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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

11-25-2014 , 02:08 AM
Quote:
Originally Posted by Lessu
Party's marketing team putting out their best

I lol'd so hard. You're a funny man Lessu.
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 02:57 AM
Quote:
Originally Posted by YouSureSir
partyRep,

Tables macau and Sabadell are mixed up. I sit at macau, it turns into sabadell and in the lobby stays as macau. What a strange bug,,,
lol. so funny how you've brought up this table name bunch of times and then find a bug like this
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 05:09 AM
Quote:
Originally Posted by zezuka77
I've requested a withdrawal for a week now and no more news. This is getting too far after closing my account for no reason you still keep my money.
PM sent
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 05:17 AM
Quote:
Originally Posted by An1mal
Any comment on this "new rep" ? Been ignored before, even if it's just admitting the post was a mistake it still would make me feel a little better

This post indeed was made in error and the content is incorrect - apologies

Please see my response posted yesterday regarding the store below -

Due to recent changes in regulation - we had to ensure our store showed only one bonus offer for all - we can no longer offer a tiered bonus structure in the UK. Therefore a business decision was made to change to the current offering
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 05:18 AM
Quote:
Originally Posted by YouSureSir
partyRep,

Tables macau and Sabadell are mixed up. I sit at macau, it turns into sabadell and in the lobby stays as macau. What a strange bug,,,


Thanks for the feedback, I have asked our product team to review - PM sent, would appreciate if you can respond when possible
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 12:09 PM
Quote:
Originally Posted by Party_Rep
This post indeed was made in error and the content is incorrect - apologies

Please see my response posted yesterday regarding the store below -

Due to recent changes in regulation - we had to ensure our store showed only one bonus offer for all - we can no longer offer a tiered bonus structure in the UK. Therefore a business decision was made to change to the current offering
That part of the regulations only applies to casino games, all the other poker sites still have tiered loyalty programs. Do you hire your lawyers from the same agency that provides your software engineers?
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 12:16 PM
Will the UK store have access to other items (eg. electronics) in the Points store? I know they are less value...
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 12:43 PM
@partyrep:
every day except sundays you have a 20$r turbo big addon (3k guaranteed pricepool) at 14:40 cet
could you add it to your schedule on sundays as well??
would be much appreciated
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 01:16 PM
When playing a tournament id like to see the current blind levels displayed clearly on the table like all other sites, without having to look in the lobby to find out

I think on sunday you make the mistake of running too many ''majors'' with quite a few of them having pointless gtds.A $5 3k gtd shouldnt be called a major, the whole idea of a major is its one of a few tournaments that run on your site with the biggest gtds/ prizes up for grabs.
I think if you stuck to less majors with proper gtds then your majors would actually become majors that players wont want to miss.
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 02:49 PM
Quote:
Originally Posted by Party_Rep
This post indeed was made in error and the content is incorrect - apologies

Please see my response posted yesterday regarding the store below -

Due to recent changes in regulation - we had to ensure our store showed only one bonus offer for all - we can no longer offer a tiered bonus structure in the UK. Therefore a business decision was made to change to the current offering
Quote:
Originally Posted by Nihility77
That part of the regulations only applies to casino games, all the other poker sites still have tiered loyalty programs. Do you hire your lawyers from the same agency that provides your software engineers?
Yeah this answer isn't good enough party_rep

Stars can keep their loyalty program (with a bit worse vpp multiplier though) so of course party can do the same.
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 03:53 PM
What's really going on behind the scenes at Party... Disgrace

http://forumserver.twoplustwo.com/22...luded-1480791/
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 05:18 PM
Quote:
Originally Posted by jkidd1084
What's really going on behind the scenes at Party... Disgrace

http://forumserver.twoplustwo.com/22...luded-1480791/
There's years and years of Party crap like that in this thread. But I'm still playing there. After getting disappointed many times over, you kinda get used to it. (didn't read the whole chat log)
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 05:47 PM
Quote:
Originally Posted by jkidd1084
What's really going on behind the scenes at Party... Disgrace

http://forumserver.twoplustwo.com/22...luded-1480791/
Wow. Just wow. They seem to do exactly the opposite of whatever they should do...every time.
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 06:49 PM
Quote:
Originally Posted by Party_Rep
Hi all,

I would like to introduce myself and will be dealing with this thread amongst others going forward as your new Partypoker_Rep

My name is Colette and I work alongside our Poker Room team and Product teams.
Hot potato - Don't pick it up!
[PartyPoker] Ex-Official thread Quote
11-25-2014 , 07:04 PM
Quote:
Originally Posted by Party_Rep
This post indeed was made in error and the content is incorrect - apologies

Please see my response posted yesterday regarding the store below -

Due to recent changes in regulation - we had to ensure our store showed only one bonus offer for all - we can no longer offer a tiered bonus structure in the UK. Therefore a business decision was made to change to the current offering
Do you think it's fair to UK players? You get a 15% tax on rake, but you increase the cost of bonuses by 50% therefore reducing the value by 33%. You do this without notice and your 2+ 2 rep tells people it hasn't happened. You also change the time allowed to clear the bonuses without notice. This will mean for me that I have wasted a lot of points as I wont have time to clear all the bonuses I bought.

Sounds like a money grab to me.
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 01:08 AM
Quote:
Originally Posted by Andyfothershops
Do you think it's fair to UK players? You get a 15% tax on rake, but you increase the cost of bonuses by 50% therefore reducing the value by 33%. You do this without notice and your 2+ 2 rep tells people it hasn't happened. You also change the time allowed to clear the bonuses without notice. This will mean for me that I have wasted a lot of points as I wont have time to clear all the bonuses I bought.

Sounds like a money grab to me.
Party has to start warning its customers when there are scheduled changes like this FFS!
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 01:20 AM
Quote:
Originally Posted by jkidd1084
What's really going on behind the scenes at Party... Disgrace

http://forumserver.twoplustwo.com/22...luded-1480791/
sorry, hope you get this resolved or you realize what online poker is at this current point and stop gambling.

had contacted the Gibraltar Gaming Commission because of an error in the poker software for many months.
Of course, no doubt, as the old joke goes the Gibraltar Gaming commission says, that Party says, that the error was on my end, when actually Party was telling me while I contacted them regularly for what seemed like a year, that their "Technical team" is working on it.

my conclusion was either that the Commission and Party are one, or they allow them to operate no matter what.
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 01:59 AM
I don't know any case where any of these licensers or gaming commissions have actually helped anyone with their case. Anyone else know one?
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 04:09 AM
Two days ago I got into the Headsup in the 50$ 15k GTd. I had a 13: 1 CL when suddenly some weird disconnecting / reconecting happend.

My internet connection was stable and I was able to see the majority of the hands which were from then on foldet instantly but could only hit the "I'm back" button without anything happening.

Pokerstars and I-poker were running perfectly smooth during that.

I restarted the software and tried everything I could and after like 4 minutes it worked again. So I continued playing / trying to win untill the same thing happened again 5 minutes later.

Ofc I instantly wrote the support but I just got an automatic answer that "my entry fee couldn't be refunded because I won a prize". As if I would care about the entry fee, that software bug wasn't on me so I expect them to at l east pay the chipcount difference from the moment the bug appeared.

I heard from a friend that the exact same thing also happened to him a couple months ago during the early phase. Are there any other people that had the same bug?

Im looking forward to your replies and hope the PP-representative here is better suited to check into that matter than the clueless support.
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 05:05 AM
Quote:
Originally Posted by Party_Rep
Thanks for the feedback, I have asked our product team to review - PM sent, would appreciate if you can respond when possible


This has now been resolved in full


Colette
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 05:50 AM
Quote:
Originally Posted by FrreshPrince
@partyrep:
every day except sundays you have a 20$r turbo big addon (3k guaranteed pricepool) at 14:40 cet
could you add it to your schedule on sundays as well??
would be much appreciated

On Sundays we currently offer the $3000 GTD Turbo Deepstack $50 freeze (this doesn’t fall into our MAJOR cat) Obv not a rebuy as you may be looking for but maybe a suggestion for the time being?
I have sent your feedback along to the PR team for review - this maybe be something we add to our Sunday schedule in the near future
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 05:51 AM
Quote:
Originally Posted by Donkbet800
Two days ago I got into the Headsup in the 50$ 15k GTd. I had a 13: 1 CL when suddenly some weird disconnecting / reconecting happend.

My internet connection was stable and I was able to see the majority of the hands which were from then on foldet instantly but could only hit the "I'm back" button without anything happening.

Pokerstars and I-poker were running perfectly smooth during that.

I restarted the software and tried everything I could and after like 4 minutes it worked again. So I continued playing / trying to win untill the same thing happened again 5 minutes later.

Ofc I instantly wrote the support but I just got an automatic answer that "my entry fee couldn't be refunded because I won a prize". As if I would care about the entry fee, that software bug wasn't on me so I expect them to at l east pay the chipcount difference from the moment the bug appeared.

I heard from a friend that the exact same thing also happened to him a couple months ago during the early phase. Are there any other people that had the same bug?

Im looking forward to your replies and hope the PP-representative here is better suited to check into that matter than the clueless support.

PM sent - can not send PM see below...


I would like to investigate your issue further

Would you kindly provide your username and the date & tournament ID
This will allow me to fully look into this issue personally

Appreciated



Colette

Last edited by pokerColette; 11-26-2014 at 06:07 AM.
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 06:06 AM
Quote:
Originally Posted by Party_Rep
PM sent - would appreciate your response so I can look into this further
Thanks for the quick answer, somehow i can't receive any PM's. Would be nice if you can contact me via mail.

****

Thanks in advance!

Last edited by Mike Haven; 11-26-2014 at 06:22 PM.
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 08:34 AM
Quote:
Originally Posted by Donkbet800
Thanks for the quick answer, somehow i can't receive any PM's. Would be nice if you can contact me via mail.

****

Thanks in advance!


I will send an email shortly, thanks for the info

Last edited by Mike Haven; 11-26-2014 at 06:22 PM.
[PartyPoker] Ex-Official thread Quote
11-26-2014 , 12:04 PM
Hello all,

For your info, all tournaments in the schedule with "Major" in the prefix and with a buy-in of $50 or above will have a new prize structure set as from 1st Dec

This prize structure has been designed to pay between 13 and 15% of the field which means greater pay-outs for first place

We are open to your feedback as usual


Colette
[PartyPoker] Ex-Official thread Quote

      
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