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06-26-2014 , 09:02 AM
Quote:
Originally Posted by UnibetAndrew
The leaderboards are broken at the moment but hopefully that will be fixed soon.
Football race leaderboards now work.

Also, I know I've said this a lot lately, but we set a new rake record yesterday. That's the third in four days.
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06-26-2014 , 09:05 AM
Hi! I have been playing on unibet for a few days and it has been a good experience. Then today the client has sat me out suddenly on about 5-10 occasions in cash games and I have had to close down and log out in the middle of hands. Also this has happened for two HU sitngos. 1 for 1€ and the other just now for 10€ It takes so long to reload and get back so I have almost blinded out. I play on mac. The client updated this morning and all the problems seem to have started than. I thought I better report having problems on macs since this last update!
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06-26-2014 , 09:07 AM
Quote:
Originally Posted by Syrgas
Hi! I have been playing on unibet for a few days and it has been a good experience. Then today the client has sat me out suddenly on about 5-10 occasions in cash games and I have had to close down and log out in the middle of hands. Also this has happened for two HU sitngos. 1 for 1€ and the other just now for 10€ It takes so long to reload and get back so I have almost blinded out. I play on mac. The client updated this morning and all the problems seem to have started than. I thought I better report having problems on macs since this last update!
I'm sorry to hear you're having trouble - could you post your alias please, so that we can look into it?

Is anyone else on mac having similar problems?
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06-26-2014 , 11:32 AM
Cash is unplayable atm, tables freezing all the time.
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06-26-2014 , 11:35 AM
Quote:
Originally Posted by needcash4food
Cash is unplayable atm, tables freezing all the time.
Are you on the mac client too? What happens when the tables freeze?
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06-26-2014 , 11:41 AM
Quote:
Originally Posted by UnibetAndrew
Are you on the mac client too? What happens when the tables freeze?
Im on PC,it just stays frozen and after a while global sitout activates.
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06-26-2014 , 11:46 AM
+1 for table crashing, nearly unplayable
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06-26-2014 , 11:47 AM
Quote:
Originally Posted by needcash4food
Im on PC,it just stays frozen and after a while global sitout activates.
Quote:
Originally Posted by waxies_dargle
+1 for table crashing, nearly unplayable
Bugger. And thanks. Could you post your alias or PM me your login name please waxies_dargle? I already have yours, needcash4food.
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06-26-2014 , 11:55 AM
Might the problem be CPU lag? If you load the task manager, what percentage of CPU usage are you getting for Unibet Poker?
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06-26-2014 , 12:41 PM
depending on the resolution i use and number of tables i play the cpu can get nearly maxed out but always before i would get lag on the tables that i would take as a warning and never random tables stopping. I was playing a comfy number of tables that my cpu can normally handle fine and i got tables crashing still after restarting a few times.

Guess still cant rule out cpu problems but i thought it was noteworthy with another same report and the client never reacting like this before even with high cpu usuage
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06-26-2014 , 12:43 PM
It looks like the lag is due to the client release from today. The developers are looking for a solution... It's pretty frustrating as a very similar thing happened last month too just as we started to do well.
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06-26-2014 , 01:04 PM
Hey, Andrew.

So, I hear you know a guy who knows a guy who can exchange € UO Express tickets? I've got 10. Could you exchange them?

And maybe you know..
Now whenever I open 2+2 on my home PC, I get redirected straight to Maria. It's become really annoying... Is that a cookie I can delete or everyone's experiencing that?
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06-26-2014 , 01:16 PM
For anyone who is having freezing problems: could you see if it still happens if you turn table priority off please?
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06-26-2014 , 01:19 PM
Quote:
Originally Posted by LTU Westham
So, I hear you know a guy who knows a guy who can exchange € UO Express tickets? I've got 10. Could you exchange them?
I can, but there's a bug at the moment that means it doesn't work. Could you PM me please? I'll sort it out when the back office works again.

Quote:
Originally Posted by LTU Westham
Now whenever I open 2+2 on my home PC, I get redirected straight to Maria. It's become really annoying... Is that a cookie I can delete or everyone's experiencing that?
Not heard of that one before so I can't suggest a cookie - you could just clear them all?
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06-26-2014 , 01:19 PM
Quote:
Originally Posted by UnibetAndrew
For anyone who is having freezing problems: could you see if it still happens if you turn table priority off please?
You no longer are forced to upgrade from 1.5.0 to 1.6.0. Anyone who has the freezing problems: could you try installing 1.5.0 instead please and see if you still have problems please?

http://mcdnf.relaxg.com/sw/clients/w...oker_1.5.0.exe PC
http://mcdnf.relaxg.com/sw/clients/m...oker_1.5.0.dmg mac
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06-26-2014 , 01:35 PM
Quote:
Originally Posted by UnibetAndrew
I can, but there's a bug at the moment that means it doesn't work. Could you PM me please? I'll sort it out when the back office works again.
Thanks.

Quote:
Not heard of that one before so I can't suggest a cookie - you could just clear them all?
Nevermind, it seems that it has stopped.

What's table prioritization? Are there any other significant features in 1.6?
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06-26-2014 , 01:36 PM
Table prioritisation is where tables popup when it's your turn to act. I'm holding off on posting the release notes until everything actually works, we might have to roll back to the older version.
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06-26-2014 , 01:49 PM
Ok, so this has been a pretty bad poker day for me unfortunately. I was doing well up till all the frezzing and stuff. But I guess I ran low on patience and also took some of the hits to my BR because of the technical stuff.

Andrew, for your benefit though I now know what the problem is. If I am all in, in any cash game or sitngo and win the all in, the table freezes. To get back in the game, I have to restart the program. This takes a while and a when I am back if I am not blinded out yet, and win another all in...I have to log in and out. Also, I am always sat out a few hands after I log back and just watching my stack shrink.

So I don't know if this is a mac problem. Also there have been more freezing and sitting out in the middle of hands that seem to be part of some other problem. Suddenly the global sitout hits and can't be turned off.

Hope this helps. The last nick I used was Jorjeeee. But I have used another as well.
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06-26-2014 , 02:07 PM
I also wrote the support asking if there could be any compensation and it seems they will look into it and come back to me via email. I will probably wait for a while until I get back on unibet since all these problems really effect my way of playing, even when it's working.

I think the site will be splendid once all these problems have been solved. I really do.
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06-26-2014 , 02:10 PM
Had the same problem as Syrgas, table freez and i have to close the table or the client or it will put me sit out on all tables.
My second problem, i won 10EU mtt, and i can`t use it to 1EU multy buy in tournament. 2 days ago there was no problem.
3rd please move the button for adding cash to table back to the left, it`s confusing 1st of all and second, i always miss click on home.
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06-26-2014 , 02:14 PM
Quote:
Originally Posted by UnibetAndrew


I'm not sure if we'll do a SNG lobby - when we only have 2 and 5 max I don't think it conveys a lot of information. But we're going to redesign the general MTT listing and the specific MTT lobbies in the near future so we can include more useful info.
The big detail missing is blind structure and when next level is, as this should impact push fold decisons, that's why i miss the lobby in sng.
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06-26-2014 , 02:59 PM
i have like 10 1euro tickets i dunno if its possible to exchange them vs cash, if not i can give them if someone is interested (if it's possible too).
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06-26-2014 , 03:06 PM
Played a cash session for about an hour and never experienced any lag or freezing at any point whilst playing 4 tables.
After downloading the new version it even seems that table seating happens quicker for me.

Tho I had to delete all my unibet stuff on my pc to be able to install the new version as it wasnt letting me install it otherwise for whatever reason, altho not the biggest deal...

Still a bug with the table pop up, eventho the tables pop up when action is required (which is great),
I frequently have to click to 'activate' the table before I can click on any button...
so basicly Im still clicking twice but it looks pretty random to me as half of the time it works and half of the time I have to click twice... bit weird...

Another thing I forgot before is when we start a cashtable we get that auto top-up pop up right away but that doesnt happen on my ipad.

And also, how come u cant play a tournament on an ipad?

Thx again for fast replies and so on
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06-26-2014 , 03:39 PM
Quote:
Originally Posted by UnibetAndrew
For anyone who is having freezing problems: could you see if it still happens if you turn table priority off please?
Turned off and it still happens.Also froze twice in a tournament when moving to a new table.
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06-26-2014 , 04:43 PM
Quote:
Originally Posted by P0kerM0nk
Still a bug with the table pop up, eventho the tables pop up when action is required (which is great),
I frequently have to click to 'activate' the table before I can click on any button...
so basicly Im still clicking twice but it looks pretty random to me as half of the time it works and half of the time I have to click twice... bit weird...
I have the same issue of having to click the table twice.

Adrian
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