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01-25-2017 , 10:17 AM
Hi Andrew,

Another bug with the UK tour tickets. We talked about the client selecting a quicker expiring 4MTT ticket above a 4UK ticket earlier, but yesterday I played a UK €25 tournament and it wasn't selecting my earliest expiring UK25 ticket, but it was selecting a different one. When I try to register to a UK25 tournament for tonight it will take a ticket that will expire on Mar 30, while my soonest expiring UK25 ticket expires in 11 days. The client probably doesnt recognise that you extended it or something (I mean, the ticket won't expire before march, but it doesnt see that there are tickets that should be used first), and I think it will just take the ticket that I got the earliest. This is not a major problem for me, because I will just keep asking you to extend my tickets if necessary, but I think this definitely is a bug.
[Unibet] Official Thread Quote
01-25-2017 , 10:22 AM
Quote:
Originally Posted by jonny2192
The old cards are at \Program Files (x86)\Unibet Poker\assets\common\cards
The new cards are at \AppData\Roaming\Unibet Poker\assets\common\cards

I just copied over the old cards and the atlas file to use them.
This works, thanks.
[Unibet] Official Thread Quote
01-25-2017 , 11:12 AM
The old deck is back. Someone moved files over before they should have. If you restart the client, it'll go back.
[Unibet] Official Thread Quote
01-25-2017 , 11:17 AM
They fixed it now. At least or the moment we can play on UNIBET.
BTW Romtelecom (telekom romania) sucks!!!
[Unibet] Official Thread Quote
01-25-2017 , 12:14 PM
Quote:
Originally Posted by UnibetAndrew
What's your alias? I agree that support often sucks, but I'm afraid there isn't much I can do about them.
I wanted to save you the time, because you got better things to do, so I chatted up support again.

Sad to say I had another clueless clown at the other end.
At first she didn't really know what I was talking about.
After I showed her the image you provided, she was telling me I could see this data in the client...
Then finally she understood. And then I waited and waited.
Another 35 minutes wasted, but in the end I got the right report

Not sure how much influence you have on support, but maybe it's a good suggestion for people from support to read this thread.
At least they know what is up... If you read it daily it only takes like 5 mins to catch up.

Quote:
Originally Posted by UnibetAndrew
You misunderstand how this works. Keeping losing players around makes the games softer for you. It transfers money from "your" loyalty payouts to your winnings.
I kinda agree. I'm just hoping that there isn't gonna be a 4 table max set.
[Unibet] Official Thread Quote
01-25-2017 , 11:39 PM
Hi Andrew,

The flop counter is fine today. It was 2 days ago... unless the time zone difference between server and est. messed me up I think I played quite a bit.
Just finished a quick session and it says I've done 2 days... not sure if that's right. Regardless M.O.U is a great promo and I look forward to it.
[Unibet] Official Thread Quote
01-26-2017 , 03:12 AM
MTT invisible cards and players



refund the buy in?
[Unibet] Official Thread Quote
01-26-2017 , 04:20 AM
Quote:
Originally Posted by UnibetAndrew
If you want PR answers, contact support. If you want to know the reasons why we do things, ask in here.

I reply to posts in the same tone that they were addressed to me. If you didn't like my tone, you should have adjusted your own.

I like the honesty of your approach. I am so sick of the PR answers coming from other site representives. Now if you only added 5 card draw I wouldn't need to play at other sites
[Unibet] Official Thread Quote
01-26-2017 , 06:02 AM
Quote:
Originally Posted by cardporn


2) Sometimes i get the message "you received cash". Can I see somewhere how much exactly i received?

thx



Quote:
Originally Posted by UnibetAndrew


Yes, thanks. I think we need to work on the messages in these cases. It's hard for me to test what it says though, can you explain exactly what it says here please?

[Unibet] Official Thread Quote
01-26-2017 , 07:01 AM
Cash games do not show up in the lobby.

MTT en S&G's show up like normal, but there isn't a single cashgame in PLO NL or Banzai.

I am going to have some trouble finishing that 'moving on up' promotion like this.
[Unibet] Official Thread Quote
01-26-2017 , 07:10 AM
same here..
[Unibet] Official Thread Quote
01-26-2017 , 07:13 AM
There appear to be server problems at the moment, the developers are looking into it.
[Unibet] Official Thread Quote
01-26-2017 , 07:15 AM
Andrew, For 5/6max sng traffic numbers I look at the lobbies, plus you can see counts of most games played by individuals in the leaderboards (I imagine you could acquire whole site data from sharkscope if you wanted). Ipoker gets a lot of sng traffic at the moment so maybe they're number 2.

Even the €50+ games, which I think you've described as kinda dead on Unibet, really aren't doing bad at all when you compare with the numbers stars are doing at this buyin these days.
[Unibet] Official Thread Quote
01-26-2017 , 07:28 AM
Quote:
Originally Posted by UnibetAndrew
There appear to be server problems at the moment, the developers are looking into it.
Should be fixed now.
[Unibet] Official Thread Quote
01-26-2017 , 07:30 AM
Quote:
Originally Posted by UnibetAndrew
Should be fixed now.
It is, thanks.
[Unibet] Official Thread Quote
01-26-2017 , 07:42 AM
Quote:
Originally Posted by UnibetAndrew
Should be fixed now.
Hm, I spoke to soon, it now says, 'session not found' when I try enter a table.

(works again now)

Oh, while we are on the subject, Banzai could really use an 'auto top up' option.

Last edited by Crumblepie; 01-26-2017 at 07:59 AM.
[Unibet] Official Thread Quote
01-26-2017 , 12:22 PM
Quote:
Originally Posted by UnibetAndrew

He's training agents today, I'll mail and ask.
Hi Andrew, did you get a answer ?
[Unibet] Official Thread Quote
01-26-2017 , 12:35 PM
Quote:
Originally Posted by Crumblepie
Oh, while we are on the subject, Banzai could really use an 'auto top up' option.
Auto top up makes it much easier to work out who the new and reg players are. That's why it doesn't exist on the site at all.
[Unibet] Official Thread Quote
01-26-2017 , 12:54 PM
Quote:
Originally Posted by UnibetAndrew
Thanks for the detailed report, I've passed it on to the developers. I've also credited you with a couple of 2 UO tickets.
Cool, thanks
[Unibet] Official Thread Quote
01-27-2017 , 04:11 AM
Hey Andrew,

PM'd you about my situation with UO, since support is not communicating.
[Unibet] Official Thread Quote
01-27-2017 , 01:18 PM
Quote:
Originally Posted by Potmolestor
Hey Andrew,

PM'd you about my situation with UO, since support is not communicating.
This is solved though it took almost week.
[Unibet] Official Thread Quote
01-27-2017 , 04:06 PM
Best site for casual recs and fun players do not give in to these 6x table grinders ban the lot of these nits.

There is one thing in cash games is it possible to get a time bank?

Now my last post your site was penetrating my ******* with the 3 outer and crazy Nostradamus callers but hell you go to Pokerstars and by jebus its house over house quad on quad every other hand Unibet is a solid RNG.


Again time bank for higher cash game so a whale like me can think.

Regards

A 1 Million dollar winner on HSDB coming back to learn the game.
[Unibet] Official Thread Quote
01-27-2017 , 09:37 PM
Hey guys, just been doing some math on the bootcamp promotion for January and just out of pure interest been looking at the way to get points for this promotion. Doesn't this promotion favor Pot Limit Omaha players over no limit players? Since you have 6 combinations of hands preflop in Omaha and only 1 in No limit, shouldn´t you be awarded 1/6 times the points that you get in no limit for achievements such as:

Be dealt 72 PLO reward: 2 points NL reward:4 points (should be 12)
Lose with AA at showdown PLO reward: 25 points NL reward: 50 points (should be 150)
Be dealt a straight flush PLO reward: 500 points NL reward: 1000 points (should be 3000)

See link below:

https://www.unibet.eu/promotions/pok...tcamp-ignition

Right? Or am I missing something?
[Unibet] Official Thread Quote
01-28-2017 , 04:59 AM
The straight flush shouldn't be a direct multiple of 6 as only about half (IIRC) the possible combos of straight flushes in NL use both hole cards.

Don't play PLO but it seems like you should be much, much more likely to lose AA at showdown if you're dealt it than in NL because it's easier for someone to overtake you.
[Unibet] Official Thread Quote
01-28-2017 , 05:48 AM
Quote:
Originally Posted by UnibetAndrew
If you want PR answers, contact support. If you want to know the reasons why we do things, ask in here.
I don’t have a problem with that, I actually quite like what you are doing in this thread and am thankful we have it.
[Unibet] Official Thread Quote

      
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