is there any chance we could go back to the old version? Or have the option to

it lags and blocks all the time, can't properly play, i cannot close tables wich block so i get to constantly sitout at the rest, it freezez often, the overall view and the lobby also seem less friendly, idk, personally i really dislike it

Please consider the option of gowing back to the old one until this one is more playable.

That worked.



I agree, this is pure annoyance, please fix this. And bigger cards too. I liked V1 much better, minus it's flaws.

I am pretty sure many people, like myself, have given up ; I cannot count the numbers of crashes I had thus far I am getting use to the new layout though (still hate the unpractical rectangular tables), but am anxiously waiting on an update Games are also slow atm, as lots of players are timing out due to crashes, I take it...

edit : hopefully the lower numbers will convince management to go back to the old version... (the December promotion is probably not enough of a reason for recreational players to play on a highly unstable software...).

Client is freezeing causing me to lose chips in 2 seat tournies. Wrote to support attaching poker logs. Will see if they will reimburse loss.

same here. I just don't have any motivation for playing on new software.
I don't play much but usually at least to get the monthly mission but this time not even that works. It's just very offputting.

Playing 1 table tonight

In 1hr chrome has crashed once and so has unibet.


To the people who were told to update their drivers did this work?

I have directx12 and my graphics card is up to date


Really liked the no hud & change name dynamic on unibet and because of that I have only played on this site for nearly 2 years. Will keep an eye on this thread to see if unibet get this problem sorted but for now I will need to find a new site to play on.

unibet crashed 6 times in the second hour while still only playing 1 table

only thing that sucks more than the v2 unibet is playing 1 table for any length of time

* Notification sound indicates I need to act UTG.
* I look at table.
* Cards get dealt.

I'm pretty sure the process should be the other way around. The apparent animation lag is atrocious, but I'm not sure if it's just my slow old PC, or this is design fault by someone that priotized the playing of sound effects before dealing out the cards.

I tried playing only 4 tables but alas!, to no avail, as I still got the crashes So it has nothing to do with my RAM (4GB) and everything to do with the bugged software.

Andrew, when can we expect a patched update for the software/or a revert to the previous one (V1)?

I've noticed that my unibet client is lagging, what should I do to fix this? by lag I mean the whole software doesn't run smooth like it has a 1-2 sec delay to everything, action, animations, just the sound is fine and I got a fine PC for poker I think.
http://imgur.com/Gbwj3Yj[/IMG]
http://imgur.com/6JGoeiT

I am very dissapointed with the new software. I was able to play with unibet 1.0 but the 2.0 is just killing my cpu. I dont even open tables and my cpu is on 50%+. Your coders did a great job.

I've never used my welcome bonus, can it be reactivated? I did ask once before but never used it (laptop didn't like the old software). Alias: PumpkinPie

Actually optimistic about the new software, the old one was way too resource-intensive!

I've got a fairly high spec pc, I get the same problem.

It's pretty weird, isn't it? Task Manager tells me the new client is using much less CPU power than the old one, but the graphics are really slow. I can't even scroll down a notepad file at the same time as 1-tabling, because the cursor freezes or become unresponsive to clicks/drags.
If the graphics can be sped up (switching off avatars didn't improve the situation for me) I will get used to the new quirks of the client, but right now I have no motivation to play with it. It's like getting into a new car that has reverse gear where 2rd should be. It's ****ing annoying, basically.

Also, villain is raising hands before I even get a hand.

When I delete all numbers to choose how much to bet I can't give in a "." so if I want to bet for example 2.5 euro it gives in 25 euro.

A bit of thread catch-up. I'm up to post #19356 now.

Which OS are you using? And what's your alias? This works for me.

It has a different display if you've won a raffle ticket vs. if you haven't. Here's an image from the development client:



Thanks. One of the things I want to get done this weekend is come up with a comprehensive list of how to make the tables "less busy". I'll go back through this thread and include any ideas here, so if anyone has any more, please let me know.

Making the tables "less busy" is top of my list for things to build once the black screen/internet connection/etc bugs are gone.

Nice, thanks. I've passed this on to the developers, and I'll collect any other similar reports in that email thread, so if anyone else crashes, it'd help a lot to get your dxdiag front page + display page.

Thanks, I'll add this to the "too busy table" list. I think the problem here is that some backgrounds work, and some really don't. The colour should change based on the background, rather than on the action (but "Fold" should be removed regardless, as there're other indicators, such as lack of cards, lack of avatar).

If we knew what was causing it, we'd be able to stop it happening

It should be that we never freeze at all, so if you get it, then it'd help us if you can post the first page and the display page of your dxdiag (win key + r, dxdiag).

Yeh, agree. This is top of the list.

This bug (and tiling error) is near the top too.

If you crash, please post your dxdiag.

Please see:

Or:

etc.

Thanks, which OS are you using? What's your alias?

I'm not sure what's best here: if you're on a mission that says "see x flops", this counter needs to work on server time.

Could you post your dxdiag screenshots please? This'll help us track down the crash problem.

Ah, that's a problem. I'll pass that on. Is anyone else getting this, and can anyone replicate this reliably?

Thanks. What's your OS version, and what's your Mac version? Does this happen for anyone else?

Hmm, it works for me. Does anyone else get this?

Could you post your dxdiag front page please?

This is something that doesn't bother me, but it's clearly a problem for a lot of players, so I think it's important we have this as an option.

This will be fixed in the next release, which I believe will be early next week. I don't have the exact ETA yet.

We need reports to help fix the bugs. If anyone has a crash, please post the front page of your dxdiag (win key + r, dxdiag). Or if on Mac, please post your OS and Mac versions.

There're going to be frequent releases to bugfix. I don't have the ETA for the first one yet, but I'll know more tomorrow.

Please post your dxdiag.

Please post your dxdiag.

There'll be more deck options soon.

Because lots of lots of people complained about it. e.g., A vs. 4.

Please post your dxdiag.

Please post your OS and Mac versions.

Please contact support and ask.

Please post your dxdiag.

I get this a bit too, and I have basically the fastest PC that money can buy, so it's not a CPU lag thing and must be a bug of some kind. I'll pass this on to the developers.

It's a bug and should be fixed soon.

Fixing this is top of my priority list after the crash/etc bugs.

There'll be more deck options soon. The problem is that some decks don't work with some backgrounds.

Thanks, I agree with all of this. The problem is that the colours etc. were clearly optimised for just one table. I'd prefer that the fold/call/amount colours are just white on black or similar, but that the colour changes based on which background you're using.

This isn't the case though. Please see six months of missing avatars/cards, or very heavy CPU requirements, or lack of iPhone version, or lack of multi-tabling on browser/tablet, etc. Not to mention that we have to rely on Adobe to fix bugs in Adobe Air, and we were at risk of them dropping support for it entirely at any time.

Except for the first, these were all unfixable in the old version.

Thanks, I've passed this on to the developers.

Thanks for the dxdiag, I've passed it on to the developers.

I've extended your cash game tickets by a month.

I believe it is technically very hard, plus the promo would not work. I'll obviously bring it up when I have a call with the developers on Monday though.

Could you post your dxdiag please?

Could you post your dxdiag please.

Please post your dxdiag.

I agree. I've passed this on to the developers.

Thanks. I'll pass these on to the developers.

Could you post your dxdiag please? For most people, the client uses fewer resources.

Sure, done.

Ok, got you, thanks. I'll report it to the developers. Does anyone else get this problem?

You already forwarded this to the developers. Thanks for that. This has been fixed in the latest update.

UnibetAndrew
My OS


Please see my latest post about cursor in MacOS. I had a mistake in the first one.
http://forumserver.twoplustwo.com/sh...ostcount=19361

Also I have this problem. When I close a table these dark window appears, and the funny thing is I can't close/hide it. It's not active.


And these bugs. The client doesn't remember table/lobby arrangement/size.
Table tiling doesn't work properly. Sometimes tables just go out of the screen.
Thanks.

I dont know if I am lucky but in my system I have no problems with the software, runs smoothly:

Windows 10, Intel G3258, 4gb ram, NVidia GTX 750.

Also I have no complain with the new aspect ratio, is true that almost every screen is 16:9, mine is.

The scaling is bad, but I managed to play 6 tables with some overlaping.

I dont get the confusion with the buttons, can someone explain? For me is very clear which one is what.

[IMG][/IMG]

[IMG][/IMG]

Hi, Andrew.
Expired 4daily ticket. Сan you recover it?

user name: lulakibab
thx

Ok, to recoup. I had not played enough to truly rate the new software. But acutally its really smooth. And it actually is more intuitive. Just dissapointed with the promo though.

Some of the backgrounds appear to be locked in the client, how do you unlock them?

Quick suggestion - there's a "history" tab in the client, could you add "hands played"?