[Unibet] Official Thread
Congrats buddy, I haven't got a ticket yet, just trying to find answers before I start my campaign
Good luck for wednesday!
Good luck for wednesday!
I know its a bit much to ask but I registered for last weeks sportsbook freeroll but due to connection problems, on my end I must admit, I was unable to play. Would it be possible to have it re-credited for this weeks tournament? I would just place another sports bet but I don't get paid until tomorrow.
We expect there to be two package wins, but it's based on fixed odds so it's not like one of two have been awarded. Total cost of the promo is about €32k in expectation.
OK, ticket converting is getting a bit out of hand. From now on, I will exchange any tickets EXCEPT for Unibet Open ones. I don't mind changing 10x €1 UBO to 1x €10 UBO (etc), but I will stop changing 10x €1 UBO for 1x €10 SNG (etc). If I don't do this then all I'll be doing is converting tickets. In a few weeks we'll bring back "Road To Cannes" or a variant of it, and it'll get even worse then.
Could you please change my 50€ ticket into;
5x 4€ MTT tickets
30x 1€ MTT tickets
www.twitch.tv/hensiepensie
5x 4€ MTT tickets
30x 1€ MTT tickets
www.twitch.tv/hensiepensie
reading through the terms and conditions of that ticket it looks a pretty scummy thing to offer as a reward at the poker tables.
risk free is getting a free 10£ bet and if it wins you get the winnings and if it loses you get nothing.
this ticket means that i have to bet the £10 and keep the winnings (no different than if i bet without the ticket)and if it loses i get a bonus £10 back that has to be wagered 3 times at 1.4 minimum odds in order to get any part of that £10 back. there is no way that that is risk free!!!
risk free is getting a free 10£ bet and if it wins you get the winnings and if it loses you get nothing.
this ticket means that i have to bet the £10 and keep the winnings (no different than if i bet without the ticket)and if it loses i get a bonus £10 back that has to be wagered 3 times at 1.4 minimum odds in order to get any part of that £10 back. there is no way that that is risk free!!!
Sure, done.
Sure, done.
any consideration lately on introducing autotopup function? i consider myself semifun player, not a completely novice, but not a grinder too. i feel like its not fair to me. if i lost half of my stack last hand, why am i punished in next hand that i am not able to win opponent`s whole stack, but others with full stack can? basicaly it is bad beat ran twice.
i have read your previous statements in this thread that you want to protect fun players, but more experienced players can easily spot them not topup few hands in row. so what is the point at all?
i have read your previous statements in this thread that you want to protect fun players, but more experienced players can easily spot them not topup few hands in row. so what is the point at all?
I know right? Some of these plays seem to be made by a bot with a typo or two in it's code. Sad to say I've gotten stacked by these a few times too lol.
Btw one note: the dealer chat window isn't ideal. In omaha it's not always easy to see who outkickered you in the .5 seconds the hand is visible and you can't ever see the previous hand w/o expanding dealer chat.
Btw one note: the dealer chat window isn't ideal. In omaha it's not always easy to see who outkickered you in the .5 seconds the hand is visible and you can't ever see the previous hand w/o expanding dealer chat.
In future , i think a £10 free bet (even with the 3 times wagering condition at 1.4 placed on it ) would make people think that they had won a prize and gives people a chance to run it up . Chances are that one of the three bets would fail enough times to make it a profitable advertising promo for unibet rather than one potentially annoying their customers by making them feel exploited. This ticket certainly didn't make me feel as though i won anything.
On the flip side , last night i was the winner of the 50euro of tickets for watching the unibet stream .That is an inspired piece of advertising putting the unibet brand in front of twitch's poker viewers.Is there anyway that people can tell whether the prizes for that day have been awarded?
We don't say when the prize has been won as it'd kind of defeat the purpose - I want people to stream when they can, and to watch when they can. Maybe I shouldn't have restricted it to evenings though.
Andrew, I have got a question about the UO satellites.
Let's say I play a €10 sat, the prizes for the first 5 are €50 tickets and 6,7 and 8 place reward each a €10 ticket. Wouldn't it make more sense to award the sixth place 3x€10 tickets (and nothing for place 7 and 8)?
Let's say I play a €10 sat, the prizes for the first 5 are €50 tickets and 6,7 and 8 place reward each a €10 ticket. Wouldn't it make more sense to award the sixth place 3x€10 tickets (and nothing for place 7 and 8)?
Essentially, I'm not sure what's happening here. It's not widespread but I think that when something happens to people they post about it on 2 + 2 and mail support. We had no more complaints to support than we normally do about disconnections though.
It's definitely the biggest problem with the client, but there isn't a lot we can do about it I'm afraid. It should go faster if you raise the process priority in task manager, if you close other programs, and if you keep the lobby in the foreground instead of the background.
Wouldn't go that far, games are good and cash tables have been largely fine.
Every site has software issues, it's just how they're dealt with that's important.
As far as I can see, Andrew is here answering questions, helping out, and doing favours far more than any other of the sites.
Fwiw I've moved from Pokerstars as their new software is horrifically buggy with terrible lag. The grass is not always greener!
Every site has software issues, it's just how they're dealt with that's important.
As far as I can see, Andrew is here answering questions, helping out, and doing favours far more than any other of the sites.
Fwiw I've moved from Pokerstars as their new software is horrifically buggy with terrible lag. The grass is not always greener!
The problem right now is that I can't tell when it's CPU lag for someone or whether we have other problems. It's natural that sometimes there're problems for some people connecting to us, and it happens without there being a problem on our side. Often it's on the player's side or it's somewhere between us and them. Sometimes it'll mean one site works and another doesn't - our servers are in Malta, but perhaps the other site is in IOM. The traffic will take different routes.
If you get disconnections when the client doesn't respond and then suddenly does 50 things at once and catches up with all your clicks - that's CPU lag. If it goes unresponsive for a while and say that it's disconnected, that can be CPU lag too.
Hello Andrew, i have a question about double trouble. I think I have lost 17-18 euros in cash games and I know I'm not elligible for the tournament but for this time, it's possible to receive a ticket because I've already lost several times in the past 12-13 euros ... and this time I was not very far . Thank you and if it's possible, my alias is OCHOCINCO.
We lost money (or made basically nothing) the first month or so, but that was on purpose. We needed to migrate as many players as we could from MGS, which worked well - we had more actives in March '14 when we migrated than we did in March '13, let alone Feb '14.
My aim is to stay at around March '15 levels until Sep. Most of our growth last year came from Oct onwards and I aim to do the same thing this year. Last year we grew 65% since launch and in an ideal world I'd like to do that again this year.
Nobody internally is complaining with how we're doing, in fact people are pretty excited. Of course, amongst other things, my job is to make them more excited, so let's see how the next six months go.
could you check my account please. I'm trying to complete April mission part 2 which means I have to earn 3 slot spins then play a UO qualifier that's not a freeroll the following day.
I earned 3 spins yesterday and then just played in a UO qualifier and it's not completed and still showing 0/2??
I earned 3 spins yesterday and then just played in a UO qualifier and it's not completed and still showing 0/2??
Sure, done.
Tickets - it would be nice if there was a little icon next to the tickets in the profile and when you click it you get a pop up box which lists the tickets you have. It doesn't have to do anything clever like link into tournaments etc - but a dialogue box with tickets in a list would be useful that you could scroll down to see what tickets you have, because if you have a lot it's hard to see what you have got by scrolling along in the profile, as you lose track of where you was.
2) if I'm trying to win a seat so playing a lot of SATs, and end up with 2*250 tickets and end up winning a package once I've already qualified could the second package won be converted to a non uo ticket, just asking in case it happens which would be nice problem to have
Hi Andrew,
could you please convert my twenty €1 SNG/MTT tickets to two €10 SNG tickets please?
Login is "Kuschelmaus"
could you please convert my twenty €1 SNG/MTT tickets to two €10 SNG tickets please?
Login is "Kuschelmaus"
We just awarded the second package from slots. Looks like there'll be a few this month...
I assume you wanted to include the €4 too - in which case, sure, done.
I assume you wanted to include the €4 too - in which case, sure, done.
Btw if you get a second sat ticket: usually the payout is as many tickets to the next tier as the buyins warrant + new tickets for the tier you are in and the first ITM prize is cash, for the €50 sats it was €40.
Andrew, can you change my 10€ MTT to 10€ SNG? Thanx.
Alias: AceFramSpace
Alias: AceFramSpace
Is there any chance you guys might start allowing P2P transfers in the future for small sums of money? I get why big transfers can be a problem but under $100 sums can only add new players unless I'm missing something.
+1
I know my dad likes to play but no way he will put card details into a website, I think this is quite common. He would quite happily give me money to transfer to him though.
Is it possible to exchange cash tickets? If so I'd like to change €10NL to €10PLO. Username is the one I use here.
Hi Andrew
could you check my account please. I'm trying to complete April mission part 2 which means I have to earn 3 slot spins then play a UO qualifier that's not a freeroll the following day.
I earned 3 spins yesterday and then just played in a UO qualifier and it's not completed and still showing 0/2??
I can PM my alias if you don't still have it from our last communication
Thanks
could you check my account please. I'm trying to complete April mission part 2 which means I have to earn 3 slot spins then play a UO qualifier that's not a freeroll the following day.
I earned 3 spins yesterday and then just played in a UO qualifier and it's not completed and still showing 0/2??
I can PM my alias if you don't still have it from our last communication
Thanks
Alias is Dunnaldo for the Q above please
Andrew, could You change my 4€ ticket (300 gtd lunch) to 4€ sng?
darkzpf
darkzpf
Andrew, Played €10 sat for daily €50. The overlay was paid in tickets of 10 and 2. Very unfair and will not play that one again.
Re Balancing of tables, Software appears to be waiting for new players to join rather than balancing tables
Re Balancing of tables, Software appears to be waiting for new players to join rather than balancing tables
Hey Andrew,
didn't receive a double trouble entry (yet?) dunno which day that usually happens, because i am quite sure i'd be eligible due to my losses of last week (acc: uCALLuFALL)
Cheers,
Till
didn't receive a double trouble entry (yet?) dunno which day that usually happens, because i am quite sure i'd be eligible due to my losses of last week (acc: uCALLuFALL)
Cheers,
Till
Hi scratch my ticket conversion request please ty
Andrew, I have made some new screenshots:
Android:
When playing cash game I get notifications about blinds from a tournament running in parallel. Should it be like that?
Windows:
Options on the bottom left are greyed out for some reason.
Android:
When playing cash game I get notifications about blinds from a tournament running in parallel. Should it be like that?
Windows:
Options on the bottom left are greyed out for some reason.
Andrew can you convert my 4nl fast ticket into a 10 euro, unibet open ticket please my alias is yesbabby ty
Quote:
Originally Posted by r33not View Post
Omaha major challenge 0/2
"On the flop, have a straight that includes the ace in your hand"
I have completed this at least twice but it is showing still 0/2
Hand #140876140 and #141417322
Thanks, I'm not sure what's happening here, I've asked the guy who coded the Challenge. I'll let you know.
Hi Andrew
It works for the high straight but not the low. Just a bit gutted as it would have completed part 3 of the April mission for me.
Cheers r33not
Originally Posted by r33not View Post
Omaha major challenge 0/2
"On the flop, have a straight that includes the ace in your hand"
I have completed this at least twice but it is showing still 0/2
Hand #140876140 and #141417322
Thanks, I'm not sure what's happening here, I've asked the guy who coded the Challenge. I'll let you know.
Hi Andrew
It works for the high straight but not the low. Just a bit gutted as it would have completed part 3 of the April mission for me.
Cheers r33not
It looks like the mission isn't counting the centroll as a UO satellite. It may be that it requires it to be a €1 entry or more. The text doesn't say that though, so there's a mistake somewhere on our part. I manually credited you with that mission step.
Sure, done. Where'd the "lunch" ticket come from?
And yeh, I agree on table balancing. I think it isn't splitting tables in some circumstances that it should. We're investigating.
I'm not sure what's happening here. Does it happen often? Do you know under roughly what circumstances it happens?
Yeh, we had the right version before, but this quarter it looks like someone copy/pasted something wrong in. It gives you points based on it requiring an ace high straight, so you didn't lose out per se. But for pointing out our mistake, I credited you with the 9,895 points you'd have earnt for completing the Challenge.
The centroll unlocked the mission for me, I did a full buy in of 10 x 1c
hi,
i was playing a 1e MTT and i"m disconnect. Unibet says "technical error 3".
someone have the same problem ?
it's ok for me now
i was playing a 1e MTT and i"m disconnect. Unibet says "technical error 3".
someone have the same problem ?
it's ok for me now
Firstly, there shoud be three options instead of two, they should be selectable, though in this case they were inactive. Secondly, this happened (if I remember correctly) when I played multi table cash games and was either sat out from all of the tables automatically and then rejoined immediately or I selected to leave on BB at one of the tables. I am also pretty sure that this bug happened only at that table you saw in a screenshot
Hi Andrew!
Please change my 50 UO ticket to NL50 ticket.
Nickname: Ifoldsecondnuts.
Thank you!
Please change my 50 UO ticket to NL50 ticket.
Nickname: Ifoldsecondnuts.
Thank you!
the UO tickets are not exchanged into non-UO tickets
Andrew, you should make a sticker post or some sort of FAQ about the general questions
Andrew, you should make a sticker post or some sort of FAQ about the general questions
Hi Andrew, I misused the word overlay. Prize pool exceeded the guarantee of €50 ticket. The remainder was paid in €10 and €2 tickets. I can just about understand doing that to the ubo although it does not need it as it seems successful on its own merit. I may be wrong but the €50 qualifier does not have a €2 qualifier.
Please exchange all €1 tickets to 4 and 2 ubo tickets please.
Thanks for sorting disconnection issue. I did not reply to your earlier post on the matter as i was angry with customer care and wanted to wait to calm down before making a comment. Surprisingly still not calm. As i mostly only play ubo at your site i will refrain from making those comments.
Please exchange all €1 tickets to 4 and 2 ubo tickets please.
Thanks for sorting disconnection issue. I did not reply to your earlier post on the matter as i was angry with customer care and wanted to wait to calm down before making a comment. Surprisingly still not calm. As i mostly only play ubo at your site i will refrain from making those comments.
Hi Andrew,
Possible improvements ? ...
Automatic max. rebuy,
other share buttons preflop,
to copy paste a hand in history.
Could you convert my 1 €10 sunday into a €10 NLHE cash games ?
One screen name : alabama85
Thanks !
Possible improvements ? ...
Automatic max. rebuy,
other share buttons preflop,
to copy paste a hand in history.
Could you convert my 1 €10 sunday into a €10 NLHE cash games ?
One screen name : alabama85
Thanks !
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