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09-24-2015 , 06:30 PM
hi Andrew,

won two 10e UO tickets.
could you swap both to a total of 10 x 2e UO tickets?

sorry for the spam

alias ricoleest
[Unibet] Official Thread Quote
09-25-2015 , 05:14 AM
Quote:
Originally Posted by UnibetAndrew
We plan our promotions a couple of months in advance, so nope. We only talked about it last month! There'll probably be something for Nov though.

Understandable but you could also add the sngs to the bootcamp promotion which is not a big effort with some tasks a la "play x sngs", "win x sngs", "bust pout x player" etc.
Or make an extra leaderboard with 5k or something like that
[Unibet] Official Thread Quote
09-25-2015 , 05:29 AM
We're having a server restarted on Monday 28th from 04:00 to 05:00 UTC, this is for the small server side patch we're adding that month for promos/missions/etc. There was no need for a client release this time.

Quote:
Originally Posted by TheShift
Hi Andrew I would like to see PLO sit and gos added. I would like to see hu and 5 max formats offered.
We've talked about this a bit and it's something we definitely plan to offer at some stage. It's hard to say when we'll do it though, because it'll probably reduce existing NLHE SNG & cash game PLO traffic.

I've said a few times in this thread that I'm interested in targeting PLO more than we currently do. We include it promos, often with better rewards than for NLHE, and the game has grown faster than NLHE has for us. But most sites don't do anything for it at all, and it seems like we should be able to capture a bigger share of that market.

Quote:
Originally Posted by AdJag
I also won a €10 ticket in the same raffle as you jonny2192 and nor message received nor ticket received. Please let us know when you got your ticket.
AdJag
Quote:
Originally Posted by SuperPtje
Thanks for the reply, i tought there was also a PL4 giveaway, my mistake.
I've recieved the NH10 thanks for that. Still waiting for the Banzai 5.
Quote:
Originally Posted by unibet_ajax
I also have the same problem as SuperPtje.
I won one raffle and that was the 5e banzai, but got no message from this winning. thanks for support, don't rush we have all the time

alias ricoleest
Sorry about these, I'll pass this on to the guy who was taking care of it.

Quote:
Originally Posted by a_r_K
so i took a shot at 50nl yesterday and lost 16 buyins 4 tabling for like 8 hours, didn't think that was possible lol down to 10nl for a bit...
I think everyone's had this. Perhaps a better way to take shots is to say "I'll move up at 55 buyins, and move down if I lose 5" or whatever.

Quote:
Originally Posted by jherward
Is there any sign of multitabling becoming possible on mobile devices,I'd love to play more on Unibet but find one tabling too boring.
I'd love to have this, but it's looking increasingly unlikely in the medium term. In the long term it should be viable, but it takes a lot of work. The problem as I understand it is that Adobe Air is a slow program, and we can't get tablet multitabling to work with it due to system constraints.

Quote:
Originally Posted by susiria
Are you planning to offer spin&gos or something similar?
Quote:
Originally Posted by Sect7G
Don't say it lol.
Two years ago - i.e. 6 months before we launched - I wrote specs for our version of Expresso, the original version of this format. The benefit of it is that it's fun.

The problem is that it's super high variance, and when people win they simply withdraw. That makes it bad for the ecology because weak players lose all the time, and when someone actually wins, the money leaves the system immediately.

There're also chronic problems with software aids for it - knowing population tendencies and/or specific player tendencies due to datamining is a huge flaw.

So if we do it, we need ways around these problems. We'd need to offer something better than our competitors, and that doesn't have the same flaws. It's perfect for mobile play, but the super high variance sucks. So in short, maybe, if we can solve these problems.

Quote:
Originally Posted by Sect7G
Just to clarify as the quarters coming to an end. What happens with active bonuses that are reached through the challenges and are still haven't been cleared come September 30th? Do they get extended into the next quarter with no penalties etc?
Active bonuses keep going. This is why a lot of the top end of Challenges pays out playthrough bonuses.

By paying out rewards in bonuses that people will be playing through the following quarter, we keep people after the quarter ends and we reward actual loyalty rather than skipping from site to site for promos/affiliate deals/etc.

Quote:
Originally Posted by AGENT66
Andrew can you change my 2*50€ UO ticket to 10*10€ UO tickets?
Sure, done.

Quote:
Originally Posted by Aston07
Hi Andrew,

I won a 2nd UO package through challenges when I passed the 1.25kk Points mark last week.
could you please exchange it for 100NL cash game tickets?

thanks a lot,

Aston07
Yes, probably, but it might take a while because the events team aren't in today.

Quote:
Originally Posted by unibet_ajax
won two 10e UO tickets.
could you swap both to a total of 10 x 2e UO tickets?
Sure, done.

Quote:
Originally Posted by Furo86
Understandable but you could also add the sngs to the bootcamp promotion which is not a big effort with some tasks a la "play x sngs", "win x sngs", "bust pout x player" etc.
Or make an extra leaderboard with 5k or something like that
You may think it's no effort, but that isn't the case. It requires development work, and that is planned at least two weeks in advance. We can't just throw away the plans and start over again, not without a super-emergency.
[Unibet] Official Thread Quote
09-25-2015 , 05:49 AM
Ok but you don`t find that it would be good to include SNGs in such kind of promotions? Other than the development effort I can`t see why this is a specific cash game promotion e.g.
I like your site but sometimes you restrict promotions to a kind of game when they could be used universal. Are Sng giving you too small of a profit overall to consider them in these kind of promotions?
[Unibet] Official Thread Quote
09-25-2015 , 05:53 AM
Quote:
Originally Posted by Furo86
Ok but you don`t find that it would be good to include SNGs in such kind of promotions? Other than the development effort I can`t see why this is a specific cash game promotion e.g.
I like your site but sometimes you restrict promotions to a kind of game when they could be used universal. Are Sng giving you too small of a profit overall to consider them in these kind of promotions?
SNG aren't included because it was easier to make the promo that way. Promos need to be simple and understandable too - people have to understand what is going on without having to read 20 pages of text.

This time next month, you're going to be happier.
[Unibet] Official Thread Quote
09-25-2015 , 06:02 AM
On an unrelated note, yesterday was our best day since relaunch. Our two best days were this month. Today should be good too because it's Swedish (private) payday.
[Unibet] Official Thread Quote
09-25-2015 , 06:33 AM
Quote:
Originally Posted by UnibetAndrew
On an unrelated note, yesterday was our best day since relaunch. Our two best days were this month. Today should be good too because it's Swedish (private) payday.
Congratulations.

I'd be willing to bet anyone a friendly wager that Poker on Unibet will more than double in a years time.
[Unibet] Official Thread Quote
09-25-2015 , 06:47 AM
Thanks. That's pretty much my aim, but to a large degree it depends on internal Unibet stuff. We're still a small percentage of the company, even if we are growing faster than the other products. The problem is that if we're ~5% of the company, it's hard for me to get marketing people etc. to spend time on us. We need that if we are to grow that fast, as our limiting factor right now is how many new players we can acquire.
[Unibet] Official Thread Quote
09-25-2015 , 06:53 AM
On January 1st you're going to acquire a lot more customers... albeit maybe not the type that Unibet wants.
[Unibet] Official Thread Quote
09-25-2015 , 07:02 AM
I imagine we'll get a few, but I don't think we'll be the number one destination for ex SN/SNE players. As you say, they aren't our target audience though, so we won't be pushing to acquire them.
[Unibet] Official Thread Quote
09-25-2015 , 07:38 AM
Hello

Would like to have my 1x4eur SNG ticket exchanged into 4x1eur SNG tickets.
alias: fergas

Regards
[Unibet] Official Thread Quote
09-25-2015 , 07:52 AM
Quote:
Originally Posted by UnibetAndrew
On an unrelated note, yesterday was our best day since relaunch. Our two best days were this month. Today should be good too because it's Swedish (private) payday.
Best day ever? How so?
Wasnt the 200. milestone hand not a bigger day or did I miss something yesterday?
[Unibet] Official Thread Quote
09-25-2015 , 08:46 AM
Cannes feedback: After being knocked out, i was taken to cashier for winnings by one of the dealers. Although she was nice and friendly she had no answers to anything i asked. She was more concerned about tips for dealers as was the cashier. I do not mind the dealer mentioning tips but it is out of place for the cashier as there may be many people around cashdesk. I would have thought it beneficial for pr purpose that a winner is accompanied by a member of Unibet staff.
New players to live events seem to struggle a little too much. It must be horrendously difficult with so many nationalities. Maybe a demo table at a live event manned by a unibet staff (hopefully regulations permitting as no monies involved) or an online demo table.
[Unibet] Official Thread Quote
09-25-2015 , 10:32 AM
Hello,
Is it possible to find a summary of monthly or yearly winnings/losses somewhere online?
Or are you guys able to email it perhaps? (username: Lspd_BE)
Thanks in advance,
[Unibet] Official Thread Quote
09-25-2015 , 12:44 PM
Hi Andrew. Can you please exchange my 5€ banzai ticket for a 5€ bonus?
One screenname is: MRSPEW4
[Unibet] Official Thread Quote
09-25-2015 , 01:07 PM
Hey, Andrew. Could you please tell me how much im up/down since 15th july 2015? Exclusively at the tables I mean, not including rb/promos. E-mailing is fine. SN: Raisecheckraise

Thanks
[Unibet] Official Thread Quote
09-25-2015 , 01:43 PM
Quote:
I would prefer €200 bonus. Thank you so much!
Quote:
Originally Posted by UnibetAndrew
Sure, done.
Now there are both bonuses, please remove the €500 bonus. Alias is clocloclock. Thank you.
[Unibet] Official Thread Quote
09-25-2015 , 02:03 PM
Quote:
Originally Posted by Sacrileged
Hey, Andrew. Could you please tell me how much im up/down since 15th july 2015? Exclusively at the tables I mean, not including rb/promos. E-mailing is fine. SN: Raisecheckraise

Thanks
also, the total number of hands since that date, thx
[Unibet] Official Thread Quote
09-25-2015 , 04:01 PM
Hi Andrew can you change 4X10 SNG tickets to bonus.Acc name: Grubadin

Thx up front Cheers
[Unibet] Official Thread Quote
09-25-2015 , 04:07 PM
Quote:
Originally Posted by pirahn
I came twentieth. There were 3 choices for the winnings. Cash, money into unibet account or bank transfer. The guy who finished before me and myself chose money into our unibet account.
Ahh so now I can finally put a face to the name, I did the English live reporting.
[Unibet] Official Thread Quote
09-25-2015 , 06:10 PM
Any info on that super double trouble promo Andrew ?
[Unibet] Official Thread Quote
09-26-2015 , 03:31 AM
Hey
Could you change my 2 x 25 sng tickets to 2 x 25 nlhe tickets?
Alias Deadite
Thanks
[Unibet] Official Thread Quote
09-26-2015 , 04:29 AM
hi Andrew,

I think I've found a little mistake in the bonus program.

when we unluck a reward by gaining the amount of points we get a message in the notification center with "you received x SNG/MTT/.. ticket.

Last week I've gained enough points for the first 8€ reward but I didn't receive a notification.
[Unibet] Official Thread Quote
09-26-2015 , 04:36 AM
hi Andrew can you change my GTD early4 ticket to 2x1e mtt and 1x2e mtt ticket,Alias: zajeb86,thanks
[Unibet] Official Thread Quote
09-26-2015 , 05:31 AM
Quote:
Originally Posted by greedisgood1
hi Andrew,

I think I've found a little mistake in the bonus program.

when we unluck a reward by gaining the amount of points we get a message in the notification center with "you received x SNG/MTT/.. ticket.

Last week I've gained enough points for the first 8€ reward but I didn't receive a notification.
This is true I never a notification when i get cashmoney as a reward from the points
[Unibet] Official Thread Quote

      
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