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06-07-2019 , 08:15 AM
101% RB for a week

https://www.runitonce.eu/promotions/101-week/


UK Players can now apply to be StreamRs. 11H of the T&Cs are specific for UK StreamRs. https://www.runitonce.eu/streamr-terms-and-conditions/
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06-07-2019 , 09:31 AM
Also the software runs super stable now, well done tech team.
unfortunately still no hotkeys.
[Run It Once] Unofficial Thread Quote
06-09-2019 , 01:22 AM
Quote:
Originally Posted by cancerstars
Also the software runs super stable now, well done tech team.
unfortunately still no hotkeys.
Was waiting on an update regarding playability, this is good news!! If only there would be some plo20 games now. Seems like only a handful are playing plo50 for the last week or so!
[Run It Once] Unofficial Thread Quote
06-09-2019 , 04:01 AM
jus' lurking until the word SNG pops up :*
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06-10-2019 , 05:35 AM
Quote:
Originally Posted by Fergastra
Since the download has released last week I have played around 25 hours and have not had a single crash. Nice patch!
Quote:
Originally Posted by cancerstars
Also the software runs super stable now, well done tech team.
unfortunately still no hotkeys.
Hey Fergastra and cancerstars,

I'm happy to read you two are having a better experience, thanks for sharing this with our team.

Quote:
Originally Posted by Uhrenknecht
jus' lurking until the word SNG pops up :*
Hey Uhrenknecht,

We hope you don't have to continue lurking for too long. I'll provide an update on SNGs in this thread as soon as I have one.
[Run It Once] Unofficial Thread Quote
06-10-2019 , 04:43 PM
Any hope for applying for a Danish licens anytime soon?
[Run It Once] Unofficial Thread Quote
06-11-2019 , 06:51 AM
Quote:
Originally Posted by mckrogh
Any hope for applying for a Danish licens anytime soon?
Hi mckrogh,

A Danish licence will likely be the first additional licence we will obtain. However, at this time, we don't have an estimated date for when we'll obtain a Danish licence. We'll make an announcement in this thread when we have an update.
[Run It Once] Unofficial Thread Quote
06-12-2019 , 03:46 AM
Nick, when are resizeable tables coming?
[Run It Once] Unofficial Thread Quote
06-12-2019 , 05:28 AM
Quote:
Originally Posted by insyder19
Nick, when are resizeable tables coming?
Hi insyder19,

Resizeable tables are a high-priority item for our team, and our tech team is continuously working on this. However, at this time, I don't have an estimated date. We're hoping to implement resizable tables soon.
[Run It Once] Unofficial Thread Quote
06-12-2019 , 08:59 AM
Quote:
Originally Posted by RunItOnce Nick
Hi insyder19,

Resizeable tables are a high-priority item for our team, and our tech team is continuously working on this. However, at this time, I don't have an estimated date. We're hoping to implement resizable tables soon.
Thanks, that would be great.

I think you are aware of the changes Party is making soon and probably understand how big of a chance that is for RIO to basically get all the traffic regs generated there as most of us to want to leave Partypoker now. Just saying that right now there is a huge opportunity for RIO to increase it's traffic if the right updates are coming soon!
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06-12-2019 , 02:05 PM
Finally some people are playing again, can confirm that the playing experience is much better now. No more glitches, crashes or sit out problems!!!

Still a long way to go imo.

I'll offer some more feedback. I hope you are already aware but just in case, while this is obv a big improvement from what it was, it still isn't feeling snappy and smooth enough. Some things need to be tweaked, some things need to be a tad faster, and some things just need to be a lot smoother.

The graphics are just too basic and too ugly as well. Hopefully you will improve this!

More custom stuff!!

Overall I'm happy, I'm happy that people are playing again! Hopefully this uptrend continues, hopeful the site improves as we go on and the player base gets stronger. Lets go!!! Long live poker!!!

Almost forgot, good change in the splash the pots!! This is much better, it's no longer a shove fest preflop, which is what was happening in even the smallest of splashes, literally every 1 was bombing mediocre hands for 5bb lol!

Now though, the splash does not get counted towards the pot, so we continue to play poker and, people can't just raise you allin preflop anymore!

I still much prefer 50% rake back traditional way. I'm hopeful you consider making these splashes more a novelty, and only use for example 10-20% of the overall rake back and splash with that instead. You could reduce the splashes and only splash big pots. I think this would be much better, everybody receives 30-40% rake back as usual and you splash the remaining in big 100bb+ splashes. Best of both worlds.

The smaller splashes add nothing to the game. The recs come back for the big splashes and the regs come back for the rakeback!!!

Lets make both happy!
[Run It Once] Unofficial Thread Quote
06-12-2019 , 02:43 PM
I'm not trying to be a dick but literally every single update from Nick is "X is planned, no estimated date, hopefully soon". When I downloaded RIO on the first day 4-5 months ago not being able to resize tables was a big issue but high priority and I remember Phil saying it's not a 2 minute job, will likely take a few weeks. Well months down the line there's still no estimate? I want RIO to be an amazing site with SNGs/MTTs etc but the writing is on the wall at the moment. None of Nick's updates inspire any optimism that the development team have a clue.
[Run It Once] Unofficial Thread Quote
06-12-2019 , 03:50 PM
Quote:
Originally Posted by insyder19
Thanks, that would be great.

I think you are aware of the changes Party is making soon and probably understand how big of a chance that is for RIO to basically get all the traffic regs generated there as most of us to want to leave Partypoker now. Just saying that right now there is a huge opportunity for RIO to increase it's traffic if the right updates are coming soon!
What are they doing, that people want to leave?
[Run It Once] Unofficial Thread Quote
06-12-2019 , 07:09 PM
Let’s get some PLO1k going on RIO, guys.
[Run It Once] Unofficial Thread Quote
06-12-2019 , 10:14 PM
went to play the event.... 0 NLHE games going.... zero....
[Run It Once] Unofficial Thread Quote
06-13-2019 , 05:54 AM
I played some yesterday and 3 tables were doing fine. Today 3 or 4 tables were lagging.

Anyhow, I also wanted to figure out whether it's actually worth playing in games where I cannot make future notes in order to identify good tables. So I compared the rake to Stars and Party and noticed that RIO is charging the most at PLO 200 for example?

Can that be true or am I missing something? Like yeah, you get 51% rb but then you probably grind at tables with zero ev.
[Run It Once] Unofficial Thread Quote
06-13-2019 , 06:21 AM
Quote:
Originally Posted by The_Jackal21
Finally some people are playing again, can confirm that the playing experience is much better now. No more glitches, crashes or sit out problems!!!

Still a long way to go imo.

I'll offer some more feedback. I hope you are already aware but just in case, while this is obv a big improvement from what it was, it still isn't feeling snappy and smooth enough. Some things need to be tweaked, some things need to be a tad faster, and some things just need to be a lot smoother.

The graphics are just too basic and too ugly as well. Hopefully you will improve this!

More custom stuff!!

Overall I'm happy, I'm happy that people are playing again! Hopefully this uptrend continues, hopeful the site improves as we go on and the player base gets stronger. Lets go!!! Long live poker!!!

Almost forgot, good change in the splash the pots!! This is much better, it's no longer a shove fest preflop, which is what was happening in even the smallest of splashes, literally every 1 was bombing mediocre hands for 5bb lol!

Now though, the splash does not get counted towards the pot, so we continue to play poker and, people can't just raise you allin preflop anymore!

I still much prefer 50% rake back traditional way. I'm hopeful you consider making these splashes more a novelty, and only use for example 10-20% of the overall rake back and splash with that instead. You could reduce the splashes and only splash big pots. I think this would be much better, everybody receives 30-40% rake back as usual and you splash the remaining in big 100bb+ splashes. Best of both worlds.

The smaller splashes add nothing to the game. The recs come back for the big splashes and the regs come back for the rakeback!!!

Lets make both happy!
Hey Jackal,

Glad to hear you're having a better experience. Could you elaborate and share examples of specific instances that should be faster/smoother?

Yes, we changed the maximum bet size for PLO in splashed pots due to community feedback. Based on the feedback we've received so far the majority of the players are happy with the new calculation.

We don't have any immediate plans to make changes to STP as far as rakeback goes. We'll continue to listen to the community and make changes to stp accordingly. I hope you took advantage of the extra traditional rakeback yesterday with 101% total rakeback and will do so again on Saturday. While I know you are not as big of a fan of splashes, we will also be splashing 101% rakeback on all tables today and Sunday.

Thanks for the feedback and good luck!

Quote:
Originally Posted by DianeAbbott
I'm not trying to be a dick but literally every single update from Nick is "X is planned, no estimated date, hopefully soon". When I downloaded RIO on the first day 4-5 months ago not being able to resize tables was a big issue but high priority and I remember Phil saying it's not a 2 minute job, will likely take a few weeks. Well months down the line there's still no estimate? I want RIO to be an amazing site with SNGs/MTTs etc but the writing is on the wall at the moment. None of Nick's updates inspire any optimism that the development team have a clue.
Hi Diane,

I'm sorry you're not happy with my updates. After our public beta launch, our developers' primary focus was on stability, performance, and fixing our major bugs. While we had a group of devs working on resizable tables, we are now able to allocate more resources on this task. I can assure you we know the importance of being able to resize tables and our team is working hard on getting this feature implemented as soon as possible.

Quote:
Originally Posted by babaloos
went to play the event.... 0 NLHE games going.... zero....
Hi babaloos,


Where are you located? I see the time of your post came in at 4 am in Europe (CEST).

Once the promotion started yesterday, our NL traffic was 50+ throughout the afternoon and 100+ throughout the evening/night.

It would be helpful to post a comment in our #game-starters channel in our Discord server the next time you run into this problem.
[Run It Once] Unofficial Thread Quote
06-13-2019 , 09:29 AM
Thanks Nick,

Your answer explains it, I am in PST on the west coast of Canada. Woke up 5am this morning and theres 60+ players in the NL20 pool so makes sense considering the size of the site right now.

As already stated a bit laggy today playing 4 tables but nothing that can't be managed
[Run It Once] Unofficial Thread Quote
06-13-2019 , 10:45 AM
Quote:
Originally Posted by insyder19
I played some yesterday and 3 tables were doing fine. Today 3 or 4 tables were lagging.

Anyhow, I also wanted to figure out whether it's actually worth playing in games where I cannot make future notes in order to identify good tables. So I compared the rake to Stars and Party and noticed that RIO is charging the most at PLO 200 for example?

Can that be true or am I missing something? Like yeah, you get 51% rb but then you probably grind at tables with zero ev.
Hey insyder,

We've improved lag for the majority of players, but there's still more work to do. We're sorry to hear that you're experiencing it. We will continue to work to optimize it further. Thanks for letting us know about your experience.

As far as rake goes, we estimate that our effective rake numbers are much lower than Stars and Party. Phil discussed our decision on our rake structure in depth in his Rake and Rewards post. Instead of trying to repeat what Phil said in his post less eloquently, I'd ask that you please read his article for a deeper explanation.

Quote:
Originally Posted by babaloos
Thanks Nick,

Your answer explains it, I am in PST on the west coast of Canada. Woke up 5am this morning and theres 60+ players in the NL20 pool so makes sense considering the size of the site right now.

As already stated a bit laggy today playing 4 tables but nothing that can't be managed
I thought that might be the reason. Cool, glad you were able to join in on the 101% Super Splash madness. Good luck!
[Run It Once] Unofficial Thread Quote
06-13-2019 , 12:27 PM
Quote:
Originally Posted by RunItOnce Nick
Hi mckrogh,

A Danish licence will likely be the first additional licence we will obtain. However, at this time, we don't have an estimated date for when we'll obtain a Danish licence. We'll make an announcement in this thread when we have an update.
What, i heard Sweden being the first all the time, now danish???
[Run It Once] Unofficial Thread Quote
06-13-2019 , 12:58 PM
Quote:
Originally Posted by RunItOnce Nick
Hi mckrogh,

A Danish licence will likely be the first additional licence we will obtain. However, at this time, we don't have an estimated date for when we'll obtain a Danish licence. We'll make an announcement in this thread when we have an update.
[Run It Once] Unofficial Thread Quote
06-13-2019 , 03:33 PM
Quote:
Originally Posted by Daxxar
What, i heard Sweden being the first all the time, now danish???
Don't mind. Either the site is dead or you are before this occurs. The site is a ghost-town.
[Run It Once] Unofficial Thread Quote
06-14-2019 , 01:49 AM
Lol got an email about the new update inviting me to use a free 10 euros credited to my account.

Downloaded the update and keep getting a "unable to connect to server" message when I try to login.

Not sure if I gave up on this site long ago or am officially giving up now but I've lost all hope anyways. . .

GG rio poker. I'll still use the training site though if that's any consolation
[Run It Once] Unofficial Thread Quote
06-14-2019 , 03:11 AM
I have played a few evening (UTC+2) sessions PLO this week. Playability is good enough for me but one serious problem. During every session all tables close suddenly and have to login again to the client. The client itself doesn't die. When you relogin and queue to tables you don't end up to same tables.

This of course can happend during a hand in progress. I haven't figured out what happens to the money in the pot. Does table close for all opponents, how the pot has been shared???

Last edited by nowman; 06-14-2019 at 03:34 AM.
[Run It Once] Unofficial Thread Quote
06-14-2019 , 08:12 AM
Quote:
Originally Posted by FR-Nit
Don't mind. Either the site is dead or you are before this occurs. The site is a ghost-town.
Hey FR-Nit,

We've seen a spike in traffic since our latest release. Since 101 Week started, traffic has been 50+ for NL and PLO in the afternoon and 100+ for both stakes during the evening.

Quote:
Originally Posted by ilkre4
Lol got an email about the new update inviting me to use a free 10 euros credited to my account.

Downloaded the update and keep getting a "unable to connect to server" message when I try to login.

Not sure if I gave up on this site long ago or am officially giving up now but I've lost all hope anyways. . .

GG rio poker. I'll still use the training site though if that's any consolation
Hey ilkre,

This morning, we had to do a bit of server maintenance. In order to do this, we had to take the server offline. This started at 07:00 (CEST) and lasted for roughly 2 hours.

It looks like by the time of your post, you tried logging in during this window. Please try logging in again and let me know if you have any troubles.

Apologies for the inconvenience.

Quote:
Originally Posted by nowman
I have played a few evening (UTC+2) sessions PLO this week. Playability is good enough for me but one serious problem. During every session all tables close suddenly and have to login again to the client. The client itself doesn't die. When you relogin and queue to tables you don't end up to same tables.

This of course can happend during a hand in progress. I haven't figured out what happens to the money in the pot. Does table close for all opponents, how the pot has been shared???
Hi nowman,

As mentioned in the comment above to Ilkre, we did a bit of server maintenance this morning which addressed the issue you were experiencing, apologies.


As far as the tables closing during hands, the table only closes for one player (you) and the hand continues. Please write our support team (support@runitonce.eu) and explain what happened during your session. Please include as many details as possible on the hand(s) that were affected, such as: the time the hand took place, stakes, hole cards, action, etc. Our support team will review and award funds accordingly.

Again, apologies for the inconvenience.
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