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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

02-28-2015 , 10:51 PM
Quote:
Originally Posted by istack_u5
But did you earn 2,000 points in February?

And my status updated now
sure, more than that and I am still Palla but I can only register for the gold freeway
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02-28-2015 , 11:37 PM
Quote:
Originally Posted by GrandeSmokio
sure, more than that and I am still Palla but I can only register for the gold freeway
You had a killer pt/hour rate in those 24 hour fast forward leaderboards. Whats your pts/hour rate on 4 tables FF if you don't mind me asking.
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02-28-2015 , 11:40 PM
Quote:
Originally Posted by GrandeSmokio
sure, more than that and I am still Palla but I can only register for the gold freeway
Idk all I can say is Im in the same boat. Got a tic to the gold final too instead of palladium one...hope its clarified by tomorrow!
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02-28-2015 , 11:50 PM
FarseerFinland

Second thing I would like to add, is that please restore some PLO8 tournaments with decent guaranteeds for weekdays. Like some tournaments for European Evenings like turbo PLO8 with 11$ / 22$ buy-in with ~50x buy-in guaranteed and some hyper freezeouts with 11$-33$ and R/A with 2$-10$ buy-in would be great! They're really fun (though really prefer No Limit) and get lots of players in Stars.

I second this, u really need to introduce diiferent variants of poker to keep up with the likes of Full tilt and jokerstars, these games will take off and exponetially at sometime ...
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03-01-2015 , 12:04 AM
Hi Chocsouffle, yer this is a very hard subject to implement accorinding to the talk of 'the' hand at the table. It would definately be unitequette. But of them main problems with the prohibition on discussing the hand in progress is that there are all sorts of borderline and debatable cases, where reasonable minds may differ on whether the words spoken constitute a violation of the rule or fall within one of the exceptions.

Yer i agree with lotus sounds like u need push all in and dont listen to their crap, cos he/she is obviosuly trying to benefit himself by getting others to fold.
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03-01-2015 , 01:11 AM
Store changes are in effect. You guys will not be pleased....idiots in party poker. Wake the **** up.
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03-01-2015 , 01:14 AM
Anyone upset, here are the numbers to call their phone line.

Toll free for Europe: 00-800-7278-9109
Toll free for Canada: 001-877-447-2184
Toll free for Australia: 0011-800-7278-9109
Toll number (charges apply): 00-350-200-44110
[PartyPoker] Ex-Official thread Quote
03-01-2015 , 01:18 AM
The points store prices are a joke, $200 cash is 1800 points, but a $200 tournament ticket is 3000 points?
[PartyPoker] Ex-Official thread Quote
03-01-2015 , 01:22 AM
once again they screwed up big time. this company is **** hilarious
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03-01-2015 , 01:23 AM
Party is 1 month early for April fools.

$1,000 same as 5x $200? Thanks for saving me 2 clicks.
Tickets more expensive than cash? well played
Really casino in 1st menu?
[PartyPoker] Ex-Official thread Quote
03-01-2015 , 01:54 AM
Jesus you morans just stop complaining.

lol @ asking 35% cash rakeback. Isplash you are delusional. You d better take a look at poker economy today and see how thigs are going.

Why dont you go play on stars if you dont like it? Oh i know. FF 100 same level as zoom 10 on stars.

Poker is getting harder everywhere. Just stfu and deal with it.
[PartyPoker] Ex-Official thread Quote
03-01-2015 , 02:22 AM
Quote:
Originally Posted by isplashcranberrys
Anyone upset, here are the numbers to call their phone line.

Toll free for Europe: 00-800-7278-9109
Toll free for Canada: 001-877-447-2184
Toll free for Australia: 0011-800-7278-9109
Toll number (charges apply): 00-350-200-44110
What the f*ck hapenned to the points store!?


^^^^PARTY^^^^
[PartyPoker] Ex-Official thread Quote
03-01-2015 , 02:49 AM
Quote:
Originally Posted by thnksfrplyin
The points store prices are a joke, $200 cash is 1800 points, but a $200 tournament ticket is 3000 points?
I didn't have high expectations, I think the store offer is pretty standard. But this is just lol, like seriously wtf are they thinking
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03-01-2015 , 02:55 AM
Why did I get ticket to silver Freeway silver, despite the fact that I earned over 1000 points last month?
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03-01-2015 , 02:58 AM
Quote:
Originally Posted by I'm a Sick Man
Why did I get ticket to silver Freeway silver, despite the fact that I earned over 1000 points last month?
Freeway points are only counted starting from the 16th.
[PartyPoker] Ex-Official thread Quote
03-01-2015 , 03:50 AM
@Colette

Please bring the 5k$ and the 15k$ bonus back!!! the cash back bonis are just an improvement for the players who used the 1k bonis or less!

for the 5k and 15k boni user now its much worse! and you told us the last weeks that everyone will be happy with the changes!
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03-01-2015 , 04:13 AM
The new points system is indeed a disappointment. There is no more bonus, and you need at least gold status to get cash for points.
For cash players below gold, your points are now worthless. This is effectively 0% rakeback.

Why no more bonus? It not only rewards loyalty, but it keeps your loyalty while clearing it.
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03-01-2015 , 04:38 AM
Colette,

Can you explain the logic for having $200 cash for 1800PP while $200 tournament ticket is 3000PP? Shouldn't you be encouraging people to play tournaments and have a tournament ticket cheaper than the cash alternative? 10% ish discount sounds pretty good to me? So 1620 points for $200 ticket and 1800 points for $200 cash?

Also, since you introduced the $1000 cash bonus, shouldn't it have a bit higher $/point ratio compared to the $200 one? Now it's there just to save a few clicks?
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03-01-2015 , 05:36 AM
Last month as a 'Bronze' I was able to purchase a $50 tournament ticket for 650pts.
Now with the great new deal I am a 'Silver' (didn't see any purpose to strive for Gold) & for 750 pts. I can purchase a $20 Tournament Ticket. huh?? How is that better? (& I can't even buy a $50 TourneyTicket now...even if I had the 1,000 pts. in my account).

This must be a mistake
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03-01-2015 , 06:01 AM
Quote:
Originally Posted by lotus guardian
Push all in, he'll fold. He's trying to benefit himself by getting everyone to fold, I don't see how that could be considered collusion.
Cheers for the input. You too, X200MEH.
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03-01-2015 , 06:08 AM
Cash in the new store is still unavailable to order or its just my local problems?
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03-01-2015 , 06:09 AM
I exchanged all points for cash about an hour ago, so it's on your end I'd say.
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03-01-2015 , 06:13 AM
Why I am still gold despite the fact I made over 2k points in February?
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03-01-2015 , 06:18 AM
Great that Party took on board feedback from here, via Colette, and put in bigger cash rewards ($500 and $1k). Shame that in doing so they entirely missed the point. Let's spell it out once more, Party: people could just buy 5 of the $200 reward if that's what they wanted. They whole idea of asking for a bigger reward was that you would reward people paying insane amounts of rake with a slightly bigger return.

Worse, though, is the fact that most of the cash reward are available only to Palladium, and none are available to Bronze/Silver players. There is ZERO sense in this. No Palladium player is going claim the $100 rewards - they'll be raking so much that 1500 points is negligible and they may as well get a far better return on 1800 points instead.

In advance I figured the point of these changes (and capping rakeback at 22.22%) was that you'd be distributing more of the money to recreational players, in an effort to improve traffic. Instead, all you appear to have done is to implement a system that suits no-one.

It won't even help Party. When Colette announced the changes I started weighing up whether it might be time for me to bring most of my play back from Stars to Party. It's now clear there's no reason for me to do so.

What's most disappointing, though, is that Colette (on our behalf) has (presumably) been spun the same line that we have been spun in the past (i.e. wait and see; things will be better, not worse. Promise!) I still have 20k points left from when cash was removed last time around, which led to me taking most of my play to Stars. The worst thing about those changes was that we weren't allowed to make an informed decision and therefore lost substantial value overnight; sad to see that the same has happened this time.

I do fear that unless Party rethinks the store urgently its traffic is going to drop off a cliff. All that will be left will be a few Palladiums, and they're not going to be happy.

Party - if you ever decide that listening to what players actually want might help your business strategy (clue: it's not Casino bonuses) then there will be plenty of players here to represent the Palladium end of things. I'd be happy to thrown my name in as someone unlikely to grind that much but a typical Bronze-Gold player who used to play exclusively on Party and now puts rakes 95% of his rake through Stars instead. Having played on Party for 10+ years I still have (incredibly) some degree of brand loyalty; I'd hope that I (or one of the other players here in a similar position) might be a customer group you want to listen to.

In the short-term, though, the solution might be to:
  • reconsider the $500 and $1k cash returns (if they don't return better value than $200) then they serve no purpose other than making Party look stupid
  • open all rewards to everyone*

*You might find that some recreational players are happy to play at Silver level for a few months, say, to work towards a reward (hey look! more rake for Party and a better ecosystem for everyone). People might think this takes away the point of grinding enough to hit bigger tiers but you can address that with slightly differential pricing/rakeback. The real win is pulling money in at the bottom of the ecosystem, without which everyone's stuffed.

Colette: your performance as PartyRep in the last couple of months has been brilliant. It's a massive, massive improvement on the lip service paid in the past to players' concerns. Please keep up the good work. But in doing so, bear in mind that only three things really matter:
  1. the buggy software and server performance;
  2. the dire CS responses (particularly non-VIP CS coupled with inability to escalate or apparently think about issues); and
  3. the rakeback structure.

Part of the solution is simply to engage with these issues. Another part will be easy wins that cost Party relatively little and start bringing back traffic. The MTT announcement pop-ups is an obvious example: remove them (as we've been requesting - not for months, but years) and in the background do some software development work so in the longer run you can have a system that promotes tournaments in the way you want to without making poker utterly unplayable in the first place.

I'm not really sure why the powers that be can't see the cost-benefit analysis here. They have one of the very few poker brands that can conceivably compete with Stars. Even if they prefer a casino and don't want to run poker, someone else will want to. Why not hive off the poker entirely if you're not going to run it as a serious business?
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03-01-2015 , 08:06 AM
Just mind blowing that someone proposed the bonus store having $200 cash for 1,800pts and $200 tournament ticket for 3,000pts. The fact that it was then approved and has gone live, just shows how clueless party management are.

The store basically has 1 item a cash bonus at 22%rb. If that's what party want to do then that's fine, but including all the other items just makes them look clueless and incompetent.
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