Open Side Menu Go to the Top
Register
[Unibet] Official Thread [Unibet] Official Thread

02-16-2016 , 10:19 PM
Quote:
Originally Posted by Sect7G
Just a thought... why not run a jackpot type satellite to the Unibet Open.

UO Sat #1- 1eu buy in freeze out to a 50UO ticket
UO Sat #2- 4eu buy in freeze out to a 50UO ticket

If you cash in both (odds are 1 in 625) you get a UO package. Would probably be good for Saturday.

Another idea would be a UO satellite 10eu buy in to a 50eu tourney, where if you win a hand with a straight flush you get a 250eu ticket and a Royal Flush gets you a UO package.
I doubt they are going to do this, but would be nice...
[Unibet] Official Thread Quote
02-17-2016 , 03:11 AM
Tables keep freezing everytime I play, especially at final tables I see a lot of players sitting out.

Please convert:

€90 Sunday Entitled -> 9 x €10 Sunday Entitled

Alias: Turntacetic

Thnx!
[Unibet] Official Thread Quote
02-17-2016 , 05:26 AM
Hi Andrew

Please change 4SNg to 4NL ticket please

Thank you

Alias motoj
[Unibet] Official Thread Quote
02-17-2016 , 05:49 AM
Hi Andrew

Please convert my tickets:
50€ UO to 5*10€ UO
50€ UO to 2*25€ UO

Alias: Martin_Lex

Thank you!
[Unibet] Official Thread Quote
02-17-2016 , 06:05 AM
Hello Andrew/UnibetRep

I've placed sports bets worth of 11E on the 11th of February, that's a weekday, not a weekend and I've still didn't receive any freeroll ticket for the betting freeroll. Can you help me with this please? From what information I get in the lobby, there still are 2 freerolls for betting 10E during last 7 days and for betting 5E during the weekend.
Alias: CsPro.
Thank you.
[Unibet] Official Thread Quote
02-17-2016 , 06:29 AM
Quote:
Originally Posted by KrustyTheClown
I doubt they are going to do this, but would be nice...
I agree that it's unlikely and that's totally cool. But if we throw enough ideas out there some will stick. Overall the promo's have been excellent.
[Unibet] Official Thread Quote
02-17-2016 , 06:45 AM
Quote:
Originally Posted by Strahinjak
At the time of this post my 1$ Banzai ticket was about to expire, its expired now so is it possible for you to give me a new one?
done

Quote:
Originally Posted by darkzpf
Hi Andrew,

Can You extend my super double trouble ticket?

darkzpf
done

Quote:
Originally Posted by Sect7G
Just a thought... why not run a jackpot type satellite to the Unibet Open.

UO Sat #1- 1eu buy in freeze out to a 50UO ticket
UO Sat #2- 4eu buy in freeze out to a 50UO ticket

If you cash in both (odds are 1 in 625) you get a UO package. Would probably be good for Saturday.

Another idea would be a UO satellite 10eu buy in to a 50eu tourney, where if you win a hand with a straight flush you get a 250eu ticket and a Royal Flush gets you a UO package.
Thanks for the idea

Quote:
Originally Posted by jappie777
Hi Andrew,
Last sunday my 90eu ticket for the sunday entitled 4000 gtd expired,
Is there any chance you can do something about that?
Alias: jappie777
Thanks in advance!
Done

Quote:
Originally Posted by mosquito!
I see that you missed my post!
Sorry I didn't miss it, but this needed to be investigated first. From what we could see, we will credit you the lack of loss refund in both hands. That is an extra €30.24.
Our apologies for the inconvenience this has caused and thanks for your understanding.

regarding:
" but this time obviously my opponent had 10% or less EQ, and he shoved 70€ into 160€ pot, so I feel that I've been damaged for much more then 66€."
You cannot see the hole cards of your opponents and we cannot tell what your opponent had. So potentially equity from your POV is an assumption without the stone-cold nuts in this case and should be ignored. You might have saved money in the hand by the incident. In cash games we only can refund what is lost at the moment of the disconnection I am afraid.

Quote:
Originally Posted by ChickenNeck
UnibetRep please change also my tickets: 2E SNG 4x1E MTT 8x1E SNG 4E MTT 3,94E Banzai to NL10 cash tickets. Thank you.

Poker alias: IWillRise
Quote:
Originally Posted by JasnStatm
Hey Can u change my 2E Saturday stack ticket 5E Sunday Entitled Qualifier 4E Unibet open into 1E MTT tickets and prolong the 4E Daily 4 since i havent had time usin em yet.. and the welcome freerolls can you make em last longer.. inlaws have asked us to be there at their place everytime it goes...

Alias Sephiroth84

thank you
We don't change SE and UO tickets to regular, that would conflict with the purpose of these sats. We only change them to lower SE or UO tickets.

Quote:
Originally Posted by LTU Westham
Hey, UnibetRep and/or Andrew

A little request, please change my Banzai, SNG and MTT tickets to €10 NL ticket, and 2x€50 UO tickets to 10x €10UO. And if you can, could you delete my Slot freeroll tickets

a: hammerfalls
Thanks a lot for doing a great job.
Quote:
Originally Posted by jonny2192
Hi Andrew or Robin

Please change 2x25mtt to 25x2mtt

Thank you

Alias PromoCrusher
Quote:
Originally Posted by Yuccie
Hey Unibet rep,

I requested my €10PLO ticket to be turned into a €10NL (10NL) ticket but it was turned into a €10 4NL ticket
Could you please turn the €10 4NL ticket into the correct €10 10NL ticket? thanks!

Alias = Yuccie
Quote:
Originally Posted by CirtogC
Hey UnibetRep you missed this ty
Quote:
Originally Posted by lbranco9
Hello UnibetRep,
Could you please change my €25 NL25 Ticket into 25x€1 SNG?
Alias: WhiteWolf5

Thank you!
Quote:
Originally Posted by Turn
Tables keep freezing everytime I play, especially at final tables I see a lot of players sitting out.

Please convert:

€90 Sunday Entitled -> 9 x €10 Sunday Entitled

Alias: Turntacetic

Thnx!
Quote:
Originally Posted by BristolCity
Hi Andrew

Please change 4SNg to 4NL ticket please

Thank you

Alias motoj
Quote:
Originally Posted by Dodo88
Hi Andrew

Please convert my tickets:
50€ UO to 5*10€ UO
50€ UO to 2*25€ UO

Alias: Martin_Lex

Thank you!
All done

Last edited by UnibetRep; 02-17-2016 at 06:52 AM.
[Unibet] Official Thread Quote
02-17-2016 , 06:54 AM
UnibetRep please change also my tickets: 2E SNG 4x1E MTT 8x1E SNG 4E MTT 3,94E Banzai to NL10 cash tickets. Thank you.

Poker alias: IWillRise

I receive only one NL10E ticket. Had 21,94E in tickets...


Is there possible to get starting bonus 200 EUR? I did't receive it cause i login couple months ago to check new poker site but didn't play even a hand then. I send email to unibet support but they say "sorry you can't". I believe you can do that for me Andrew. I will rake xxxx per month. Thank you.

What about this?
[Unibet] Official Thread Quote
02-17-2016 , 07:00 AM
Quote:
Originally Posted by ChickenNeck
UnibetRep please change also my tickets: 2E SNG 4x1E MTT 8x1E SNG 4E MTT 3,94E Banzai to NL10 cash tickets. Thank you.

Poker alias: IWillRise

I receive only one NL10E ticket. Had 21,94E in tickets...


Is there possible to get starting bonus 200 EUR? I did't receive it cause i login couple months ago to check new poker site but didn't play even a hand then. I send email to unibet support but they say "sorry you can't". I believe you can do that for me Andrew. I will rake xxxx per month. Thank you.

What about this?
Done
[Unibet] Official Thread Quote
02-17-2016 , 07:13 AM
I made an account with you maybe 4 yrs ago but it got closed as i was inactive for so long can i make a new account?
[Unibet] Official Thread Quote
02-17-2016 , 07:16 AM
I think you missed my €10 plo ticket (now expired) for 5 x €2 mtt, alias kharis

Thanks
[Unibet] Official Thread Quote
02-17-2016 , 07:17 AM
Would just like to say thanks to Andrew/Robin/Jamie and the rest of the team for all the ticket exchanges/twitch/promos/support etc.

Its definitely helped me improve at poker and continue playing by being able to change my bigger tickets to smaller ones, sure I would have been bust by now if I had to play the bigger buy ins that I feel less comfortable at.

So thanks to all the unibet team and keep up the great work.
[Unibet] Official Thread Quote
02-17-2016 , 07:35 AM
Hi Unibet,
Could I please change 4 of the 10euro UK Poker Tour tickets over to 10 x 4euro ones please.
My 50euro Unibet open ticket, could i please get 3x 10euro and 5x 4euro ones please.
My 25euro SE could I please get 5 x 5euro ones please.
Username Neilcaterham,
Many thanks.
[Unibet] Official Thread Quote
02-17-2016 , 08:42 AM
Quote:
Originally Posted by welsh-witch1
I made an account with you maybe 4 yrs ago but it got closed as i was inactive for so long can i make a new account?
For these kind of matters it is best to contact support. They will be able to sort things out for you without any further issues.
https://www.unibet.com/help/contact

Quote:
Originally Posted by plipflops
I think you missed my €10 plo ticket (now expired) for 5 x €2 mtt, alias kharis

Thanks
Done

Quote:
Originally Posted by jonny2192
Would just like to say thanks to Andrew/Robin/Jamie and the rest of the team for all the ticket exchanges/twitch/promos/support etc.

Its definitely helped me improve at poker and continue playing by being able to change my bigger tickets to smaller ones, sure I would have been bust by now if I had to play the bigger buy ins that I feel less comfortable at.

So thanks to all the unibet team and keep up the great work.
Thanks, i will mention it to the team!

Quote:
Originally Posted by Neilcaterham
Hi Unibet,
Could I please change 4 of the 10euro UK Poker Tour tickets over to 10 x 4euro ones please.
My 50euro Unibet open ticket, could i please get 3x 10euro and 5x 4euro ones please.
My 25euro SE could I please get 5 x 5euro ones please.
Username Neilcaterham,
Many thanks.
Done
[Unibet] Official Thread Quote
02-17-2016 , 08:49 AM
Quote:
Originally Posted by Ariebombarie

Then i have another bug, which i'm not sure if i mentioned it already, this is regarding cashgames.
Sometimes when i join a table (it looks like it happens more often with more tables open) it open the table, but is not able to join it....the loading screen will most of the time "hang" at about 75% (guessing the bar%) it will just "hang" and stay like this forever (i think) most of the time when i close the "hanging" table and open a new one, it will just also "hang".
sometimes it opens okay, then my problem is over.

when it keep "hanging" i tend to leave the "hanging" table open and open a new one, sometimes it will join the new table, sometimes it will "hang" the new table
When i try to open more (when i have 2 hanging tables) it will crash the client (i think 100% of the time)

maybe this info is useful for the developguys, and maybe i will make a short streaming-clip of it, because i actually think it's very related to the crashing stuff (not for the freezing bug i guess)
I have reported this bug here almost year ago and I think they are not able to fix it.(built in adobe air bonus thingy!) Lately it didn't happen as much as it used to, so I guess that's some good development.

Usually this loading table jam leads to client not responding and crash sooner or later in my case as well. Especially if you try to open new table again if this "hanging" just happened.

By the way I didn't have this table freezing bug at all before latest patch. After 1.23.1 it's happening in almost every session.

Last edited by Potmolestor; 02-17-2016 at 08:59 AM. Reason: typos
[Unibet] Official Thread Quote
02-17-2016 , 09:12 AM
Quote:
Originally Posted by UnibetRep


Sorry I didn't miss it, but this needed to be investigated first. From what we could see, we will credit you the lack of loss refund in both hands. That is an extra €30.24.
Our apologies for the inconvenience this has caused and thanks for your understanding.

regarding:
" but this time obviously my opponent had 10% or less EQ, and he shoved 70€ into 160€ pot, so I feel that I've been damaged for much more then 66€."
You cannot see the hole cards of your opponents and we cannot tell what your opponent had. So potentially equity from your POV is an assumption without the stone-cold nuts in this case and should be ignored. You might have saved money in the hand by the incident. In cash games we only can refund what is lost at the moment of the disconnection I am afraid.
OK. Fair enough

Thank you.
[Unibet] Official Thread Quote
02-17-2016 , 09:47 AM
Hi UnibetRep ,

Please exchange 10e SNG to 10e MTT

alias : DonSoricescu

Thanks !
[Unibet] Official Thread Quote
02-17-2016 , 09:53 AM
no tickets from all streams yet
will they be credited soon or..?
[Unibet] Official Thread Quote
02-17-2016 , 10:05 AM
Hi Andrew,
Could you please convert my NL25 cash ticket into a bonus?
username: hairypudding

Thanks in advance!
[Unibet] Official Thread Quote
02-17-2016 , 11:06 AM
Hi Andrew

Can you please change my 50nl ticket into 5 X 10nl tickets..Thanks

username GotNoMonies
[Unibet] Official Thread Quote
02-17-2016 , 11:30 AM
Quote:
Originally Posted by Mitica2015
Hi UnibetRep ,

Please exchange 10e SNG to 10e MTT

alias : DonSoricescu

Thanks !
Quote:
Originally Posted by lin4a
no tickets from all streams yet
will they be credited soon or..?
I can tell that due to staff being away we have a backlog and they are slowly going to be credited by the end of the week, sorry for that. So hang on!

Quote:
Originally Posted by superfastpudding
Hi Andrew,
Could you please convert my NL25 cash ticket into a bonus?
username: hairypudding

Thanks in advance!
Quote:
Originally Posted by 22 Acacia Ave
Hi Andrew

Can you please change my 50nl ticket into 5 X 10nl tickets..Thanks

username GotNoMonies
tickets/bonus done
[Unibet] Official Thread Quote
02-17-2016 , 12:19 PM
Hi UnibetRep ,

Can you please exchange all my tickets in a cash bonus.

alias : THE_GRINDER

Thank you!
[Unibet] Official Thread Quote
02-17-2016 , 12:44 PM
I was playing the 5euro SE qualifier just now, got to HU for ticket and was dominating the other player and after 1 hand where he doubled up, the chips were 4k me 5k him.

My table then froze and cards are not being dealt. Last hand is still showing. Lobby has updated and shows I have been blinded out into 2nd place.
Could you please look into this, thanks.
Not very happy obviously.

Edit. Was playing another site and had no problem at the same time

Last edited by Neilcaterham; 02-17-2016 at 12:49 PM.
[Unibet] Official Thread Quote
02-17-2016 , 01:18 PM
Quote:
Originally Posted by Neilcaterham
I was playing the 5euro SE qualifier just now, got to HU for ticket and was dominating the other player and after 1 hand where he doubled up, the chips were 4k me 5k him.

My table then froze and cards are not being dealt. Last hand is still showing. Lobby has updated and shows I have been blinded out into 2nd place.
Could you please look into this, thanks.
Not very happy obviously.

Edit. Was playing another site and had no problem at the same time
It happens occasionally, if you press the x and no message pops up then it has crashed.

If you catch it fast enough you can restart client and get back before even losing one bb.
[Unibet] Official Thread Quote
02-17-2016 , 01:27 PM
Please convert:

2 x €50 UO -> 10 x €10 UO

Alias: Turntacetic

Thanks!
[Unibet] Official Thread Quote

      
m