hello people,
With the release off client 2.0 I can't play 1 table without the horrible lag playing on a 6 year old potato.
On my tablet I can play free of lag, so I only get to play on unibet lately sitting in my sofa with a beer in front of my tv...
So are there people who do run the client good in windows??? What pc specs do you have?
@UnibetAndrew are there any pc specs that should run the client smooth?
since i'm planning to upgrade my old potato.

watching you're pc specs i'm disgusted you're having problems playing :/ I think new client is written for android or something atleast that is the only place i get to play on the unibet client.

It's just visible behind long-dong's head.

I've reported the 9-handed button-positioning issues.

I agree that it would be best if the chip counter updated at the same time as the animated pot arrives so all the chips are "somewhere" at all times with no duplication. I know another site that doesn't update the chip counter until the start of the next hand, which is also weird because rather than duplication you have chips temporarily missing from the table. I think it's possible to get used to it though.

No lags yet on my laptop which is about 3 yrs old - Intel i5, Geforce GT750M, 6GB RAM, Windows 8.1. But I didn't have that kind of problem on the old client also, at least not while the lobby was opened in the background, so maybe try that.
Still, it seems the new client is more demanding than it should be, always turning on ventilation and even slowing down Flash videos (youtube).

correct answer
However, it requires some time to see it while playing.
Also I forgot to add that this new "Zzz" icon is much worse and harder to notice than old "SIT OUT"

Hi Andrew,

Since 24 november till now, the following tickets expired;

6x 1MTT + 1x 4MTT + 1x 10UK + 1x 25MTT

Could you please revive them?
ps. Bucharest was a great event

Alias: CarlCox

Thanks, as always

And again, 50gtd omaha bounty the green button does not work.
I only can call and fold.
This is very frustrating.
Name is huidinni

The new update is not so good.
During the tournament the third button doesnt work and the client crashes three times till i busted.
Im a little afraid of the next update!!!
Probably no buttons and more casinobuttons.
BTW the casinobuttons works fine.

2.06 doesn't seem to have got any better. Still the same lag opening tables if any of your sng tournaments have already started. and add to that two big freezes caused by completely unexplainable lag, one that folded my turned set on the river with 900 chips left behind. Not a happy bunny.

LOL I am playing SNG and raise button not working after an updated client ...they call me A Calling station!!!

Yup those are up-to-date as well.

I also still have the crash/shut down every hour or so on my macbook in 2.06.

As a 'regular' playing I'm doing a lot to get this fixed but I can imagine that a lot of the recreational players that Unibet is aiming for have giving up on it by now and tried their luck elsewhere....

So what I just did is play with compatibility windows 8 in a 800x600 resolution
(on my potato i3, 4gb ram).
opened 6 tables to test it out, it run similar to having 1 table on a 1920x1080 monitor, and finally after 15 minutes of play the client was trying to reconnect.
After all I can play on unibet like 2 tables with a 800x600 resolution.
some thoughts:
-When I play on unibet my potato overheats the moment I launch the client.
-CS:GO runs with more fps then this unibet client.
-I can play league of legends pretty smooth 40-60fps
-I cringe everytime I read "well yeah the unibet client is pretty cpu intensive"
-I was excited about the new client becouse the old one was pretty laggy for me aswell and well now it is just worse.
Is not normal for a pokerclient, to require that much computer specs.

Whilst I'm not able to play on desktop version, took a look at the iPhone app. It looks great on a mobile in my opinion (preset bet buttons are too small though), far better than the stars mobile app. Not that that excuses what's going on with the desktop client right now, but I'd hope to see a lot of mobile users in the games in the future which is definitely a good thing.

About not crashing when client is not showing, i think it works, dunno why tbh, doesent make any sense.

1. http://imgur.com/a/taQyp This table is frozen, other 6 tables work fine. I did this by having less than 100bb while playin the hand, trying to top up (i did it like 3-4 times, not just once) while in the hand and then winning the hand and going over 100bbs. Problem with compenesatin this kind of thing is not that i lose something while doing this, but i lose while i kill unibet process in task mngr then opeing it again and tiling tables and timing out etc. I will maybe if i have time try to replicate tabling freezing while seting betsize with mouse scroll thing.

2. Leave next bb is stupidly made. If you missclick it on one table and undo it, it stays on all other tables and you have to undo it on all tables.

3. Please make it if you missclick fold, you are not forced into fold or check.

4. In replayer, when you click to see previous hand, it shows previous hand generally, NOT previous hand from that table, thats annoying i think.

Similar to that (or exactly what you mean), when I clicked 2x the bet remained the same. Also, after I thought I went allin that was called by a bigger stack I somehow had 0.43 left that I was not able to bet on the turn (I tried) and was forced to check down.

I agree with that assessment.

I'm not really having problems on my machine but when two tournament tables opened at exactly the same time the load was enough to stop Alizee singing on youtube for a second or so - so it does seem to be resource intensive.

Indeed. I might get used to it, but it was weird at first when someone sitting out in the SB was "blurry" but I didn't immediately know why. Now (with 2.06) I have the avatar blurring switched off, it's really hard to tell who has been disconnected or is temporarily away from keyboard.

Minor appearance problem: I noticed that resizing a table sometimes squashes player names a bit too much (and even cuts off the last letter), due to rescaling of the font, making some aliases almost unreadable.

The weird bet-sizes and stacksizes in tourneys are very strange. How/why are people allowed to bet 44.08 into a 100 chip pot? I saw someone whose stack was 3.02 when blinds were 200/400. He was not a pro short-stacker.

Sorry, but the Stars mobile app (especially iPad) is still far better. But it's nice that we finally get to play more than one table at the same time now. And yes, the pre set buttons are ridiculous small and it takes time to get used to it.

As far as the banners are concerned, they actually show in Swedish for me ...

A couple of minor things related to challenges:

There was a challenge something like "win 3 hands at showdown for 3 days in a row 0/3". When I was doing this the first day I was thinking it was broken because I was (for some reason) expecting the counter to go up after each hand won at showdown rather than after every day. Obviously in my case it's just being dumb but it could be a bad user experience for a new player who misread/misunderstood it in the same way. Maybe you could mention to the challenges guy that he should try to avoid using the same number twice unless it's clearly the optimum.

There is currently a challenge like "see 10 flops at PLO then the next day see 10 flops at NLHE" but there is no longer (afaik) a way to get the number of flops seen broken down by gametype. So I'm on 11 flops seen so far today but I don't know how many left.

Also:

I'm interested as to why there is such a wide range of possible time zones to choose from that are all GMT+0 to GMT+3. There are EU rules to coordinate daylight savings time changes so the time (or gap) is always exactly the same, so there is literally no difference at all between e.g. Berlin time and Vienna time. I get that people want to select their capital city but then why no Bratislava?

I now have a notification
white "You have cleared a Bonus Step"
green "(euro)5 Bonus"

But if I understand correctly I have just received a one euro step from my five euro bonus. To the uninitiated that message looks like you've given me 5 euros.

Thinking more about the tournament filter, what would be best would be to add to the current "black-off" "green-on" actions when we click the filter with a third one "red-anti"

So if the UO filter is black, the UO-ness of a tournament has no effect, if at least one filter is green then it only shows tournaments meeting those criteria, and if the filter is red then it never shows UO tournaments even if there are other things clicked that suggest it should.

+1 to strange notifications. I'd also include bounty notifications not showing what MTT they're from (it's been like that since 1.0) and the generic "You've received money" one when you complete certain points level. An extra ".. for reaching x points" whould make things less confusing. This also applies to tickets actually from Promos and challenge levels.

I'm a little confused by your filter suggestion. I'm guessing if you filter by buy in only just now you get all €x MTTs showing up even though you've not done any MTT type/keyword filtering so when you then add a keyword filter it does nothing?

If this is the case would it not be better to change the wording to "Show" instead of "filter" and then have everything on by default. Then things have to match all criteria to show in the list (i.e. if you deselect all keywords no MTTs show even though you have all buy ins set to show.)

Same problem here. Playing a PLO-tournament and can neither bet nor raise, only call and fold. This is rather disgusting. Since Pokerstars is breaking bad, we are all looking for a new home, but it seems, nobody can get their sh.t together. Can't even reach chat to ask for a refund. People, this will not work out. I will withdraw my funds. Wake me up, when you can offer something that actually works.

Not working great on imac with unresponsive buttons and poor tiling. Windows running well for me.

If mobile version is working well that's a good thing and a positive direction to engage more with the casual market and bring new players in, so if that's the strategy it makes perfect sense despite some hopefully short term glitches

Thanks for the report. Could you tell me your Mac model and OS please?

I'd like it if it worked in Wine too. I suspect the problem is DirectX compatibility, as the client needs DX10+, but I don't know much about Wine I'm afraid.

One of the things we want to do is have the client work in earlier versions of DX. That'll make it easier to support Vista & XP. Perhaps that will help with Wine too?

Might the crash have coincided with topping up? Those are the two leading candidates at the moment.

Does this happen to you every time? We've got a problem with the options available and the "error" message when you click fold while check is available, but I haven't heard this specific one.

Excellent, thanks for the pictures. This will help us track the problem down.

Thanks, I've passed this on. I think the chip-pushing thing is due to the animations happening at the wrong time.

Thanks for the reports. Is this something that only happened in 2.06? Could you post your dxdiag first page please? This is intermittent and doesn't appear to be universal, so it may be OS/platform related.

This is extraordinarily stupid, as were your previous posts. Please read what I have written in this thread recently.

Thanks for the report. One of the candidates for a cause to crashes is topping up in the client, so perhaps you have an extreme example of that. I have passed it on to the developers and hopefully we can use your case to diagnose the problem more readily.

I assume that by disconnections, you mean crashes? There're two candidates for causing crashes - having the lobby in the foreground, and topping-up. Obviously there's nothing you can do about the latter, but if you minimise the lobby once your games are open, that may help. Could you let me know please?

Could you also post your dxdiag please?

There will be another release early next week, which will address some of the problems.

First, let's look at 888 or Party's update problems - they had worse than this.

But you may be right. We have avoided most of the problems of our rivals because we can learn from them, and because we started fresh. But it may be that QA is something that you need huge scale for. Our developer's QA team doesn't seem up to scratch, and once the dust has settled I'm going to be pushing them for huge improvements there.

On the other hand, a good thing about having the client development done by an external company is that they have huge incentive to make it work again. While poker having problems won't damage Unibet's numbers, poker is a huge percentage of Relax's.

If 1.0 ran on your machine, 2.0 should run too. In fact, 2.0 should run on much weaker machines than 1.0 needed. This appears to be BROADLY the case, but there is a problem where some percentage of people have much worse performance. This is something we're looking into, but we need more information. If anyone has the client take more system resources than 1.0 did, please post your dxdiag front page (win key + R, dxdiag, screenshot).

Is this better now in 2.06?

Sure, done.

Like I said, 2.06 fixed THREE things. It doesn't not solve all the problems. It:

- Fixes login for Danes on desktop
- Improves button position in 9-max
- Adds animation settings

There will be a release early next week which will solve a wider range of problems. We had to do it this way round because we need to be able to safely roll versions back where need be, and we need to know what change causes what.

It sounds a lot like you're getting the same crash type as this player: http://forumserver.twoplustwo.com/sh...ostcount=19504

So, like I asked last time, please post your dxdiag so that we can track the problem down. We can't fix problems if we don't have details.

Of course they are. This thread is a bit frustrating for me this morning, because does anyone seriously think that I don't realise this? Does anyone seriously think I haven't considered the consequences, in much more depth than they have?

Please show me where I have said that.

I repeatedly say "please post your dxdiag, so that we can track the problem down". This is the case here.

Yeh, this was one of the aims. It suffers from, amongst other things, the table-busyness problem, but we can fix that at the same time we do the desktop versions.

Nice, thanks for the confirmation. It seems very likely that the lobby being in the foreground is causing some clashes. I don't understand why either, but if we pass this on to the developers they will be able to track the problem down. The first step to fixing a bug is knowing how to replicate it.

Thanks for this confirmation too. It should help us a lot with fixing crashes.

Hmm. I'm not sure that this should be different. If someone does want to leave every table but one or two, they'll want to do it this way.

This is on the list to fix as a bug.

I agree, I'll get this added to the list of improvements. Anything on this list is going to have to wait until bug fixes are done though, I'm afraid.

Is this on PC? Do they stay squashed, or do they resize themselves? Could you screenshot when it happens please, so that we can see which resolution the tables are that cause the problem?

I'd prefer this wasn't in there too, but it's going to have to go onto the improvements list rather than the bugs list I think.

That's annoying. What's your alias again?

That's from the mission rather than Challenges, but I agree it doesn't work very well with the new setup. I'll pass this on to the guy who makes the missions.

Good point, I'll pass this on too.

I found this stupid too, and I've already talked to the developers about it.

I agree, it's misleading. What's your alias? I can use that to repeat the problem on a test account & show the developers.

Tiling is definitely something I am putting as high up the priority list as I can. It's hard to show people why the new aspect ratio is good if tiling doesn't actually work properly.

That's definitely one of the main motives for 2.0. More online traffic is mobile than desktop, and although poker will always be more tilted towards desktop, we should accommodate mobile as much as possible.

We also have an advantage over other sites. HUDs and trackers don't work on mobile, so on PS a mobile player pretty much can't win. This is why I disagree with a previous statement that the PS mobile client is better than ours. Ours obviously has problems, but at least we are offering a game of poker that a player can win. When we fix those problems, I think we'll be way out ahead.