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01-07-2015 , 08:31 AM
Hello Andrew,

I just registered so I can´t get PMs.

Unfortunately I have some kind of withdraw problem. I has already contacted the support but I am not sure if they understand me correctly. Here´s my issue:

I did my first deposit via bank transfer and started playing. In the meanwhile my bankroll grows and I withdraw more then i deposit via bank transfer. So far so good, but now I would like to prefer to do the deposits and withdraws via neteller. But it doesn´t work?!

I do not understand why this should not be possible. Other poker sites allows to change the withdraw options after the amount of the withdraw matches up with the amount of the first deposit.

I apologise for my bad english, hope you can understand everything and could help me. Thank you!

Greets

Souljahz
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01-07-2015 , 08:39 AM
Hi again Andrew.

I cant send PMs either do you have any emailadress I can reach you at?
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01-07-2015 , 10:02 AM
Quote:
Originally Posted by Souljahz
So far so good, but now I would like to prefer to do the deposits and withdraws via neteller. But it doesn´t work?!

I do not understand why this should not be possible. Other poker sites allows to change the withdraw options after the amount of the withdraw matches up with the amount of the first deposit.
Have you already deposited with Neteller? Because you can only cash out with a method that has been used to deposit before.
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01-07-2015 , 10:17 AM
Andrew would you mind converting my €10 UO ticket into 5x€2 UO tickets please?

Thanks
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01-07-2015 , 10:18 AM
Quote:
Originally Posted by 39suited
Have you already deposited with Neteller? Because you can only cash out with a method that has been used to deposit before.
yes i had this with skrill it's very straightforward, you just need to deposit something into your account from the e-wallet and then it will let you withdraw into it, or at least mine worked that way
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01-07-2015 , 10:24 AM
Quote:
Originally Posted by SuddenlyGood2
yes i had this with skrill it's very straightforward, you just need to deposit something into your account from the e-wallet and then it will let you withdraw into it, or at least mine worked that way
Yes, I deposited something with Neteller to verify the e-wallet, but it doesn´t work anyway...
[Unibet] Official Thread Quote
01-07-2015 , 10:30 AM
Quote:
Originally Posted by whatsup
Hi again Andrew.

I cant send PMs either do you have any emailadress I can reach you at?
Yes, I'm andrew.west@unibet.com

Quote:
Originally Posted by Souljahz
Hello Andrew,

I just registered so I can´t get PMs.

Unfortunately I have some kind of withdraw problem. I has already contacted the support but I am not sure if they understand me correctly. Here´s my issue:

I did my first deposit via bank transfer and started playing. In the meanwhile my bankroll grows and I withdraw more then i deposit via bank transfer. So far so good, but now I would like to prefer to do the deposits and withdraws via neteller. But it doesn´t work?!

I do not understand why this should not be possible. Other poker sites allows to change the withdraw options after the amount of the withdraw matches up with the amount of the first deposit.

I apologise for my bad english, hope you can understand everything and could help me. Thank you!

Greets

Souljahz
Quote:
Originally Posted by SuddenlyGood2
yes i had this with skrill it's very straightforward, you just need to deposit something into your account from the e-wallet and then it will let you withdraw into it, or at least mine worked that way
Quote:
Originally Posted by 39suited
Have you already deposited with Neteller? Because you can only cash out with a method that has been used to deposit before.
Quote:
Originally Posted by Souljahz
Yes, I deposited something with Neteller to verify the e-wallet, but it doesn´t work anyway...
This is a site-wide thing, not specific to poker, so I don't know a lot about it. I believe that Unibet wants people to only deposit and withdraw by one method and it picks the one that you first use. It maaaaaaay be possible to change that method to another, but then you can't use the old one.

I know that isn't ideal, but I'm afraid I don't have much influence over (or knowledge of) site-wide policies like that.

Quote:
Originally Posted by immortalpinguin
Hello andrew and others,

Can somebody tell me unibet's rules about playing poker on the same IP adress?
I want to get my brother into playing poker but he is also my roommate.
He will be playing lower stakes at first (4Nl) while i am playing 25NL

Ive seen some scary stuff around these forums about pokersites confiscating money because they think someone is multiaccounting when 2 accounts play on the samen IP so i just want to know what the specific rules about what's allowed are.

Thanks in advance!
Playing from the same IP may increase your chances of being asked to verify your account, and if your roommate does something against the site rules it's possible that you'll get caught up in it. But it isn't against the rules.

Quote:
Originally Posted by SuddenlyGood2
Andrew would you mind converting my €10 UO ticket into 5x€2 UO tickets please?

Thanks
Yes, what's your alias again? The one I'd remembered has expired I think.
[Unibet] Official Thread Quote
01-07-2015 , 10:52 AM
Quote:
Originally Posted by UnibetAndrew
This is a site-wide thing, not specific to poker, so I don't know a lot about it. I believe that Unibet wants people to only deposit and withdraw by one method and it picks the one that you first use. It maaaaaaay be possible to change that method to another, but then you can't use the old one.

I know that isn't ideal, but I'm afraid I don't have much influence over (or knowledge of) site-wide policies like that.
Quote:
Originally Posted by SuddenlyGood2
yes i had this with skrill it's very straightforward, you just need to deposit something into your account from the e-wallet and then it will let you withdraw into it, or at least mine worked that way
Quote:
Originally Posted by 39suited
Have you already deposited with Neteller? Because you can only cash out with a method that has been used to deposit before.

SuddenlyGood2 and 19suited shows that it should be possible.

Andrew, could you please elaborate this issue so that I can cashout with neteller? Even if I can´t use the old method (bank transfer) anymore.
Maybe I have to deposit first a larger amount with neteller, because I only deposit the minimum amount (15€) for verification.

Thanks in advance!
[Unibet] Official Thread Quote
01-07-2015 , 10:55 AM
Quote:
Originally Posted by Souljahz
SuddenlyGood2 and 19suited shows that it should be possible.

Andrew, could you please elaborate this issue so that I can cashout with neteller? Even if I can´t use the old method (bank transfer) anymore.
Maybe I have to deposit first a larger amount with neteller, because I only deposit the minimum amount (15€) for verification.

Thanks in advance!
Sorry, this is a site-wide thing, not poker specific. Support will be able to help you better than I can.
[Unibet] Official Thread Quote
01-07-2015 , 11:17 AM
Quote:
Yes, what's your alias again? The one I'd remembered has expired I think.
thanks Andrew, it's ieatyou at the moment, a hangover from haloween avatars
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01-07-2015 , 11:19 AM
Ok I send you an email with my questions tomorrow =)

Thanks!
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01-07-2015 , 11:19 AM
Quote:
Originally Posted by SuddenlyGood2
thanks Andrew, it's ieatyou at the moment, a hangover from haloween avatars
Thanks, done.
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01-07-2015 , 02:50 PM
Major challenges display the correct amount of point again with me
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01-07-2015 , 06:45 PM
Andrew I have another query on Omaha Major Challenges. I have played PLO10 exclusively this month (so no mix of points)

I keep a spreadsheet and this is what I have so far this month and can't remember what the ratio should be for minor vs. major challenges. I looked on the web site which says for PLO10 Minor 500 Major 2500.

I know they are individual points now but is the 5x ratio still correct?

I have completed the following:

Minor

Points Description
420 Omaha be dealt 2 pairs in your starting hand on the button x1
485 Omaha have 2 pairs in your starting hand x5
470 Omaha be dealt a hand all of the same suit x5
540 Omaha have 3 cards the same rank in your hand e.g. 777x x5
510 Omaha be dealt a hand with all cards 7 or under x20
495 Omaha be dealt in a hand ending in 99 x5
365 Omaha be dealt in a hand with 3 clubs and a spade x5
585 Omaha be dealt 3 consecutive cards to a str8 fl x5
505 Omaha be dealt a hand containing all 4 suits 2 hands in a row x5
530 Omaha fold 3 of a kind pre flop x3
480 Omaha be dealt a 4 card str8 in your starting hand
480 Omaha have 3 players raise or call before the action gets to you x50
445 Omaha be dealt a hand containing just picture cards, aces count x3
445 Omaha be dealt a hand with the Ace of Spades and Ace of Clubs x2
585 Omaha be dealt a hand containing 2 Aces x15
595 Omaha be dealt a hand with 3 diamonds straight after one with 3 hearts x1
585 Omaha be dealt a hand with 77xx x15
380 Omaha be dealt a hand with all 4 suits x40

18 in total

Major
Points Description
1175 Omaha Major: call a bet in the big blind pre flop, then win the hand post flop x50
1625 Omaha Major: make a str8 by the turn x25
1200 Omaha Major: win a hand at showdown x100

3 in total

The ratio certainly in terms of completion of majors to minors is 3:18 which given that I play tighter than average I would expect, so that looks about right, but the points awarded for the majors still only look like half of what I'd expect.

On the 6th you credited my account with 750 points (presumably from the bug) but i'm not sure how you came up with this and this looks low too (but I'm sure you'll let me know) In addition to the Omaha challenges I completed 1 NL10 Major (the half price one and it's been all Omaha since).

If I've misunderstood please let me know. Adrian
[Unibet] Official Thread Quote
01-07-2015 , 06:58 PM
i'd really like to know many hands/per hour are played on unibet tables, either overal or 6-handed.

wonder how it compares to other sites. on one hand the software is kind f slow, on the other there aren't loads of mass-tablers who time down for every click
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01-07-2015 , 08:59 PM
Sorryif there is a sticky for this. How does rakeback/loyalty rewards work on Unibet? Is there either?
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01-07-2015 , 10:12 PM
Hi Andrew

Thanks for the info about cpu vs internet lag. I have a couple of points for you to peruse.

1) It may not be much or too important, but I found a typo:
Any hand but that: there is an 'om' instead of 'on' typo in the second to last word of the descriptive sentence.

2) I also have played several HU sngs (5 or 6?) but haven't completed the 1st mission for the month. It says 2/3 played.

3) Would be nice if you could convert my €1MTT tickets to SnG ones. An Alias: WildStylez

Thanks as always!

Last edited by DaPhunk; 01-07-2015 at 10:19 PM.
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01-07-2015 , 10:15 PM
Can you convert my 10x1 tournament tickets into 1 ten euro token? Thanks.

Username = Rafiki7.
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01-08-2015 , 08:03 AM
Quote:
Originally Posted by skicowboys
Andrew I have another query on Omaha Major Challenges. I have played PLO10 exclusively this month (so no mix of points)

I keep a spreadsheet and this is what I have so far this month and can't remember what the ratio should be for minor vs. major challenges. I looked on the web site which says for PLO10 Minor 500 Major 2500.

I know they are individual points now but is the 5x ratio still correct?

I have completed the following:

Minor

Points Description
420 Omaha be dealt 2 pairs in your starting hand on the button x1
485 Omaha have 2 pairs in your starting hand x5
470 Omaha be dealt a hand all of the same suit x5
540 Omaha have 3 cards the same rank in your hand e.g. 777x x5
510 Omaha be dealt a hand with all cards 7 or under x20
495 Omaha be dealt in a hand ending in 99 x5
365 Omaha be dealt in a hand with 3 clubs and a spade x5
585 Omaha be dealt 3 consecutive cards to a str8 fl x5
505 Omaha be dealt a hand containing all 4 suits 2 hands in a row x5
530 Omaha fold 3 of a kind pre flop x3
480 Omaha be dealt a 4 card str8 in your starting hand
480 Omaha have 3 players raise or call before the action gets to you x50
445 Omaha be dealt a hand containing just picture cards, aces count x3
445 Omaha be dealt a hand with the Ace of Spades and Ace of Clubs x2
585 Omaha be dealt a hand containing 2 Aces x15
595 Omaha be dealt a hand with 3 diamonds straight after one with 3 hearts x1
585 Omaha be dealt a hand with 77xx x15
380 Omaha be dealt a hand with all 4 suits x40

18 in total

Major
Points Description
1175 Omaha Major: call a bet in the big blind pre flop, then win the hand post flop x50
1625 Omaha Major: make a str8 by the turn x25
1200 Omaha Major: win a hand at showdown x100

3 in total

The ratio certainly in terms of completion of majors to minors is 3:18 which given that I play tighter than average I would expect, so that looks about right, but the points awarded for the majors still only look like half of what I'd expect.

On the 6th you credited my account with 750 points (presumably from the bug) but i'm not sure how you came up with this and this looks low too (but I'm sure you'll let me know) In addition to the Omaha challenges I completed 1 NL10 Major (the half price one and it's been all Omaha since).

If I've misunderstood please let me know. Adrian
Hi Andrew, sorry I've only completed 2 Majors the complete a straight by the turn i'm 17 of 25 with 1625 projected points Adrian
[Unibet] Official Thread Quote
01-08-2015 , 08:12 AM
Quote:
Originally Posted by skicowboys
Andrew I have another query on Omaha Major Challenges. I have played PLO10 exclusively this month (so no mix of points)
The average over all major PLO Challenges is 2,504 hands. Over all minor it's 498.

Quote:
Originally Posted by skicowboys
On the 6th you credited my account with 750 points (presumably from the bug) but i'm not sure how you came up with this and this looks low too (but I'm sure you'll let me know) In addition to the Omaha challenges I completed 1 NL10 Major (the half price one and it's been all Omaha since).
You were credited 1,750 points rather than 750. "Call preflop, win postflop" awarded you 1175 points, but was meant to award double that. You also completed a NLHE major (reach a 77x flop). Your 1750 point credit was the 1175 from the PLO major and the 575 from the NLHE one.

Quote:
Originally Posted by Keruli
i'd really like to know many hands/per hour are played on unibet tables, either overal or 6-handed.

wonder how it compares to other sites. on one hand the software is kind f slow, on the other there aren't loads of mass-tablers who time down for every click
I did a calculation on this a while ago but have since forgotten: I recommend one tabling for 30 minutes or something to find out.

The hand speed is intentional and it's about appealing to new players rather than mass multi-tablers. We could cut out all animation and all pauses, but that isn't very user-friendly for a new player.

Quote:
Originally Posted by DaPhunk
1) It may not be much or too important, but I found a typo:
Any hand but that: there is an 'om' instead of 'on' typo in the second to last word of the descriptive sentence.
Thanks - where is that?

Quote:
Originally Posted by DaPhunk
2) I also have played several HU sngs (5 or 6?) but haven't completed the 1st mission for the month. It says 2/3 played.
You need to play at least one per day for three days in a row. You've played on the 6th and 7th but need another day to make three in a row.

Quote:
Originally Posted by DaPhunk
3) Would be nice if you could convert my €1MTT tickets to SnG ones. An Alias: WildStylez
Sure, done.

Quote:
Originally Posted by Bergin
Can you convert my 10x1 tournament tickets into 1 ten euro token? Thanks.
Sure, done. I assume you wanted SNG, let me know if not.
[Unibet] Official Thread Quote
01-08-2015 , 08:26 AM
Hi Andrew,

Could you change this for me? :

4x $1SNG -----> 1x $4SNG
4x $1SNG -----> 1x $4SNG
4x $1MTT -----> 1x $4SNG
4x $1MTT -----> 1x $4SNG

Username: therobot


The leaderboard is incorrect btw. Low stakes Holdem is missing.....
[Unibet] Official Thread Quote
01-08-2015 , 08:40 AM
Quote:
Originally Posted by therobot
Could you change this for me? :

4x $1SNG -----> 1x $4SNG
4x $1SNG -----> 1x $4SNG
4x $1MTT -----> 1x $4SNG
4x $1MTT -----> 1x $4SNG


The leaderboard is incorrect btw. Low stakes Holdem is missing.....
Sure, done. Which page is missing the low stakes holdem? https://www.unibet.com/poker/leaderboards looks fine to me.
[Unibet] Official Thread Quote
01-08-2015 , 08:49 AM
Post 750 - it's 2 + 2 freeroll time.

date: 8th Jan
time: 2000 CET
name: supbro?
password: a2p2password
prize: 100 gtd
structure: deep/crazy, like the 22:00 €50 gtd
[Unibet] Official Thread Quote
01-08-2015 , 09:10 AM
Quote:
Originally Posted by UnibetAndrew
Post 750 - it's 2 + 2 freeroll time.

date: 8th Jan
time: 2000 CET
name: supbro?
password: a2p2password
prize: 100 gtd
structure: deep/crazy, like the 22:00 €50 gtd
ty for this


@ skicowboys
last quarter already I have noticed that majors seem to pay out significantly lower amounts than before, despite the fact that it is easier to complete them. Perhaps it is just that we got used to getting much more points before for completing them.
However, it still feels like completing several minors is faster and more rewarding than completing 1 major.
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01-08-2015 , 09:12 AM
My donk equity radar is tingling.
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