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05-02-2023 , 03:13 AM
Quote:
Originally Posted by wombel89
Hi Andy,

I've two requests I like to see being added to the software:

- Deal making would be great;
- Hand replayer still being available after busting a tournament. If possible also a replayer on other tables when I'm only the railer would be a nice addition imo.

Thanks for your time and help. Really appreciate you guys always being there for the players <3

Much love!
I don't think we really offer prizepools that make deal making a worthwhile addition, at least from a dev POV. I think it's been raised before as something on the long list but not a real high priority.

You can view all your old hands in the client. Some additional filtering so you could filter by tournament would probably be enough?
[Unibet] Official Thread Quote
05-04-2023 , 05:15 PM
Quote:
WHO CAN PLAY ON UNIBET CANADA?
Unibet is a responsible operator and ensures that the Canadian laws are adhered to. That means players must be at least 19 years of age to play on Unibet Canada.

Something else to be aware of is that Unibet Canada allows players from all Canadian provinces except Quebec.
Hi are there any plans to allow Quebec players? Quebec residents can play on every other network Canadians can, so why not Unibet?
[Unibet] Official Thread Quote
05-05-2023 , 10:28 AM
Quote:
Originally Posted by He I Se N Be Rg
Hi are there any plans to allow Quebec players? Quebec residents can play on every other network Canadians can, so why not Unibet?
I'm not sure and I don't know are the honest answers. As per any country based request, the poker product doesn't get to make the rules so if the company as a whole decides not to allow somewhere to play we normally have little to no say over it. I'll ask some question and see what I can find out.
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05-05-2023 , 12:06 PM
Is there an easier way to download HH without manually copy and pasting each single hand from client?
[Unibet] Official Thread Quote
05-06-2023 , 03:42 AM
Quote:
Originally Posted by podvypivshiy
Is there an easier way to download HH without manually copy and pasting each single hand from client?
There is not, and it's by design.

If you wants some basic stats on your play (P/L, hands/flops seen, rake), you can request these from customer support.
[Unibet] Official Thread Quote
05-06-2023 , 06:14 AM
Are there plans to remove the HU format on unibet in the furture?
[Unibet] Official Thread Quote
05-07-2023 , 05:53 PM
I have tried three different browsers and they all fail at playing poker in the browser. What happened? It's like it's zooming in too much.
[Unibet] Official Thread Quote
05-08-2023 , 03:45 AM
Quote:
Originally Posted by podvypivshiy
Are there plans to remove the HU format on unibet in the furture?
Probably. It's a predatory and very solved format and in decline so it'll likely be removed at some point.

Quote:
Originally Posted by wannabe2700
I have tried three different browsers and they all fail at playing poker in the browser. What happened? It's like it's zooming in too much.
For desktop, F11 to make your browser full screen and then click on the diagonal arrows will give you most screen space for the browser version.

For mobile, it'll depend on the OS and device. I've seen one instance where safari was zooming in too much and cutting buttons off.
[Unibet] Official Thread Quote
05-08-2023 , 07:12 AM
Quote:
Originally Posted by Andy-Unibet

For desktop, F11 to make your browser full screen and then click on the diagonal arrows will give you most screen space for the browser version.

For mobile, it'll depend on the OS and device. I've seen one instance where safari was zooming in too much and cutting buttons off.


Do you now understand how it's broken?
[Unibet] Official Thread Quote
05-08-2023 , 08:02 AM
Quote:
Originally Posted by wannabe2700


Do you now understand how it's broken?
Hold down CTRL and press the + or - keys and you see the client magically change size. Looks like your browser is set to something greater than 100% zoom. Based on the screenshot I'm going for 125%
[Unibet] Official Thread Quote
05-08-2023 , 10:16 AM
Oops you're right. I was confused when before it stopped working but worked in another browser so I thought it was something else.
[Unibet] Official Thread Quote
05-09-2023 , 05:23 PM
Hello, Andy,

Could be the late hour that I don't get it, but can you please explain the meaning of the circled data which is new to this window:

[Unibet] Official Thread Quote
05-10-2023 , 03:44 AM
Quote:
Originally Posted by FlorinMC
Hello, Andy,

Could be the late hour that I don't get it, but can you please explain the meaning of the circled data which is new to this window:

It's not new, it's where pending bonuses are shown when you have multiple on your account. When you complete your active bonus, the circled one will become active.
[Unibet] Official Thread Quote
05-10-2023 , 08:44 AM
New for me then as I'm new to the site. Thanks for the explanation
[Unibet] Official Thread Quote
05-11-2023 , 08:21 AM
I've been having an issue recently where upon login I have to keep doing 'I am not a robot' checks. The captcha that is used is pretty bad which leads to failing it over and over and then getting 'your computer or network may be sending automated queries'. Can you help with this at all please?
[Unibet] Official Thread Quote
05-11-2023 , 09:46 AM
Quote:
Originally Posted by Jackmillzy
I've been having an issue recently where upon login I have to keep doing 'I am not a robot' checks. The captcha that is used is pretty bad which leads to failing it over and over and then getting 'your computer or network may be sending automated queries'. Can you help with this at all please?
It's being worked on and is a global issue.
[Unibet] Official Thread Quote
05-11-2023 , 10:46 AM
Thanks Andy, I missed the last page. I also dropped you a DM a few days back about getting my accounts loss limits removed. I can't provide pay slips being a professional poker player. Any chance you could help with this?
[Unibet] Official Thread Quote
05-12-2023 , 03:37 AM
Quote:
Originally Posted by Jackmillzy
Thanks Andy, I missed the last page. I also dropped you a DM a few days back about getting my accounts loss limits removed. I can't provide pay slips being a professional poker player. Any chance you could help with this?
Was the DM here? I've not had any new ones in a while.
[Unibet] Official Thread Quote
05-14-2023 , 09:50 AM
I resent it yesterday, did you receive it mate? Also i'm getting a 503 error trying to use the client now but i've heard its up. Specific error:

'This application has no configured error view, so you are seeing this as a fallback.

Sun May 14 13:48:42 GMT 2023
[15c0c279-90004112] There was an unexpected error (type=Service Unavailable, status=503).'
[Unibet] Official Thread Quote
05-15-2023 , 05:37 AM
Quote:
Originally Posted by Jackmillzy
I resent it yesterday, did you receive it mate? Also i'm getting a 503 error trying to use the client now but i've heard its up. Specific error:

'This application has no configured error view, so you are seeing this as a fallback.

Sun May 14 13:48:42 GMT 2023
[15c0c279-90004112] There was an unexpected error (type=Service Unavailable, status=503).'
There were some global Unibet site issues yesterday that were causing the error. The login screen you see in the poker client actually comes from the main website so when that's down, the login page won't appear.

Got the PM now.
[Unibet] Official Thread Quote
05-17-2023 , 08:45 AM
Client 3.27.0 Release Notes

Server release: Tuesday 23rd May
Client release: Monday 29th May


Upcoming promotions in this release (May)

• Prize Drop, 19th June – 23rd July (35 days)

• Affiliate XP Race 1st June -30th June

• MTT Bankroll Booster Series, 25th June – 2nd July (1 week)

• June Mission


Currently running in May

• High Hand, 8th May – 4th June
• HexaPro Daily Race 8th May – 4th June (4 weeks)
• May Mission


Upcoming promotions in June release (preliminary)

• Summer Bootcamp, 3rd July – 6th August
• Banzai Flips, 24th July – 27th August
• Time Based Jackpot Mania, August
• XP Points Race, 7th Aug – 3rd Sept
• July Mission
• August Mission

Improvements


• New Navigation
https://www.unibetcommunity.com/foru...ase-notes-327/ for all the pretty pictures

Other improvements:

• Touch up of the CP View such as uniformed buttons, ‘reward’ text is always on top, uniform body texts.

• Closing “X” is now bigger and more visible on different backgrounds:

• We added a new Cancel PT Bonus button in client:


Bug Fixes

• Android WEB, when searching for Tournaments you only get number pad. Fixed now so letters can be entered as well.
[Unibet] Official Thread Quote
05-18-2023 , 02:05 AM
Andy, Stube

I think their is time for some changes and I am curious about your views.

Lately the games on nl400 are drying up a little bit and there is not much action. The games are becoming more predatory and some reg(s) is abusing the rules.

It’s very common for a regular to quit and instantly rejoin the table in order to change a seat (position on fish), meanwhile also changing their nicknames. Sometimes the changed seat is not ip on fish and he does it again, leaving and rejoining.

I didn’t study/try the algorithm on that but…

I mind this a lot as a winning reg but if it stays like this the only thing unfortunately I can do (and every other reg) is to do the same

Their were situations already that the fish left the table when he saw what is going on (he might be a fish but he is not an idiot).

I love the concept of Unibet poker with an idea of fair play for everyone and protecting the weaker players but I think there is time for some small changes.

Can you please change the algorithm for seating, that whenever you rejoin the table you have to be seated at the same seat?

Can you please think about the change that if you rejoin the same table in next 5-10 minutes after you left you can’t change your nickname? I suppose this one might be a little tricky/complicated, I also understand it’s coming from a reg, but it’s very frustrating to play tables without a fish 2-3-4handed and see regs constantly rejoining and checking is there a fish while changing nicknames. Some limit per day would be also totally fine.

I will follow up somehow, I played a lot on Unibet. But the fish will not. It’s just not right and fair. Not the spirit of Unibet and clear abusing of rules.

Thank you
[Unibet] Official Thread Quote
05-18-2023 , 05:03 PM
Hi Andy, could you please revive my ticket. My 250 Unibet Open ticket expired and I played a lot of satties to get it. I knew it was going to expire but thought regging a few days early would make it not go past the expiry date, which used to be the case. Would really appreciate it if you could help me. Nick: LetMeBingo

Thanks in advance
[Unibet] Official Thread Quote
05-18-2023 , 08:23 PM
Hello, is Unibet Poker avaiable in Germany?
[Unibet] Official Thread Quote
05-19-2023 , 03:54 AM
Quote:
Originally Posted by MasterDawg
Andy, Stube

I think their is time for some changes and I am curious about your views.

Lately the games on nl400 are drying up a little bit and there is not much action. The games are becoming more predatory and some reg(s) is abusing the rules.

It’s very common for a regular to quit and instantly rejoin the table in order to change a seat (position on fish), meanwhile also changing their nicknames. Sometimes the changed seat is not ip on fish and he does it again, leaving and rejoining.

I didn’t study/try the algorithm on that but…

I mind this a lot as a winning reg but if it stays like this the only thing unfortunately I can do (and every other reg) is to do the same

Their were situations already that the fish left the table when he saw what is going on (he might be a fish but he is not an idiot).

I love the concept of Unibet poker with an idea of fair play for everyone and protecting the weaker players but I think there is time for some small changes.

Can you please change the algorithm for seating, that whenever you rejoin the table you have to be seated at the same seat?

Can you please think about the change that if you rejoin the same table in next 5-10 minutes after you left you can’t change your nickname? I suppose this one might be a little tricky/complicated, I also understand it’s coming from a reg, but it’s very frustrating to play tables without a fish 2-3-4handed and see regs constantly rejoining and checking is there a fish while changing nicknames. Some limit per day would be also totally fine.

I will follow up somehow, I played a lot on Unibet. But the fish will not. It’s just not right and fair. Not the spirit of Unibet and clear abusing of rules.

Thank you
We'll have a look at this. I tested it very quickly and was sat in the same seat even with a new alias so if there is a trick to ensure you get moved it would be handy to know.

Quote:
Originally Posted by LowFrequency
Hi Andy, could you please revive my ticket. My 250 Unibet Open ticket expired and I played a lot of satties to get it. I knew it was going to expire but thought regging a few days early would make it not go past the expiry date, which used to be the case. Would really appreciate it if you could help me. Nick: LetMeBingo

Thanks in advance
Will do. The press release regarding the next Unibet Open was due to go out today but a few things have not been finalised so it's been pushed back a week. I moved the final back a week and unregistered everyone which is why the ticket expired.

Quote:
Originally Posted by Craper
Hello, is Unibet Poker avaiable in Germany?
It is not. I don't think any Unibet product is available in Germany now. The tax man is too greedy
[Unibet] Official Thread Quote

      
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