Hi Andrew, could you please convert a 25 euro UO ticket to:
6 x 4 euro UO tickets
1 x 1 euro UO ticket.

Thanks

username: markesmith

Hi Andrew,

Could you please exchange 2x 10€ UO into;
4x 1€ UO
6x 2€ UO
1x 4€ UO

Alias: CarlCox

Thanks in advance!

Hello Andrew,
please change my Banzai €5 ticket into 1x€4 + 1x€1 SNG tickets ?

alias : finamala
tyvm

btw, client crashing after S&G game has become a regular thing for me now :/

Hi Andrew,
Could you please change my 2x €4 NL Tickets into 8x€1 SNG?
Alias: WhiteWolf5

Thank you!

Hi, Andrew,

Would you exchange my €250uo to 5 x €50uo?
a:CHE12WHU

I can't play the double trouble tomorrow.
Is it possible to extend this ticket?

Hi Andrew,

please exchange
3 x 1€ Banzai,
3 x 1€ MTT,
4 x 1€ SNG
into a 10€ - Bonus

thx

alias: blubb3

I had a weird issue logging in an hour ago on the desktop client. It said "This session has moved to another device, log in again to continue on this device", and returned me to the log in screen. Then immediately the same thing again.

I checked my kindle and it was logged out. I was able to log in and play on there without getting the messages. Once I'd doubled up in 1 euro Banzai (sick brag ITT), I tried again on the desktop and it was fine.

Here's a cool idea I got just now when 2 tabling:

When you have the tables tiled, it would be nice if the computer used the position it had tiled the tables to (or directly knowing where the table is if possible), to use stereo versions of the checking and chip-moving sounds (presumably you just need to add a right-channel and left-channel version of the sound to the current centre one).

So just now I raised from BTN on one table and heard the chip sound, then I heard the chip sound again and I thought one of the blinds had responded, but it was actually just action going on at the other table.

Aloha Andrew,
could you pls change my 5€ banzai Ticket into a 5€ bonus? (alias: BeMyDish)
Thx&regards,
Till

Also could you change my €5 Banzai NL5 Ticket into 5x€1 SNG?
Thank you!

I really like to see sng's in Antwerp because there won't be any cashgames. Maybe something like 50/100/250 will work for sure!

Patch notes for tomorrow's update:

• November Mission implemented
• 'Early Birds' promotion implemented
• 'Sit & Go Battle' promotion implemented
• 'Moving On Up' promotion implemented

• Added a button allowing to open accidentally closed active tables without restarting the client
• Added a button allowing to open the lobby without closing a table (Web, iPad, Android)
• Scheduled maintenance notification added
• Cash won notification added

• Added 'Insufficient finds' error message text
• NL25 blinds changed from 0.10/0.25 to 0.15/0.25
• Changed table cap message text

• Fixed an issue causing info bubble to show wrong actions for previous hand if player went all-in and lost all chips
• Fixed an issue causing login dialogue to start blinking after losing Internet connection (Android)
• Fixed an issue causing MTT registration status to be shown as 'closed' instead of 'open' for upcoming tournaments
• Fixed an issue causing bonus rounding to be incorrect in the client
• Fixed an issue causing Adobe Air to give an error when trying to access Hand History
• Fixed an issue causing disconnected status message to be shown when joining a cash game table (iPad and Android)
• Fixed an issue causing table railing not to work
• Fixed an issue causing dealer chat to be shown in the main lobby

Nov promos:

Nov Mission: https://www.unibet.co.uk/promotions/...vember-mission
Early Birds: https://www.unibet.co.uk/promotions/...ns/early-birds
Sit & Go Battle: https://www.unibet.co.uk/promotions/...ons/sng-battle
Moving On Up: https://www.unibet.co.uk/promotions/...s/moving-on-up

Sure, done.

Yeh, you can unlock both at once.

So far you've played 10,962 cash game hands and have raked 74.02

Thanks, we'll investigate.

Sure, done.

Yes, I think so. In the past we can get a good idea of what the daily rake will be by what it is when we leave the office, but lately it's been much higher than what we expect as people are playing more later in the day.

Sep was our best month since relaunch and Oct is going to beat it.

I think we're going to implement some form of table merging, but I think it's going to be several months away at best. We've been talking about it internally for a couple of months.

As you say, it's awkward at the moment when you leave a table as you can't join a different one to fill it. Table merging will solve that, but it might be that you need to kick people off a table - if there're 4 NL400 tables running but only 12 seats taken, it's probably best that we reduce it to 3 NL400 tables, kicking some people off that 4th table when we merge.

I don't have data on it, but it's obviously a lot more likely for a table to break in the next 5 minutes when it's 3 handed than if it's 6 handed. So we ought to extend the amount of time that tables are available at off-peak times.

The aforementioned Early Bird system is meant to help with that too, but I think merging will improve it further.

I think that something like that would work.

I think this would be hard to implement and only be of real value to people who play a ton of tables. I don't dislike those guys, but I'm not likely to prioritise development time for that kind of thing.

Maybe we should only activate table merging when the number of unique players seated at a stake has been falling for a while? I think it's bad to shuffle people around when the problem will solve itself shortly anyway.

I haven't thought about this kind of thing but I think I like it. Does it make table selection easier?

Thanks for the report, I'll add it to the earlier iPad crashing thread I started earlier today.

Sure, done.

It takes 165 flops. It's equivalent to 100% rakeback on that ticket. It uses rolling expiry - if you don't play it for seven days it expires, but if you see one flop then the expiry resets to seven days.

I think that we'd only have table merging when we're down to a handful of tables, say 4. If you're on all 4 of those tables, you'll still be on the remaining 3 tables after a merge, so you'll still be playing with the same people.

It's true that the dynamics would change somewhat, but the positives outweigh the negatives as far as I see.

I think I prefer being conservative about when tables merge. Perhaps the rule could be that if you're on 4 tables or fewer, merging where some players have to be kicked off is allowed. If you're on 8 tables or fewer, merging where no players are removed is allowed.

Sorry, no idea. You'd probably have to test it. It's going to take a long time to download and it's going to take a long time to load the first time, as it's loading table backgrounds and stuff.

I suspect it won't be a great user experience though.

The advantage is that games run throughout more of the day, which should be good for players and for us.

That's a downside of shorthanded really, as it makes it hard to balance Challenges, which means we have to have less variety. It also gives advantages to people who play outside peak hours, who are often pros. I don't want to give pros advantages over regular players if I can help it.

Yeh, rake cap is cut in half when games are 2-3 handed.

I don't think we can do that because it'd mean turning Challenges off on those tables, as well as exempting people from a lot of promos. Live doesn't have those problems.

We do that because we think it kills casual players faster.

It seems to me that playing fewer tables will fix your problems.

Our aim isn't directly to rake more, it's to keep casual players alive for longer. That will improve the site ecology which means the site and the good players make more in the long term.

Sure, done.

I think that adding extra time on later streets would be OK, but remember that people will abuse it in tournaments on the bubble too... I think that to improve the timebank would end up getting really complicated. That's not to say that complicated = won't be done, just that it's likely there're simpler things we can spend our time on that will also improve people's playing experience.

It depends over what period. Challenges pays out a lot more at the bottom end than most sites, the same/more at the top, and less in the middle. €12.5k raked over a quarter is about 40% rakeback equivalent, while €2k over a quarter is about 13%.

But these will vary quite a bit based on your playing style and how lucky/unlucky you are with completing Challenges. They take varied numbers of hands to clear.

https://www.unibet.co.uk/poker/challenges

Nope, there's no rakeback.

Sure, done.

Sure, done.

Sure, done.

Sure, done.

Which platform are you using when this happens?

Sure, done.

Sure, done.

Sure, what's your alias?

Sure, done.

Sure, done.

Hmm, what's your alias again?

This could be quite fun, but maybe a bit awkward if you have 8 tables open or whatever. I suspect it's more trouble than it's worth for now.

Sure, done.

Sure, done.

I'm not sure what the plans are there, I'll enquire.

I forgot a promo:

https://www.unibet.com/promotions/po...motions/twitch

Hi Andrew,
Please change all my MTT & SNG tickets into 8 EUR bonus.

SN: Iluvatar

Not sure if it's about table selection much as just being able to play on a table you open. I don't really understand what the point of leaving tables running with everyone sitting out would be. I'd just close any table with 1 active player or less the way tables autoclose when you're the only player left.

I'm not sure I would cap table-merging at an absolute number of tables. Say in the future you have 2000 seats taken at a given stake earlier in the day and then later it's 500, you still end up with a large number of short-handed tables. Maybe in the cases above 8 tables you should just directly merge tables with no duplicates (i.e. same person at both tables) together so nobody complains about having their player reads taken away from them.

Re: HU rake - if table-merging was implemented properly the case of two players being HU would be pretty rare - they would just be your "prop" players getting/keeping a particular stake going, so it wouldn't be a disaster to give them special benefits, but ok, whatever.

As for sitting out: From a tournament background, I don't really get why there is a concept of being at a cash-game table but not posting blinds. Ok in tournaments we get a five minute break every hour whereas cash games don't have breaks, so if someone wants to sit-out all tables for 5-10 mins then fine, but there shouldn't even be the option to be playing a couple of tables and occupying seats but not playing at a couple more. As for the guy earlier who sits out all tables rather than clicks to leave them individually - rolls eyes.

Id prefer just to get 30% flat rakeback. I see that some sites still provides that. But new ones might be invalid now. And besides om already a member without rakeback. And I dont really want SnG tickets because im better att cashgame. I hope you see my point. For me 30% rakeback is much better at the volume/stackes im playing.

Hi Andrew

Could you change my tourney tickets to cash bonus, please?

username: Hi_Im_Hezus

I forgot to mention with the patch notes: we need to do a server restart from 0400 to 0600 UTC tonight. Games will be paused during the restart, and new SNG will no longer be created an hour before the restart.

Done. We only have 5, 10, 15, 20, 25, 50, etc bonuses. I did a €10 bonus this time though.

Yeh, I think this works.

Perhaps table merging activates only when, say, 40% are 3-4 handed?

I think that when you're on 2k seats taken at a stake, there's no real need for merging because they'll fill up or you can leave and join another table relatively quickly. This is particularly true if perhaps we always allow 2x 3 table merging, provided it leaves the stake with at least one empty seat on a table somewhere.

This should let us merge & kick people when we really need to, merge & not kick when it's helpful, but always leave seats open for the next guy who wants to join.

We don't prefer flat 30% rakeback though. Our aims are to keep new players alive for longer, not to reward grinders. All the other sites do the latter already, so there're plenty of options if that's what you're after.

I'm not 100% sure what you'd like here. I can exchange tourney tickets to a bonus, which is a playthrough bonus. It'll queue behind your existing ones if you have any.

I can also exchange tourney tickets (except for UO) to cash game tickets. Those are tickets that function similarly to regular cash, except that they have a playthrough requirement before the ticket value is credited to your account.

Yeah I meant as a playthrough bonus

PC client, Windows 8.1
So, after SNG completes, I go to lobby and click something, trying to browse games or profile, and it just crashes.
(alias is finamala if you need it, also I can copy crash report if needed)

btw, very nice promos and updates for november

Also, talking about tables, do you have the auto-kick for people who sitout more than 3 rounds of blinds or ? If not, perhaps that would be a good option too

The Moving On Up Promo looks very nice for recreational players and will also be good for the liquidity for the higher stakes when some of them will move up. Good job.

Hi Andrew, Please exchange 250 ticket to 3 x 50 and 10 x 10 please. Many thanks pirahn

Hey Andrew,

Could you convert all my tournamnet tickets to cash play-through bonus please, thanks.

thebernak1

hi, i have a sports freeroll ticket in my account that expires in 1 day? when is the tournament for it as i cant find it in the lobby. thanks!