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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

03-04-2018 , 07:15 PM
Quote:
Originally Posted by ezdonkey
I would still bet on the DDoS issue too.

If you look at some of the complaints, so guys have been getting back to tables before disconnecting again. So the servers were not 100% down, but most likely facing a massive load.

And as for the "servers back on after the points reset" -> I can't still log in at party, which could indicate DDoS attack is still ongoing.
Mmm looks like part is getting through and part not. Managed to log in, 5,5$ PLO $500 event did run 40+ min with 3 players and happy winner got 500$ (didn't try to register when it run so don't know if it would haveallowed).

Looks like they're rescheduling events, there were just bunch in the lobby starting tonight 10 minutes ago and now there seems to be less or more full European night schedule.
[PartyPoker] Ex-Official thread Quote
03-04-2018 , 07:40 PM
Quote:
Originally Posted by ezdonkey
I would still bet on the DDoS issue too.
Think about it. If somebody wants to DDoS Party Poker, they wouldn't pick ONLY the day that Party is losing a million in overlays. So if DDoS is the cause, it is obviously them behind. Occam's razor.
[PartyPoker] Ex-Official thread Quote
03-04-2018 , 07:52 PM
I think you guys are over reacting party is doing a big effort to offer an alternative to stars! Go play for chests ffs! Give the guys a break and let them work! Or you think you will get this good GTD in any other site? Don't think there are many out there!
[PartyPoker] Ex-Official thread Quote
03-04-2018 , 07:56 PM
Go play for chests....he is 100% right.
Stars is fooling the whole poker community and you are complaining about their only serious competitor.Yes,PP is way from perfect,but give them some time.
[PartyPoker] Ex-Official thread Quote
03-04-2018 , 07:59 PM
Quote:
Originally Posted by Ojete
Think about it. If somebody wants to DDoS Party Poker, they wouldn't pick ONLY the day that Party is losing a million in overlays. So if DDoS is the cause, it is obviously them behind. Occam's razor.
I think the groups behind DDoS attacks do so on these big days because they are most likely to be paid off and future threats will be more likely paid off because of the customer outrage and the cost to the sites they are attacking.
[PartyPoker] Ex-Official thread Quote
03-04-2018 , 08:12 PM
Class action lawsuit should clear this scummy habit right up
[PartyPoker] Ex-Official thread Quote
03-04-2018 , 08:15 PM
Quote:
Originally Posted by ladysharrow
Go play for chests....he is 100% right.
Stars is fooling the whole poker community and you are complaining about their only serious competitor.Yes,PP is way from perfect,but give them some time.
Your shilling for these crooks is annoying.
[PartyPoker] Ex-Official thread Quote
03-04-2018 , 08:17 PM
Quote:
Originally Posted by pvas
I think the groups behind DDoS attacks do so on these big days because they are most likely to be paid off and future threats will be more likely paid off because of the customer outrage and the cost to the sites they are attacking.
Why didn't this happen on the last powerfest main events day when there weren't overlays?
[PartyPoker] Ex-Official thread Quote
03-04-2018 , 10:23 PM
PartyPoker = PartyPooper
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 04:40 AM
Why did I not get my buy-in back? Are you telling me they did not cancel after hours of disconnection? At least they need to inform us they started again !

I just want my buy-in back, now!
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 04:49 AM
Quote:
Originally Posted by viking1
Why did I not get my buy-in back? Are you telling me they did not cancel after hours of disconnection? At least they need to inform us they started again !

I just want my buy-in back, now!
It will take 2-3 days for refunds at best, stay calm.
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 04:59 AM
Quote:
Originally Posted by viking1
Why did I not get my buy-in back? Are you telling me they did not cancel after hours of disconnection? At least they need to inform us they started again !

I just want my buy-in back, now!
All refund should be processed within 24 hours however I would advise to allow up to 48 hours
We appreciate your patience

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 05:32 AM
@Colette,

So everyone who was still in the tournament, no matter if you had 5bb or 150bb left, will just get back the $215 ?

What about the buy ins of the players that busted already ?
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 06:19 AM
i have received refunds for sngs, but nothing for mtts yet
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 08:15 AM
Positive feedback about weekly cashback.

Just receveid the next target that I was unable to reach after the server crash.

Not T$, not tickets, but money direct add into my account.


Thanks Collete!
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 08:19 AM
Quote:
Originally Posted by Malfato
Positive feedback about weekly cashback.

Just receveid the next target that I was unable to reach after the server crash.

Not T$, not tickets, but money direct add into my account.


Thanks Collete!
how much points did you miss it for?
have you contact the support about it or they did it automaticaly?
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 08:24 AM
Quote:
Originally Posted by nesquik3v1
Hello everbody, I've been a regular poker player for years on Pokerstars, but after last year's changes with rake structure I decided to try Party Poker. I started playing there in late 2017 after having my account verified! This is very important to note!

At first I had no issues, I did put in high volume despite the huge downswing. A few months later, I already got used to the software(which is not best), started making some decent profits and the problems started.Party blocked my account close to Christmas with no notice. Started asking me to re-send this and that document with a week time frame...On Christmas! At first I had to verify my ID from an attorney(notary) , then to send another proof of address that is stamped by the local town hall. This was not enough despite they originally asked for that only. I had then to show a phone bill, which again was not enough. Then the support required a phone call, which I gladly took and it lasted for about 20 minutes. All of this has been dragged out for months! Then the support moved from email to skype and then again from skype to email. Like what is this really? And I had my account locked during all this time causing me losses/inconvinience because not only I couldn't play, but also because I have been refused access to my funds! Please keep in mind, I have been providing the constant flaw of document, but this abuse never ends! I guess I was wrong to assume Party Poker will welcome higher volume players or winning players like a few other poker rooms.


The idea of this post is not to make a rant against Party Poker, but after constatnly being refused cooperation and any access to my funds, I decided to look for help/suggestions here. Bare in mind my funds have been locked for months and it's more than 10 000$!!! I will just warn everybody to take this post into consideration before depositing on Party Poker's platform. Decide for youself whether the risk is worth it.

I remember I ve read a thread in other forum where ppl where talking about similar problem to yours. Trying to find the thread, but no success so far.

How can that be happening in such a big poker site? The poker branch is going down with every year, but where are we heading to? How can big poker rooms **** with the clients in such a way?

I put some of my volume in Party Poker, but it seems I should consider that decision again.
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 09:05 AM
how long to cashouts to skrill take? should be pretty much instant right?
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 09:44 AM
1-3 business days
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 09:46 AM
The important point right now is making sure they use the correct time to calculate chip stacks. Every1 disconnected just before a break. I think it was the break at 20.55 CET. I hope to GOD that partypoker uses this break to calculate chips stacks because I know a friend of mine who managed to reconnect after that and steal 20bb before he got disconnected again= very unfair.

I guess it's too late now because they already started the refunds but whatever.
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 09:56 AM
Why half of omaha tournaments are cut ?
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 10:00 AM
Quote:
Originally Posted by giegling
how much points did you miss it for?
have you contact the support about it or they did it automaticaly?
- About 155 pts
- Sent an email to customer service as Collete suggested.
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 10:35 AM
Response:

https://www.partypoker.com/blog/part...-schedule.html

I would like to offer my sincere apologies for the partypoker downtime last night. This was caused by a malfunction in one of our servers that resulted in the system crashing at around 8pm GMT. We have identified the issue, the problem has been rectified, refunds are being processed and tighter procedures have been implemented to ensure this doesn’t happen again.

It was a disaster for us as well as the players, the night of our biggest ever PKO tournaments and on the eve of the launch of our new Power Series. I understand that some players may not immediately return to partypoker given their experiences in the last 24 hours and I expect to see some sizeable overlays in the new Power Series MTTs that run from today. We will run the new Power Series as advertised and will not be reducing guarantees.

We will be adding additional MTTs and increased guarantees to next Sunday’s Power Series schedule to ensure players do not miss out on the headline KO Series MTTs that were running yesterday when the system crashed. In total, we will be adding almost $2,000,000 to next Sunday’s guaranteed prizepools:

We will add a $1,000,000 Guaranteed, $5,200 buy-in PKO at 7pm GMT
We will boost the advertised the Power Series 7pm GMT $215 buy-in $200,000 guaranteed Super Sunday Bounty Hunter to a $1,000,000 prizepool. This will run alongside the 5pm GMT $215 buy-in $500,000 guaranteed Super Sunday Main Event
We will double the Power Series 7pm GMT Super Sunday Bounty Hunter $55 buy-in $100,000 guaranteed to $200,000 guaranteed
We will increase the guaranteed prizepool in the $11 buy-in 7pm GMT Bounty Hunter from $20,000 to $50,000
We will increase the 7pm GMT $2.20 buy-in Bounty Hunter prizepool from $5,000 to $20,000
The 3 cancelled ladies KO events from yesterday will run next Sunday at 7pm GMT and will replace the new ladies Power Series MTTs for this week only.

Our teams are working hard now to clear all of the cancelled tournaments from last night and will return funds to customers as quickly as they can over the next 24 hours. We can only apologise for ruining what was a huge Sunday for you and us, but please bear with us as we do our best to rectify this situation as quickly and efficiently as possible.

Many thanks

Tom Waters
MD partypoker
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 10:38 AM
As above ^^

Sincere apologies,

Kind regards,

Colette
[PartyPoker] Ex-Official thread Quote
03-05-2018 , 10:46 AM
Quote:
Originally Posted by Malfato
Positive feedback about weekly cashback.

Just receveid the next target that I was unable to reach after the server crash.

Not T$, not tickets, but money direct add into my account.


Thanks Collete!
Same here. I contact them and they give me 180usd. I was on aprox 1112 points or so.
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