Thank you sir !

Yes please convert one of my 10UO tickets into 10x 1eur MTT tickets. Will appreciate it greatly.

Username: valsoray

Regards

can you please convert my €1 mtt and sng tickets to

1x €10 SNG & 1x €4 SNG tickets

username: SMASHBLUFF

thank you

Could you convert all my 1 EUR tickets into 4 EUR SNG tickets ? Tnx

Username DonkeyDirk

I agree with your post, seems like it just got less attractive for big rakers to play on unibet

HI andrew, i think my major challenge counter is off because now i am at 6/10 and have 172 points.... can u please check that? nick traian7. ty

hello andrew, could u convert my MTT 1 euro tickets into SNG 1 euro tickets, there's two
username: killing123

Is there any €1 ANTE tourney at some reasonable time (afternoon, evening CET) ?

Bug ? i play NL10-NL25

One screen name : Jean-Jacques

Ye there is something wrong with challenge points. You said they now give points on how many hands it takes on average to complete them but almost all of them are lower than before and it seems like points gained have been decreased in a sneaky way at this point. My major challenge only gives 1022 points but i already completed 3-5 minor ones that gave 1152-888-774 points that didnt took aslong as the major one. The major challenge points calculation seems wrong or underestimated the value i think I hope this gets hotfixed or looked at soon Andrew

greetz hatebreedd

I checked my account again and now i get 1500 points for the same major that yesterday only gave 1022 ? Has there been a hotfix or can point flucuate the longer a major takes to complete ?

Hi Andrew!

Could you please convert my 4x1€ MTT tickets to 4x1€ SNG tickets?

My username is Taavetti90

Thank You.

Are you playing on different stakes by any chance? As this may have an influence.

Nope i play 25nl only

Hi Andrew.

Today I got 112 points for a major challenge when playing NL100 and NL200 5 min later I got 3,5k for a minor. I think there is something wrong with that. What do you think?

I also agree with others here that the deal seems to have been worse the last Quarter.

One easy fix now before people reach the higher levels is to put tha money in cash to the player rather then in bonus becourse i think that everyone reaching over 2-3 millions points will continue playing anyway so its just annoying with stacked bonuses.

Hi Andrew,

Could you please change my MTT tickets into 7 x €4 SnG tickets?

One screen name: lrodoflords

Thanks!

I just had to stop playing due to some nasty lag spikes. Everything would freeze for some seconds then go at super speed catching up to the point in the hand I was at. Was listening to some music on youtube which seemed unaffected so don't think Internet will have been that major a factor.

After I was folded out of several hands I didn't want to fold in so decided to end my session.

Not sure if anyone else is having this problem

Ye this needs fixing imo the challenge points problem I dont play alot of hands so if i get this strange bug it kinda hurt my rewards i get from the challenge system

greetz hatebreedd

Hi Andrew,
i won the Unibet 2K€ package tonight, but as the next stop ist Copenhagen 26th February – 1st March and I plan to move house exactly at that date I am kindly asking whether it is possible to skip the Copenhagen stop and use the package for the next event?

acc: uCALLuFALL

Kind regards

how awesome congratulations ^^

----

Hi Andrew,

Some feedback

In an MTT if only 9 players are registered only 2 places pay, I think the standard stt format of paying top 3 works better, so at least 1/3 get paid in the STT.



Edit: Now 10 are registered and still only paying 2 places

First post of two.

Thanks - the tool that lets us create tournaments is a bit temperamental and is often off by an hour for some reason... We'll add some more.

Sure, done.

Thanks

The intention of this month's race was to reward a lot of the mid-level players, and to pay out quite a lot after attracting players with milestones. That's why it's got such a flat payout schedule, and why NL400 isn't worth as much as it "should be" if we scaled with stake.

We've done races in the past that are specifically aimed at NL200/NL400, and in those cases I think it's best that we don't pay as many places and that we don't make it quite so flat.

Sounds like we had trouble from 23:35 to 00:05 GMT and then again from 00:25 to 00:35. Sorry about that (again)

Do you still have this problem? What happens when you try to login? Does the browser version work? https://www.unibet.co.uk/poker/poker-browser

To 1.25m was 5,554 now 5,401 (from €12,500 average rake)
To 2.5m was 14,304 now 12,901 (from €25,000 average rake)

So yeh, it's down if you measure it that way. But if you include the amount that rolls over quarter-to-quarter, and if you include points awarded for partially completed Challenges at the end of the quarter, we'll pay out the same amount (says my model anyway - we'll see what actually happens).

It's true that this will benefit some smaller rakers more than some large rakers, but on average it'll be pretty close, and I don't mind much if we have bigger rewards to lower end players. That's why we have such big rewards at the start of the scheme too.

ONE big raker "loses out" on €500, sure. We're running a €50k race this month, it seems strange to complain that we're awarding less. It also isn't correct that that one big raker deserves the money somehow - we run promotions to help the site, not one specific player.

Yes:

This is the intention of the loyalty scheme awarding playthrough bonuses at the top end. It rewards loyalty - if you keep playing, you get more back. If you stop playing, you get less. Most sites have a loyalty scheme that doesn't actually reward loyalty, but we aren't like that.

Yes. This is the aim. If we wanted to award 65% rakeback to grinders, we'd be on iPoker. Our aim is to keep new players alive for longer, and one way we do that is to have higher rewards for them than they'd get on a lot of other sites. The low end of Challenges awards more than most low end players will get anywhere else. We spend our promotional money with very similar aims too. I don't want to dissuade regulars too much, but that is not our main aim.

There won't be a month long race in Feb or Mar. I don't know what we'll do after that, but it depends how this one goes.

We pay close attention to the health of the games and if a race like this harms it then we'll not do it the same way again.

I'm afraid that this is the kind of thing I don't want to share. Analysis of how our promos do is pretty sensitive data for us as it's much easier for competitors to copy what we do there.

When we do a race it's never with the motive of increasing rake, at least not directly. For example, we did a PLO race a few months ago with the aim of getting those games running (and it did). We have done races with the aim of getting NL200+ running too.

The aim for spending so much this month - in the mission too - is to retain players we acquired last month. I've been spending quite a bit of time figuring out how liquidity works. We all know that more liquidity is good, but at what point exactly? What happens if you add x players to y game? We're pretty close or just past some relatively big jumps in the effect liquidity has on the games, so the race is also designed to help there.

The problem is generally that more creative promos require development time, and that is always a limited resource. Something like milestones was literally planned from before the launch in March. The unibet open and world cup slots were planned several months in advance. We keep adding mission functionality because I'm working towards some long-term mission plans to do with personalised CRM.

Sometimes we have a month where we haven't had the development time to do a more original promo so we end up doing a race of some kind. I don't think this is a wonderful thing, but we do tend to have good reasons for doing them other than "oh, let's just do a race".

Oh yes, that reminds me - the PLO race is a LOT more valuable than the NLHE one because there are many fewer players in PLO. PLO has grown almost twice as fast than NLHE since we launched in March, but it's still about a third of the size in cash games.

Sure, done.

Sure, done.

Sure, done.

This isn't really so. We'll spend the same amount on loyalty as we did before, just not in exactly the same places. As a result the games will run more at the end of each quarter, and the games will likely be (very slightly) softer overall.

Weird, was it this one? "Reach a flop where the first card is a heart, the second a diamond and the third a club"

Sure, done.

Nope, not at the moment. These are all the ante tournaments:

04:00 Ante Hold'Em 1
06:30 Ante Omaha 4
07:30 Ante Hold'Em 9 Seat 1
10:00 €50 GTD Ante Hold'Em 1
12:30 €50 GTD Ante Hold'Em 4
13:45 €50 GTD Ante Hold'Em 9 Seat 4
16:30 €50 GTD Ante Omaha 4
19:00 €250 GTD Ante Hold'Em 25
20:15 €100 GTD Ante Omaha 25
21:30 €150 GTD Ante Hold'Em 4
21:45 €150 GTD Ante Speed Hold'Em 9 Seat 10
22:15 €25 GTD Ante Speed Omaha 9 Seat 4
22:45 €150 GTD Ante Speed Hold'Em 9 Seat 10

My French is not good, but this is saying "you have won 9 points" right?

I think there might be a problem with displaying the projections in some cases (as per earlier in the thread), but I don't think it's very widespread or presumably I'd have heard of it before.

The average amount awarded is the same as before. The average number of hands for a minor or major Challenge is the same as it was last quarter, and the number of points awarded for that average is the same too.

Was it the same Challenge? Which one was it, I can have a look.

Sure, done.

Could you post your alias or PM me your login name please? I am fairly sure that it's crediting the right amount but it might be stating it wrong.

Well, I addressed this earlier - we will pay out the same this quarter as last (according to my model) due to rolling points over and awarding points for partial Challenges.

I intentionally built it that players who reach the top of the scheme almost always have a bonus running because I want to reward loyalty, not people who play for one month on one site then another month on another.

It was a mistake to award €1500 bonuses instead of €1k at 2m+ points though, and this'll be changed in the near future, before anyone gets that high.

Sure, done.

This isn't internet lag, it's CPU lag. It happens when your computer tries to do more work than it can handle, and it's because the Unibet client is pretty CPU-intensive. You can generally fix it by closing other apps, playing fewer tables, or perhaps by increasing Unibet's CPU priority in task manager (go to details, right click the poker process, select higher).

Yes, should be fine - could you mail me your request though please? I'm andrew.west@unibet.com

It pays 2 places for 5-12 entrants, then 3 at 13-24. I'm not sure it's a big deal though - the aim is to pay 12-15% of players in any tournament, and the 5-12 step pays 16.67% to 40%.

It is still the same major challenge i had when the 1022 points were displayed. The 1022 points were displayed when i got 6/10. The 1504 points were displayed when i hit the 7/10 and now that i am 8/10 it displayes 1725 points. I like that the number is always going up ofcourse but when people get a bug that it always goes down it might be a problem The major challenge is "Reach a flop that coontains at least two cards the the rank of 7"

Tnx for anwsering all our questions/concerns and the ticket changes

Yeah it was that one, now i think is fine because i'm at 9/10 and have 18k points. ty

Hello Andrew, is Unibet.fr open for non-French (but EU) players?