[PartyPoker] Ex-Official thread - Page 1103 - Online Poker Sites -- Two Plus Two Poker Forums

Ok I just seen in the client. All
Of my MTT tickets will be expiring in a month.

I have a HUGE problem with this, and this is entirely unfair.

I am a mid stakes player, everything under $50. I'm also a rec player, I play here and there when time allows.

I currently have 7 $109 tickets. There is no way I'll be able to play through all these in the time allotted. And it is especially unfair because the generic 109 tickets stack up and up rather then being converted to T$ after you already own 1. In such case, and not having an expiry before, I played many sats and built up a few to use when I felt most comfortable.

Also as I side note, I actually boycotted and completely stopped playing on 888 for this exact reason. I won a $55 ticket and was unable to recieve an extension and it simply expired after 30 days, which is simply no where near long enough. I have since not played there at all because of this.

You guys really need to reconsider this. That or leave me with 1 expiring in 30 days and convert the rest to T$. I will be extremely unhappy if there is nothing done.

Quote:

Originally Posted by markus005

Regarding the ticket expiry - all existing and new tickets will now have a 30 day expiry date with the exception of live events tickets - the GPPT tickets will be valid for 180 days
This has been a business decision and was communicated via email to all
There will be no exceptions and tickets will need to be used by the expiry - they will not be converted to T$
We offer many daily events where tickets can be used
I have of course shared all feedback however there will be no change as per management decision

Quote:

Originally Posted by nb2016

Hey guys,

Partypoker doesn't save my nickname/password when I click on remember me.
Everytime I login my nick and pass is not saved but I prefer it to be saved.
I have contacted sup and they have told me to uninstall party and install again but it didnt help.

Quote:

Originally Posted by AgressiveDog

have the same problem

Can you please PM myself both your usernames and we can look into this in some detail

Quote:

Originally Posted by MiiKwamSuk

The new rat is bylbazavruk but yea as i see nobody cares about them.

These are raised with the relevant teams for review - I will again ask for an update on these players - going forward feel free to PM myself an suspicious users and I will ensure they are investigated

Quote:

Originally Posted by alkaatch

What happens if I get multiple PowerFest #165 215usd tickets?

powerfest tickets will be exchanged post series if won via satts
Any promotional or comp tickets will expire if not used

Quote

05-17-2016 , 03:30 AM

#27553

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by YOUGONNALEARNTODAY

still nothing on waitlists? this is unacceptable...0 progress 0 communication...

As I have said previously - this is with the tech and product teams and in progress I have receiving no update so believe its ongoing

Quote

05-17-2016 , 03:40 AM

#27554

Dubnjoy000

Carpal \'Tunnel

Join Date: Dec 2012 Posts: 6,194

Oh oh, I hope it is not the case, but it seems as if Party might be taking a step back, despite putting itself in a good position over the past year... I hope my hunch is wrong and this expiring ticket thing is but a hiccup...

Quote

05-17-2016 , 06:41 AM

#27555

xave

enthusiast

Join Date: May 2009 Posts: 59

After checking my stats for the last ~100k hands on Party FF, i noticed I got dealt 10% less hands in the cutoff. Asked around and 2 fellow FFler are dealt at least 10% less in the cutoff aswell. All other positions are normal. Can you guys check your stats and post your results ? ty

Quote

05-17-2016 , 07:53 AM

#27556

MiiKwamSuk

newbie

Join Date: Aug 2015 Posts: 25

Quote:

Originally Posted by MiiKwamSuk

Hi!

I'm playin' NL25 FR. Almost every fckn day appears a new belorussian mss player with 40bb. Same stats, same sizings. I'm pretty sure they are bots. They totally *** up the game.

Kukushonok88
amanyelka
birdillo
Lanistarlike
Babangida646
etc.

Quote:

Originally Posted by MiiKwamSuk

The new rat is bylbazavruk but yea as i see nobody cares about them.

Today's newest belorussian mss bot is Rogoban85!! Welcome! Shameless!

Quote

05-17-2016 , 09:22 PM

#27557

slumbaland

stranger

Join Date: May 2013 Posts: 6

Found a bot: vyachikr

Quote

05-18-2016 , 03:48 AM

#27558

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by MiiKwamSuk

Today's newest belorussian mss bot is Rogoban85!! Welcome! Shameless!

Quote:

Originally Posted by slumbaland

Found a bot: vyachikr

Have added these to the list under investigation
Thanks

Colette

Quote

05-18-2016 , 06:13 AM

#27559

alextrev1111

adept

Join Date: May 2010 Posts: 1,031

I've been getting some freezes occurring at the highstakes games lately on party. Only for a 10,20 seconds or so but when it unfreezes the hand is over. Same when the server is disconnected for around the same time period. It seem's pretty ridiculous that party don't have any Disconnect time especially for highstakes.

Quote

05-18-2016 , 06:13 AM

#27560

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

** partypoker Returns To The Caribbean > Caribbean Poker Party 19th- 26th November **

Qualifiers for the partypoker Million start this coming Sunday - 22nd May
Up for grabs are packages worth $8,000 - these include two return flights and all-inclusive accommodation, one $2,750 buy-in for the partypoker Million plus a host of off the felt activities to make it an unforgettable trip to the Caribbean.

For all the info - check out the website >

https://www.partypoker.com/caribbean-poker-party.html

Good luck!
Colette

Quote

05-18-2016 , 08:13 AM

#27561

Simonsayscall

journeyman

Join Date: Sep 2009 Posts: 296

Quote:

Originally Posted by alextrev1111

+1

Really don't understand why the disconnection protection isn't better, great source of frustration with a software I'm otherwise a big fan of. Losing a 5-10k pot because of a very brief drop out is probably the most aggravating thing that can happen in poker

Quote

05-18-2016 , 10:38 AM

#27562

VICTOR KOLMOGOROV

newbie

Join Date: Oct 2011 Posts: 42

It looks like the NL400 Full Ring tables are available again on the waiting list. But not in the lobby.

Is this a sing that partypoker is trying to reintroduce them? I hope so, because those tables where full of traffic as far as I know.

Quote

05-18-2016 , 02:35 PM

#27563

Husker

Carpal \'Tunnel

Join Date: Feb 2007 Posts: 12,931

Quote:

Originally Posted by alextrev1111

Had everything freeze for about a minute yesterday. When I came back I'd been kicked from a couple of tables and it wouldn't let me re-join them.

Quote

05-18-2016 , 03:23 PM

#27564

MiiKwamSuk

newbie

Join Date: Aug 2015 Posts: 25

Quote:

Originally Posted by Party_Rep

Have added these to the list under investigation
Thanks

Colette

2 day 2 new belorussian mss. I really have no idea why they doin this, because they only play 1 day and disappear.

Expect birdillo.

Romashka87
Lapshanaushi92

Quote

05-18-2016 , 06:25 PM

#27565

AgressiveDog

banned

Join Date: Jul 2008 Posts: 2,962

is it posible to change my screenname ? , i tried to find to the option with no luck , i remember it was posible like a year ago or something.

Quote

05-18-2016 , 06:30 PM

#27566

istack_u5

grinder

Join Date: Oct 2011 Posts: 618

Colette, just curious is there any more updates on the security token coming back? I really want to play on PP a lot but this one fact has me staying away. Please let me know whats happening! Thanks in advance

, cheers

Quote

05-18-2016 , 09:31 PM

#27567

jeanchris

adept

Join Date: Mar 2010 Posts: 745

Hi Colette, why you guys are still allowing scripts? There is still 3 active scripter at high stakes that script every day and even after emailing with proof many time support you guys dont do nothing.

unfair that some players can still use it and others no.

Quote

05-18-2016 , 09:52 PM

#27568

slumbaland

stranger

Join Date: May 2013 Posts: 6

Do you guys think there is a chance party poker is allowing bots so that tables fill? I've noticed a lot of guarantees on tournaments just barely being fulfilled.

Quote

05-19-2016 , 01:32 AM

#27569

Lessu

Thailand Guru

Join Date: Mar 2006 Posts: 9,069

Quote:

Originally Posted by AgressiveDog

is it posible to change my screenname ? , i tried to find to the option with no luck , i remember it was posible like a year ago or something.

Stopped being possible about a year ago

Quote:

Originally Posted by jeanchris

How do you make the difference between scripters and people using the my waitlist function? Can you post your proof here if it's solid and Party isn't doing anything?

Quote:

Originally Posted by slumbaland

Do you guys think there is a chance party poker is allowing bots so that tables fill? I've noticed a lot of guarantees on tournaments just barely being fulfilled.

After almost 2 years of helping Party catch bots, I can say that there is almost no chance of this being the case. If you think there is a bot in your game, email your proof to Party CS or PM Colette (or even me) on 2+2. If no one does anything, post your proof publicly. It might take a few weeks but they do take bots seriously these days.

Quote

05-19-2016 , 06:32 AM

#27570

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by MiiKwamSuk

2 day 2 new belorussian mss. I really have no idea why they doin this, because they only play 1 day and disappear.

Expect birdillo.

Romashka87
Lapshanaushi92

Thanks for bringing these to my attention

Quote:

Originally Posted by AgressiveDog

is it posible to change my screenname ? , i tried to find to the option with no luck , i remember it was posible like a year ago or something.

No - sorry

Quote:

Originally Posted by istack_u5

, cheers

As I posted last week we have had issues with the supplier of these and I have no update to share - sorry

Quote:

Originally Posted by jeanchris

As Lessu states - please send the screen names if you can confirm they are not using the wait list but feel strongly they are suspect account and I will have the accounts investigated

Quote:

Originally Posted by slumbaland

Do you guys think there is a chance party poker is allowing bots so that tables fill? I've noticed a lot of guarantees on tournaments just barely being fulfilled.

No - I believe we have made our stance on this fairly clear on several occasions

Quote

05-19-2016 , 07:38 AM

#27571

botsonparty

banned

Join Date: Mar 2016 Posts: 554

Quote:

Originally Posted by slumbaland

Do you guys think there is a chance party poker is allowing bots so that tables fill? I've noticed a lot of guarantees on tournaments just barely being fulfilled.

Not on purpose for sure.. deposited on microgaming 2weeks ago, mixing with party and for every bot on party theres 12 on micro.
They get most of them out

Quote

05-19-2016 , 09:34 AM

#27572

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Hi all

We have made some changes to our rebuy offerings following recent feedback

Non-Turbos Rebuys:
Blinds remain the same: 12 minutes
However - late registration has been reduced from 12 levels to 7 levels
The overall Rebuy period has also been reduced from 12 levels to 9 levels

Turbo Rebuys:
Again - blinds remain the same: 8 minutes
Late registration has been reduced from 12 levels to 7 levels
The Rebuy period has been reduced from 12 levels to 9 levels

We hope these changes provide an improved structure for our rebuy tournaments

As always your feedback is welcome

Thanks

Colette

Quote

05-19-2016 , 12:01 PM

#27573

jefkepoker

enthusiast

Join Date: Oct 2015 Posts: 69

Quote:

Originally Posted by lMikro

A lack of time bank and disconnect protection would make the site basically unplayable for serious money. I had a lot of disconnects and no timebank at revolution but only once my regular laptop two tabling with hem failed to recover fast enough, and that was not because it didnt reconnect fast enough but because of frozen or not at all buttons were there, in case one needs to open the close active programs window and instantly not, or use keyboard buttons if exists and works. My old computer wasnt able to be fast enough, too little process memory. At stars i needed to restart my modem, that solved 10 days lasting lag and disconnects permanently.

Yeah they should fix this, PartyRep, please look in to this timebank problem, it needs to be longer, like in pokerstars.

I recently have a lot of lockups and they happen randomly, sometimes in the middle of big pots, and all the times, ofcourse i was disconnected/bluffed out of the pot, as players see what's happening!

Have to do Ctrl alt del, and end process, restart, by the time i'm back, my hand is gone ofcourse!

So Partyrep, plz report and fix this, and make sure we have longer timebank!

This should be easy to implement, and on any level is a big NO NO for a poker site!

Ofcourse on both Party and Bwin client! And a lot of problems will be solved!

Last edited by jefkepoker; 05-19-2016 at 12:10 PM.

Quote

05-19-2016 , 12:17 PM

#27574

jefkepoker

enthusiast

Join Date: Oct 2015 Posts: 69

Quote:

Originally Posted by Simonsayscall

Hi there,

I have been trying to address an issue with support but they just keep sending me what almost seem like automated responses that dont address the issue. Essentially it was some sort of failure by the software which led to my hand being folded as a result of a disconnect even though i reconnected very quickly and should have still had a few of my initial 30 secs + time bank + disconnection protection.

Disconnection protection is a pretty serious issue. Pokerstars gives at least 180 seconds in these types of situations and yet i was not only given 0 seconds, it folded my hand and didnt even allow me to use my normal allotted time. This software error cost me a minimum of $3500 and most likely $5300

i have attached my emails below. I also have the exact hand number and some other info if required

My email to support: Hi,

Today I was involved in a huge pot with the nuts and I disconnected for roughly 5-10 seconds. For some reason it instantly folded my hand when I disconnected... By the time I was reconnected I should have still had time bank the disconnect was so short...

This cost me somewhere between 3500 and 5300USD as my opponent was almost certainly drawing dead. I clicked raise all in (roughly a minimum raise) but I disconnected briefly and when I reconnected my hand was folded.

There was already roughly $1750 in the pot and my opponent potted the turn when I had the ace high flush on a board of 10d 9d 3 5d. I clicked all in

Party Support:

First, I'd like to say I am very sorry for the inconvenience you have experienced!

However, we received a confirmation from our technical team that our services were functioning normally and there were no such issues reported by other users at that time. In this case unfortunately, we cannot offer any kind of compensation.

Please note that in general a disconnection takes place due to a break in the internet connection between your computer and our game server. This does not mean that there is a problem with our server or your internet connection, in general. The connection between these two systems is not direct, and takes a twisted path through several intermediary servers and networks, where a problem could occur. If you are multi-tabling, it is therefore entirely possible to be disconnected from one table and not from the other. In addition, you could be disconnected from our server but still be able to connect to other sites.

If you are repeatedly being disconnected, please contact your ISP (internet service provider) to check this further. You can also make a trace report, while being disconnected, and send it to us as attachment in order for us to investigate the issue. You can do this in the following way:

- Close all the windows, click on the ‘Start' button and click on ‘Run'/type it in the search filed.
- Type ‘Command' in the ‘Run' box and hit the ‘Enter' key.
- At the DOS prompt type tracert real.partygaming.com and hit the ‘Enter' key.
- Once the trace is completed, right click on it and choose ‘Select All'. Open a word document or a notepad and insert the info by right clicking and selecting ‘Paste'.

Additionally, we advise you to regularly perform a disk clean up and not to use too many applications together with PartyPoker.

Don't hesitate to contact us if you have any questions or queries. We are available 24/7.

Me:
Yes I am fully aware that I disconnected, the issue is that I disconnected for only approx 5 seconds and my hand was folded. Usually after a brief disconnection like this I reconnect and can continue with the hand. My time bank did not activate and no reconnection time was given. My hand was just instantly folded when I disconnected...

Party Support:
I am very sorry for the trouble, unfortunately such things may happen. If the issue was on our end, we would have certainly compensated you accordingly, however it wasn't.

Further to the previous email, I can confirm that disconnections occur due to various reasons. You can see some of them listed below:

- Scheduled maintenance or unscheduled downtime (crash) from our end.
- Internet connection loss from player's end (issues with player's ISP).
- Slow data transfer between any of the intermediary servers (Internet gateways that fall between our site and player's system); the connection to the game will also be slow and will cause frequent disconnections.
- Connection bandwidth (bandwidth measures how much data can flow through a specific connection at one time).
- The number of applications running simultaneously that access the Internet.
- Configuration of player's system.
- The amount of available memory space on the system.
- Internet connection like wireless, which might cause frequent drop-outs.

In my experience, the disconnection problem is 9 chances out of 10 on their side, as other this using the connection are working perfectly.

So please Colette, make sure these problems won't occure again, and ask your team to do a timebank fix, especiallly on disconnects! I think its now 15 seconds or something, this is WAY too short!