Tables are back up... I want to claim a refund for the €10 mtt (deepstack)...
Stack went from 12k to 2k during outage...While average is up to 20k...

Please contact support for refund requests.

Will it have tracked bounties collected during the server wobble?

Support already tilting me...slowwww

Triple range merge them, they will never see it coming ^^

We don't exchange tickets between products.

Sorry, I don't do that in this thread anymore. Please contact regular support or use the community site

Yes - it's just the lobbies that didn't update. Everything else worked fine.

Playing on the site the last couple of days, playing microstakes PLO. But on your tables there are a few things I think the site could improve on.

I cannot speak for everyone but whilst playing, if i have clicked a button; left mouse down and now brought it up, no matter where the mouse is if i have changed decision and take the mouse away from a button e.g. fold for example, it still decides to fold. This is very annoying, especially if your like me and 50/50 on a call or fold a lot of the time. If this can be suggested to be fixed that would be great. If you just adjusted it to just click 'fold' when the mouse is still within the region of the button?

then of course the ability to auto rebuy in cash games would be awesome.

Hope this is an ok place to suggest some improvements.

Hi Andrew!

My €90Sunday Entitled poker ticket will soon expire.
Please extend the ticket.

Alias: Martin_Lex

Thank you!

hey andrew I received a €20 double trouble ticket 2 weeks ago wich has expired
(had real life work happening both tuesdays) is it possible to activate the ticket so i can play the tourney this evening?
alias EAIJ

I'll start with this, because it's exactly the place for feedback & improvements.

We've looked into this a bit before and it's not something we can really change. For a start, it appears to vary mouse-by-mouse and indeed within settings for some mice. It's also something very much down to personal preference, and it varies between sites. I don't think we can change this without a setting, and that's a pretty obscure thing to have a setting for. I want to keep the client as simple as I can. Finally, I don't think we can actually change this with the wrapper program we use, I'm afraid.

This is off because it can be used to identify casual players. If the option is available and someone doesn't use it, it's because they're not familiar with the client or with poker. We want to keep casual players alive for as long as possible, so increasing the time it takes to identify them by a few hands is good. This is good for experienced players too - the cost of clicking a bit more is that there're weaker players in their games for longer.

Both done.

One more asking for a (small) sneak peak into "Rio Showdown MTT Series promotion added"

The page should be up tomorrow, I'll link to it then.

Hi Andrew

The last piece of my poker bonus is due to expire in 24hrs, can I get an extension please? This will be the 2nd time....and I promise, the last!

One of my screenames is: Donkfather

tyvm in advance

ETA...damn that was fast, TYVM!

Not entirely true.
I restarted my client thinking that maybe that would help showing updated mtt standings, but after that my MTT tables didn't pop up again.

Contacting support for the second time. It's a bit of a hastle really.

https://www.unibet.co.uk/promotions/...s/rio-showdown

kewl

Very nice promo!

+1 on the promo looking really good.

Only thing I don't like is the inclusion of Flip tourneys in the schedule but other than that it looks amazing.

Just a minor bug with the pot amount presentation in the tournaments (maybe not only tournaments) I noticed:

If the total pot in the middle of the table is "4000" it shows the icon of 4 1k chips BUT right next to it it shows the amount of just "4" instead of "4000".

I noticed it shows the amount 1000 corrently, 2000 too, but just a single digit of 3 instead of 3000, single digit of 4 instead of 4000 etc...

I've had this as well and I think it was only with 4000. I got a screenshot of it somewhere when I first posted about it.

I believe it is also the case with "3000" but not absolutely sure. I did not remember to take the screenshot of that.

Promo looks cool.
Will it be possible to exchange the 750€ UK tour package to tournament tickets e.g? Might be expensive to travel to the UK if you are not living nearby

Yeah looks nice. Possibility to change UK Tour Package would be positive, and I am not sure if I'd rather take 4th or 5th place prize over 3rd place prize but overall nice promotion. Might even give it a shot, though I am grinding over a much larger and time consuming MTT promotion here.

Hi Andrew couldnt make it yesterday so my super double and double trouble tickets will expire till next tuesday could you extend them pls
alias habinjo22 thx

Now this is a promo I can get behind

Very generous and original.