A couple of things before I get to individual replies:
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We're having a look at Challenges and are considering either introducing a new loyalty program at the end of 2018/start of 2019, or reworking Challenges in a shorter time frame. There are a number of reasons for this:
- Challenges has become too complex to understand for players new to the system - complete challenges to earn challenge points to earn bonus points which can then be used to purchase tickets etc. A lot of challenges themselves are now quite convoluted.
- Challenges section takes too many clicks to reach from the table/lobby.
- Minor Challenges take on average 500 hands to complete, meaning you have to play 500 hands before being engaged by our loyalty program.
- Any excuse is good to tweak and optimise how we reward different players at different stages of their journey.
- The money allocated to loyalty will NOT be cut. This will by no means be a cost-saving exercise, we have a budget for loyalty and that money will be spent (if not a little bit more). Feels important to add that one in there because sites have taught us that changes to loyalty can mean bad news for players. If you have any questions or thoughts around loyalty I will be as transparent as I can possibly be without giving away information that I have to keep to myself for now.
On that note, I'd be really interested to hear your thoughts on Challenges, how you'd like a future loyalty program to look, what engages you & what turns you off, etc. If you could include your own typical quarterly progress in Challenges as context to your feedback that'd be much appreciated.
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As Jonny mentioned, we have our first real MTT Series launching on Feb 26th that will run for two weeks. While it's fairly small to some competitors series' (€300k GTD over the series culminating in a €100k GTD final), we think it will be fun and have four leaderboards running around it
I'll post more info in later in the week and will definitely be running a 2+2 promotion to celebrate!
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We have soft-launched a new weekly Double Trouble tournament, 'VIP Double Trouble'. This is an invite-only tournament restricted to a maximum of 24 players each week and generally aimed at players who have lost at higher stakes. I can't give details on the exact formula used to select players but it is automated and the lobby is restricted, meaning that those players experience a fully-private game. Prizepool is just over €10k per week, 1st place is €2,000 with everyone receiving at least €100 and I'm confident that it will be good for the ecology of the games, particularly NL/PL200+ and high stakes SNGs (SNG players are eligible).
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I'm reliably informed that Irish players can sign up from 19th Feb. We won't publicise it fully until a week or so after, just to ensure that any teething problems are avoided en masse.
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We're also aiming to release a new game format at the end of the year, something I'm very excited about. I can't give any more info yet, and probably can't until after the summer, but just wanted to leave this one here
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Originally Posted by SleazyP84
Also, next UO is going to be in Malta 17-20th May. Sats in the client now, play.. PLAY!
[/shill]
This too, go go go! Bucharest is my all-time favourite UO destination but Malta is a close 2nd so I'd definitely recommend it. I'd expect less runners than Bucharest but there is a pool on the roof, a beach nearby and the weather will be amazing... need I say more.
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Originally Posted by Beckham087
Please don't transfer the money before let us know about it.
For example I have $ account at SJ. (and also keep more money there as there are some higher tables to play) Definitely don't want to convert those dollars to €, especially not on an unknown rate.
I would rather just cashout from SJ, because I already have enough money at Unibet to play 6-8 400NL.
No worries, I'll be able to post in here before the migration goes ahead so that you'll have notice and a press release will also be sent out ahead of time.
Quote:
Originally Posted by Sect7G
Congrats on the big win of operator of the year. Hopefully this will encourage the brass at Kindred to put an even higher emphasis on Poker as an award like this should make them realize that you guys are doing something right.
Thanks, it was a pleasant surprise but credit to IGA for being brave and picking the small guy. We've been working a lot over the last few months (and still are) to solidify the foundations of the site whilst still trying to move forwards and the buyin we've received internally has been really positive. I'm genuinely very hopeful for the next 12 months, exciting times on the horizon.
Quote:
Originally Posted by randompokerplayer
Had a little chat with support today about two players with almost identical names. I think unibet should warn (email) people who copy anothers name not to do so since it looks suspicious. The players where both regulars as well. If recreational players lose on a table to players who have identical names they will think they get cheated and stop playing.
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Originally Posted by LektorAJ
It's obv not pure coincidence but perhaps one player trying the psych out another.
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Originally Posted by Aces123123
People that collude probably don't give away such obvious tells
Besides it is hard to see the harm in someone called Aces123 and another Aces12345.
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Originally Posted by tomj
3 players the other night with aliases very similar, I wrote them down and now cant find it and cant remember the names but they are started with the same thing and then had different endings but all in caps at the end. very weird, very botty. Played pretty badly but still needs keeping an eye on
was on either nl100 or nl50
In the past this kind of thing has been players trolling each other and we have given warning for that, will make sure the same thing happens in this instance. Agree that this wouldn't be typical botting behaviour but we'll have a look into that too.
A new poker expert is joining our customer service department on 12th March (I imagine he'll also start posting in this thread later that month). I'm optimistic that he'll be able to raise the general poker knowledge in the CS department so that poker queries are handled better and better, it'll form a big part of his role.
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Originally Posted by tomj
sng €100 tables ever run? traded 10k points for it but 0 people there, time of day or better trading back in if possible?
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Originally Posted by LektorAJ
You usually get a few running in the evenings. Try tonight - I'll sit too around 21:30 CET, once you get two people the others tend to come.
2-player SNGs run a decent amount at those stakes but 5-player go off more often around the times LektorAJ mentioned.
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Originally Posted by jonny2192
Sure David will do an official post but Unibet have announced an online series beginning the end of this month.
https://www.unibetcommunity.com/t5/G.../135326#M22340
Really good news is you can use existing sat tickets to buy into events(exluding uo/uk)
ps.
Alias:-Jonny2192 (Just in case David has the urge to do a giveaway to celebrate the event)
Damn, got here just too late. Giveaway incoming though (please don't post aliases yet though, I haven't even worked out what it will be yet!).
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Originally Posted by LektorAJ
100 euro SNGs are a really exhilarating format to play though aren't they? So you bubbled? I was 2nd myself - 2 hands after you busted it was Q6o < K2o very short stacked.
Lots of fun but I don't play these that often at the moment as they give me high blood pressure
It was like I said though. I sat second around 21:45 and we were running in 20 minutes. Since then nobody waiting and nobody sitting.
@David how about some kind of "early bird" style special offer for the first 2 people to sit an SNG that is the first of it's buy-in level to run in the last 90 mins or something?
Good idea, will add it to the discussion list.
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Originally Posted by HelloNitty!
Is there a list anywhere of the Major and Minor Challenges?
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Originally Posted by SleazyP84
Thanks for pointing towards the list - as mentioned above, we're looking at overhauling Challenges and I'm really interested on feedback from those in this thread.