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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

01-05-2017 , 06:07 PM
Quote:
Originally Posted by erikzamboer1
what happens with these bonuses if i cash out now party rep?
It should be fine. I had 4 of them and made a cashout last week and those are still in my account.
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01-05-2017 , 10:20 PM
Quote:
4 days in row 3 players from Canada (2 in single SnG) are doing stupied teamplay (obvious chipdumping) in Sit&Go 6 max $55. Security is celebrating, I guess.
A friend of mine told me exactly the same thing. He already sent evidence to the support.
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01-06-2017 , 04:25 AM
Quote:
Originally Posted by Makati
Wanna buy this ticket in the points store: "$300k TITLE FIGHT" for 1720 pp
Cant find such tournament in the lobby. Is it gonna appear anytime soon?
If buy this ticket, what would be the expiration date to use it ?
The Title Fight tourney runs on Sundays only


Quote:
Originally Posted by Youlikedags
Hi quick question: I recently tried to cash out only to find out that my bank country can no longer receive cashouts from Party.

I have accounts elsewhere that I can cash to but I can not find out how to change my details in the "fast bank transfer" withdrawal. Even if I log into Partyaccount I get no option to change the country of my bank location.

I have emailed support about this but have not heard anything back from them. Thanks in advance.
I would suggest you contact customer service via live chat or telephone - they will be able to advise


Quote:
Originally Posted by alkaatch
A friend of mine told me exactly the same thing. He already sent evidence to the support.
If its been sent to support already the relevant team will be looking into the claims


Happy belated New Year to you all!

Colette
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01-06-2017 , 04:41 AM
Quote:
Originally Posted by Party_Rep
The Title Fight tourney runs on Sundays only




I would suggest you contact customer service via live chat or telephone - they will be able to advise




If its been sent to support already the relevant team will be looking into the claims


Happy belated New Year to you all!

Colette
Hi Colette, could you please some more regular mtt's in the buy-in range of $10? Now it's either $5,5 or $22.
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01-06-2017 , 06:47 AM
Quote:
Originally Posted by WingChunWarrior
Hi Colette, could you please some more regular mtt's in the buy-in range of $10? Now it's either $5,5 or $22.
Its been suggested - though these would be at the $11 value as per our power series structure
Its with the management team for review and a decision
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01-06-2017 , 08:14 AM
Quote:
Originally Posted by Party_Rep
Its been suggested - though these would be at the $11 value as per our power series structure
Its with the management team for review and a decision
$11 would be great! Bankrollwise the gap between the $5 and $22 is too big. $11 mtt's would be a great addition to the schedule and it gives me the chance to play all my mtt's at Party instead of having to play the $11 mtt's elsewhere.
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01-06-2017 , 01:38 PM
Hey Colette! Double Points from 31st December promotion have not been awarded (at least no to me). Can you check that please? My username is danielesp32. Thanks!
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01-06-2017 , 01:46 PM
Hi Colette! Welcome back from vacation.

Beat the Aces promotion just bugged as I was doing third mission via Fast Forward. Lobby did show that I got step done (doubled up in first hand) and then it just disappeared, also from missions tab.

But in promotions tab Beat the Aces still show up and clearly mentions that this promotion runs until 17:59 ET so there should still be over 5 hours time to clear it.

As I did play these challenges only to participate freeroll leaderboard (which effectively requires me to play all 4 freerolls to be successful), I would request that I would receive tickets to freerolls 3 and 4. Did finish first 2 last night, but decided to do last 2 today as there still was time to do it tonight. My Party nick is: DukeOfSuffolk .
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01-06-2017 , 05:11 PM
i dont find mission tab in mobile app on android? help guys, please! would like to finish 4th mission
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01-06-2017 , 05:22 PM
Rumen
[22:18:39]
I'm afraid as it is ending in 2 hours as you mentioned, you won't be able to find it
why are u removing missions before they end, it is stated in promo tab it ends at the end of 6.1
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01-06-2017 , 05:30 PM
maybe i messed the timezones but i dont think so. lol 4 guys playing for 5k in the last freeroll, gl guys
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01-06-2017 , 05:34 PM
Do you have this mission available throught PC software? If yes, you probably should activate it this way and then sign in with mobile app and play required hands.
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01-06-2017 , 05:48 PM
Quote:
Originally Posted by Gordol
maybe i messed the timezones but i dont think so. lol 4 guys playing for 5k in the last freeroll, gl guys
Probably Party messed up with timezones... again. I hope Colette will get some light up for the matter.

Why use different timezones anyway? Choose one and stick with it. CET would probably have most sense, but GMT / ET are okay too.
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01-07-2017 , 05:16 AM
Quote:
Originally Posted by danielesp
Hey Colette! Double Points from 31st December promotion have not been awarded (at least no to me). Can you check that please? My username is danielesp32. Thanks!
They'd show here as extra points. Don't show for you?

In client - Rewards - Loyalty - Points history - December

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01-07-2017 , 01:00 PM
Quote:
Originally Posted by Lessu
They'd show here as extra points. Don't show for you?

In client - Rewards - Loyalty - Points history - December

Are you sure points were given to you? I played one session and I am pretty sure points were not credited to me, but maybe it was my mistake.
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01-07-2017 , 01:17 PM
Quote:
Originally Posted by danielesp
Are you sure points were given to you? I played one session and I am pretty sure points were not credited to me, but maybe it was my mistake.
Yes, I'm sure.

Over the years, I've learned to write down stuff like points balance in situations like this so I can confirm it
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01-07-2017 , 10:46 PM
The mac version of the client is really lacking.

No way to filter out omaha or satellites from the power series lobby view.
No option to disable avatars.
Choice of 2 white table skins and no option to install a mod due to all the mods being designed for windows. Its really tough on my old eyes looking at a glaring white screen.

Surely a few years is long enough to get 1 dark table theme designed and available.
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01-07-2017 , 11:11 PM
Been away from online poker for years, i cant believe party poker still exists lol was once of the first places i played online
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01-08-2017 , 01:31 AM
Quote:
Originally Posted by U shove i call
The mac version of the client is really lacking.

No way to filter out omaha or satellites from the power series lobby view.
No option to disable avatars.
Choice of 2 white table skins and no option to install a mod due to all the mods being designed for windows. Its really tough on my old eyes looking at a glaring white screen.

Surely a few years is long enough to get 1 dark table theme designed and available.
this.

and the fact that i have to tick on every table the auto rebuy table every time play the ff tables
[PartyPoker] Ex-Official thread Quote
01-08-2017 , 04:14 AM
Quote:
Originally Posted by danielesp
Hey Colette! Double Points from 31st December promotion have not been awarded (at least no to me). Can you check that please? My username is danielesp32. Thanks!
I am still not back in the office (W@H) Can you please follow up with CS however as Lessu points out please re check the balance - there have been no other complaints regarding this and I am certain the promo functioned as expected

Quote:
Originally Posted by FarseerFinland
Hi Colette! Welcome back from vacation.

Beat the Aces promotion just bugged as I was doing third mission via Fast Forward. Lobby did show that I got step done (doubled up in first hand) and then it just disappeared, also from missions tab.

But in promotions tab Beat the Aces still show up and clearly mentions that this promotion runs until 17:59 ET so there should still be over 5 hours time to clear it.

As I did play these challenges only to participate freeroll leaderboard (which effectively requires me to play all 4 freerolls to be successful), I would request that I would receive tickets to freerolls 3 and 4. Did finish first 2 last night, but decided to do last 2 today as there still was time to do it tonight. My Party nick is: DukeOfSuffolk .
Quote:
Originally Posted by Gordol
i dont find mission tab in mobile app on android? help guys, please! would like to finish 4th mission
This would need to be reviewed by the promo team - can you send a PM and I will follow up with the team tomorrow when I am in the office

You can opt in via desktop


Quote:
Originally Posted by HU4hoes
this.

and the fact that i have to tick on every table the auto rebuy table every time play the ff tables
MAC feedback shared with the product team for review
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01-08-2017 , 09:39 AM
You can also check some solutions and the methods from here at: How to fix and solve ERR_CONNECTION_RESET problem
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01-08-2017 , 10:00 AM
Thanks Colette, Customer Service already sorted matter for me. They had picked that post from here and sent e-mail to me that problem solved
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01-08-2017 , 01:19 PM
Has mission 4 and its associated freeroll been canceled? The live support and email support are beyond useless.
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01-08-2017 , 01:43 PM
freeroll will start today at 20.00 CET. i tried to start 4th mission on 6.1 at around 21.30 as the promo should run till the end of the day 23.59 CET as it was stated in terms and conditions, but the mission was removed before that time. i dindt find mission in desktop client and also no mission on android app.
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01-08-2017 , 01:48 PM
Might got it wrong, in says that the match freeroll (mobile) will take place on 15. today is boris becker 5k freeroll. sry
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