A guy in our MTT group got into HU yesterday on the $2,5k gtd rebuy and got a DC at heads-up and when he rejoined he got this screen:
He didn't get any prize at all and as you can see everyone got better prizes than their place would give.
He contacted support but the support couldn't do anything and closed the chat window on him. It happened yesterday morning and he still hasn't been paid.
It wasn't the first occasion, he had a win before in a $5,5 mtt and it wasn't credited to his account either only after a long chat session with the support.
Not to mention lots of "little" itm $s are missing as well because sometimes they don't get credited at all to the account.
The last problem was mentioned by some other MTT regs too so I think it might be a global problem for MTT players on PartyPoker.
Since they haven't really fixed these problems after many conversations, I think it's time to get attention here.
Cliffs:
- PartyPoker MTT prizes sometimes don't get credited at all or credited in a wrong way
Anyone else had these kind of problems?