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[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

02-10-2020 , 06:21 AM
Is there any list like this on MPN network as well?
I've tried to google it but I didn't get any interesting hit.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 06:29 AM
Quote:
Originally Posted by texpoker
I'm pretty sure they're already screwing up the refunds - I just got refunded my 2 bullets in the $88 MOSS #4 $120k GTD that was cancelled after late reg ended instead of being paid my ICM value. That means they might've just refunded hundreds of people that busted before late reg ended...
+1
Refunds I got from yesterday's crash are ridiculous, without breakdown or anything like that.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 08:41 AM
woke up with refunds for 1/9 of mtts that closed late reg yesterday
Will probably take 72 hours
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 09:38 AM
Refunded 2/5 so far
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 10:36 AM
Did the $88 MOSS / 150k GTD get ICM chopped? My refunds are a little light and doesn't look like they $88 ICM chopped it..

EDIT: Looks like it was refunded & not ICM chopped...

Last edited by WhatsA3bet; 02-10-2020 at 10:58 AM.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 11:18 AM
Got pump faked yesterday with those doubled cyclones special GTDs
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 11:33 AM
Probably got screwed over $200 with a refund in the $88 makes no sense do they not have records of stacks when it went down?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 11:52 AM
Are refunds done!
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 02:25 PM
Look's like the $88 got ICM chopped now =D
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 02:30 PM
I was refunded most possibly all of my buy ins. the $88 was refunded to me then the refund taken away with the explanation that the tournament was already past late reg and would be icm chopped so im sure everyone will get the icm chop if you were still in tourney.

Theyve said 24-72 hours on the refunds so if you havent gotten it yet give it some time. Phil was saying on the stream yesterday (paraphrasing) they would have to go in and manually refund every entrant for some of the tournaments.

So whatever tournament those were, I could see refunds being delayed.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 02:31 PM
is there any way to leave notes on players in the blitz pool, usually the hand is over and i cant find them again to leave a note. can you do in the replayer somehow or some other method im missing?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 02:56 PM
Quote:
Originally Posted by dusk2dawn
if you aren't watching on twitch right now you are really missing out on some groundbreaking stuff like i am fascinated.... seeing it unfold with the phone calls and everything lmao.

hes like it might cost us a million dollars, but i want to see if we can both refund AND restart. this like a movie. almost worth the trouble lmao.
That's what I don't understand. Players are getting screwed, but WPN has to also be losing a lot of money because so many players have been, like me, sitting on the sidelines for months, hoping that someday everything will work.

If their crew can't fix it, how about consulting with some of the big brains from Google or Space X? Maybe Bill Gates (a poker player) could take a look at it*--a tech wizard who understands poker and plans to eliminate polio from the earth could probably fix it in a week.

Of course, Bill Gates has better things to do than fix a poker site, but you get the idea. WPN, if you can't fix it, just find someone who can!

----------------

*In the early days of Microsoft, Gates checked the code of every employee before anything was implemented.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 03:02 PM
i found it inspiring how much he seemed to care....

but at the same time, a bit like whoa that he just throws around ideas about how to patch it up off the top of his head lol...."idc if it costs us a million dollars" is probably not what others involved in the company want to hear lmao
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 03:21 PM
Nagy is incompetent. Remember that incompetent Nagy picked this software development team. Good luck thinking that incompetent Nagy can pick a qualified replacement software team.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 04:18 PM
Quote:
Originally Posted by cAp1
is there any way to leave notes on players in the blitz pool, usually the hand is over and i cant find them again to leave a note. can you do in the replayer somehow or some other method im missing?
not atm, but in the future they are going to make it so that you can make a note from the replayer
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 04:58 PM
my horse and i are missing hundreds of dollars in refunds.

yes, we've both accounted for all events no longer in late reg as well as satellites. last night at around 1am PST, we were both still missing money but figured it would be rectified by this morning.
wake up this morning, and we have less money than we did at 1am, instead of more as we're supposed to.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 05:13 PM
is this some sort of bad joke: i logged in earlier today and had almost full refunds of yesterday, then right about now i logged in again and they took back some of that money. This is really not acceptable, no other serious Pokerroom would do this. I got generously refunded when 888 crashed a year ago. what can we do against this injustice?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 05:16 PM
For people complaining, just keep good records and make sure you get the full refund in 24-72 hours. I feel ACR is normally slow at giving back money/rewards. it generally takes 2 days for my rakeback account to correctly reflect $owed from a session.

And Nagy... hmmmm i lose respect for the guy when he plays $25 a spins on slots and talks about promos he wants to run to pay back the players. Just give us a site that works when there is insane traffic. If you know the site will go down, maybe spread out the mtts and don't go crazy offering sick gtns for low buy in events that are a lock to get insane traffic.

Like i've said, I expect this to happen next weekend again but hopeful it doesn't. Its quite obnoxious when a player puts in 3-5 hrs in an mtt and has a solid stack and then just gets a bs refund. Players should receive some benefit from this massive fckup but its never going to happen. Im waiting for them to increase gtns and lower reg time for next weekend which will just lead to even more insane volume which def will shut down the mtts.

Only thing i can say though is I do feel Nagy did feel bad about it and probably lost a lot of money from rake yesterday. I like ACR and what they offer but its really annoying to players that have huge stacks in super soft fields when they don't get to try to bink the mtt. Someone prior said they shut the site down on purpose (or speculated) since they weren't going to hit gtns. Maybe i'm stupid but it seemed like all mtts were going to hit gtns or get very close at least where this wouldn't even be worthile to pull and piss off players so i feel that speculation is stupid asf.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 05:33 PM
Quote:
Originally Posted by ship
my horse and i are missing hundreds of dollars in refunds.

yes, we've both accounted for all events no longer in late reg as well as satellites. last night at around 1am PST, we were both still missing money but figured it would be rectified by this morning.
wake up this morning, and we have less money than we did at 1am, instead of more as we're supposed to.
I'm also missing $$. For the tournys I fired multiple entries they have only refunded 1 entry. Other tournys that were in late reg I haven't received any.

Hopefully it will be made right int he next 24. But not counting on it.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 06:15 PM
Quote:
Originally Posted by Shrank
is this some sort of bad joke: i logged in earlier today and had almost full refunds of yesterday, then right about now i logged in again and they took back some of that money. This is really not acceptable, no other serious Pokerroom would do this. I got generously refunded when 888 crashed a year ago. what can we do against this injustice?
Yep, I got a refund yesterday for the $16.50 MOSS #3 that was gone when I logged on today. Doing live chat now and they at least admitted that was a mistake so hopefully everything will work out correctly.

As for the twitch stream, am I insane to think that guy should never ever ever play on the site he is CEO of?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 07:16 PM
This morning I had been correctly refunded for all of my tournys....I log onto acr this afternoon and it took away 2 of my refunds and said, "reversal of double refund" does anybody know what that means? I was still in both tournys and late reg was not over yet!
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 07:21 PM
yeah i had the same thing. Also they took back two 88$ moss bullets they refunded earlier. they just take from our accounts whatever they like. this is so incredibly unprofessional. its also kinda scary that they can just take money from our accounts.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 07:48 PM
Same here. My account is a bloody mess. I bought into:

1. Moss #1 once for $6.60
2. Moss #3 once for $16.50
3. Moss #5 twice for $33.00 each.
4. $50k GTD twice for $22.00 each.
5. $20k GTD Cyclone twice for $6.60 each.
6. $40k GTD Cyclone for $6.60
7. $40k GTD Cyclone for $16.50

My refund log looks like this:
1. Refund of $16.50
2. Refund of $22.00
3. Refund of $22.00
4. Refund of $22.00
5. Refund of $22.00
6. Refund of $16.50
7. Refund of $16.50
8. Refund of $22.00
9. Refund of $33.00
10. Refund of $6.60
11. Reversed refund of $22.00
12. Reversed refund of $33.00
13. Reversed refund of $6.60

It looks like I was refunded:
1. For the $22.00 tournament 5 times instead of 2 (then one was reversed)
2. For the $16.50 tournaments 3 times instead of 2
3. For the $6.60 tournaments 1 time instead of 4 (and it was reversed)
4. For the $33.00 tournament 1 time instead of 2 (and it was also reversed)

I'm down $31.90 overall in that mess, which isn't a huge deal, but the cluster**** that is this refund log is kinda scary. Does anyone there even know whats going on?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 08:24 PM
WPN going back to their time as Yatahay always makes good with money and refunds in my 10+ year experience on the network. It's an absolute shitshow but you guys will get refunded.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
02-10-2020 , 08:24 PM
Did you guys submit any claims or it just showed up automatically?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote

      
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