[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread - Page 108 - Online Poker Sites -- Two Plus Two Poker Forums

Give it a little bit longer. I don't remember it taking this long for me to receive the card but it was quite a long process with zero communication from ACR about the card. I didn't receive a tracking number, wasn't told the card was shipped and wasn't notified if/when the $25 would be taken from my account. I did eventually receive the card and the $25 was taken from my account a couple of days after I received it ( you don't have to do anything, it is automatic but again there was no notification for me). That's my advice but you're welcome to take your business elsewhere, of course.

Hey thanks for this info. This gives me hope, I'll stick around. =D

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07-29-2012 , 09:57 PM

#2677

TAG-NIT

adept

Join Date: Oct 2008 Posts: 1,174

Quote:

Originally Posted by SIThomer

I see the deposit by visa option is gone. Suprisingly I was having success with that. any plans on bringing it back or is it gone for good

With me they allowed the Visa for my initial deposit as well, then took it away. When I acquired about it, support told me that before any more Visa deposits I would need to send copies of the usual proof of identity and address. Quickly taken care of, and doing it was fine because I needed to because same rule applies to raise deposit maximums.
It is funny that they have no problem with an unsupported initial deposit.
First taste is always free right?

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07-29-2012 , 11:27 PM

#2678

smooth52

adept

Join Date: Jul 2006 Posts: 1,160

Quote:

Originally Posted by vegasdanes

Well I originally applied for it on 6/22 but they sent me an email saying that I needed to send a couple more things. That was the last email I got from them that wasn't automated. Then I sent all the required documents again on 7/10. But have never heard back from them. I contacted their live chat the next day and was told that my account was verified and it would take 5 business days to process the card thingy, then up to 15 days to get the card. But I have never received any emails since(not even automated ones) and they have not taken out the $25 from my account for the debit card either. Now when I contact live support, they tell me to send an email.....but lol...I never get a response from emails. And the ACR rep on this thread has ignored 2 of my posts asking for help. So....whatever. Think I may go try Black Chip Poker.

They took the $25 out of mine same day.

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07-30-2012 , 12:00 AM

#2679

Chazley

old hand

Join Date: Jan 2009 Posts: 1,827

Quote:

Originally Posted by jimmybartel09

how is the traffic for this site nowadays, big as revolution?

Not nearly as big. BBJ tables rake/contributed kills their ability to grow.

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07-30-2012 , 03:33 AM

#2680

dama8982

newbie

Join Date: Jul 2012 Posts: 33

I've been playing on ACR since its first week, and its not a bad site. But they rake the living hell out of these tables. Especially since they introduced 'the beast.' And I'll make the rake up only because I'll finish in the top 10 of this points race. But if you were making 7BB/100 on Stars, you'll make less then 2BB/100 on ACR, or Merge for that matter. Regardless, the jackpots need to go.

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07-30-2012 , 05:59 AM

#2681

3betu

old hand

Join Date: Jun 2008 Posts: 1,927

Quote:

Originally Posted by Chazley

Not nearly as big. BBJ tables rake/contributed kills their ability to grow.

+1

They need to get rid of these bbj tables the whole site is built around them.

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07-30-2012 , 06:08 AM

#2682

3betu

old hand

Join Date: Jun 2008 Posts: 1,927

Even if they cut the # of bbj tables in half and made them regular tables, that would help. A lot of the time that i want to play i dont just because i cant find a game thats not a bbj and i refuse to play on those.

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07-30-2012 , 11:27 AM

#2683

frank costanza 10

newbie

Join Date: Jul 2012 Posts: 16

could one of you guys post an example hand that shows how much rake is taken out of a regular hand. And then show how much would have been taken out if the same hand had been played on a bbj table?

I read the bbj page that acr has but im trying to put it into a percentage of rake taken with the regular vs bbj table.

Also am i wrong to assume that in general the regular tables prob has better players than the bbj tables? Seeing as most of the grinders arent wanting to rely on hoping to get lucky for the bbj. And if so would the difference in skill make it worth it to play in the bbj tables?

Anyone have thoughts on any of this?

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07-30-2012 , 11:39 AM

#2684

vegasdanes

journeyman

Join Date: Jun 2012 Posts: 372

Quote:

Originally Posted by frank costanza 10

It's my opinion that Bad Beat Jackpot tables will be more attractive to non - grinders/regulars. So having mostly BBJ tables will, overtime, draw in new players that are casual and not nitty sharks. Whereas if the site was mostly regular tables then we'd get a lot more 2+2ers and the likes joining ACR. Who wants that? lol

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07-30-2012 , 12:19 PM

#2685

ACR Rep

ACR Rep

Join Date: Oct 2011 Posts: 325

Quote:

Originally Posted by Coffee

Okay...I'm officially getting very cranky. I cashed out over a month ago and have still not received my check. ACR Rep said to PM him with my details, which I did a week ago today, and I have not heard a word. What gives? I would like my money back sometime soon.

Quote:

Originally Posted by ACR Rep

I am in the process of checking into this for you, my apologies for the delay. Allow me some time while our cashout team checks into it. Rest assured I will have a resolution for you regarding the status of your check ASAP.

Quote:

Originally Posted by vegasdanes

I feel you man. I get zero response to the emails I send. No info or responses about my ACR Debit Card status at all. Thus far I have been giving great reviews about ACR on other threads and sites. But I don't know anymore...I'm losing faith.

Quote:

Originally Posted by ACR Rep

Once the cashout team receives information regarding your tracking number, they’ll contact you via email with the info. Please PM your username so I can look into the status for that for you.

To follow up on my last posts above:

Coffee> I just sent you a PM with the status of your check according to our cashout team.

vegasdanes> I need your username so I can look into the Debit Card status for you and help you. Do you mind sending that over to me in a PM?

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07-30-2012 , 12:22 PM

#2686

39suited

But it was suited

Join Date: Feb 2008 Posts: 8,189

Quote:

Originally Posted by frank costanza 10

They are not BBJ only tables as a portion of them goes to a progressive race aka "The Beast", which in return makes it more juicy for grinders to play and earn part of that prize pool no matter if the BBJ hits or not.

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07-30-2012 , 03:08 PM

#2687

frank costanza 10

newbie

Join Date: Jul 2012 Posts: 16

Quote:

Originally Posted by 39suited

Yes i understand that. That is also another positive for playing on those tables. But could you give me some insight into how much percent wise do you belive that adds up to in extra rake. What is the regular rake 5 percent? What would it be after the fees taken out on bbj tables like 8 percent?

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07-30-2012 , 03:36 PM

#2688

trubbluffer

enthusiast

Join Date: Jun 2012 Posts: 83

I recently signed on my old windows computer and I liked the software and games offered. However I dont have any patience at all using that windows computer from 1990s. Im now on a mac and was wondering if ACR has any plays to make a mac client?

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07-30-2012 , 03:39 PM

#2689

davidmilla

newbie

Join Date: Apr 2011 Posts: 31

Quote:

Originally Posted by frank costanza 10

It depends what stakes. Its really hurts at lower stakes cause imagine at 25nl how many times a hand is done on the flop so the normal rake on say 2 dollars is 10 cents. Now they take anoter 25 cents. It's over 10% there. 50nl plus not as bad. I have everyone in the top 20 of the beast that grinds those stakes down money. I challenge someone to give me a name in the top 20 that is beating 25nl. However when the beast is over most will be up money for the month. And most would win if there was no bbj takeout. Most would crush if it was regular rake. So it might even be like 15% there.

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07-30-2012 , 03:41 PM

#2690

davidmilla

newbie

Join Date: Apr 2011 Posts: 31

When does the beast officially end? Example 12:00 eastern u.s่ time. Or Is it just over right at midnight wherever you are located? It's probably in the rules somewhere but If someone knows offhand?

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07-30-2012 , 04:57 PM

#2691

39suited

But it was suited

Join Date: Feb 2008 Posts: 8,189

Quote:

Originally Posted by davidmilla

Midnight EST which is also server time.

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07-30-2012 , 05:58 PM

#2692

ACR Rep

ACR Rep

Join Date: Oct 2011 Posts: 325

Quote:

Originally Posted by kbBeer

Created an account with ACR, play a few times and had no issues. Tried to access my account and it was suspended, without any notification to me. Used the live chat support, was told I would receive an email in 15 minutes detailing the reason. Never received this email, tried live chat again, this person says I need to email support and request for them to tell me why my account was closed. Amazing they would not proactively notify a customer when the account is suspend.

Great service

Please send me your username so I can check on your account's status.

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07-30-2012 , 06:08 PM

#2693

totaltool

grinder

Join Date: Feb 2010 Posts: 466

I have also been waiting on cashout for just over a month. I sent PM to ACRRep and will gladly report back the good news when he provides an update.

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07-30-2012 , 06:14 PM

#2694

Coffee

veteran

Join Date: Aug 2004 Posts: 3,239

Good news! Check arrived today. Thanks to ACR Rep for his/her help. There was confusion due to my address changing...I didn't realize it would cause such a delay.

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07-30-2012 , 06:33 PM

#2695

ACR Rep

ACR Rep

Join Date: Oct 2011 Posts: 325

Quote:

Originally Posted by Poker Clif

What is the status of paper check payouts?

I have not cashed out yet, but when I do, I would rather use my one free check a month than pay debit card fees. I don't even care if the check takes 2 or 3 weeks. I"m trying to do some serious bankroll building, so I'll probably start by taking out the minimum $100 a month (my wife would like to see some actual money coming into our bank account). If I can avoid the debit card fees (which could be a significant percentage of my withdrawal amount) and wait a while for the check, I'll take that deal.

But I've seen some posts about wait times for checks getting longer, and I believe that one person said he's been waiting a month.

What is the current maxium time for receiving a payout by check?

Cashouts via check can take from 7 -15 days under normal circumstances.

Quote:

Originally Posted by SIThomer

I see the deposit by visa option is gone. Suprisingly I was having success with that. any plans on bringing it back or is it gone for good

I need to have your user name in order to see the reason why you CC option got restricted. Please send me your username and I’ll check it out for you.

Quote:

Originally Posted by mlo4sho

Can I switch from Rakeback to VIP system and convert my points to cash the moment I switch?

Yes, a one-time switch is allowed. If you've achieved the level that allows you to convert points for cash, yes.

Quote:

Originally Posted by Fragger

Hey,

I emailed acr support about adding rakeback to my account since I deposited my first $50 with out putting the rakeback promo code in. Someone told me to email acr asking if they would allow me to get rakeback, I already signed up through an affiliate. No word back yet! Thanks for responses but if I can't get rakeback I'm gonna have to switch sites!

I sent you a PM with your Rakeback status. All is good.

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07-30-2012 , 06:36 PM

#2696

ACR Rep

ACR Rep

Join Date: Oct 2011 Posts: 325

Quote:

Originally Posted by ACR Rep

VegasDanes: I just sent you a PM with the status of your debit card, you should be receiving it very soon.

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07-30-2012 , 06:37 PM

#2697

KanderKane

banned

Join Date: Feb 2012 Posts: 134

How can sportsbook players use FPPs???? Can we get them converted to cash?

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07-30-2012 , 06:59 PM

#2698

mlo4sho

journeyman

Join Date: Dec 2011 Posts: 287

Quote:

Originally Posted by ACR Rep

Yes, a one-time switch is allowed. If you've achieved the level that allows you to convert points for cash, yes.

Thanks for your response. Is there any way to know if I have achieved that level or even a way to estimate it? I see I need 750 RPs in a month but I have no way of knowing if I have achieved that. Also, since the month is ending... if I switch now will I have the same rank next month or will I have to earn it all over again?