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09-24-2020 , 11:21 PM
Hello!
Is there a way to sit out or sit out next BB in cash tables? Option disappeared after latest update and can't find it elsewhere in client.
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09-25-2020 , 01:53 AM
Quote:
Originally Posted by IJustClick
Hello!
Is there a way to sit out or sit out next BB in cash tables? Option disappeared after latest update and can't find it elsewhere in client.
its on the right cornder the big X
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09-25-2020 , 03:39 AM
Quote:
Originally Posted by marco182
its on the right cornder the big X
Thank you. I was afraid to press it on active tables as on those where I "opensit" it just closed the table. The most confusing sit out button in history of online poker (or I am just dumb).
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09-25-2020 , 05:16 AM
Quote:
Originally Posted by IJustClick
Thank you. I was afraid to press it on active tables as on those where I "opensit" it just closed the table. The most confusing sit out button in history of online poker (or I am just dumb).
You are right, it is the most confusing sit out button
[Unibet] Official Thread Quote
09-25-2020 , 05:36 AM
Quote:
Originally Posted by marco182
You are right, it is the most confusing sit out button
At first yes it is. But once you know it, no more. You know what really confusing is, 3D programs with 1000+ buttons.
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09-25-2020 , 06:32 AM
Whenever I get a notification with my leaderboard position for UOS I get disconnected for like half a minute which sits me out at all tables..I ve now disabled table notifications I hope this works..

Does someone else experience that or is it on my side??
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09-25-2020 , 08:29 AM
Quote:
Originally Posted by RK_95
Yes I am still having this issue. On a Samsung S9 phone with Android version 10 and Version One ui 2.1.
Seems to be an issue with a certain version of the Samsung Keyboard. Can you confirm you're using the Samsung Keyboard and also what version?
A temporary fix would be to install a keyboard app like swiftkey (which is also 100 times better than the Samsung one )
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09-25-2020 , 09:10 AM
Quote:
Originally Posted by wombel89
Dear Unibet,

First of all, thanks for all the changes there have been made! I think everything is much cleared and better for us poker players. Great job!

I have a question about the cards which are displayed on the table (the board). Is there a possibility you can put the cards a bit better on the board (not shown as lay down as they now are)? I think the hole cards of hero are shown perfectly, I like to see the board cards to shown as this as well.

You know what I mean? Don't really know how to explain it any better.

Thanks & best regards,

Wombel89
Dear Unibet support,

Is my request being forwarded to the support team? I think more poker players would like to see the board cards better (like hero's hole cards).

Thanks!
[Unibet] Official Thread Quote
09-25-2020 , 09:18 AM
Quote:
Originally Posted by Andy-Unibet
New loyalty system is scheduled for Q1 2021 (Jan 1st) but may end up being Q2 depending on how much extra work needs done after the client launch on the 22nd. We don't want to Supernova Elite you guys and pull the current program mid quarter
Oh, so we will have a drastic drop in loyalty system for volume players...
How drastic?
[Unibet] Official Thread Quote
09-25-2020 , 09:21 AM
Quote:
Originally Posted by Stubbe-Unibet
Seems to be an issue with a certain version of the Samsung Keyboard. Can you confirm you're using the Samsung Keyboard and also what version?
A temporary fix would be to install a keyboard app like swiftkey (which is also 100 times better than the Samsung one )
I am indeed using the Samsung Keyboard. V5.0.30.8
[Unibet] Official Thread Quote
09-25-2020 , 09:36 AM
Quote:
Originally Posted by wombel89
Dear Unibet support,

Is my request being forwarded to the support team? I think more poker players would like to see the board cards better (like hero's hole cards).

Thanks!
This has asked several times and the answer is : not happening because it makes screenscrapers etc harder to work. It's annoying but you get used to it eventually.
[Unibet] Official Thread Quote
09-25-2020 , 10:01 AM
Quote:
Originally Posted by dsprinceana
Whenever I get a notification with my leaderboard position for UOS I get disconnected for like half a minute which sits me out at all tables..I ve now disabled table notifications I hope this works..

Does someone else experience that or is it on my side??
You get the notifications after a reconnect, not the other way around. We should look at only triggering them upon login, but I can assure you the disconnect is not cause by the notifications
[Unibet] Official Thread Quote
09-25-2020 , 10:03 AM
Quote:
Originally Posted by wombel89
Dear Unibet support,

Is my request being forwarded to the support team? I think more poker players would like to see the board cards better (like hero's hole cards).

Thanks!
There's no support team to forward to. You're lucky enough to have a direct link to the product manager (myself) and product expert (Andy)

But no, we are not planning to change this.
[Unibet] Official Thread Quote
09-25-2020 , 10:04 AM
Quote:
Originally Posted by adytzoy
Oh, so we will have a drastic drop in loyalty system for volume players...
How drastic?
This has been discussed several times earlier in the thread. Can't say more than what's already been said a few times

We can't really comment on this, as nothing is decided in terms of numbers.
[Unibet] Official Thread Quote
09-25-2020 , 10:07 AM
Quote:
Originally Posted by Esa_Perse
This has asked several times and the answer is : not happening because it makes screenscrapers etc harder to work. It's annoying but you get used to it eventually.
Ah okay, didn't see that Thanks for responding though!
[Unibet] Official Thread Quote
09-25-2020 , 10:09 AM
Quote:
Originally Posted by Stubbe-Unibet
There's no support team to forward to. You're lucky enough to have a direct link to the product manager (myself) and product expert (Andy)

But no, we are not planning to change this.
Oh wow, that's good to hear that we are in direct line with you guys!
Damn, that's the only annoying thing that's left. Too bad, maybe I get used to it or you will change it in the future.

Thanks anyway for the quick response
[Unibet] Official Thread Quote
09-25-2020 , 10:12 AM
Quote:
Originally Posted by Stubbe-Unibet
You get the notifications after a reconnect, not the other way around. We should look at only triggering them upon login, but I can assure you the disconnect is not cause by the notifications
Hmm I guess that might also be true depends how u look at it..then I guess I just get disconnected alot like 2-3 times day I guess it s on my side ..
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09-25-2020 , 06:57 PM
Where can I view my upcoming playthrough bonus?
I can only see the current one

Nvm, found it this very second
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09-27-2020 , 05:21 PM
A lot of hands are missing from my today's session in the History tab, how could this have happened?

Also would really love to be able to sort the hands by pot size or by winnings, it's pretty tedious to go through all the hands to try and find the ones you want.
[Unibet] Official Thread Quote
09-28-2020 , 04:26 AM
Quote:
Originally Posted by TilTMaN
A lot of hands are missing from my today's session in the History tab, how could this have happened?

Also would really love to be able to sort the hands by pot size or by winnings, it's pretty tedious to go through all the hands to try and find the ones you want.
Are they missing from the start of the session. It think it only remembers the most recent 500 hands or something.

@Unibet, although I support these kinds of moves to stop people data-mining hands, IMHO just remembering the last 500 is a bit low (maybe there could be something like it will only let you open some number of hands per day but will remember more so that you can go back further to fish out that weird hand from the start of the session).
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09-28-2020 , 05:23 AM
Quote:
Originally Posted by LektorAJ
Are they missing from the start of the session. It think it only remembers the most recent 500 hands or something.

@Unibet, although I support these kinds of moves to stop people data-mining hands, IMHO just remembering the last 500 is a bit low (maybe there could be something like it will only let you open some number of hands per day but will remember more so that you can go back further to fish out that weird hand from the start of the session).


There is a copy button now in the history tab so you can collect these during your session for review. before the limit is hit. Not tried running it through any replayers to see if they'll work yet though.
[Unibet] Official Thread Quote
09-28-2020 , 07:43 AM
Quote:
Originally Posted by Andy-Unibet


There is a copy button now in the history tab so you can collect these during your session for review. before the limit is hit. Not tried running it through any replayers to see if they'll work yet though.
Great. I assume you're not letting people copy every single hand though to avoid people running HUDs off it.
[Unibet] Official Thread Quote
09-28-2020 , 03:45 PM
Quote:
Originally Posted by LektorAJ
Are they missing from the start of the session. It think it only remembers the most recent 500 hands or something.

@Unibet, although I support these kinds of moves to stop people data-mining hands, IMHO just remembering the last 500 is a bit low (maybe there could be something like it will only let you open some number of hands per day but will remember more so that you can go back further to fish out that weird hand from the start of the session).
There was a whole in the middle of my session. It was doing it today as well but I think I found what's doing it. I think it happens when you have the replayer of a certain table still open. The hands will register in the History section only when you close it.
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09-29-2020 , 07:26 AM
Hey as of of a few months ago pretty much all your traffic had died at 200 and 400 PLO any Chance you could run a specific promotion for it or consolidate the stake levels IE
10 PLO, 50 PLO, 100 PLO and 400 PLO.

Would love to start putting money back in your business rather than stars but due to pretty much zero traffic at 400 PLO this is impossible.

Cheers Life Grind
[Unibet] Official Thread Quote
09-29-2020 , 11:37 AM
Quote:
Originally Posted by Life Grind
Hey as of of a few months ago pretty much all your traffic had died at 200 and 400 PLO any Chance you could run a specific promotion for it or consolidate the stake levels IE
10 PLO, 50 PLO, 100 PLO and 400 PLO.

Would love to start putting money back in your business rather than stars but due to pretty much zero traffic at 400 PLO this is impossible.

Cheers Life Grind
The Flop Race promotion is coming mid-October which rewards all of 50-400 PLO players according to volume played. Although it seems to only be running for 4-5 weeks this year and limited to 40k Euros as opposed to 60k... Am curious, any reasons behind this cut?

Last edited by Dubnjoy000; 09-29-2020 at 11:42 AM.
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