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Originally Posted by whatsup
This acually costs people alot of money and now it happened 3 times within 2 hours.
5 times in that timespan here.....i just got off the chat with support and they advised me to not login for an hour (its been a half hour now)
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How can you refund cash game players?;o I mean its really hard to judge requests.
This!, its hard enough without the option to save HH's, but how would you imagine we would do this? i mean we can also say, my hourly is 15$, i lost 2-3 working hours so i would like 45$.....
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This isn't a software bug. It's a network latency problem. It's being investigated at the moment.
Network latency......sounds like your getting DDOS'd? if so just say that imo, people respond better to that then saying, we are investigating.....
FWIW i hope its not your ISP or servers.....because then it will take ages before it gets fixed properly in my experience....
sorry for the (maybe) harsh words, but i got bills to pay.....and just had so often that sites crap on me on sunday's i was kinda hoping that unibet did not have that problem......