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[Unibet] Official Thread [Unibet] Official Thread

02-16-2015 , 09:41 AM
Is it possible to see where we stand in the SNG giveaway leaderboard?
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02-16-2015 , 10:36 AM
Can you play Unibet poker in the Philippines? Is there a complete list of countries where Unibet can be played from?
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02-16-2015 , 10:44 AM
Quote:
Originally Posted by Bergin
Can you play Unibet poker in the Philippines? Is there a complete list of countries where Unibet can be played from?
A list of restricted countries would probably make far more sense.
[Unibet] Official Thread Quote
02-16-2015 , 11:06 AM
First, there was a bug last week where one of the small stakes tournaments was calculated incorrectly towards the tourney leaderboard. It's fixed now.

Quote:
Originally Posted by youCALLyouFALL
Hi Andrew,
I think I didn't get enough Points in the MTT High Leaderboard for my results yesterday (February 14th). In Comparision to the day before i only got +5 Points. I Played the Daily 1.5K GTD (25€) and the 250€ GTD 9Seat (10€)
Don't know where the 5 Points come from, maybe from the 25€ MTT for finishing somewhere in the top 50%.
What I certainly know is that I got 5th in the €250 GTD Hold'em 9 Seat.
[(buyin*entrants)/finishing position]*20% -> ((10*44)/5)*0,2 = 17,6
So I should've gotten at least 17,6 Points more, but did only get 5. Why is that?
Acc: uCALLuFALL
Kind regards,
Till
This is because only your ten best results count. We're going to highlight this paragraph on the promo page so that it's clearer.

Quote:
Originally Posted by joggle0
Is it possible to see where we stand in the SNG giveaway leaderboard?
Yes: https://www.unibet.co.uk/poker/leaderboards

Quote:
Originally Posted by Bergin
Can you play Unibet poker in the Philippines? Is there a complete list of countries where Unibet can be played from?
Quote:
Originally Posted by 39suited
A list of restricted countries would probably make far more sense.
Sorry, this is a site wide thing so I know less about it than support will. If you contact them they should be able to help.
[Unibet] Official Thread Quote
02-16-2015 , 12:30 PM
Quote:
Originally Posted by 39suited
A list of restricted countries would probably make far more sense.
Ye you're right.

I contacted support and they weren't 100% sure, but said it should be alright.
[Unibet] Official Thread Quote
02-16-2015 , 12:55 PM
Quote:
Originally Posted by UnibetAndrew
This is because only your ten best results count. We're going to highlight this paragraph on the promo page so that it's clearer.
So only the best ten results overall count towards the promotion?!
Because in the terms and condition it says "Only a player’s ten best results in each tournament will count towards the leaderboard.
As 4 different tournaments count, you could have 40! results counting towards the promotion. So either the terms are flawed or there is a results tracking bug. Because i defenitely haven't scored more than 10x better than 5th place in that particular tournament.

Or do I get sth completely wrong here?!

Cheers,
Till
[Unibet] Official Thread Quote
02-16-2015 , 01:08 PM
Hi Andrew



could I swap my 2x 25 ubo tickets for a 50 ubo ticket.

Many Thanks

login~r33not

Last edited by r33not; 02-16-2015 at 01:27 PM.
[Unibet] Official Thread Quote
02-16-2015 , 06:45 PM
approx -200 euro from sports/casino this week, which crushed my poker profits (and then a lot more)! Any chance I can get an entry to double trouble?
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02-16-2015 , 07:22 PM
Quote:
Originally Posted by SuddenlyGood2
approx -200 euro from sports/casino this week, which crushed my poker profits (and then a lot more)! Any chance I can get an entry to double trouble?
in case this is possible my sn is: galaxis (as i wont be about tomorrow early)
[Unibet] Official Thread Quote
02-17-2015 , 05:18 AM
anyone else having trouble logging in?
[Unibet] Official Thread Quote
02-17-2015 , 06:06 AM
Quote:
Originally Posted by youCALLyouFALL
So only the best ten results overall count towards the promotion?!
Because in the terms and condition it says "Only a player’s ten best results in each tournament will count towards the leaderboard.
As 4 different tournaments count, you could have 40! results counting towards the promotion. So either the terms are flawed or there is a results tracking bug. Because i defenitely haven't scored more than 10x better than 5th place in that particular tournament.

Or do I get sth completely wrong here?!

Cheers,
Till
I think something's gone wrong between the promo page and the developers - we're investigating.

Quote:
Originally Posted by r33not
could I swap my 2x 25 ubo tickets for a 50 ubo ticket.
Sure, done.

Quote:
Originally Posted by blainetoms
anyone else having trouble logging in?
It's working fine from our end as far as I can see. What happens when you try?
[Unibet] Official Thread Quote
02-17-2015 , 06:10 AM
I enter my details as usual and nothing loads up on the client, no pool info or account info, after about 5 minutes it comes up with the technical error report and I have to close the client.

I've tried on two different machines and the same thing has been happening for over an hour now.

I can log into the website fine though. Hmmmmmmmmm.
[Unibet] Official Thread Quote
02-17-2015 , 06:12 AM
Hi Andrew

I came here to post the same thing, I put my username and password in and it hangs about them comes up with "Technical error please try again later"

I should also note, I can log into the website fine but cannot play the browser version either.
[Unibet] Official Thread Quote
02-17-2015 , 06:28 AM
Quote:
Originally Posted by blainetoms
I enter my details as usual and nothing loads up on the client, no pool info or account info, after about 5 minutes it comes up with the technical error report and I have to close the client.

I've tried on two different machines and the same thing has been happening for over an hour now.

I can log into the website fine though. Hmmmmmmmmm.
Quote:
Originally Posted by Angryhobbit
Hi Andrew

I came here to post the same thing, I put my username and password in and it hangs about them comes up with "Technical error please try again later"

I should also note, I can log into the website fine but cannot play the browser version either.
It works for me - could you both post your aliases or PM me your logins please? Are you both using PC desktop?
[Unibet] Official Thread Quote
02-17-2015 , 06:30 AM
My login is :Angryhobbit using a desktop and a Notebook.
[Unibet] Official Thread Quote
02-17-2015 , 06:33 AM
Thanks, we've investigating.
[Unibet] Official Thread Quote
02-17-2015 , 06:47 AM
Works here, both the desktop version (Mac) and iPad. In Germany fwiw.
[Unibet] Official Thread Quote
02-17-2015 , 08:00 AM
Connection problems - we believe that there are problems somewhere between us and a few players. I have three reports so far, including the two in this thread, and potentially a few more in Romania.

It isn't site-wide and it doesn't affect most people. We're monitoring it, but if the problem is somewhere between us and you, there isn't a great deal we can do for now I'm afraid.
[Unibet] Official Thread Quote
02-17-2015 , 08:42 AM
Are the connection problems still there for anyone?
[Unibet] Official Thread Quote
02-17-2015 , 08:46 AM
Just tried, it seems to have gone away and it working now :-)
[Unibet] Official Thread Quote
02-17-2015 , 09:27 AM
My connection fine I just tried too
[Unibet] Official Thread Quote
02-17-2015 , 10:09 AM
Can log on but got disconnected in two sng's and had to re-login.
[Unibet] Official Thread Quote
02-17-2015 , 10:31 AM
Disconnect from time to time.
[Unibet] Official Thread Quote
02-17-2015 , 10:31 AM
Just been disconnected twice.
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