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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

03-08-2015 , 02:00 AM
Why did the Click & Go disappear right before we should have gotten a prize ?
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03-08-2015 , 02:24 AM
Quote:
Originally Posted by centebakkie
Why did the Click & Go disappear right before we should have gotten a prize ?
Second that.
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03-08-2015 , 02:25 AM
Hi,
this week I received 75 points from one scratch card but now I see that I have 3 Points deduction in my point statement each 25 points (3rd, 7th and 8th March) Can you explain it please? :-)
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03-08-2015 , 03:40 AM
I just went over to stars, just to compare the loyalty programs. I discovered that my 1000 points over there are worth $10 instant cash, and I am at bronze level since I left there a few months ago to focus on party. So I cashed it in and the money was placed directly in my account.

I remember the one time I opted into a "bonus" on party only to discover I had to clear it. Kinda felt like I was paying for it via rake, even though they were the points I earned.

Party should stop trying to reinvent the loyalty landscape and just copy you know who.
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03-08-2015 , 03:47 AM
Quote:
Originally Posted by Ales
Hi,
this week I received 75 points from one scratch card but now I see that I have 3 Points deduction in my point statement each 25 points (3rd, 7th and 8th March) Can you explain it please? :-)
Look here http://www.partypoker.com/whats-goin...loyalty-2.html <--- Then click on "Loyalty Launcher" It seems they started a loyalty promotion and somehow opted everyone in. I have missing points too.

Everything I said could be wrong, I am just surmising, but you should be able to determine if your missing points line up with the promo. Also, you should have been awarded the bonuses. Hopefully the party rep will answer, because I am wondering too.

Wondering how I got swept up in a promotion, and my points taken, even though I opted into nothing. I actually was watching this thread to find out the real deal with this new loyalty program.
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03-08-2015 , 04:11 AM
Quote:
Originally Posted by GoFLOPyourself
I just went over to stars, just to compare the loyalty programs. I discovered that my 1000 points over there are worth $10 instant cash, and I am at bronze level since I left there a few months ago to focus on party. So I cashed it in and the money was placed directly in my account.

I remember the one time I opted into a "bonus" on party only to discover I had to clear it. Kinda felt like I was paying for it via rake, even though they were the points I earned.

Party should stop trying to reinvent the loyalty landscape and just copy you know who.
I just received a free $33 ticket at Stars to a satellite to a $9 million tourney by depositing $100...not a bonus...not necessary to play hands to clear it...a ticket that I can use immediately just by depositing. That's a gift of 33% for doing nothing.

I play hundreds of dollars a week at Party and what do I get? Today's scratch card was an $8 casino bonus which I will never use. I'm a tournament player. Why in **** am I receiving a casino coupon? Needless to say I don't play at Party because of their promotions.
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03-08-2015 , 04:36 AM
Quote:
Originally Posted by MT656
Do you have some kind of source to provide the revenue of the company, and more specifically by area (Casino, Poker Room, etc.)?

I hear all kinds of things about all of these aspects, but I've never searched/seen actual numbers, and I wouldn't know where to start looking.
Bwin.Party is a publicly traded company so their financials are public info available here:

http://www.bwinparty.com/investors/f...alreports.aspx
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03-08-2015 , 05:15 AM
Quote:
Originally Posted by isplashcranberrys
Negative feedback for the changes in rakeback, all from different people. Get your s**t together PartyPoker.
Always the same few people though
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03-08-2015 , 05:35 AM
Quote:
Originally Posted by IceQueenAce
Always the same few people though
Well I've stopped complaining about bugs or asking for new software features. Party doesn't listen. Until they switch the person who is responsible for the poker side decisions, it's pointless to complain as it's just Colette/CS gathering the info and after that it goes to some drawer and is never talked about again.

All we can do is to make the best of what's available.
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03-08-2015 , 05:55 AM
Hi all,

We have a planned maintenance Monday 9th March between 10:00AM CET and 12:00PM CET on all poker products

Please note this will impact all of our services resulting in confirmed downtime - cash games will not be available, MTTs and SNGs will be cancelled for the duration of the downtime.

Also, our poker team will be updating our tournament schedule and you will see a reduced schedule before planned downtime.

Thanks all,

Colette
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03-08-2015 , 06:00 AM
What is being updated/fixed?
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03-08-2015 , 06:16 AM
Quote:
Originally Posted by ChoakMyDee
I just received a free $33 ticket at Stars to a satellite to a $9 million tourney by depositing $100...not a bonus...not necessary to play hands to clear it...a ticket that I can use immediately just by depositing. That's a gift of 33% for doing nothing.
Can you explicitly state the reload bonus code you are to enter? Thanks!
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03-08-2015 , 06:26 AM
Quote:
Originally Posted by centebakkie
Why did the Click & Go disappear right before we should have gotten a prize ?
Quote:
Originally Posted by SuchAChamp
Second that.
Still not there...
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03-08-2015 , 06:44 AM
Quote:
Originally Posted by Lessu
Still not there...
Me too, party rep pls fix this asap, I want my 200k ticket
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03-08-2015 , 08:01 AM
Quote:
Originally Posted by nightboy
Can you explicitly state the reload bonus code you are to enter? Thanks!
It's 9MILLION. But if you log in to Stars you'll either see it advertised immediately or can go to Cashier -> Bonus History and if it's available to you it'll be mentioned on that screen (you may have to scroll down). It's not available immediately after a withdrawal.
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03-08-2015 , 08:04 AM
Quote:
Originally Posted by IceQueenAce
Always the same few people though
It's most of the people who post regularly in this thread. Not really sure what point you're trying to make: do you think the only clear indication of customer dissatisfaction would be if hundreds of new posters appeared in the thread just to say that one thing? There have been a few, but in any event all we need to look at is the proportion of (generally loyal) customers in this thread who're unhappy. It seems to be a majority.
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03-08-2015 , 10:25 AM
Quote:
Originally Posted by Lessu
Still not there...
Click and Go returned. Got $2 cash

Client is full of surprises today.
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03-08-2015 , 10:35 AM
My click and go win was a 1k turbo bounty ticket. The tournament starts at 3:30 am UK time. I have children.
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03-08-2015 , 11:18 AM
What happened to the 40 Seat Frenzy at 10:30 AM EDT? I confirmed it was there last night before moving the time one hour forward and going to sleep, but it was gone when I woke up. Somebody chatted that they tried to register, but was not allowed.
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03-08-2015 , 11:49 AM
Quote:
Originally Posted by centebakkie
Click and Go returned. Got $2 cash

Client is full of surprises today.
$1 cash

Def worth the wait!
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03-08-2015 , 11:55 AM
$200k points qualifier final also has been on pause for 20:43 hr. That's at least 45 less contenders today.
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03-08-2015 , 12:34 PM
Quote:
Originally Posted by thunderbolts
It's most of the people who post regularly in this thread. Not really sure what point you're trying to make: do you think the only clear indication of customer dissatisfaction would be if hundreds of new posters appeared in the thread just to say that one thing? There have been a few, but in any event all we need to look at is the proportion of (generally loyal) customers in this thread who're unhappy. It seems to be a majority.
I wasn't making particulary any specific point.

That said, let us assume its say, 50 posters here that are posting regulary to complain.
How many players on the site? I would say that even if it were 500 here, that would still be a small percentage.

I am a member of another site, and it would appear the majority there that play on party are very happy with the site.

But if you just read this thread, it would appear everyone hates party.

What I am getting at is, this is a small % of the playerbase (and it would stand to reason I guess that the most active players would also be the most active posters, as it is them who want to get the biggest edge).

I am not saying you guys are wrong, heck I am very vocal in complaints against party (imo, their customer service is 2nd worst I have seen, after 888).
But I continue to play here for one specific reason (its easier for low stake players than most sites and it is here I make my most 'profit).
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03-08-2015 , 03:30 PM
Hi Collete,

Do you have plans to run WSOP Satellites this year?
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03-08-2015 , 04:16 PM
Playing on 6 different poker sites at the moment...made it deep into a tourney on one of them...have AK suited...action is to me....

"Establishing Connection"

Anyone care to guess which poker site it is?
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03-08-2015 , 04:19 PM
I had a short disconnection on Party less than an hour ago as well while everything was ok on another site..
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