The tournament lobbies lag in the version 2 client too - though maybe that's because the version 1 client is overloading the servers..

Omaha major challenge - make quads using 2 holecards, 1 flop card, and make the quads on the turn. This seems way way harder than other challenges?!??!

Our quarterly report went out this morning, and I thought I'd mention that our poker year on year results are +146% for Q3, and +67% for year to date. That makes us Unibet's fastest growing product this year (just).

All done.

In short, probably not. Sorry. Support is a different department in a different country and there isn't much I can do there. I can't look at your case specifically without a username, but I definitely agree that there're problems with support and security. All I can really do at this stage is ensure that any mistakes that come to my notice are escalated properly, and the person who made the original mistake is educated.

It may not be done today, all of the product teams are in Sicily for "team building" at the moment (I'm writing this from the conference room where we're looking at presentations).

Hopefully tomorrow though.

Done for the former. I don't know the latter off the top of my head, I'll have to get back to it tomorrow.

Yes, still on schedule.

"Disconnection issues" - do you mean one table freezing? As that's known and annoyingly won't be fixed. It isn't in 2.0. I'm pretty unhappy with the developers over this.

Tourney lobby updates - what happens exactly? 2.0 has a more efficient way to update the lobbies, so we should be able to handle increased volume.

Yep, Android tablet only though. It'll work on Android mobile, but isn't optimised for it, much like the 1.0 client. The mobile optimised clients will be Dec.

It's harder than most, that's why the frequency is 1, while something like "Win a hand at showdown" is 150 frequency. The former takes 2662 hands on average, the latter is 2025. That's why the former awards more points.

What are the chances of telling me which omaha major challenges are the hardest so that I can using my 2 skips a month on them?

I ask Google and then decide.

I was grinding whole month and now you are making team and I need to wait fokin results? Can you imagine this situation on pokerstars? Live chat is just horrible, like talking to a drunk man. Can you make at least one adequate support for players who make a lot of rake? Online poker client is impossible to play, I have i7 notebook , playing ok on many table and hm2, but this new online poker almost heat my laptop up to 100 degrees , I couldnt even touch it, what? this is poker or battlefield 1?

My username is casadewinna

Found it. Nice one.

Congrats on the growth numbers!
Well deserved, keep up the good work.

But you get more points for the harder challenges don't you?

Wouldn't the skips be most useful for the challenges that least match someone's playing style? So someone who flats a lot from the blinds relative to other players should skip the one about 3-betting from the blinds - regardless of how hard it is relative to other challenges.

Was playing the double trouble freeroll yesterday. As you probably know top 100 win €40.
At one point we were down to around 150 players but the tourney lobby kept showing standings from when there where 360 or so players left.

However, if I restarted the client, the lobby would show for a couple of seconds (maybe 10) the real current standings, before reverting back in time again.

As I was getting real short near the bubble, I was basicly forced to constantly log out and log in again, just to get the info I needed.
Bit annoying off course. But in the end I won that €40

You should probably take a break and get some fresh air.

Unibet site down?? I was playing 50 HUSNG when lost connection and I cant load a website unibet.com

Lost my money again...!!

yep, down

down again, im logged in but traffic dropped a lot on cash games

edit: seems to be back up. unibet.com works and traffic is going back up

I want my buy in back

down again...

link please.

Could u extend my 10 Saturday stack tickets for another week Andrew? They r scheduled only at 17:05 once a day and I cannot play them this week at that time.

https://www.unibetcommunity.com/t5/P...p/10277/page/2

it looks like unibet have network problems at the moment, network guys are looking into it. I'm afraid I'm on the streets of Catania atm do don't have more info yet

^^^
Just came back to post same. Even the Beta Browser version did not work for me.

Now in Canada, if that makes a difference.

#unibetslowplay

It looks like a .com website issue so it's affecting everything inc. poker client logins.

Yeah, I tried patiently a few times, but after losing several $$$ to disconnections, decided against it...

€ you mean

If you can, note hand numbers and/or MTT names and when the outage is resolved contact customer support with a refund request. Probably isn't much point doing it now because you'll struggle to load the support pages