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03-04-2018 , 04:10 PM

#34351

AreOut

centurion

Join Date: Sep 2010 Posts: 129

they have these problems for many years and they still can't find people who could solve them? Pathetic.

Quote

03-04-2018 , 04:11 PM

#34352

dj1337

grinder

Join Date: Dec 2009 Posts: 463

its down for all, just hope they tell us if refunds or they starting it back up. need the table space on sundays..

Quote

03-04-2018 , 04:13 PM

#34353

magorko

veteran

Join Date: Jul 2010 Posts: 2,206

Quote:

Originally Posted by Richard88

how long was it down yesterday for?

i just quit when i started to lag, so i have no clue if it was down, but all reactions were very slow like i click bet and have to wait 3 seconds to make it happen and same now i just quit when it started to lag and after people started to report party is down

Quote

03-04-2018 , 04:14 PM

#34354

Aguskb

Carpal \'Tunnel

Join Date: Oct 2006 Posts: 12,313

Quote:

Originally Posted by dj1337

its down for all, just hope they tell us if refunds or they starting it back up. need the table space on sundays..

this is very important info we need to know

Quote

03-04-2018 , 04:14 PM

#34355

pvas

old hand

Join Date: Jul 2008 Posts: 1,412

Quote:

Originally Posted by guilzao

+1

playing $109 ko series for 5 hours and now just cant log in

Same. Had 3 tables.

Quote

03-04-2018 , 04:16 PM

#34356

giegling

centurion

Join Date: May 2017 Posts: 131

from live chat:
You [9:11:39 PM]
will there be refunds?
You [9:14:35 PM]
are all tournaments that were going on 15 minutes ago when the client froze, terminated? or will they continue when you fix the problem?
Damyan [9:15:47 PM]
I cannot confirm anything at the moment.

Quote

03-04-2018 , 04:18 PM

#34357

AreOut

centurion

Join Date: Sep 2010 Posts: 129

their technical "support" is a total joke

Quote

03-04-2018 , 04:18 PM

#34358

TonyBass

enthusiast

Join Date: Sep 2016 Posts: 80

Im Playing 4 MTTs , client blocked and now i cant log in

.........

Quote

03-04-2018 , 04:20 PM

#34359

Richard88

old hand

Join Date: Oct 2009 Posts: 1,727

reading twitter comments people saying this happens alot when they have big overlays?

Quote

03-04-2018 , 04:21 PM

#34360

ladysharrow

journeyman

Join Date: Apr 2006 Posts: 262

hm,I got kicked off all FF tables but the money is still 'in play'?
hope they fix it before the next happy hour.

Quote

03-04-2018 , 04:23 PM

#34361

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

All - We have tech issues - the site is currently down - tech are working on it

Sorry for the delay in my post I was out of office

Please bear with us - the team are on it as top priority

Kind regards,

Colette

Quote

03-04-2018 , 04:24 PM

#34362

dj1337

grinder

Join Date: Dec 2009 Posts: 463

Quote:

Originally Posted by party_Rep

can you atleast tell us if we must wait around if mtts will be resumed or not? This is really important on a sunday.

Quote

03-04-2018 , 04:25 PM

#34363

TheObsessed

enthusiast

Join Date: Mar 2017 Posts: 51

Quote:

Originally Posted by dj1337

can you atleast tell us if we must wait around if mtts will be resumed or not? This is really important on a sunday.

Quote

03-04-2018 , 04:25 PM

#34364

Ojete

newbie

Join Date: Dec 2014 Posts: 25

Quote:

Originally Posted by Richard88

reading twitter comments people saying this happens alot when they have big overlays?

That's right.

Quote

03-04-2018 , 04:27 PM

#34365

giegling

centurion

Join Date: May 2017 Posts: 131

doesnt this happen on all final days of their big series?

Quote

03-04-2018 , 04:28 PM

#34366

virukunn

grinder

Join Date: Jul 2010 Posts: 482

Quote:

Originally Posted by magorko

also fix that country bug, after update when i mark players with some colors i cannot see their country anymore

If you write something in the notes then you can.

Quote

03-04-2018 , 04:29 PM

#34367

playr

grinder

Join Date: Oct 2015 Posts: 514

i see this in one of my mtt. but not on others tho

Quote

03-04-2018 , 04:32 PM

#34368

AreOut

centurion

Join Date: Sep 2010 Posts: 129

I don't think they will fix it, I actually don't think there is anything to fix anyway they did it because of overlays and they'll likely just refund people and not lose anything.

Quote

03-04-2018 , 04:33 PM

#34369

*CHOMP

banned

Join Date: Dec 2016 Posts: 406

Quote:

Originally Posted by party_Rep

I am in a 215$ tournament

What is going on here is corruption. Your chat support is down and your phone support hangs up

You and your colleagues are an embarrassment and you better be issuing me a full refund with compensation. Fire all your IT immediately

Keep the faith Patrick Leonard

Quote

03-04-2018 , 04:35 PM

#34370

ladysharrow

journeyman

Join Date: Apr 2006 Posts: 262

chomp please get a life.

Quote

03-04-2018 , 04:35 PM

#34371

*CHOMP

banned

Join Date: Dec 2016 Posts: 406

Quote:

Originally Posted by party_Rep

Your players are not stupid. This happens all the time on big overlays. Your company is stealing from players? I want a refund NOw

Quote

03-04-2018 , 04:37 PM

#34372

*CHOMP

banned

Join Date: Dec 2016 Posts: 406

Quote:

Originally Posted by AreOut

I don't think they will fix it, I actually don't think there is anything to fix anyway they did it because of overlays and they'll likely just refund people and not lose anything.

Thats exactly what it is

This company is shady as hell. “Keep the faith”...Patrick Leonard 2017

Quote

03-04-2018 , 04:37 PM

#34373

profek20

journeyman

Join Date: Mar 2014 Posts: 212

Sunday with KO Series Majors xD

Quote

03-04-2018 , 04:39 PM

#34374

pvas

old hand

Join Date: Jul 2008 Posts: 1,412

Surely refunds would be done on guaranteed amount? So if they are only half way to a guarantee then we get 2x equity refunded?

Quote

03-04-2018 , 04:39 PM

#34375

dj1337

grinder

Join Date: Dec 2009 Posts: 463

Quote:

Originally Posted by pvas

Surely refunds would be done on guaranteed amount? So if they are only half way to a guarantee then we get 2x equity refunded?

lol no never been done like this.

Quote

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