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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

12-05-2018 , 11:48 PM
Only spin no work and net in room has litle failures.
[PartyPoker] Ex-Official thread Quote
12-05-2018 , 11:57 PM
12-06-2018 , 07:30 AM
Message I get when I want to use a free sports bet: "Sports bets can only be placed in the currency selected at the time of registration. To place sports bets, you must change your account currency to USD."
So basically if I want to keep my account currency in euro due to withdrawal fees, I can't use the free bets from promos like the xmas card thing, or am I missing something?
[PartyPoker] Ex-Official thread Quote
12-06-2018 , 09:17 AM
Quote:
Originally Posted by coon74
Thanks. Discord >>> Skype VIP for most cases as I don't use latter nowadays but use Discord all the time.

And btw. now missing 10 cashback points are shown @ my account. Colette is gold!
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12-06-2018 , 05:21 PM
Quote:
Originally Posted by SmbSmbSmb
just to confirm, is it just players registered with Thai accounts or players of any nationality playing in Thailand that will be unable to play party poker next year?
Yes this is true, they are closing the thialand market 12.31.18
[PartyPoker] Ex-Official thread Quote
12-06-2018 , 06:52 PM
Quote:
Originally Posted by Fede82
Colette can you confirm me if party accepts huds or not for fastforward games?

I'm using the latest version of PT4 and while the hand histories and hud stats are being recorded and downloaded to the PT4, the hud doesn't display in real time at the tables
I too would like to know this
[PartyPoker] Ex-Official thread Quote
12-06-2018 , 09:51 PM
Damn, I just found out I won't be able to play at Party any more as I'm from Thailand. So long and thanks for all the fish.
[PartyPoker] Ex-Official thread Quote
12-06-2018 , 11:14 PM
i hate being in new york!!! i just cannot express how i feel about not playing on a shared pool or any legit poker site.. i feel like there is too much political say and selfish reasons people have to not let online regulated sites let people play poker out of their homes.
[PartyPoker] Ex-Official thread Quote
12-07-2018 , 03:56 AM
Hey guys, what's the current status of HUD use? Fast Forward possible and regular tables not? Not even the usual session stats? Thanks
[PartyPoker] Ex-Official thread Quote
12-07-2018 , 04:38 AM
Quote:
Originally Posted by SleazyP84


I appreciate the Partypoker wheel should be the only one running now but the Monster Monster wheel never ran so you ran a promotion with no outcome or prizes.

https://poker.partypoker.com/en/mons.../monster-wheel

The last time I asked about it you said there was a tech issue with the wheel. Will teh spins ever be credited for this promotion?
For the MONSTER wheel?
You will need to reach out to the customer service team - they can advise - the promo ended sometime ago and I believe the wheel issue was resolved for all
[PartyPoker] Ex-Official thread Quote
12-07-2018 , 04:41 AM
Quote:
Originally Posted by hypergeometry
what is your discord?
Quote:
Originally Posted by KomodoDragonJesus
I wasn't aware of the discord either. Link?
Quote:
Originally Posted by coon74
Quote:
Originally Posted by FarseerFinland
Thanks. Discord >>> Skype VIP for most cases as I don't use latter nowadays but use Discord all the time.

And btw. now missing 10 cashback points are shown @ my account. Colette is gold!
Discord is available and the link was provided by coon74
Feel free to join, its a fairly new server so will take a little time to build
This will be another channel I manage and will respond to feedback and suggestions and offer my assistance

Thanks

Colette

Link > https://discordapp.com/invite/bfQJNRY
[PartyPoker] Ex-Official thread Quote
12-08-2018 , 12:11 AM
I'm not surprised they are moving away from here. No need to be held accountable.

Chat support on partypoker is rude, breaks and is useless.

Those sat tickets that expire are for sure worth less than face value. I recently won three 55 tickets. As expiry was coming up I registered for some Sunday tournaments. One tournament was cancelled and my ticket auto expired.

Only for the fact I went on chat and ask for it back. Grand got an email got my ticket.

It happens again only this time chat won't forward my issue to support or explain what happened.

I have to prove everything!! So I went and paid for sharkscope just to check my records. Went onto chat to verify I won those tickets and I didn't use them.

Tooth and nail it took, finally they wanted proof for the tournament I claimed to registered for this Sunday. It's gone? maybe I messed up? It's cancelled like last time?


It's only a 55 dollars ticket , I wasn't asking for newly created money just my ticket that disappeared into the ether. No joy


What I've learned from this experience is that like some pro said poker is hard and even harder when the environment you compete in is uncertain. I won't be trusting partypoker from now on out. I can now see the cracks in the foundation.
[PartyPoker] Ex-Official thread Quote
12-08-2018 , 04:52 AM
Quote:
Originally Posted by montydorito
I'm not surprised they are moving away from here. No need to be held accountable.

Chat support on partypoker is rude, breaks and is useless.

Those sat tickets that expire are for sure worth less than face value. I recently won three 55 tickets. As expiry was coming up I registered for some Sunday tournaments. One tournament was cancelled and my ticket auto expired.

Only for the fact I went on chat and ask for it back. Grand got an email got my ticket.

It happens again only this time chat won't forward my issue to support or explain what happened.

I have to prove everything!! So I went and paid for sharkscope just to check my records. Went onto chat to verify I won those tickets and I didn't use them.

Tooth and nail it took, finally they wanted proof for the tournament I claimed to registered for this Sunday. It's gone? maybe I messed up? It's cancelled like last time?


It's only a 55 dollars ticket , I wasn't asking for newly created money just my ticket that disappeared into the ether. No joy


What I've learned from this experience is that like some pro said poker is hard and even harder when the environment you compete in is uncertain. I won't be trusting partypoker from now on out. I can now see the cracks in the foundation.
Can you please confirm your username - feel free to PM me
I would like to review the chat conversation with a customer service manager, please

A ticket from a cancelled tournament should be returned almost immediately
Unless, the ticket was used to register for an event out with the target validity period - in which case it will auto expire however CS can easily review and return the ticket


Thanks

Colette
[PartyPoker] Ex-Official thread Quote
12-08-2018 , 05:43 AM
Step 1: step away from forum
Step 2: cut back on security/give up on bot detection
Step 3: lower rakeback
?????
Profit
[PartyPoker] Ex-Official thread Quote
12-08-2018 , 08:39 AM
Quote:
Originally Posted by party_Rep
Can you please confirm your username - feel free to PM me
I would like to review the chat conversation with a customer service manager, please
Was going to pm, I don't have those privileges yet

When it comes to customer service if anyone is meant to be a dixkhead it's the customer not the other way around.
The rep Ivo peed me off in particular with this line below, so congrats to that guy.

Ivo "Have a nice life."
[PartyPoker] Ex-Official thread Quote
12-08-2018 , 09:34 AM
Quote:
Originally Posted by montydorito
When it comes to customer service if anyone is meant to be a dixkhead it's the customer not the other way around.
I advise fellow customers to be polite too in order to get things done faster

When I quarrel with poker site staff in CEO-speak (like your example, 'Have a nice life'), it somehow hurts less than if it were done in strong language, even though both sides probably know that it's a quarrel anyway. YMMV.

Last edited by coon74; 12-08-2018 at 09:42 AM.
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 12:25 AM
Hello. I have a big problem with Party Poker software. When attempting to multitable jackpot SNGs as soon as I open a new table, all the other tables I'm playing freeze up for a few seconds, until the new table is open. I know this is not the fault of my computer, since I have a new powerful one.

Could you fix this issue or tell me some kind of workaround?
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 12:38 AM
I don't know a fix, but once upon a time when was playing on iPoker and had the same problem (and also during my short stay at Party in the era of bounty jackpots), I'd make sure to have acted at all my tables before loading a new one (moreover, I waited until a moment when all my 3-max hands would be folded), so that the freeze would happen during my opponents' thinking time

Besides, 2 years ago when I was grinding at Party, PartyCaption was magically making the client more responsive, but I may be misremembering.

Last edited by coon74; 12-09-2018 at 12:47 AM.
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 12:58 AM
i won a $55 which i think expired today/yesterday. used it to register for a tournament for this coming monday (days ago), but when i checked my account today i am no longer registered. do tickets just expire upon expiry like this?


i checked my sharkscope and definitely did not register the wrong day early or anything

Quote:
Originally Posted by tufat23
i won a $55 which i think expired today/yesterday. used it to register for a tournament for this coming monday (days ago), but when i checked my account today i am no longer registered. do tickets just expire upon expiry like this?


i checked my sharkscope and definitely did not register the wrong day early or anything
ok nvm support gave me a new ticket. they changed the tournament from a 55 to 33 lol

Last edited by Mike Haven; 12-09-2018 at 05:34 AM. Reason: 2 posts merged
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 08:04 AM
Checked FF tables today, fairly empty, yet somehow at lowly NL25 FF table you have this Belarus bot sitting on 1000 BB.

Tricksortreat

Hint, when somone gets to certain amount of BB on FF tables do an automatic check. Chances someone is up to 1000 BB since early morning till 1PM CET with numbers up to 100 at 25 for only like an hour, was bellow 50 before, are like really, really small. What you have is a bot running non stop, probably scripted to sit out for exactly the amount of time allowed before being disconnected and resuming play when numbers are up to whatever is optimal.
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 01:55 PM
Quote:
Originally Posted by SleazyP84
+1 - I haven't seen the wheel
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 02:41 PM
Party poker lobby closes randomly during a session and wont restart unless I restart my computer. Why is that? I am using party caption and thats it.

Thanks
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 05:02 PM
Quote:
Originally Posted by OldBurf
+1 - I haven't seen the wheel
So far from support I've been told if I didn't opt in I won't get the spins (There is no opt in button for the wheel), try opting in on the website (there is no opt in button) and just to wait until Monday and ask again if it doesn't appear.

Two weeks of the highest tier of spins gone.
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 06:06 PM
Quote:
Originally Posted by SleazyP84
So far from support I've been told if I didn't opt in I won't get the spins (There is no opt in button for the wheel), try opting in on the website (there is no opt in button) and just to wait until Monday and ask again if it doesn't appear.

Two weeks of the highest tier of spins gone.
Yeah, i'm confused as to what is happening with this promo also...I'm yet to even see the PP wheel show up under my promotions tab in the client.

It clearly states the following on the promotions page of the website:

Here’s what you need:
Earn 5 to 9.99 Points = 1 spin
Earn 10 to 19.99 = 2 spins
Earn 20 to 24.99= 5 spins

How to claim your free spin:
Log in to your partypoker account
Click on ‘Promotions’
partypoker Wheel

I've read through all the promo info, along with all the T&C's and no where does it state that an 'Opt-in' is required to take part.

From what I understand, you earn the required points and you automatically get to spin the wheel, which results in a GTD instant prize.

I've met the points requirement for this promo this past week so, i'll be interested to see if the wheel shows up and I get my spins. If it doesn't, i'll then be interested to hear what CS have to say about it.
[PartyPoker] Ex-Official thread Quote
12-09-2018 , 06:31 PM
true dat, will see what happens tomorrow. If the wheel doesn't show. Riot!
[PartyPoker] Ex-Official thread Quote

      
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