Un ****ing real...12 minutes later I'm able to reconnect after being dc-ed for 2 orbits. 1st hand back, AK, no action. Next hand, QQ, another SS jams, has AA.. Down to ~10bbs. Next hand, jam JT into guy who limps every hand, tank calls with AK..GG me..

Most tilting part is coming back after folding away 20-30k to see most of the other players weren't DC-ed. How can only 1-2 players get DC-ed while the rest of the table plays on (when it's obviously on Carbon's end)?

I played on carbon for a couple months with no problem, then all of a sudden I would start disconnecting every ~15 minutes. It would always be in the middle of a hand as well. I don't want to be a riggie but it screamed sketch. Looking at this thread I can see I wasn't alone, anytime I'd email support they'd give me some bogus response basically putting the blame on me, not one cent was reimbursed. Such a scummy site

does the software miss HHs?

I think I'm missing some

Honestly, it may sound greedy, but I was hoping it was site-wide. I'm expecting to get the 'down for maintenance message' and find out they split up the prize-pool accordingly.
Being able to reconnect after missing 2 orbits while blinds are 2.5k/5k and the avg stack is ~12bbs is almost as tilting as QQ v AA 2 hands later. Everyone at my tab said they didn't have any issues, so I'm waiting for the "it's not us it's you" reply..

2 things that make HHs go bye-bye: getting DC-ed, or being moved to a new table. If you're DC-ed there is no record of HHs at all.
(Sometimes) If you're moved to a new tab or you rebuy, they make a new HH file.
If you look under dates-tournaments (in HH window), you might see 2 different HHs for the exact same tourney. One ends right before you were moved or busted.

Logged on early since up. Played cash table for 1/2 hr. Attended to some chores. Went to register for 8am $2 rebuy and unable to do so. Balance does not show up and tab says to contact support via email. Did that and awaiting reply. Spoke with live chat- was told there are some technical difficulties on the poker side- and to contact them after 11am if not cleared up. Anyone else with anything similar happening?

Carbon down? Thought it was my PC? Reset my password and all i can get to is the Sports bet??

Is Carbon Down? I played a Sng about 2 hrs ago couldn't register for another tourney now I can't log in

Cant log in as well.

Spoke with online chat and they ssid it will be fixed very soon. Watever that means

It's only a 'select few players having reported issues' according to support...
Just saw a decent shot to make up for getting DC-ed at a FT earlier. There's an $11 $1k gtd running, top 7 get paid, with only 7 left and 1 player on a SS..Go to register, can't, restart client, can't log-in..site gets better everyday

They say that all the time. Im pretty sure its a lot more ppl than they say

Late registration ends when the number of players left = number of players getting paid.

That's what I thought, but there were definitely 7 left with 7 places paid. Only reason I would reg so late.
Guessing the lobby just wasn't updating properly with all the issues going on.

Oh yeah no doubt at all man, I'm just glad they're admitting it's on their end. Usually they pull the "it's not us it's you" if only a few people complain.
Otherwise, they're saying 45-60 mins for anyone else that's trying to login. My cue to get some sleep, GL guys

how do you do this? I recall speaking with them once a long while ago but haven't been able to remember where/how I contacted them.

Go to lobby> Account> Player Admin> bottom of page: Contact Support> bottom of page: Live Assistance- Chat.

more like a few thousand

No issues with logging in to play the ponies or casino

found it, tx

I just keep getting the error "log in failed please try again later" says im connected but not logged in.

I was able to log in just now...


--
Kahn

yep...

Stayed connected. Balance back. Registered. Live chat was spot on.

in

Is it just me or does anyone else think their balance is off? Could have sworn I had $4.50 more (from a $5 + 0.50 DON win). Not a big deal since it's small money, but could have sworn....

cheers TY.

is it possible to email support and have them send me my HHs or are they gonzo forever?