that will be when you apologize formaly and professionaly for name calling ''throll'' , ''stupid'' to a paying customer. i had not reffered to any1 with personal adjectives until that point... so those were in response to the faul treatment and disrespect.

as for what malta may do or not.. you can get sanctioned for bad practices.. and if they dont.. i dont care.. the bad press you have costed the company its already a initial ''fine'' and personal win for me.. ppl know now what they can get and expect here from UNIBET.. and it aint nuttin nice.. you made big dent to unibet.

i already took several wins with this.. made you do many things you didnt want to do.. like responding the robot query.. making you say sorry several times.. as we both know that account doesnt have 1 cent in it. so you keep th change..

Wonderful; glad to hear we're at an end with this, and thanks for your final update. Please don't post in this thread again unless you PM me and let me know what new information you have to provide, and then I'll let you know if you should go ahead and post.

Since I'm now apparently the target for stratigic's rage, I gave him a special thread to vent in:

https://forumserver.twoplustwo.com/5...rator-1773191/

I got the report back from Relax, here are some of the numbers:-

- Just under 36k accounts had at least 1 token unused at the end of the promo.
- Just under 173k total tokens unused.
- Just over 28k of the 36k records are made up of accounts with 5 or less bronze tokens only. These are most likely accounts where players didn't log in during the promotion or just didn't use their 1 free token they got each week.
- Most tokens leftover in a single account per level - Bronze: 165 / Silver: 160 / Gold: 157
- Most total tokens leftover in a single account: 285

I have sent the report to the marketing team to see if we can create some sort of reminder, either via email or in-client on log-in to remind players they have tokens to use up. While I don't think we should be telling players all the time (it might get annoying) I think a gentle nudge now and again would be good.

Stubbe has already cleared this up but I'll just reiterate.. we do not have house bots. If we did, our cash games would run around the clock at all stakes.

Do you still have this issue after the site issues last week? Where about are you located? There are some log-in issues with a few markets where it throws you back to the Unibet homepage instead of the client so it could be related to that.

Not sure if Stubbe caught this in all the excitement over the weekend. Will get it checked and updated if not. Thanks for the heads up and for not going on a 5 day, multi-post rant because one of our links was incorrect



Just want to highlight this again as Spoiler Stubbe has given away the spec for the ratholing changes we will be implementing. I know it's been a long time coming but it's booked in for dev time and will actually be happening in the near future.

Appreciate the love for the Unibet CS. I always thought they were among the best when I was a customer and it's my main personal goal in the role I'm in with Unibet to make sure it's as good, if not better, going forward.

With regards to the payouts for Hexapro the lower minimum payout is there to allow for much more frequent higher multipliers. We also charge less rake

Hi,
yes indeed higher multipliers are more frequent, x5 and x10 especially but the perverse effect is that it does make us players swing a lot more because our results depends of those higher multipliers.

Awesome proof and argument for not having house bots, ROFL. Now I really feel safe

Yes it's about the feeling every time you play a low multiplier it's for nothing really...
And it happens a lot. And when you hit a higher multiplier and lose, i'm done playing another ten low multipliers. It would be better to tweak a little in the higher ones and give it to the lowest. When it's your lucky day, then it will be anyway..... you will only notice it when you play a low multiplier. In a good way.

Wow, and I thought I had quite a few leftover unused tickets Thx for the answers and initiative friend

And you have solid proof that there are house bots? ROFL now I really feel scared. I mean you have registered here 2011 and you honestly believe there are house bots at unibet? Bots that are put to the pool by unibet? What is it with ub that attracts people like this? And for saying this it obv makes a fanboy affiliated etc but couldn't care less.

To me, this type of tinfoil hat concerns shouldn't be covered in detail in this thread - if we start going to that level, we'll never get out of the deep we've sunk into the last week

Anyway. Look up these two things: Kindred Group revenue 2019 and Kindred group revenue from poker 2019 and consider the following: having house bots could see our licenses revoked on all markets; total collapse of the business. It'd simply be incredibly stupid (and that's putting it nicely) from a business perspective, no matter how you look at it. Furthermore, the games are verified and tested, and we operate in and hold licenses for several different jurisdictions.

Warning, derail : I remember the weirdest take about online poker is rigged discussion I had to - sigh - partake in at my local casino when the guy, an odd fellow but semi-reasonable at first, ended up concluded that he would not play online because on house-bots No specific site was designated, it was just a generic online poker is rigged and this is how they do it thingy... I got out of that conversation pretty quickly.

During these pandemic times where heaps of peeps loiter social-media with off-the-wall conspiracy theories, am I surprised to see the house-bots thingy pop-up ITT... Nope Anyway, end of derail

Think about how good the games must be

Fan boys in the house. Keep on licking guys ��

They are but then again the house bots counteract against that

What some players seem to not understand is that most casinos earn their money from casino games, and not poker. Poker is only maybe around 15-20%. So it would be kinda stupid to ruin everything, their whole business using house bots.

Andy, could you please elaborate a bit on the Hexapro Banzai promo? I read on the community that Stubbe said it is not like:
When 1000 games left, 1/1000 chance on jackpot. How does it work then? Do you guys preset a number where the jackpot will guarantee to fall?
Asking because it seems like a lot of jackpots are falling in the last 150 games, which leads to me mostly grinding the game when last 200 games are on the counter.

Overall my first impression of Hexapro banzai is that it is fun when you know a jackpot can fall, but the games are dead when no jackpot is guaranteed.

Aren't we bots too?

Answer seriously though:

If you had a licensed betting/casino business with an extra few percent on the side for some online poker tables, would you risk losing the lot by using house bots on the poker tables to earn an extra few fractions of a percent from said poker tables?

3-4% for us (was 2 % for many years)

There's no set number. What we've defined is after what percentage of games, on average, the JP will hit (this is a global configuration applying to all jackpots)
Next JP Mania will be back to the 1000x only (it's already planned a while ago, so can't make any changes), but 100x are really promising; we might just have to adjust the mechanics slightly. I think we could have the counter starting slightly higher (but always below 1000) and hit earlier on average (would be better value for you guys, so sure you'll like it )

Thank you

I really like the 100x jackpots tbh. It is nice to play for a jackpot knowing it will fall pretty soon.

Value overall might be higher then, but as it is now, value is really high if you just start playing when counter is below 200, because you know when it is above that number, the jackpots barely fall. 1000x is fun, but in some cases it can take days before jackpot hits, which isnt that appealling to me.

I actually got dealt in three jackpot games already, and yesterday evening I took down my first, for 160 euro

Nice to hear! - both about the win and that you like the 100x.

I personally prefer the 100x as well (partly because I pushed for this one ). When the promo is over I'll see what the numbers say in terms of which worked better; the 100x or 1000x. The EV fee (from a player perspective) is actually better on the 1000x, but as you say, it's just not very exciting when the counter is at 6000. With a few tweaks, 100x could be even better, and if we add regular HexaPro in the mix, the JP will go much faster as well

Hi,
the x100 promotion are indeed nice .

Sometimes, it's rare, the jackpot count go below 0, how is it possible ?
It happened yesterday

thank you

One other comment on the Hexapro banzai promo. Clicking on the jackpot counter should always lead you to the Hexapro Banzai stake the jackpot might fall on.

In the current situation it leads to last visited Hexapro format/stake. F.E. jackpot on €1 HEX BANZAI, clicking leads to €5 normal Hexapro.

The counter stops the moment the first hand has been played out. I agree this isn't ideal (doesn't matter much with the 1000x, but 100x it has more of an impact), but it's unfortunately a lot of work to change this (why it was designed like this in the first place).