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10-05-2016 , 05:17 AM
If I'm earning various tickets that I want to convert to a playthrough bonus whilst playing through the starter bonus can I do this in fell swoop when I've cleared the starter bonus (including expired tickets) or do I need to keep contacting support to do a few at a time (before they expire)? Thanks.
[Unibet] Official Thread Quote
10-05-2016 , 06:01 AM
I self excluded myself without realizing my tickets would expire.

Could you extend the tickets and get back those already expired?

sn: UnibetPatron


Thanks in advance
[Unibet] Official Thread Quote
10-05-2016 , 06:44 AM
Quote:
Originally Posted by LektorAJ
Can I give my vote towards having a queuing system allowing multiple instances of the same player at the same time in the same way as SNGs?

First advantage is player convenience,

Second advantage is that when you have implemented a "full" queuing system you'll find the solutions to a lot of other problems become easier. For example merging short-handed tables - if the average number of seats occupied per table is less than 5 or 4.5* you would be able to close a table with 2 or three people on it and send the people back to the queue - the normal queuing system would then seat them at a new table immediately. Also currently someone who wants to play poker and generate rake - when they are alone at their table it closes and sends them back to the main menu (or just closes the window in the desktop client) they should be sent back to the queue as they have already expressed a wish to play.

* You may also want there to be a min number of tables open at any time so that people can still play a lot of tables if they want rather than just sitting in the queue.
Thanks. As you say, the rules can get quite complicated. I think the first to add is a table merging system. Adding two different systems at a similar time mean they might interact in weird ways that I'd rather not have to figure out in advance.

Quote:
Originally Posted by Pastor
Hi Andrew - long time no speak.

UK Glasgow Tour - this week.
  1. Is there any way I can use some of my UO ticket balance to buy-in for this?
  2. Can I buy-in in the client and be a "qualifier"? (last longer EV obv)
  3. MOST IMPORTANT: Are you going? (I need to buy you a beer)

Let me know please and thank you.

All the best
I'm afraid the answer is no to all of your questions. I don't want to mix the satellite economies because it messes up guarantees & estimates for entrants.

I also want to keep DBI & qualification separate. It would be a bit unfair to have a satellite last longer to include direct buyins.

I'm not going I'm afraid, but David should be. It's a busy time of the year because the marketing departments are setting their budgets for 2017. I'm travelling around a lot, persuading people to spend money on poker.

Quote:
Originally Posted by L.K.
could i get an extension on my DoubleTrouble ticket?
Sure, done.

Quote:
Originally Posted by Life Grind
hey andrew my account name on unibet is lifegrind and i have about 60 euros worth of tournie tickets that i would like you exchange to a bonus if possible.
Sorry, I'm not doing ticket exchanges in this thread anymore. Please contact regular support or use the community site.

Quote:
Originally Posted by r0eKY
players from mexico arent allowed to play/register?
This is a site-wide thing, not a poker thing. So I recommend contacting regular support to enquire.

Quote:
Originally Posted by UnlimitedRed
If I'm earning various tickets that I want to convert to a playthrough bonus whilst playing through the starter bonus can I do this in fell swoop when I've cleared the starter bonus (including expired tickets) or do I need to keep contacting support to do a few at a time (before they expire)? Thanks.
You can request it all now - they'll queue up behind the bonus you're working on at the moment. They only start the expiry countdown from when they become active.

Quote:
Originally Posted by CryMeARiver17
I self excluded myself without realizing my tickets would expire.

Could you extend the tickets and get back those already expired?
Sure, done.
[Unibet] Official Thread Quote
10-05-2016 , 11:29 AM
Andrew can you please exchange my UO ticket for cash tickets please? I play 400 nl,so please inform me about the best denomination in your opinion and just convert the ticket.
Player m19n18
thank you

Last edited by vasilikos7; 10-05-2016 at 11:38 AM.
[Unibet] Official Thread Quote
10-05-2016 , 11:45 AM
Quote:
Originally Posted by vasilikos7
Andrew can you please exchange my UO ticket for cash tickets please? I play 400 nl,so please inform me about the best denomination in your opinion and just convert the ticket.
Player m19n18
thank you
UO tickets cannot be exchanged

Sent from my SM-G920I using Tapatalk
[Unibet] Official Thread Quote
10-05-2016 , 12:28 PM
Quote:
Originally Posted by UnibetAndrew
You can request it all now - they'll queue up behind the bonus you're working on at the moment. They only start the expiry countdown from when they become active.
Sorry if I wasn't clear. I was asking if I could just contact support when I've finished the starter bonus to convert all the SNG, MTT etc tickets (active and expired) I've unlocked at once into a playthrough bonus rather than asking a few times a week to convert tickets before they expire (less work for both sides!) Thanks
[Unibet] Official Thread Quote
10-05-2016 , 12:44 PM
Quote:
Originally Posted by Vatroslav
UO tickets cannot be exchanged

Sent from my SM-G920I using Tapatalk
I know a player from the same games who every time exchanges them for cash tickets.
[Unibet] Official Thread Quote
10-05-2016 , 04:56 PM
Quote:
Originally Posted by vasilikos7
I know a player from the same games who every time exchanges them for cash tickets.
If so then it's obviously a special arrangement he's not meant to tell you about and you're not meant to tell us about. Perhaps he lives at the opposite side of the world to where the UO events are held.

Also ticket exchanges are now only on the unibet community site.
[Unibet] Official Thread Quote
10-05-2016 , 06:46 PM
More chip dumpers, Skfaf88 and Dyla77n7, #384962122.
[Unibet] Official Thread Quote
10-06-2016 , 01:01 AM
Hi Andrew,

Could You extend my double trouble tickets again

thx darkzpf
[Unibet] Official Thread Quote
10-06-2016 , 02:00 AM
Skrill is back. Thank you very much.
I am from DE.
[Unibet] Official Thread Quote
10-06-2016 , 05:54 AM
Quote:
Originally Posted by vasilikos7
Andrew can you please exchange my UO ticket for cash tickets please? I play 400 nl,so please inform me about the best denomination in your opinion and just convert the ticket.
Quote:
Originally Posted by Vatroslav
UO tickets cannot be exchanged
Quote:
Originally Posted by vasilikos7
I know a player from the same games who every time exchanges them for cash tickets.
Quote:
Originally Posted by LektorAJ
If so then it's obviously a special arrangement he's not meant to tell you about and you're not meant to tell us about. Perhaps he lives at the opposite side of the world to where the UO events are held.

Also ticket exchanges are now only on the unibet community site.
Thanks Lektor, Vatroslav, you're both right. We don't exchange UO tickets to non-UO tickets. I'll exchange UO PACKAGES under certain conditions (like when someone has two due to Challenges, or if they live too far away to economically travel to the event), but that's it.

Quote:
Originally Posted by UnlimitedRed
Sorry if I wasn't clear. I was asking if I could just contact support when I've finished the starter bonus to convert all the SNG, MTT etc tickets (active and expired) I've unlocked at once into a playthrough bonus rather than asking a few times a week to convert tickets before they expire (less work for both sides!) Thanks
It's probably better to do it before they expire. It's fine to just convert them into €10 bonuses or whatever though.

Quote:
Originally Posted by needcash4food
More chip dumpers, Skfaf88 and Dyla77n7, #384962122.
Thanks, I've passed it on.

Quote:
Originally Posted by darkzpf
Could You extend my double trouble tickets again
Sure, done.

Quote:
Originally Posted by JaNor
Skrill is back. Thank you very much.
I am from DE.
Nice, thanks for letting me know.
[Unibet] Official Thread Quote
10-06-2016 , 11:19 AM
this bot all time plays nl4 tables
nickname - yesyes6
[Unibet] Official Thread Quote
10-06-2016 , 05:59 PM
could you please convert all my tickets to a play throu bonus ?

Nick: TheP1G
[Unibet] Official Thread Quote
10-06-2016 , 07:21 PM
Hi Andrew, Please extend ubo freeroll package ticket please as will be in glasgow. pirahn
[Unibet] Official Thread Quote
10-07-2016 , 05:13 AM
Quote:
Originally Posted by Kokas
this bot all time plays nl4 tables
nickname - yesyes6
Thanks for the report. We've looked into it and didn't find any bot-like tendencies. He's playing a lot lately (though not so much in the past), so he's on the watch list for any future bot-like behaviour.

Quote:
Originally Posted by charly
could you please convert all my tickets to a play throu bonus ?
I'm afraid I don't convert tickets in this thread anymore. Please contact support or use the community site.

Quote:
Originally Posted by pirahn
Hi Andrew, Please extend ubo freeroll package ticket please as will be in glasgow. pirahn
Sorry, I don't extend these. There are only two per quarter and I don't want people to be able to roll entries over.
[Unibet] Official Thread Quote
10-07-2016 , 08:20 AM
hi, Andrew. What is this http://prntscr.com/cqxa54 ?
why staff chat is interrupted by dialogue and not answer questions?
why I removed the ability to Deposit with skrill? I don't want to make a Deposit with a Commission of 2.5%

username - vetalb22
[Unibet] Official Thread Quote
10-07-2016 , 10:21 AM


Player Pitkkhaalid was chipdumping in NL4. Weird thing was: it didn't look like he was working together with sb else, he just raised to almost his full stack and folded to anyone who raised him.
[Unibet] Official Thread Quote
10-07-2016 , 01:24 PM
Are tourney lobbies not updating (18:15 UK time), or is that just for me only?
[Unibet] Official Thread Quote
10-07-2016 , 02:50 PM
ArtyMcFly, I have exactly the same problem and it's very annoying! (20.45 cest)
[Unibet] Official Thread Quote
10-07-2016 , 04:19 PM
Quote:
Originally Posted by RK_95
ArtyMcFly, I have exactly the same problem and it's very annoying! (20.45 cest)
I believe you were in at least one of the UO satties I was trying to play. It's pretty hard to play satty bubbles correctly when you can't see how many players have entered or how many will get paid.
FWIW I busted both my games pretty quickly, so never even got to the bubble stage. After restarting the client a couple of times mid-game to see if that fixed the lobbies (I got the "white box of death" on the login page once when restarting), I quit for the evening. Presumably the servers had a problem. I haven't logged on to check again.
[Unibet] Official Thread Quote
10-08-2016 , 12:06 AM


this 2 guy colluded and chip dumped, i feel like i been robbed for 20-30 eu.would be nice to ban them , and maybe recover what they stole.
thanks
[Unibet] Official Thread Quote
10-08-2016 , 02:51 AM
Hi Andrew,

I did not noticed and my 5NL banzai ticket expired. Could you be so kind and reinstate it please.

alias:taco6
[Unibet] Official Thread Quote
10-08-2016 , 09:18 AM
Hi Andrew,
I'd like to report a case of (without much doubt) collusion in today's €150 GTD Lunch Multi-Speed (ID: 4108818).
There were three players entering the MTT with 10xBuyin stacks under the Aliases: Fidnlj6 ; Fidgnlj7 ; Fidgnlj8 (this striking similarity in their Aliases already raising an eye-brow)

With this 10-buyin strategy they were of course very likely to end up at the same tables at some point and get the collusion-party going...
So I opened their tables as an Observer to check for irregularites in case they were to end up at the same table, which caused me to have even more suspicions, as not only were these perky tards sharing almost the same Aliases, no to round it up they all chose to share the red-Devillady avatar:

Of course two of those geniuses would end up at my table and entertain with a lot of peculiar plays. If one of them raised pre the other would always come along trying to attack the blinds as a cool duo -or reraise insane amounts trying to get rid/or isolate a third player:

If one of them would become alarmingly short while the other was still decently stacked. Hey, how about doubling your fellow friend by calling his All-in with 55 on a 6KQ-flop (when the other bloke flopped a pair obv):

Luckily, they sucked at poker in general and in colluding as well. Plus, I was pretty sure the other regular player at my table was well aware of what was going on. Yet annoying the sh** out of me, because it forced me to stall to the max (even with a decent stack when I would usually try to apply pressure) as It always felt like going against two players at the same time. Thus, getting into pushorfold-mode more quickly, which is less favourable for the colluders, especially if they have no clou about shoving ranges.

End of story, I managed to bust one of the guys on the bubble (boy, that felt good) while the only colluder left cashed 6th position for 28.50€ netting them a nice little combined €11.50 loss.
A great story they can tell their grandchildren by the fireplace.

Sry for wall of text, but I was too tilted at the time they were at my table. Would be cool if you could pass this on to the department in charge so their accounts are closed for good.

Cheers,
Till
[Unibet] Official Thread Quote
10-08-2016 , 12:07 PM
Hi Andrew,
Could You extend my double trouble ticket.
My alias: S-aint

Thanks in advance
[Unibet] Official Thread Quote

      
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