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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

06-03-2016 , 11:09 AM
I suspect it's variance tbh but who knows. In my case, I had one freeze a day after the last software update, then no freezes for a fair while (maybe a week or so) but then two freezes in the last couple of days.
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06-03-2016 , 11:40 AM
I had one yesterday. Completely frozen. Had to restart it/shut down tables.
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06-03-2016 , 12:47 PM
Quote:
Originally Posted by forfun
Maybe it is not clear to whom I addressed the issue.
My question is addressed to Party_Rep
Or maybe you have normal day to no answer questions. Why do not do the job for which you get the money?
Quote:
Originally Posted by forfun
I need an answer from the representative of PartyPoker.
What you write Dubnjoy000?
Quote:
Originally Posted by mudager
Party poker representative, why are you ignoring the gemstone money issue?

Money is supposed to be paid to our party poker accounts, not pokerstrategy accounts. So provide info why are you holding the money from us?
Mudager -apologies for my abrupt answer - I misread your post and assumed it was the same issue as previous

There was indeed an issue with the Gemstone promotion - I have been informed the payments will be made early next

forfun- if you are referring to the same promotion - the above stands - payments will be made next week
Apologies for the incorrect answer in my previous post - I hope that fully resolves the issue

Kind regards

Colette
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06-03-2016 , 02:46 PM
I gotta say, those 'no waiting list' table are among the most cancerous things ive ever encountered in poker or in my life in general.

always fun to have a 'who click the quickest' race with everyone
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06-03-2016 , 03:03 PM
Damn I was almost able to get a 3rd table in 30minutes but somebody took that seat 1 second before me. oh well better luck next time uh. im sure in 30minute ill have another opportunity to get a 3rd table
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06-04-2016 , 04:07 AM
Have you tried using the "my waitlist" function?
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06-04-2016 , 04:50 AM
Quote:
Originally Posted by Lessu
Have you tried using the "my waitlist" function?
Where is this? I've been using the 'my favourites' tab to find tables but it's a bit of a pain.
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06-04-2016 , 05:15 AM
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06-04-2016 , 06:09 AM
Thanks
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06-04-2016 , 02:11 PM
Quote:
Originally Posted by Husker
Thanks
Thanks for the answer, Party rep.

Although, it's still frustrating not knowing which of the two sides (PS or Party) caused a two month delay in payments!
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06-04-2016 , 02:16 PM
Quote:
Originally Posted by mudager
Thanks for the answer, Party rep.

Although, it's still frustrating not knowing which of the two sides (PS or Party) caused a two month delay in payments!
Why does that matter? #Wastedenergy
[PartyPoker] Ex-Official thread Quote
06-04-2016 , 03:05 PM
Quote:
Originally Posted by mudager
Thanks for the answer, Party rep.

Although, it's still frustrating not knowing which of the two sides (PS or Party) caused a two month delay in payments!
I'm on the payroll
[PartyPoker] Ex-Official thread Quote
06-04-2016 , 04:52 PM
Quote:
Originally Posted by lexibelle
Anyone else has this bug, where the software freezes and you can't move or click the tables? Have it once a day and need to kill the process via task manager and restart the software to get it working again...
OK this is going to sound weird.

I keep Mozilla Firefox open when on Partypoker and when the party freeze happens I click in the Firefox window and it enables me to resume playing on Party. I have found it only works with Firefox.

I have no idea why it works for me.
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06-04-2016 , 08:26 PM
Quote:
Originally Posted by sheep ears
OK this is going to sound weird.

I keep Mozilla Firefox open when on Partypoker and when the party freeze happens I click in the Firefox window and it enables me to resume playing on Party. I have found it only works with Firefox.

I have no idea why it works for me.
tried it also, but didnt worked here.
3 times frozen today...
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06-05-2016 , 09:12 AM
I would like to give a suggestion.

Regarding the WPT Passport why not give the chance to use it to buyin into the WPT Punta Cana 5k tournament? There are lots of people who will win the Party Million Punta Cana package anyway and will be there that could use that 5k to play the WPT main event.
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06-05-2016 , 12:12 PM
Any promos for cash players? There are not been any of them for a while now
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06-06-2016 , 03:29 AM
Quote:
Originally Posted by BrazilianEyE
I would like to give a suggestion.

Regarding the WPT Passport why not give the chance to use it to buyin into the WPT Punta Cana 5k tournament? There are lots of people who will win the Party Million Punta Cana package anyway and will be there that could use that 5k to play the WPT main event.
The buy in for the main event in Punta Cana is $5000
The total value of the passport package is $5K so this doesn't work for this particular WPT event - its best used for the main event with (approx) 3K buy ins

Quote:
Originally Posted by Sentenca
Any promos for cash players? There are not been any of them for a while now
Gladiator/cash grind style - not that I am aware of sorry

Our new Euro summer promo kicks off this week , all details on the site >>

https://www.partypoker.com/whats-goi...-shootout.html
[PartyPoker] Ex-Official thread Quote
06-06-2016 , 04:24 AM
Our $400K Online leg - Day2 kicks off tonight @22:15CET (16:15EDT)
Day1s are still running today so dont miss out on your final chance to qualify and play for a share of the huge prizepool
Find all the action under Live Events > Grand Prix tour > GPPT Online leg > All
IF we hit guarantee tonight our prizepool for the next online GPPT event will increase to $500K!!
Good luck all

[PartyPoker] Ex-Official thread Quote
06-06-2016 , 05:32 AM
Quote:
Originally Posted by Sentenca
Any promos for cash players? There are not been any of them for a while now
Regarding promotions I have feedback to the relevant team regarding some promos in the next few months - watch this space
[PartyPoker] Ex-Official thread Quote
06-06-2016 , 07:47 AM
hey

today when opening Party, some error shows up.

See screenshot:

https://gyazo.com/f68fa5196c68a0a50bc9494f7755059a

What could be the problem?

Note: i just changed internet provider, first day using it, so there could be something at their end, but if so, what exactly?

Quote:
Originally Posted by greenseer1
hey

today when opening Party, some error shows up.

See screenshot:

https://gyazo.com/f68fa5196c68a0a50bc9494f7755059a

What could be the problem?

Note: i just changed internet provider, first day using it, so there could be something at their end, but if so, what exactly?
its solved. problem was at providers end.

Last edited by Mike Haven; 06-06-2016 at 01:20 PM. Reason: 2 posts merged
[PartyPoker] Ex-Official thread Quote
06-06-2016 , 02:29 PM
Quote:
Originally Posted by Party_Rep
Regarding promotions I have feedback to the relevant team regarding some promos in the next few months - watch this space
Thanks! <3 your feedback as always
[PartyPoker] Ex-Official thread Quote
06-07-2016 , 05:00 AM
Will you be playing for your share of $2Million at the partypoker Caribbean poker party in November?

Read all the details in our blog >

http://www.partypoker.com/blog/carib...ker-party.html

Its just too good to miss!

[PartyPoker] Ex-Official thread Quote
06-07-2016 , 05:18 AM
Quote:
Originally Posted by coon74
Your PM facility will be activated after you make a few more non-spam posts.



(the rep's name is Colette)
Lol, thank for letting me know! Im sorry Colette
[PartyPoker] Ex-Official thread Quote
06-07-2016 , 07:14 AM
Are Paypal withdrawals slower for everyone now? Used to be a few hours, now it's 4-5 days. Sits as reversible for a full 72 hours then another day or two to receive it.
[PartyPoker] Ex-Official thread Quote
06-07-2016 , 07:23 AM
Quote:
Originally Posted by YOUGONNALEARNTODAY
still nothing on waitlists? this is unacceptable...0 progress 0 communication...
The tech team are unable to replicate any issue
They have suggested the following which may help resolve the issue >
Go to: Options > Advanced > Auto buy-in options and choose to join with either min/ max tables; then un-group the tables, mark several tables from the list by holding the Ctrl + left- click and click on “Open table(s)” to join this way
It appears to be a config issue if you "select all" the option then no longer works.. I have asked the team to look into to it more detail and look at a permanent fix for our next release update


Quote:
Originally Posted by Dubnjoy000
I am surprised by the Party software freezing lately... Happened about 4 times this week, and have not had this since Party released this version, almost 3 years back
Quote:
Originally Posted by lexibelle
Anyone else has this bug, where the software freezes and you can't move or click the tables? Have it once a day and need to kill the process via task manager and restart the software to get it working again...
Quote:
Originally Posted by Haupt_234
Almost everyonne in this thread has this problem afaik.
Quote:
Originally Posted by banalanal
I had one yesterday. Completely frozen. Had to restart it/shut down tables.
Can you confirm if these issues are still persisting?
A full removal of all files and re installation appears to have resolved the issue for some
Also please ensure any 3rd party tools you may be using are up to date if running alongside partypoker
These issue seems to be indirectly related to browser updates or out of date 3rd party tools
We will continue to look into these - once again - if the issue persists please send myself details via PM including your username and operating system details.. if you can also confirm which tools (if any) you have running this will help us investigate in depth
Thanks for your feedback/assistance


Colette
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