Open Side Menu Go to the Top
Register
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

11-20-2022 , 04:06 PM
Quote:
Originally Posted by Cubeblue
ty.
it happens to me too...I'm playing cash games and I accidentally click "L" and after that I can't see the lobby anymore or click on everything else.
seems all the system is loading 4ever
Yeah, software features keep getting better, but they don't fix all the bugs.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-20-2022 , 06:25 PM
I just opened an account on ACR a couple days ago, played one SNG, tried to log on today only to find that my account is suspended.

Is this normal and is the only way to contact support through the website portal?

*OK I see they sent me an email which ended up in junk folder and they want me to send them a selfie with my ID, a utility bill, and an explanation for when I'll be back in the US...annoying and will not be recommending.

Last edited by Luckbox Inc; 11-20-2022 at 06:41 PM.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-20-2022 , 07:30 PM
Quote:
Originally Posted by Luckbox Inc
I just opened an account on ACR a couple days ago, played one SNG, tried to log on today only to find that my account is suspended.

Is this normal and is the only way to contact support through the website portal?

*OK I see they sent me an email which ended up in junk folder and they want me to send them a selfie with my ID, a utility bill, and an explanation for when I'll be back in the US...annoying and will not be recommending.
You have provided an address in the USA and you are now staying in another country, I understand. Then alarm bells go off at every poker room. Isn't that weird that they want to know for sure who you are. Kinda strange of you not to understand.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-20-2022 , 07:40 PM
Quote:
Originally Posted by PartyLove
You have provided an address in the USA and you are now staying in another country, I understand. Then alarm bells go off at every poker room. Isn't that weird that they want to know for sure who you are. Kinda strange of you not to understand.
I had already sent them a picture with my ID and photos of the card I used to deposit when I first registered the account.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-20-2022 , 09:26 PM
Quote:
Originally Posted by PartyLove
You have provided an address in the USA and you are now staying in another country, I understand. Then alarm bells go off at every poker room. Isn't that weird that they want to know for sure who you are. Kinda strange of you not to understand.
I'm happy to report that support was prompt and helpful.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-20-2022 , 10:07 PM
Quote:
Originally Posted by Luckbox Inc
I had already sent them a picture with my ID and photos of the card I used to deposit when I first registered the account.
Did you send in an American address but are playing in another country?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-21-2022 , 12:28 AM
Lags lasting several seconds after current hand finishes deep in $55 Special Big10...
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-21-2022 , 06:03 AM
wrong topic
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-21-2022 , 06:06 AM
Quote:
Originally Posted by flowrider
Yeah, software features keep getting better, but they don't fix all the bugs.
true. this problem has been around for a long time.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-21-2022 , 06:12 AM
Quote:
Originally Posted by Rubbing
You will probably be interested in this if you play blitz 200 in WPN

I have played some blitz 200 in ACR and I suspect there are some bots.

I'm gathering players so we can do a good investigation and mass report players we detect as bots.

I've spotted bots in the past and gotten refunds for myself and several affected players, so you might be interested.

I think we need to do this kind of thing if we want online poker to remain a safe place to play, as many rooms don't take enough measures.

If you are interested add me to:

Skype: adriangudersen@gmail.com

Discord: adriangudersen #0874

lol there are tons of bots xD
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-21-2022 , 11:28 PM
ACR is popping off.. i feel like it's a really good time to get in but was just wondering if it's still filled with bots
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-22-2022 , 01:39 AM
Quote:
Originally Posted by thr33bet
Anyone knows if they double rake/are any drawbacks to running it twice? I've kept the "never run it twice" box checked because I wasn't sure.
Sorry if dumb question but bump.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-22-2022 , 07:22 PM
Tables super laggy and freezing for anyone else today or just me?

Borderline unplayable.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-22-2022 , 07:45 PM
Sent request for the 200 blitz ACR bot group. My discord avatar has Kenny from South Park and username starts with "b" (would rather not post it here). Couldn't message you.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-22-2022 , 08:04 PM
Quote:
Originally Posted by jonnyman34
Tables super laggy and freezing for anyone else today or just me?

Borderline unplayable.

No for me too. Was playing nine tables. And some stopped working after a while. : (
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 06:09 PM
Quote:
Originally Posted by jonnyman34
Tables super laggy and freezing for anyone else today or just me?

Borderline unplayable.
Quote:
Originally Posted by PartyLove
No for me too. Was playing nine tables. And some stopped working after a while. : (

Same type of things happening to me also. For the past hour so. Appears to be effecting everyone at my tables. FWIW
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 06:26 PM
ACR on the fritz again on a holiday weekend.Shocking!
all my tournaments are suspended and I keep getting knocked offline.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 06:27 PM
in 4 tourneys, disconnected

I hate that its so hard to close out of the Application and log back on to see if its working.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 06:31 PM
Guess I'll just hang out here instead of trying to reconnect every 30 seconds.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 06:32 PM
Cash games are working on ACR.I still keep getting knocked offline fml
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 06:36 PM
Thanksgiving weekend here in the USA.
I swear,this literally happens every holiday weekend on ACR.
Their software is horrible when traffic gets busy.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 06:39 PM
Quote:
Originally Posted by spartaninpr
Cash games are working on ACR.I still keep getting knocked offline fml
so then not really "working"
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 06:41 PM
I can't even connect right now....
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 07:02 PM
Quote:
Originally Posted by GoinGreen
I can't even connect right now....
me neither
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
11-23-2022 , 07:03 PM
Is it possible to get to the sportsbook without going through the poker client?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote

      
m