Open Side Menu Go to the Top
Register
[Unibet] Official Thread [Unibet] Official Thread

08-02-2016 , 06:00 AM
Quote:
Originally Posted by miliboo
Oh boy, was just the victim of such obvious collusion at a SnG....have reported to support.

They were so unsubtle I had to laugh at their play.

If this comes back as not-guilty then WAAF!
Did you get a reply yet? What was the alias of one of the players?

Quote:
Originally Posted by Anyway
Btw, i suppose this has been asked ITT already, but i dont feel like reading thru 700 pages, so i will ask again - is Unibet planning on ever introducing fast fold format like zoom?
Quote:
Originally Posted by 39suited
They already had their own version and it died pretty fast without promotions supporting it specifically. Don't count on it coming back anytime soon.
Quote:
Originally Posted by Anyway
aight, thanks mate
I'm interested in bringing it back, but I have a lot of problems with how it works right now. It's a worse experience until there're at least 20 people in the pool, and even then the games are too tight for anyone to have much of a win rate, which means we need to rake them less. We have some solutions to those problems, and once we have an iPhone client & multi-tabling on mobile, I'd like to bring Fast back. That's going to be several months at best though.

Quote:
Originally Posted by restorativejustice
Living in Canada now.
Still have never received a promo deposit email (or any kind really) from Unibet since started playing at beginning of this year.
What's your alias? It looks to me like English international mails are going out correctly at the moment.

Quote:
Originally Posted by OhEllNo
OH hell NO!! why did you change the starting stack of the ''saturday stack'' sattelite ?? blinds are already 3min. there's no need to change from 1500 chips to 500 !!

whyyy ??? dont be like stars donkfest poker type please
Quote:
Originally Posted by jonny2192
Are you looking at the last chance sats, They are the only ones at 500 chips normally.
Quote:
Originally Posted by OhEllNo
ahh maybe it was because of that, i dont know. it was the 5$ one of today. That sat is only once per day, they dont even add more its annoying.
Yeh, this was the last chance. It has to be faster because there's no time to run it at the usual pace. If you have any MTT schedule feedback, could you use this thread please? Robin posted about this last month by the way.

Quote:
Originally Posted by Husmusen
Please exchange my 27 euro worth of tickets to cash bonus, a few are about to expire.
Quote:
Originally Posted by jonny2192
Yep, sorry.

Quote:
Originally Posted by pirahn
Hi Andrew, I had a 25mtt ticket. When i regged a 25uk/ubo comp i must have used it by accident. When registering for ubo/uk i click the first ticket. I presume the mtt ticket had a lesser expiry date and would have been first on list. Would it be possible when registering, only those tickets for a particular system comes up. pirahn
We're rejigging the join table dialogue, which should help.

Quote:
Originally Posted by monkeyheaven
Has anyone enjoyed sng battle? This week has been terrible, regs are attracted to the games to flip coins in 4or 5 reg games, recs are getting absolutely crushed in this environment. Unibet spends €15k over the month for this? I've got second place locked up this week (barring some straight flush miracles) and I'm looking forward to it being over, if I'm not enjoying it who is?

Would much prefer promos that reward recs and keep them in the game.
Quote:
Originally Posted by OldBurf
Yeah I agree, should definitely try a fresh promo for SNGs in the future weighted more towards recs. The fact that the games are 5 handed doesn't help this kind of promo. When regs are battling for top spots, the nature of the shorthanded game means they pop off much quicker with zero or 1 rec. So the 1 rec gets grinded down to lower stakes very quickly and will never get back. Slowly but surely it becomes a reg festival. The pool was better balanced in the first edition of SNG Battle but I guess lots of players have moved up since then or there has been migration from other sites.

The promo running simultaneously to 2 other LBs might not help too, though you could argue it keeps regs from crossing over from format-format.
Quote:
Originally Posted by dochol31
Promotions are looking pretty lame for most this month, nothing to really aim for unless u wonna grind 6+ hours a day to get a bootcamp prize
The summer is slow season for poker. This is the third summer in a row that we've run this kind of promotion, and it's because we want to ensure the games remain liquid enough. PS can lose a big chunk of their traffic and have everything still run, but we couldn't do that.

It's important that we don't let any games die out at this time of year, or it could be a real struggle to get them running again in Sep onwards. It's better to take the lesser of two evils.

Quote:
Originally Posted by ShaoKahn
Andrew, do you already know where the UO will be after Copenhagen?
Just to have that little bit of extra motivation to try to grind that package.
We should be able to announce it over the next couple of days.

Quote:
Originally Posted by jonny2192
Typo on August mission page, step 2 says 2e in title 1e to the side.

https://www.unibet.co.uk/promotions/...august-mission
Thanks, I'll pass this on.

Quote:
Originally Posted by 39suited
The funny German translations are also back again, though I gotta admit that it's not easy this time given the restriction in characters.
That's a shame. What's bad with them? I can at least pass on the feedback, even if it's hard to come up with a better translation.

Quote:
Originally Posted by Daniel2903
Hello, in this promo:

https://www.unibet.co.uk/promotions/...7-731443-tab-1

You finish 10th in a €10 buy-in game and there are 100 entrants, you will earn points as follows:
( (3 x 100) / 10 ) x 30% = 10 leaderboard points

I think it should be 9 points

(300/10)*.3= 30*0.3 = 9
Quote:
Originally Posted by pecal
nice observation but i guess that is allready setted on the software this formula so will be impossible to be wrong

probably is just a typing mistake
Thanks. It's a typo, I've passed it on.

Quote:
Originally Posted by Keruli
are there any satellites for the €2k highroller event in kopenhagen?
I'll enquire.

Quote:
Originally Posted by Keruli
any televised live cashgame planned?
Not at Copenhagen, but I definitely want to do another one. Or at least, twitch-ivised. It's a shame I didn't know enough about Twitch when we did the Golden Cash game a couple of years ago.
[Unibet] Official Thread Quote
08-02-2016 , 06:40 AM
Quote:
Originally Posted by UnibetAndrew
That's a shame. What's bad with them? I can at least pass on the feedback, even if it's hard to come up with a better translation.
The most common translation used in German for "place bets" is using "make", which is a terrible word in the context. Below are the current main promotion banner translations of the software client and (my suggestions).

RIO SHOWDOWN SERIE
1 - MACHE EINEN EINSATZ (WETTE PLATZIEREN)
2 - SPIELE MTTS
3 - REISE UM DIE WELT

SUMMER BOOTCAMP
ÜBER €100.000 IN PREISEN
ERFOLG IST MEIN 2. VORNAME (NAME instead of VORNAME, this is actually a common saying)

AUGUST MISSION
VERDIENE ECHTGELD POKER TICKETS, INDEM DU SIMPLE POKER MISSIONEN ERFÜLLST (scrap ECHTGELD, not needed imho - and EINFACHE instead of SIMPLE)

RAKE OBERGRENZE IST NUN RUNTER AUF 50€ PLO (RAKE OBERGRENZE GESENKT BEI PLO50)
RAKE OBERGRENZE IST NUN EBENFALLS RUNTER AUF 50€ UND 100€ SNG (RAKE IST BEI €50 UND €100 SNG EBENFALLS GESENKT) = runter shall be avoided at all costs, it sounds very unprofessional and a translator should know that by default

(SUPER) DOUBLE TROUBLE
GRÖ ERE STARTER STACKS, SCHNELLERE SPIELE! (GRÖSSERE STARTING STACKS, SCHNELLERE SPIELE!) = the special German letter ß didn't make it, you can use ss for it instead

Let me know if any of those won't fit due to the character limitations.

Edit: It looks like the entire German Rio Showdown promotion page (unibet.de/promotions/poker-promotions/rio-showdown) has not been translated yet at all.

Last edited by 39suited; 08-02-2016 at 06:47 AM.
[Unibet] Official Thread Quote
08-02-2016 , 08:23 AM
I am currently receiving the English international promo emails.
[Unibet] Official Thread Quote
08-02-2016 , 09:48 AM
Andrew,
As requested, Re not receiving* promo emails in Canada, my player ID is unibetslowplay

*Yes, I did check SPAM and Junk folders and confirmed my email used for Unibet is correct
[Unibet] Official Thread Quote
08-02-2016 , 10:18 AM
Quote:
Originally Posted by UnibetAndrew
Did you get a reply yet? What was the alias of one of the players?
Hi Andrew

I received this response straight away on 29th, so far:

Quote:
Thank you for bringing this to our attention.

I have informed our poker investigations team and will follow up with them.
Edit: I've PM'd you the screenames

Last edited by miliboo; 08-02-2016 at 10:32 AM.
[Unibet] Official Thread Quote
08-02-2016 , 11:21 AM
Hi, could anyone who played a halfway reasonable sample (1K+ games) at SNGs tell me what ROI @ what stake they roughly had/what to expect in that term based on structure and opposition? Thanks!
[Unibet] Official Thread Quote
08-02-2016 , 11:25 AM
Hi Andrew,

I had a 25 unibet open ticket and two Banzai cash tickets expire. Would you be able to reinstate them? Alias is jimmyjayjay

Not sure how cash tickets that were used would be revived, but would prefer to get PLO cash tickets or SNG tickets instead.

Banzai tickets are quite difficult to clear as the table cap is two games and not always available.

Thanks again,

James
[Unibet] Official Thread Quote
08-02-2016 , 02:50 PM
Quote:
Originally Posted by ICrushSNGs22
Hi, could anyone who played a halfway reasonable sample (1K+ games) at SNGs tell me what ROI @ what stake they roughly had/what to expect in that term based on structure and opposition? Thanks!
I won 55.6% of my last 1000 HU SnGs on Unibet.
I assume the opposition overall was a little worse and/or unluckier than me
[Unibet] Official Thread Quote
08-02-2016 , 03:44 PM
whats the rules about ticket time extension ?

one day the extend the time of my saturdaystack ticket another day they dont. this tournament satellite is only once per day. they allow me to convert 25$ ticket into 5$ tickets but they only give me 14 days to play it. problem is i keep winning this **** and now i have too much tickets for the time allowed.

will they extend the time or i wil lose 3/4 of my tickets because of lack of times ? can you just give me 30 or 45 days so i can appreciate my poker experience ?
[Unibet] Official Thread Quote
08-02-2016 , 05:10 PM
Quote:
Originally Posted by restorativejustice
I won 55.6% of my last 1000 HU SnGs on Unibet.
I assume the opposition overall was a little worse and/or unluckier than me
what limits did you play ?
[Unibet] Official Thread Quote
08-02-2016 , 05:12 PM
Hello Andrew,

could you extend my UO Tickets. 6x 25€ and 4x 10€ are just expiring.

Latest nick nick is The_Imp

Thanks!
[Unibet] Official Thread Quote
08-03-2016 , 06:07 AM
Quote:
Originally Posted by 39suited
The most common translation used in German for "place bets" is using "make", which is a terrible word in the context. Below are the current main promotion banner translations of the software client and (my suggestions).

RIO SHOWDOWN SERIE
1 - MACHE EINEN EINSATZ (WETTE PLATZIEREN)
2 - SPIELE MTTS
3 - REISE UM DIE WELT

SUMMER BOOTCAMP
ÜBER €100.000 IN PREISEN
ERFOLG IST MEIN 2. VORNAME (NAME instead of VORNAME, this is actually a common saying)

AUGUST MISSION
VERDIENE ECHTGELD POKER TICKETS, INDEM DU SIMPLE POKER MISSIONEN ERFÜLLST (scrap ECHTGELD, not needed imho - and EINFACHE instead of SIMPLE)

RAKE OBERGRENZE IST NUN RUNTER AUF 50€ PLO (RAKE OBERGRENZE GESENKT BEI PLO50)
RAKE OBERGRENZE IST NUN EBENFALLS RUNTER AUF 50€ UND 100€ SNG (RAKE IST BEI €50 UND €100 SNG EBENFALLS GESENKT) = runter shall be avoided at all costs, it sounds very unprofessional and a translator should know that by default

(SUPER) DOUBLE TROUBLE
GRÖ ERE STARTER STACKS, SCHNELLERE SPIELE! (GRÖSSERE STARTING STACKS, SCHNELLERE SPIELE!) = the special German letter ß didn't make it, you can use ss for it instead

Let me know if any of those won't fit due to the character limitations.

Edit: It looks like the entire German Rio Showdown promotion page (unibet.de/promotions/poker-promotions/rio-showdown) has not been translated yet at all.
Cool, thanks. I've had this passed on to the person responsible for the DE text.

Quote:
Originally Posted by restorativejustice
Andrew,
As requested, Re not receiving* promo emails in Canada, my player ID is unibetslowplay

*Yes, I did check SPAM and Junk folders and confirmed my email used for Unibet is correct
Thanks, it looks fine from my end, and as per above, these mails are definitely going out. I'll see if we can find out why you aren't getting them.

Quote:
Originally Posted by broken_jia
I had a 25 unibet open ticket and two Banzai cash tickets expire. Would you be able to reinstate them? Alias is jimmyjayjay

Not sure how cash tickets that were used would be revived, but would prefer to get PLO cash tickets or SNG tickets instead.

Banzai tickets are quite difficult to clear as the table cap is two games and not always available.
I can't reinstate cash game tickets that've been partially played through, so I credited you with SNG tickets of similar value.

Quote:
Originally Posted by OhEllNo
whats the rules about ticket time extension ?

one day the extend the time of my saturdaystack ticket another day they dont. this tournament satellite is only once per day. they allow me to convert 25$ ticket into 5$ tickets but they only give me 14 days to play it. problem is i keep winning this **** and now i have too much tickets for the time allowed.

will they extend the time or i wil lose 3/4 of my tickets because of lack of times ? can you just give me 30 or 45 days so i can appreciate my poker experience ?
There're no rules because these are exceptions to the standard. The tickets they credit should be ones that last 30 days though, if it's less than that, they're picking the wrong one from the list. What's your alias?

If you ask in this thread you'll have a better chance.

Quote:
Originally Posted by FarseerFinland
could you extend my UO Tickets. 6x 25€ and 4x 10€ are just expiring.
Sure, done.
[Unibet] Official Thread Quote
08-03-2016 , 08:12 AM
How do I export my hand history to a text file?

I did not think I could do that but after a google search I was led to the following Unibet support article:

https://no.unibet.com/help/products/...eRedirect=true

Basically says you can, but I cannot find the "Export Hand History" button as described.

Quote:
Exportable Hand History
You can access the exportable hand history from ‘Menu’ in the Poker Lobby. You can create a text file of the hands that you played in the last specified number of days, or the last specified number of hands. Make your selection, highlight that sections that you want to save and click the ‘Export hand history’ button.
[Unibet] Official Thread Quote
08-03-2016 , 08:40 AM
You cannot export hand histories in the standalone client, this is likely an old or outdated article you found.
[Unibet] Official Thread Quote
08-03-2016 , 10:27 AM
Andrew, can you PM me how many hands I played since July 2016 and how much profit I made exactly (no rakeback or promo's)?
[Unibet] Official Thread Quote
08-03-2016 , 10:35 AM
Quote:
Originally Posted by ShaoKahn
Andrew, can you PM me how many hands I played since July 2016 and how much profit I made exactly (no rakeback or promo's)?
You can ask reg supp for this, i think andrew doesent do dis anymore

Sent from my SM-G920I using Tapatalk
[Unibet] Official Thread Quote
08-03-2016 , 11:06 AM
As for emails going out to all markets I received one a few days back in my junk mail advertising a slot promo.
I don't know if you guys intend to put one out advertising the MTT RIO promo but it would make a lot of sense to send this out to all poker players and all dormant accounts.
[Unibet] Official Thread Quote
08-03-2016 , 12:23 PM
hey unibet, I've been active on your NL4 tables with the same alias. I have a laptop with a wide screen but not too high. Because of this, when 2 tables are on top of each other the top most tables lower quarter of the window is covered by the lower table. This is a problem when I have to time bank on one table because I won't be getting to the other tables and doing so without realizing that other tables need my attention too because the brightly colored fold/call/raise buttons on the upper tables are often obscured by the lower tables.

I would like to be able to have smaller windows than they are now or maybe to a minimum size that allows most laptops to have one window above and another below without covering each other.
[Unibet] Official Thread Quote
08-03-2016 , 01:14 PM
hi andrew. are you looking for plo streamer?
[Unibet] Official Thread Quote
08-03-2016 , 02:22 PM
Quote:
Originally Posted by miliboo
Oh boy, was just the victim of such obvious collusion at a SnG....have reported to support.

They were so unsubtle I had to laugh at their play.

If this comes back as not-guilty then WAAF!
Well done unibet

Quote:
Thank you for reporting the suspicious gameplay.

Collusion were confirmed by our fraud team and appropriate action has been taken.

The calculated damage done to you was €12, and you were refunded with a £10.14 premium yesterday, apologies for the inconvenience and again than you for reporting.
[Unibet] Official Thread Quote
08-03-2016 , 03:12 PM
It seems like two old mobile client (iPad) glitches are still going on.

1) Late regged a Satellite and it showed 7/9 left out of 11. I was seated at a table with one opponent and had to play heads up (in turbo format) for four hands, then another two hands of three-handed. One hand ID is 356254479

2) Checking the main lobby in the break and then returning to the table still causes the quick action buttons at the bottom right to disappear completely until the turn is on the player.

It sure added some creativity to the playing style by all involved. And no, I don't really care much about the €1 lost. But that kind of takes Satellites with few tables out of the equation for me. The poor reseating during late reg has been going on for quite some time also ...
[Unibet] Official Thread Quote
08-03-2016 , 05:02 PM
Quote:
Originally Posted by UnibetAndrew

There're no rules because these are exceptions to the standard. The tickets they credit should be ones that last 30 days though, if it's less than that, they're picking the wrong one from the list. What's your alias?

If you ask in this thread you'll have a better chance.
omg yes thank you so much!! i had so much stress because of that.

look, i have 10X 5$ saturdaystack tickets but only have 6-10 days to play it, its too close so please refresh to 30 days

and i have 2X 25$ saturdaystack tickets i want to convert to 10X 5$ saturdaystack and same 30 days.

alias: Atheism

Last edited by OhEllNo; 08-03-2016 at 05:11 PM.
[Unibet] Official Thread Quote
08-04-2016 , 06:46 AM
Quote:
Originally Posted by Blufferino
How do I export my hand history to a text file?

I did not think I could do that but after a google search I was led to the following Unibet support article:

https://no.unibet.com/help/products/...eRedirect=true

Basically says you can, but I cannot find the "Export Hand History" button as described.
That's from the old poker client. It's a hidden page in that it's not linked from the rest of the site, but it's accessible if you search for the right terms in google. I'll request that they be removed entirely.

You can't export hand histories.

Quote:
Originally Posted by ShaoKahn
Andrew, can you PM me how many hands I played since July 2016 and how much profit I made exactly (no rakeback or promo's)?
Quote:
Originally Posted by Vatroslav
You can ask reg supp for this, i think andrew doesent do dis anymore
Yep, thanks.

Quote:
Originally Posted by Sect7G
I don't know if you guys intend to put one out advertising the MTT RIO promo but it would make a lot of sense to send this out to all poker players and all dormant accounts.
That one is going out today.

Quote:
Originally Posted by Cubit32
hey unibet, I've been active on your NL4 tables with the same alias. I have a laptop with a wide screen but not too high. Because of this, when 2 tables are on top of each other the top most tables lower quarter of the window is covered by the lower table. This is a problem when I have to time bank on one table because I won't be getting to the other tables and doing so without realizing that other tables need my attention too because the brightly colored fold/call/raise buttons on the upper tables are often obscured by the lower tables.

I would like to be able to have smaller windows than they are now or maybe to a minimum size that allows most laptops to have one window above and another below without covering each other.
Yeh, minimum table size is a problem with the site. It's something that we're going to fix in the next couple of months.

Quote:
Originally Posted by baeppa
hi andrew. are you looking for plo streamer?
Well, we're interested in encouraging people to stream. If there's anyone established and successful who wants to talk to us, I'm all ears.

Quote:
Originally Posted by 39suited
It seems like two old mobile client (iPad) glitches are still going on.

1) Late regged a Satellite and it showed 7/9 left out of 11. I was seated at a table with one opponent and had to play heads up (in turbo format) for four hands, then another two hands of three-handed. One hand ID is 356254479

2) Checking the main lobby in the break and then returning to the table still causes the quick action buttons at the bottom right to disappear completely until the turn is on the player.

It sure added some creativity to the playing style by all involved. And no, I don't really care much about the €1 lost. But that kind of takes Satellites with few tables out of the equation for me. The poor reseating during late reg has been going on for quite some time also ...
Thanks, I'll pass it on.

Quote:
Originally Posted by OhEllNo
omg yes thank you so much!! i had so much stress because of that.

look, i have 10X 5$ saturdaystack tickets but only have 6-10 days to play it, its too close so please refresh to 30 days

and i have 2X 25$ saturdaystack tickets i want to convert to 10X 5$ saturdaystack and same 30 days.

alias: Atheism
I've extended your existing tickets, but I don't exchange tickets in this thread. Please use support or the community forum. I extended the expiry time of the default Saturday Stack ticket to 30 days.
[Unibet] Official Thread Quote
08-04-2016 , 07:11 AM
Hi Andrew ... is it true that eWallets (Skrill/NETELLER) were removed from the deposit/withdrawal options?
[Unibet] Official Thread Quote
08-04-2016 , 07:54 AM
Hi Andrew,

I think there is something wrong with the achievements. I just received one that said: Nobody folds better than me
But I didn't fold Aces at all. I think I got it after hand number 356517201
Maybe you want to look into this?
Also I still have the problem with the disappearing avatars.
Also, can you please extend my €50UO ticket and my €4 UK tour tickets?
Alias: RK_95
Thanks in advance!
[Unibet] Official Thread Quote

      
m