[Unibet] Official Thread
Originally Posted by GeleHaas View Post
100 GTD Spped Hold'Em 9 Seat (tt344054) is frozen for 5 minutes now. I could join a cashtable. The Blinds counter keeps on counting and blinds increase..... and while typing it starts again, missing 1 or 2 blind levels and this is a SPEED tourney. Not happy about it.
Sorry about not replying but I broke my elbow a week ago and had other things on my mind. My alias is Cowabunga.
100 GTD Spped Hold'Em 9 Seat (tt344054) is frozen for 5 minutes now. I could join a cashtable. The Blinds counter keeps on counting and blinds increase..... and while typing it starts again, missing 1 or 2 blind levels and this is a SPEED tourney. Not happy about it.
Sorry about not replying but I broke my elbow a week ago and had other things on my mind. My alias is Cowabunga.
Hey Andrew,
I'm mostly playing on my new iPad now, I like the client and the one-thumb-control! Can't use my MTT tickets though. Could you change them to 4€ sng?
retoki11
I'm mostly playing on my new iPad now, I like the client and the one-thumb-control! Can't use my MTT tickets though. Could you change them to 4€ sng?
retoki11
should i be looking for different login details to log into the casino or should i get in usin poker details.
Hi andrew, I will try to clarify earlier comment. The 1 euro sng is like a voucher/coupon from tesco with no redeemable value. My 250 euro ticket is something i have earned and is real money.They both seem to be treated equally.
I won my cannes package through sats. I have to wait till this promo is over before starting to have a go for london. Takes me out of the player pool for uo. A point on live event package, could you please have a look at the expenses for future packages. Last thing you want is to come home with a huge credit card bill.This is also a reason why people go all in when in the money on final table instead of the first prize. Also check out date is same as final playing day. Assumption i wont make it that far has good foundation (lol) but in the unlikely event i make it that far they will cover "reasonable" costs but it will still be a huge inconvenience, especially if you get knocked out on the bubble.
The qualification for daily 25 and saturday 100 tourny should have an inbetween step. ie
1 euro to 4 then 4 to 25. similarly for the saturday 4 to 20 and then 20 to 100. I suspect you will get more players entering.
A monthly 25k would also be good idea. starting at 1 euro for qualification would also eliminate a lot of these exchange issues. also using sng for tourny qualification purposes maybe an idea.
I won my cannes package through sats. I have to wait till this promo is over before starting to have a go for london. Takes me out of the player pool for uo. A point on live event package, could you please have a look at the expenses for future packages. Last thing you want is to come home with a huge credit card bill.This is also a reason why people go all in when in the money on final table instead of the first prize. Also check out date is same as final playing day. Assumption i wont make it that far has good foundation (lol) but in the unlikely event i make it that far they will cover "reasonable" costs but it will still be a huge inconvenience, especially if you get knocked out on the bubble.
The qualification for daily 25 and saturday 100 tourny should have an inbetween step. ie
1 euro to 4 then 4 to 25. similarly for the saturday 4 to 20 and then 20 to 100. I suspect you will get more players entering.
A monthly 25k would also be good idea. starting at 1 euro for qualification would also eliminate a lot of these exchange issues. also using sng for tourny qualification purposes maybe an idea.
Thought I'd just warn anyone again who hasn't read up that far - I don't plan to convert any UBO tickets that were credited before today, except to exchange them for different denomination UBO tickets. I'll continue with regular tickets as usual.
Sure, done.
Yes, you could well be right. It's something for us to consider anyway. The received wisdom is that players aren't very sensitive to fees in MTTs - even less so than they are in SNG and cash games. It'd be an interesting thing to test though, so maybe we'll give it a go when I've thought about it for a while.
This is basically down to the "Technical Problem" error we had on Thu/Fri/Sat/Sun. It cost us a LOT of money, not to mention goodwill. Lots of people didn't play because of it, particularly when it ran for several days.
You should avoid high-fiving people on skateboards. It's a dangerous business.
I suspect that you had a 1.6 problem - if you are still using it, I recommend getting 1.5. It fixes the freezing problems from the earlier version.
PC: http://mcdnf.relaxg.com/sw/clients/w...oker_1.5.0.exe
Mac: http://mcdnf.relaxg.com/sw/clients/m...oker_1.5.0.dmg
I credited you with a €10 MTT ticket meanwhile.
I suspect that you had a 1.6 problem - if you are still using it, I recommend getting 1.5. It fixes the freezing problems from the earlier version.
PC: http://mcdnf.relaxg.com/sw/clients/w...oker_1.5.0.exe
Mac: http://mcdnf.relaxg.com/sw/clients/m...oker_1.5.0.dmg
I credited you with a €10 MTT ticket meanwhile.
Meanwhile, I cancelled your MTT tickets and credited you with a €4 SNG one.
I agree with the UBO €250 ticket problem. If you have one and it looks like it might expire before you can use it, let me know and I'll extend it.
I won my cannes package through sats. I have to wait till this promo is over before starting to have a go for london. Takes me out of the player pool for uo. A point on live event package, could you please have a look at the expenses for future packages. Last thing you want is to come home with a huge credit card bill.This is also a reason why people go all in when in the money on final table instead of the first prize. Also check out date is same as final playing day. Assumption i wont make it that far has good foundation (lol) but in the unlikely event i make it that far they will cover "reasonable" costs but it will still be a huge inconvenience, especially if you get knocked out on the bubble.
This is a liquidity issue for me. Let's see how we do with reinvigorating the SNG player pool this month with the mission, then I'll look at SNG satellites. I agree with them in principle though.
The 1.6 bug... where can I see my current client version? I was also suffering from this bug, when the table froze usually after an allin and could be solved only by closing and reopening from the lobby, although with sng there is a problem as I can't see how to access the lobby.
I don't get why you suggest getting 1.5 version rather than creating 1.7 version without this bug? It's rather nasty bug that caused me losing some sng and also some unwanted sitouts in several hands/tournaments and then I better don't register for others until this is resolved...
I have also some problems with support promising me reply via e-mail and no e-mail coming... I was repeatedly trying to solve an issue of wrong bonus t&c from risk-free bet freeroll, where I received 5x wagering live bet restricted bonus instead of 3x wagering with no live bet restriction.
I don't get why you suggest getting 1.5 version rather than creating 1.7 version without this bug? It's rather nasty bug that caused me losing some sng and also some unwanted sitouts in several hands/tournaments and then I better don't register for others until this is resolved...
I have also some problems with support promising me reply via e-mail and no e-mail coming... I was repeatedly trying to solve an issue of wrong bonus t&c from risk-free bet freeroll, where I received 5x wagering live bet restricted bonus instead of 3x wagering with no live bet restriction.
A point on live event package, could you please have a look at the expenses for future packages. Last thing you want is to come home with a huge credit card bill.This is also a reason why people go all in when in the money on final table instead of the first prize. Also check out date is same as final playing day. Assumption i wont make it that far has good foundation (lol) but in the unlikely event i make it that far they will cover "reasonable" costs but it will still be a huge inconvenience, especially if you get knocked out on the bubble.
The 1.6 bug... where can I see my current client version? I was also suffering from this bug, when the table froze usually after an allin and could be solved only by closing and reopening from the lobby, although with sng there is a problem as I can't see how to access the lobby
don't get why you suggest getting 1.5 version rather than creating 1.7 version without this bug? It's rather nasty bug that caused me losing some sng and also some unwanted sitouts in several hands/tournaments and then I better don't register for others until this is resolved...
They are working to get around the problem this month. The end of July update should fix these problems.
You can probably tell from my tone in a couple of these posts that I am not currently in love with a couple of different technical teams. It sucks that things keep breaking and obviously I'd be much happier if they did not.
I have also some problems with support promising me reply via e-mail and no e-mail coming... I was repeatedly trying to solve an issue of wrong bonus t&c from risk-free bet freeroll, where I received 5x wagering live bet restricted bonus instead of 3x wagering with no live bet restriction.
Wow, that is super-generous of you, wasn't expecting that. Thank you Andrew !
Spoiler:
You need a raise !
Thanks, I have sent you a PM with details, there is also another issue regarding merge with bet24 that happened 2 years ago.
Just wanted to say, after playing Unibet for 3 weeks, and trying again PS and FT, they look so pale in comparison...
not only in graphics which are now very ugly to look at, but also the player base, which is IMO more than 50% composed of regs, nits and other HUD guys.
And also the player rewards system, which now seems extremely GRINDY, especially for sites with such a big player base.
I'm so glad there is finally a poker client with such a fresh approach to the game of poker. I also now appreciate even more the random table joining - it really helps to even out the playfield
couple of questions:
1) Football slot promo is neat, but what are your plans after the world cup ? I hope something similar, because I must say that such a thing actually keeps me at the tables because I want to unlock the spin
2) welcome bonus is very nice, but what after it expires ? Will there be any kind of bonus to unlock after it or that's that ? I really hope there will be something similar to it, some kind of direct rakeback ?
Nice to see bars filling up after a session...
3) Maybe it would be nice to be able to scroll trough completed challenges... up and down. Probably not a hard thing to implement ?
thats all for now,
keep up the good work and I wish you all the best
not only in graphics which are now very ugly to look at, but also the player base, which is IMO more than 50% composed of regs, nits and other HUD guys.
And also the player rewards system, which now seems extremely GRINDY, especially for sites with such a big player base.
I'm so glad there is finally a poker client with such a fresh approach to the game of poker. I also now appreciate even more the random table joining - it really helps to even out the playfield
couple of questions:
1) Football slot promo is neat, but what are your plans after the world cup ? I hope something similar, because I must say that such a thing actually keeps me at the tables because I want to unlock the spin
2) welcome bonus is very nice, but what after it expires ? Will there be any kind of bonus to unlock after it or that's that ? I really hope there will be something similar to it, some kind of direct rakeback ?
Nice to see bars filling up after a session...
3) Maybe it would be nice to be able to scroll trough completed challenges... up and down. Probably not a hard thing to implement ?
thats all for now,
keep up the good work and I wish you all the best
+1
Andrew, €10 MTT -> €10 sng?
And if it comes to you gettin' a raise, give me the email of your boss so I can say you well deserve it. What a job you're doin' here. Keep u the good work.
And if it comes to you gettin' a raise, give me the email of your boss so I can say you well deserve it. What a job you're doin' here. Keep u the good work.
There seems to be a horrible bug on the Mac software. Tables are often freezing (a lot of times when I lose a pot and try and top up afterwards) and causing global sitout on the rest of the tables.
Only solution to get that table working again is to quit the software and log back on, but obviously that's super annoying.
Can we find a solution to this? Making my playing experience really annoying at the moment...
Only solution to get that table working again is to quit the software and log back on, but obviously that's super annoying.
Can we find a solution to this? Making my playing experience really annoying at the moment...
Andrew, small glitch. when tournament table opened i could only see one hole card on the first hand only. This is the second time this has happened since joining.
So I see that 50e UO sattelites are now 6max.. I guess it's ok but I have just played one, and when 7 people were left, and 1 person on my table busted out( so 6 players remaining - bubble), the other table was playing 4-handed and I was playing heads up for like about 10 hands before the tables merged! I don't think there is even a feature like hand-for-hand play? I mean c'mon I was short stack so I was in huge disadvantage because of HU play on my table.. Why tables are not merging immediately??
Hi Andrew, my plan was to play a lot of volume on unibet over the coming months however my first major challenge for Holdem is 'see a flop that contains two or more 7's' and to complete this challenge you need to do this 50 times!!!
I understand you lowered the number of times you need to hit certain hands for a lot of challenges but this one seems to be so unbalanced compared to every other major. It takes an age to even hit one of these flops and its definitely putting me off putting in the hours.
Paying chunks of rake for a challenge that could take a month or longer to even complete for points that are peanuts in comparison.
One of my alias is 'Jogar'
thanks
I understand you lowered the number of times you need to hit certain hands for a lot of challenges but this one seems to be so unbalanced compared to every other major. It takes an age to even hit one of these flops and its definitely putting me off putting in the hours.
Paying chunks of rake for a challenge that could take a month or longer to even complete for points that are peanuts in comparison.
One of my alias is 'Jogar'
thanks
Andrew, how do i email you directly. I have some ideas on creating new customers
But in a lot of situations I think unibet is off with the duration of a challenge. Even the minors. No way getting dealt a pair and the next hand after a higher pair takes the same time as win 20x pre flop or 3b your button 5x.
Just wanted to say, after playing Unibet for 3 weeks, and trying again PS and FT, they look so pale in comparison...
not only in graphics which are now very ugly to look at, but also the player base, which is IMO more than 50% composed of regs, nits and other HUD guys.
And also the player rewards system, which now seems extremely GRINDY, especially for sites with such a big player base.
I'm so glad there is finally a poker client with such a fresh approach to the game of poker. I also now appreciate even more the random table joining - it really helps to even out the playfield
not only in graphics which are now very ugly to look at, but also the player base, which is IMO more than 50% composed of regs, nits and other HUD guys.
And also the player rewards system, which now seems extremely GRINDY, especially for sites with such a big player base.
I'm so glad there is finally a poker client with such a fresh approach to the game of poker. I also now appreciate even more the random table joining - it really helps to even out the playfield
So we'll be bringing a similar kind of promo back in the future, but not immediately.
There seems to be a horrible bug on the Mac software. Tables are often freezing (a lot of times when I lose a pot and try and top up afterwards) and causing global sitout on the rest of the tables.
Only solution to get that table working again is to quit the software and log back on, but obviously that's super annoying.
Can we find a solution to this? Making my playing experience really annoying at the moment...
Only solution to get that table working again is to quit the software and log back on, but obviously that's super annoying.
Can we find a solution to this? Making my playing experience really annoying at the moment...
PC: http://mcdnf.relaxg.com/sw/clients/w...oker_1.5.0.exe
Mac: http://mcdnf.relaxg.com/sw/clients/m...oker_1.5.0.dmg
So I see that 50e UO sattelites are now 6max.. I guess it's ok but I have just played one, and when 7 people were left, and 1 person on my table busted out( so 6 players remaining - bubble), the other table was playing 4-handed and I was playing heads up for like about 10 hands before the tables merged! I don't think there is even a feature like hand-for-hand play? I mean c'mon I was short stack so I was in huge disadvantage because of HU play on my table.. Why tables are not merging immediately??
Could you post your alias or PM me your login name please? Was this the €50 sat on the 8th of Jul?
I should mention that the €50 UBO sats have been 6 max forever, but I'd definitely like to change all or most of them to 9 max.
Hi Andrew, my plan was to play a lot of volume on unibet over the coming months however my first major challenge for Holdem is 'see a flop that contains two or more 7's' and to complete this challenge you need to do this 50 times!!!
I understand you lowered the number of times you need to hit certain hands for a lot of challenges but this one seems to be so unbalanced compared to every other major. It takes an age to even hit one of these flops and its definitely putting me off putting in the hours.
Paying chunks of rake for a challenge that could take a month or longer to even complete for points that are peanuts in comparison.
I understand you lowered the number of times you need to hit certain hands for a lot of challenges but this one seems to be so unbalanced compared to every other major. It takes an age to even hit one of these flops and its definitely putting me off putting in the hours.
Paying chunks of rake for a challenge that could take a month or longer to even complete for points that are peanuts in comparison.
I have data saying that this happens once per ~230 hands. I did some calculations and I make it that this happens every 75.685 flops:
77x = 0.43% of flops
7x7 = 0.43% of flops
x77 = 0.43% of flops
777 = 0.02% of flops
The sum is 1.32% (due to rounding).
An inherent problem with Challenges is that they are better value for looser players. This was essentially on purpose, but perhaps this one leans too far away from what good players will experience. We'll discuss it internally.
Raise a hand and win preflop is approx 1/19 from our sample. So 20x is 1/384.
3 bet from the button is 1/225 from our sample, so 5x is 1/1125.
The latter two are the kinds of Challenges that make up for some of the postflop ones. They're Challenges that good players are going to hit more often than weak players. It encourages slightly better play too for weak players (though obviously you can overdo it).
Thanks, have downloaded 1.5.
Regarding Eric's post about the major and its length, I'm currently on "see a flop consisting only of cards with the rank 2, 3, 4 or 5" but it's 100 times. 100 seems like an absurd amount (I barely got any at all playing 6/7 hours yesterday)
Also it seems like paired flops don't count i.e 2 2 4, that also seems harsh as it's not worded that way at all.
Regarding Eric's post about the major and its length, I'm currently on "see a flop consisting only of cards with the rank 2, 3, 4 or 5" but it's 100 times. 100 seems like an absurd amount (I barely got any at all playing 6/7 hours yesterday)
Also it seems like paired flops don't count i.e 2 2 4, that also seems harsh as it's not worded that way at all.
Why would someone "aim" to be counterfeited? What am I missing here? :-\
When I built Challenges I wasn't really expecting a lot of players to care about it. That's the case with most loyalty schemes - it's basically for the top few percent.
I guess when I wrote it I was thinking about what kind of loyalty scheme I'd like to play, but I'm not really the target audience.
But it looks like a lot of people enjoy Challenges, which is why we reduced the hand requirements for Q3. I guess from this feedback we didn't lower them enough. It's basically impossible to heavily rework it all before the next quarter, but for Q4 I'll definitely lower the hand requirements some more.
This should happen every 115 flops. It's obviously got a similar problem to the 77x one. It is meant to include flops of 224. If you see a hand where it doesn't show up, could you let me know the hand number please?
Well, you can't control it (much - sometimes you may want to fold bottom 2 on the flop and might be persuaded otherwise by the Challenge, but I think that's pretty rare, particularly for it to then get counterfeit). Think of it as a bad-luck-bonus
I guess when I wrote it I was thinking about what kind of loyalty scheme I'd like to play, but I'm not really the target audience.
But it looks like a lot of people enjoy Challenges, which is why we reduced the hand requirements for Q3. I guess from this feedback we didn't lower them enough. It's basically impossible to heavily rework it all before the next quarter, but for Q4 I'll definitely lower the hand requirements some more.
Thanks, have downloaded 1.5.
Regarding Eric's post about the major and its length, I'm currently on "see a flop consisting only of cards with the rank 2, 3, 4 or 5" but it's 100 times. 100 seems like an absurd amount (I barely got any at all playing 6/7 hours yesterday)
Also it seems like paired flops don't count i.e 2 2 4, that also seems harsh as it's not worded that way at all.
Regarding Eric's post about the major and its length, I'm currently on "see a flop consisting only of cards with the rank 2, 3, 4 or 5" but it's 100 times. 100 seems like an absurd amount (I barely got any at all playing 6/7 hours yesterday)
Also it seems like paired flops don't count i.e 2 2 4, that also seems harsh as it's not worded that way at all.
Well, you can't control it (much - sometimes you may want to fold bottom 2 on the flop and might be persuaded otherwise by the Challenge, but I think that's pretty rare, particularly for it to then get counterfeit). Think of it as a bad-luck-bonus
"This should happen every 115 flops. It's obviously got a similar problem to the 77x one. It is meant to include flops of 224. If you see a hand where it doesn't show up, could you let me know the hand number please?"
Without meaning to be blunt, it's going to be really tough doing that while playing 6+ tables, especially when most of the time I'm not really looking out for it.
Is there a way you can look through quickly - rather than me going through my hand histories at the end of each session?
Realistically because they are missing out the paired flops I'm probably missing out on half (if not more). If there's no easy way of doing it then an easy solution would to just add 50 onto what I've already achieved? Then I'm going for 50 unpaired flops of 2, 3, 4 or 5.
Cheers
Without meaning to be blunt, it's going to be really tough doing that while playing 6+ tables, especially when most of the time I'm not really looking out for it.
Is there a way you can look through quickly - rather than me going through my hand histories at the end of each session?
Realistically because they are missing out the paired flops I'm probably missing out on half (if not more). If there's no easy way of doing it then an easy solution would to just add 50 onto what I've already achieved? Then I'm going for 50 unpaired flops of 2, 3, 4 or 5.
Cheers
Realistically because they are missing out the paired flops I'm probably missing out on half (if not more). If there's no easy way of doing it then an easy solution would to just add 50 onto what I've already achieved? Then I'm going for 50 unpaired flops of 2, 3, 4 or 5.
I say that because the developers have got this working fine for similar implementations, and they say that this one works that way too. Also because they used the same function for calculating frequencies as they do in the live Challenge. I calculated the 77x one by hand and it came out with what the data are also saying.
We'd expect a lot of complaints if one of the Challenges didn't work properly. It's the 9th of the month and we don't have any except this one. I'm basically in the position of "unusual claims require unusual evidence". I realise this isn't very useful for reassuring you, but I can't do that without a hand history really. I guess this is the difference between what support do and what I do, and I should re-iterate that I'm not support.
I'm afraid there is no (easy) way to check it via hand histories.
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