Quote:
Originally Posted by Apanage
Two questions to the forum:
1. I wonder if someone has been having problems with money that are stuck "in play".
2. Do Bwin have a rep at 2+2?
I had a table that frooze four days ago and ever since the money is stuck "in play". Customer support are as always impressive and they asked me for my hand histories to help investigate the matter. I was overly obstinate refusing to give it to them since I felt that they shouldn't be losing track of peoples money and surely must have access to all hand histories themselves. Haven't heard from them for 48 hours.
So I would like to get in contact with a rep for Bwin.
Hi
I am the Party Rep however, please feel free to PM myself your bwin username and I can escalate to the correct teams for review - though tbh if CS have requested hand history it would really help if you can provide the info asked for.
Quote:
Originally Posted by CuteBear
So Colette, for how long must all players without a seating script have to live with the fact that partypoker actually helps all seat scripters with the new "black box" lobby? You guys must for sure have a plan and a time schedule regarding this issue right?
We do have a plan in place for dealing with this issue as detailed previously, the timeline I do not have a specific time/date to share at the moment.
I have requested an update from our tech teams and will feedback when possible.
Quote:
Originally Posted by YouSureSir
Can anyone see a 2/4 table called athens? Something very strange is going on here. if I search a players name it shows he is playing on athens right now but I cannot find nor open the table... This isn't the first time I've seen this happen
I can see the tables - and had no issues locating and opening. As said - can you check your filters.
On another note, the WPT London event has been a great success with nearly 600 player entries - 372 unique players and 222 re entries.
I have some meet some of our 2+2 members and feedback has been valuable.
The venue is great with lots on offer for the players
We will be running a forum meet and greet feedback session at our next event and hope to meet even more of our posters
Details to follow
Thanks
Colette