Quote:
Originally Posted by Tobe2381
Hi Colette,
almost the same for me!
I won 4x100$ Tournament Tickets during 2014 which all have mysteriously "expired" on 22nd of december 2014 out of nowhere!
I have checked the expiry dates of these and all my tickets regurlary in december and the 100$ Tickets were still shown "valid until 2024" at the tickets page inside the client!
After noticing the deduction of these tickets I have contacted the support in the end of december and someone mentioned that there could have been kind of a display bug with the expiry date but there is nothing they can do now after the deduction!
Since then I stopped playing at partypoker because it really feels like a 400$ robbery! These Tickets shouldn't even have an expiry date and especially this date shouldn't be changed from 10 years to a few days/weeks without any notice! Why not converted them as Tournament Dollars?
This is a shame and inacceptable!
Please help! Thanks in advance!
First of all, many thanks to Colette who seems to be the only one who struggles to solve out this issues.
I personally don't think there's any bug there while only $100 & $200 tickets seem to be taken away from players. Saying that, its all (might) have to do with Major MTTs like the
$200K GTD Sunday where, too often, the total of entries doesn't match the prize poll, leading PP to a lose.
If that's the case, then, this looks like a sameless robbery covered by a bad CS support full of lies ( in my case);
".......about your tickets .... we have sent an email to inform you the entry would be expired, nevertheless the expiry date you saw for that ticket. Please check your email junk/spam folder. We have the right to suspend given promotion/ offer - in this case a tourney ticket to be removed - at any given moment, as per our T&C..."
Have you guys been noticed, just curious ?
....or even worse;
"....16.1 We reserve the right to alter, discontinue or terminate any Promotion, or any aspect of it, at any time, with or without notice, for any reason whatsoever, including without limitation if there has been any printing, production, distribution or other error in any Promotion Communication or on the Platform, or where there has been any error in the preparation for or conduct of any Promotion affecting the result of the Promotion or the number of participants or the value of claims.
16.2 The Rules may be modified by Us at any time by posting the modified terms on the relevant page(s) of the Platform...." ....
Sticking up those statements, in front of players eyes, as a response, dosen't look pofessional at all. The
bug version sounds better in many ways.
PP's CS has been bad from time to time but since
Bwin partnership "funny" responses I have encountered.
...nevertheless Party Poker gets all the blames as a poker platform we signed up for,
Bwin losing no reputation, funny!
We all know, or atlest we should, the "risk" involved by gambling online money. Do poker platforms forgot we are not their employees and we do also look up from some benefits out of our play?
To me, this $100-200 tickets issue, looks done in purpose and I can not call it a "mistake".....even though some work is done to solve this out.
What's next, seizing some of the accounts or making them unavailable to take back some of the loses instead of rethinking games buyin/ structure/ prize poll/ satellites...etc. ?
...by the way, you'll probablly not get refunded $$ or T$ but same amount/entries as a bonus whitch means for the next entry you'll make ( having an entry bonus) you'll not be eligible for T$ .... will be considered a sort of "a second first entry" for that specific mtt
Does PP alow players to have multiple entries converted to T$, or they don't anymore?
Last edited by DI player; 01-18-2015 at 05:37 PM.
Reason: missspell