Sorry for the late replies all, I was away yesterday.
Quote:
Originally Posted by huitdepique
Hello Andrew,
I (Belgian user) have been unable to login for the last 2 days:
No possibility to select "Belgie" as you mentionned before, the login window never appears...
No problem using the web version (via Chrome), but playing on one table is kinda boring
This looks like a different problem - have you tried clearing IE cookies/cache? That solves a lot of login problems.
Quote:
Originally Posted by pirahn
Hi Andrew, Could you please exchange a 250 ticket for 5 x 50 cash tickets please. already have a package. Alias pirahn. Many thanks
Sure, done.
Quote:
Originally Posted by Tommilio
Can you please exchange 3 sng $1 tickets and 1 MTT $1 into 1 MTT ticket of $4? Thanks.
Sure, could you PM me your login name or post your alias please?
Quote:
Originally Posted by Sir_TiltALOT
If you buy a package to UO London, is it possible to get Day 1A?
Yes.
Quote:
Originally Posted by DaPhunk
I also have some issues with the HH viewer that you can make pop up over the lobby being either very slow with updating or just not updating. It's been a while since I've tried to use it but can provide info on that too if it happens again.
The hand history screen sucks right now. I'd definitely like to improve that part of the client in the relatively near future.
Quote:
Originally Posted by DaPhunk
On another note, I would much appreciate my €4 MTT tickets being converted into SNG tickets thankyou An Alias : WildStylez
Sure, done.
Quote:
Originally Posted by 77777
Hi Andrew, could you convert all my tickets (€100 total) to 4x €25 HU SNG tickets please?
Sure, done.
Quote:
Originally Posted by Hatebreedd
Could you convert 3 1EUR SNG ticket into 3 1EUR MTT tickets and convert the other 1EUR SNG tickets into 4EUR SNG tickets tnx
Sure, done.
Quote:
Originally Posted by dikosz
Could you please convert all of my tickets (50€) to NL10 cash tickets, thank you.
Sure, done.
Quote:
Originally Posted by LektorAJ
Ok, I am sold on unibet after reading the nvg thread. Any ETA for the Android version?
I am British living in Slovakia. I assume that's ok.
Android is definitely high on the list but it's also a lot of work. I'd say a couple of months into 2015.
It's fine to play from Slovakia while British, but I think Unibet's payment systems don't like the credit card country being different from the country you're in at the moment. You'd have to talk to support about that kind of thing though, I'm afraid I don't know a great deal about the payment processes here.
Quote:
Originally Posted by 39suited
Viktor Blom is not the big announcement that I'll make (tomorrow).
Quote:
Originally Posted by heather.weaver@uti
There is something wrong with multitabling future in the MAC client. I tried to run 9 tables a few days ago and it was fine for a few minutes. However then it started to lag a bit. Performing simple action as folding or calling wasnt that smooth anymore. And it just got worse. In the end i had to wait like 10sec just to close single table. Totally playable
I had this issue ever since MAC multitabling future was introduced. And i dont think the problem is on my end. On my windows pc i run 8 tables no problem and its specs are far behind that of my MAC.
Some solution would be awesome.
Quote:
Originally Posted by 39suited
I actually only played two tables today on a Mac and also experienced quite some lag, e.g. actions not being instant. It took two seconds to award the pot when a hand was over etc.
Weird, thanks for the reports. Could you PM me your login names and system specs please? (Or post your alias/specs in the thread).
Quote:
Originally Posted by AGENT66
Andrew could you extend my 3 10€ UO tickets because tickets expires in 2 days???
Sure, done.
Quote:
Originally Posted by grubby4tw
Am I the only one who misclicks "Fold" instead of "3x" when multitabling? I think the bet buttons are too small and too close to the Fold button.
Quote:
Originally Posted by gormless
That has happened to me quite a few times in the past.
I agree that it's close but I'm not sure there's much we can do about it. Moving buttons around at this point is going to be pretty disorienting for the majority of players. Perhaps a workaround would be to use the mousewheel to change betsizing instead? I realise this isn't ideal.
Quote:
Originally Posted by CharlieH
Hi Andrew,
could you please replace my Unibet Open Package by tickets for Sng`s?
I would like to get 12 x 50€ and 20 x 20€. Alias: Ole9
Thank you.
Could you mail me this request instead please? I'd like more details and we may need to discuss it internally. I'm
andrew.west@unibet.com
Quote:
Originally Posted by 0li666
Could you convert my 2 €1 SNG and my 2 €4 SNG into a €10 NLHE cash game ?
Sure, done.
Quote:
Originally Posted by piet_evil
hey andrew, i just won a 250€ UO ticket, can i use it somehow to qualify for UO London ?
next sunday qualifier is only for UO kopenhagen
If you qualify for Copenhagen this weekend then I can look into moving it to London - it maaaay be too late though, we need to confirm hotel bookings etc (plus you'd need to get here in time)
Quote:
Originally Posted by Ripuli
Could you convert my 50€ UO ticket to 1x 10€ and 10x 4€ SNG tickets?
Sorry, I'm afraid I don't convert UO tickets to non-UO:
Quote:
Originally Posted by UnibetAndrew
OK, ticket converting is getting a bit out of hand. From now on, I will exchange any tickets EXCEPT for Unibet Open ones. I don't mind changing 10x €1 UBO to 1x €10 UBO (etc), but I will stop changing 10x €1 UBO for 1x €10 SNG (etc). If I don't do this then all I'll be doing is converting tickets. In a few weeks we'll bring back "Road To Cannes" or a variant of it, and it'll get even worse then.
Quote:
Originally Posted by UnibetAndrew
From this point onwards, I will only change UBO tickets to non-UBO if the ticket was earned today or earlier. I will change non-UBO tickets however anyone likes, and I will change UBO tickets to other denominations of UBO tickets.
Quote:
Originally Posted by UnibetAndrew
Thought I'd just warn anyone again who hasn't read up that far - I don't plan to convert any UBO tickets that were credited before today, except to exchange them for different denomination UBO tickets. I'll continue with regular tickets as usual.
Quote:
Originally Posted by grubby4tw
Andrew said earlier in thread that they will make changes to the Challenge system in the next quarter.
My goal this quarter was to make 1.25m points but I just got the "Reach a flop that only contains cards with a rank of 2 or 7" challenge again and it took me 5 days to complete it last time.
So I pretty much gave up on playing until changes are made.
I want to add that I love the Challenge idea and I find it more interesting that the traditional rakeback but some parts need to be reworked.
First, I'm definitely going to reduce the frequency of the 2 & 7 Challenge. Second, we'll PROBABLY (but I can't guarantee yet) change Challenges to award points per individual Challenge rather than awarding a fixed amount per Challenge. This'll be based on how many hands it takes.
Quote:
Originally Posted by FarseerFinland
1) Arrange tournament series which award 1-3 tournament sponsorship packages for X Unibet Opens (preferrably one season). This should award full package since most players don't have enough spare cash to buy flights and hotels.
I like this kind of idea for 2015 loyalty. Perhaps do something like "if you reach 1.25m points per quarter every quarter in 2015, be entered into a freeroll where the top n players gain entry to every 2016 UO.
I also agree that there's a good reason most sites don't have sponsored pros.
Quote:
Originally Posted by Mamasota
Its possible to play nl600 or nl1000?
Basically - it depends. We've had very good NL400 traffic lately, but it's down to how quickly new players lose really. If we have higher stakes, perhaps some of the weak sportsbook players who sometimes play those games will lose faster and leave the site entirely.
We have a scheme for testing this early next year, but it isn't certain yet.