I sent them my document in .pdf and get this email response
Quote:
Thank You for providing us with the documents to verify your identity. Unfortunately, we were not able to read your documents, as it has special characters. Please safe it again and resend them in one of the following accepted file formats : .jpeg, .bmp and .tif.
while the client itself says:
Quote:
* Only .jpg, .jpeg, .pjpeg, .png, .pdf, .gif files are accepted
nice work, you can't open .pdf files now? Guess I'll just have to convert...
Also notice the "safe" lol =)