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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

10-14-2014 , 11:36 AM
Quote:
Originally Posted by lotus guardian
http://nj.partypoker.com/blog/dear-n...apologies.html

They have MTTs and they get a full letter of apology when they crash.



That's normal, I think they disappear regularly, I have only 3 small of those files.
Well found. Letter of apology, must be nice.
Since the last update, almost 2 weeks now, I've had crashes every 30 min or so when I play as have a number of other regs itt. Despite me raising this with VIP support and complaining here numerous times we've had no official acknowledgement of the issue and the std 'it'll be fixed soon' (obv no timing) statement from customer support.

As a Palladium 'VIP' do I feel Very Important....do I f*ck.

Thanks for the pointer re .HHF files btw, I'll keep an eye on them.
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 12:03 PM
Quote:
Originally Posted by lotus guardian
http://nj.partypoker.com/blog/dear-n...apologies.html

They have MTTs and they get a full letter of apology when they crash.



That's normal, I think they disappear regularly, I have only 3 small of those files.
ok i guess i got confused with something else then
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 12:12 PM
Holy, they must feel the pressure of Stars creeping up on them... GL Party
Spoiler:
you are going to need it
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 12:58 PM
Quote:
Originally Posted by FrreshPrince
just got refunded....
ditto.....

But lol at losing money in one of the tourneys. Played the $50 Super Bounty, and received a refund of $48.62.

Here's how they break it down.....w/e

Quote:
We apologise for having to cancel tournament MAJOR: $15,000 Gtd Super Bounty and for the inconvenience this may have caused you. We have now refunded your account with $ 48.62 USD.
Your refund amount was calculated in four parts:
1. You received the equivalent of the prize money that would have been paid out to the next eliminated player. If the prizes had not been reached yet, this amount will be zero.
2. 50% of the remaining prize pool was divided equally among all the players left in the tournament.
3. The next 50% of the remaining prize pool was divided among the players left in the tournament based on chip counts at the time of cancellation.
4. If you paid an entry fee, this has been refunded to your account.
When the tournament was called off, you had 4054 tournament chips.
Your share of the minimum prize pool award = $ 0.00 USD
Your share in money equally divided = $ 7,500.00 USD/580 = $ 12.93 USD
Your share based on your chip count = $ 7,500.00 USD * (4054/3060000) = $ 9.93 USD
Your entry fee = $ 2.92 USD
Total money refunded = $ 48.62 USD
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 01:17 PM
Hi
I try to get goplay card from partypoker for 2 months now but there is always the same error when i try to aply for card. I wrote to support but they say the same bullsh*t that they sent my mail to their department and wait for answer. Do u have the same problem?
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 02:37 PM
This ****in shiity software crashes all the time. Just 8 times+ today. I guess because off that stupid tournament anouncements.
SnG traffic just diminished to zero.

GG pisspoker
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 02:40 PM
I dont expect a reaction off that PissPoker REP, because he just reacts to stuff he likes.

I mean we pay several hundreds dollar per day to play that software, that doesnt function for years, because that freakin CEO's need a new yacht, house or bugatti.
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 05:12 PM
anyone else still unable to log in?? keep getting a technical difficulties error
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 06:13 PM
just logged in and tried to play. getting constant freezes and disconnects. basically unplayable. wtf party
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 06:15 PM
Quote:
Originally Posted by 0racle
Same here
Me too.
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 09:17 PM
does anyone else have an issue similar to this?

after 6 tabling for 4-5 hours, if i have too many other open tables every time i open a new table the client gets laggier and laggier. the client will freeze for 5-10 seconds and then unfreeze but its still very laggy.
today, all the tables froze and I had to open start new ones from scratch. as soon as all the old tables closed, the client was running well and fast again.
help!
[PartyPoker] Ex-Official thread Quote
10-14-2014 , 10:34 PM
Quote:
Originally Posted by homeboy604
does anyone else have an issue similar to this?

after 6 tabling for 4-5 hours, if i have too many other open tables every time i open a new table the client gets laggier and laggier. the client will freeze for 5-10 seconds and then unfreeze but its still very laggy.
today, all the tables froze and I had to open start new ones from scratch. as soon as all the old tables closed, the client was running well and fast again.
help!
that exact thing was happening to me earlier, but it started as soon as I logged in. I quit my session after about 20-30 minutes of freezing and lagging. I had between 4 and 8 tables open.
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 12:54 AM
that's just due to the numerous memory leaks the party software has always had
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 01:58 AM
Quote:
Originally Posted by Lessu
that's just due to the numerous memory leaks the party software has always had
it's never happened to me in recent memory. today was a first, and it was basically unplayable. Should I uninstall and reinstall?
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 02:24 AM
well u can but i dont think it will help. it always starts lagging for me in a long session

luckily now with the hourly graphics bug crash, i have to kill the software regularly, making it overall playable
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 05:09 AM
Quote:
Originally Posted by Lessu
that's just due to the numerous memory leaks the party software has always had
And I found one of them. There is a resource/memory leak in lobby tooltips, Party client recreates new tools on any lobby update (by TTM_ADDTOOL message), and the older tools are not destroyed. Eventually their quantity reaches tens and even hundreds of thousands (in 888 client are only a few dozen).
I can provide a test application to demonstrate this, if needed.

I believe this option of PartyCaption can solve this problem: PartyCaption / Lobby / Kill lobby tooltips.
But I hope party will solve this problem in the client.
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 05:25 AM
i seriously doubt they can understand what u are talking about

[PartyPoker] Ex-Official thread Quote
10-15-2014 , 06:05 AM
yeah email party about that arcacvet and then pray that they know what you are talking about
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 06:40 AM
Quote:
Originally Posted by Lessu
yeah email party about that arcacvet and then pray that they know what you are talking about
i lol'd
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 07:10 AM
I'll describe the problem here, I hope Party_Rep will give it to the technical department.

My test program:


'You can only sit at 1 of this tables' is a tooltip window.
Tooltip is a standard Windows control (Party client uses its MFC wrapper, as far as I know).
Tool is a rectangular areas within window. Smile icon is an example of such rectangle, tooltip shows the predefined text when you hover over the rectangle ('You can only sit at 1 of this tables' in this case).

I enumerate all the tooltips and all of tools in the lobby with TTM_GETTOOLCOUNT and TTM_ENUMTOOLS messages.
In my program you can see 230 tools in lobby at this moment (client has just running).

After a while, they became 14707:


You can see 3 tools with coordinates (349,55) for example. The client must destroy the old tools before creating new (or simply update the text in the old tools) in the process of updating the lobby, but it does not.

My test program (I can provide the source code, if needed)
Run Party, run this program. Click 'find lobby', then click 'Go!'.
After a while click 'Go!' again to refresh.
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 07:16 AM
Quote:
Originally Posted by ArcaCvet
I'll describe the problem here, I hope Party_Rep will give it to the technical department.

My test program:


'You can only sit at 1 of this tables' is a tooltip window.
Tooltip is a standard Windows control (Party client uses its MFC wrapper, as far as I know).
Tool is a rectangular areas within window. Smile icon is an example of such rectangle, tooltip shows the predefined text when you hover over the rectangle ('You can only sit at 1 of this tables' in this case).

I enumerate all the tooltips and all of tools in the lobby with TTM_GETTOOLCOUNT and TTM_ENUMTOOLS messages.
In my program you can see 230 tools in lobby at this moment (client has just running).

After a while, they became 14707:


You can see 3 tools with coordinates (349,55) for example. The client must destroy the old tools before creating new (or simply update the text in the old tools) in the process of updating the lobby, but it does not.

My test program (I can provide the source code, if needed)
Run Party, run this program. Click 'find lobby', then click 'Go!'.
After a while click 'Go!' again to refresh.


This isn't the first time either:

http://archives1.twoplustwo.com/show...fpart=all&vc=1

Quote:
There is a leak, but it is not exactly memory leak. I have watched PartyPoker resources with Sysinternals.com Process Explorer, and it clearly shows that GDI resources are not freed after usage.

Anyway, I'm tired fighting with PartyPoker, so I won't try to get them to understand the problem.
http://archives1.twoplustwo.com/show...fpart=all&vc=1

Quote:
I also would have no trouble if all I did was sit down on the first 8 tables I opened and played for a few hours. Party's software fails to release graphics resources properly, which is only an issue if you repeatedly close tables and/or re-size them.
http://archives1.twoplustwo.com/show...fpart=all&vc=1

Quote:
Quote:
Just had all my buttons disappear. The yellow box outlines around the players' names also disappeared at the time, and the "call" "fold" action messages that appear over their names got like 3 times bigger than normal. I had 10 tables open but was playing only at one of them.
Sounds like a similar problem that PartyPoker software had some years ago. Poor programming quality, they forget to release GDI resources, and when the resources are exhausted, this starts to happen.
...

Juk
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 07:19 AM
Good work, sir.

I forwarded your posts to Party. Let's see what they say and do
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 07:22 AM
Hi ArcaCvet,

Thanks for bringing this to our attention. The case has been escalated for further review lol.

If there is anything else, please let us know.

Kind regards
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 07:22 AM
Does anyone else get the wpt mfc has stopped working error and then lobby closes? Been getting it daily...
[PartyPoker] Ex-Official thread Quote
10-15-2014 , 12:27 PM
wow, it crashes even without Holdem manager and TST.
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