So you want to use a HUD on a site that explicitly states no HUDs and you don't want to be banned for it?

Moran alert.

Diane Abbott i believe you are troll and much more Moran than me, prob you are some child so i do not mind it. if you know how to read just go few steps backwards and if you have IQ more than 40 you will figure it out what i was talking about.

i bellive that you are not capable of that so you do not even need to bother

So i hope they will fix it as soon as possible !

You come in here asking if you can use prohibited software from a site that looks like it's from the 90s, you question why someone is 99.5% sure that it wouldn't work on Unibet. You want someone else to pay for the software so you don't have to.

If you search this thread you'll see that this question has been asked lots of times and Unibet's answer is always the same.

Hi all,

two points I want to explain further:

1. List of blacklisted countries: it is important to know the difference between being able to register/deposit/withdraw from a specific country and just visiting it and playing from there. Playing is allowed from almost all countries in the world, US being an exception. However, if there are financial transactions from a blacklisted country like Turkey for example, your account would automatically be blocked by the system for security measures.

Keep in mind that we only guarantee play from countries where we have a license or that are part of the countries list when you register on the .com site. All other countries might work but there is no guarantee.

If you for example visit Turkey and make a deposit from there, the account will be blocked but it will be unblocked on your request once you are back home.

So the general rule is: if you can't find a country (besides the licensed ones with their own domain) on the .com registration list, it's a country that is not supported by us, which doesn't mean that it's automatically illegal to play from there, if you're just visiting. If you move to a country that is not part of the list however, you'll not be able to play with us anymore.

Hope it is clear enough to understand.

2. Holdem Indicator: It does not work with us at the current stage and we are aware that it is still listed as supported on their site. We try anything possible to prevent usage of any 3rd party tool interacting with our software.

So if you hear about any software that is working with us when it shouldn't, please let us know and we will investigate it.

Many thanks

Thought I'd get this sorted in 2 posts but left myself some wiggle room and said 3.
It's regardless if you guys have a template or not as that wasn't the focus of my question.

If I email Unibet and say that I believe that two players are colluding "jane doe" and "Johnny Smith".
Will Unibet confirm to the complainer that these two players are banned and give me a refund. Yes or no? If the answer is yes than that's proof that you are perfectly able to put forth the names of colluders should Unibet choose to do so.
Pokerstars does it... and their player names are static.

Sorry to force your hand on this issue but I'm tired of excuses any operator says about privacy as all of these laws were designed by operators years ago for the benefit of the sites only and at the cost of consumers in terms of protection from colluders and sites that are just pocketing the confiscated funds.

my negative feedback on unibet policy/customer support:
today i create an account on unibet. after creation i contact support to ask what is needed to verify my account. i explain that i always verify my accounts for deposits and withdrawls prior to putting money onto any site. i am told repeatedly ' no sir, not possible. security will contact you if needed for documents'

fast forward 10 hours. i make a skrill deposit. play my first tournament. attempt to register a 2nd one....technical error. account blocked. customer support contact and told need verification documents.................................

how can you do this? feel like im in the twilight zone. of course today begins 9 day jungle asian holiday when no banks will likely be open so im looking at 2 weeks of having my funds held hostage when i went out of my way to prevent anything like this from ever happening.

your security/customer support practices need major improvement. it should be illegal to hold customers funds hostage like this

Sometimes when you get auto logged out due to inactivity you can log in and only see this: https://imgur.com/a/HHjOLyC , have to close and open client to fix.

Can you enable remember username(email) on your client log in?

When you open hand replayer it opens in the exact same spot as the latest clicked table window. It's goddamn idiotic and I should ask for a refund due to the missclicks but id rather you guys make it so the replayer opens the same place as the user closes it.

Is is it possible to enable viewing of all in EV? I think both regs and recs would like to see whether they ran above or below EV on a certain day or week.
I think being able to see EV for a week would help both pros and recs to relax about their play.

moved to playing here from BetOnline about a 3-4 weeks ago since they started running the Hexapro spin and go jackpot promotion (guarantee to hit within 10000 games)

Ups and downs, started on a huge upswing but no on my low swing

my question is, I've noticed almost every single jackpot, and especially the bigger jackpots, all tend to get hit until at least in the last third of the 10000 games....for example most get hit with 3000 or less

I'm wondering the probability of such is very low to see so many cosecutive jackpots only hit when the guarantee is down to 3000ish or less...or is it the case that this guarantee is not random and that Unibet is manipulating things to generate more rake ?(ex. an influx of participants will wait to play when a jackpot will hit in 3000, 2000 or less etc....)

Is Unibet legit in your opinion in 2019 and what are the thoughts about this promotion minus the trolling (they are for fish blah blah blah)

any insight would be greatly appreciated

Did you find the specific data regulations you quoted?

Might sound a bit weird but what if you had:

1e 9max 3paid
2e 9max 3paid
4e 8max 3paid
10e 7max 2paid
25e 6max 2paid
50e 5max 2paid
100e 5max 2paid

If anything its unique compared other sites and solves the liquidity issue.
I think that On Demand could be more popular if it had its own tab, 6max-18max, 1e-10e.

^^If you want to kill all games above 1€ then your system is pretty good.

Also if you're multi-tabling a mixture of 4s and 10s it would be a nightmare to keep track whether you're on the bubble or not.

The 25e games struggle to run with 5 players needed anyway.

I have done some research on it and I was misinformed and was wrong about what I said with the data protection, that's my fault and I apologize for it.

I have done some digging on how cases have been handled in the past and unfortunately there is quite some room of improvement in that regard.

I'm currently in the process to working together with the regarding departments to improve the procedures and communication in matters like this.

It's not so easy unfortunately, as many factors have to be considered, so I kindly ask you to be patient with me (us) until these new procedures will be implemented but I will do my best to be as transparent as possible.

Hey,
I'm sorry to hear you had this experience.

There are multiple reasons, why we the Security team doesn't want to send us the docs at their choice, some of them I can't share here.

One reason is that we have millions of customers, imagine everybody would want to send their docs in straight after registration, it's just too much.

I understand you want to verify yourself as soon as possible to avoid any issues and you got unlucky that it actually happened to you this way. Since I worked in that department before, I can tell you that this case is more of an exception.

If you send me your account details, I can try to speed up the process a bit for you (no promises though).

I have added the remember user/email feature to our list of improvements, will see how much work it would mean and it can be implemented (and why it hasn't been done yet).

Regarding the hand replayer, it worked good for me and was looking for an empty space to open it, which device are you using where it happens and how many tables do you play? Do you tile tables?

All-in EV is not possible at this stage unfortunately.

So far jackpots hit after 2441 and 9527 games.
Because the promotion format is a must go jackpot within 10,000 games, the likelihood of the jackpot hitting will increase as the counter comes closer to zero

Thanks for your idea.

At this stage, we don't want to have any changes in the SNG structure, if our liquidity increases, changes are possible but as for now, things will stay as they are.

Apology accepted, thanks for the reply.

So you can say whether the investigation revealed any sort of cheating then?

The investigation did not reveal anything forbidden, no.

Thanks

I see same problem on my play..

Any competent reg would have no issue with this IMO.

I've 12-15 tabled the 5 mans before, no chance I have time to check the stake on each game before making a decision. It's a futile debate anyway, liquidity isn't there.

Isnt there a 10 table cap or is that just Cashgames?

just cashgames

Also the idea of going up to 9-handed presupposes that 9-handed is better. Particularly for people playing on mobile devices but just generally, 9-handed has too much waiting and folding and watching people play a hand you're no longer in.

I think sites like 9-handed poker because they are looking at stats like the number of BB per 100 hands played that the recreational players lose. That's misleading though, because the recreational player doesn't extract "fun" from playing a hand by folding it. A more instructive stat would be "BB lost / VPIPed hands".

I don't know which stakes you are playing but at NL50-NL200 the cap is 6 tables.

I'll double check tonight, but I'm fairly certain cap is 8 tables on 4NL & 10NL, and 10 tables max on 25NL+

That is correct, the cap for NL25+ is 10 tables on the desktop version.