Yes! Im missing tons and tons of hands since switching to HM2, cuz I had to because HM1 no longer works. None of my sessions are ever correct with the amt I won or lost. Many ppl are reporting missing hands on HM2 at Merge, but HM support thinks its cuz ur database is corrupt.

Wish I knew what was goin on

You must not believe in a thing called business ethics

To me, it comes down to an ethical issue with how u treat your customers

I'm constantly having to edit out rebuys that I never did in MTT's and changing the value of what I won in SNG's. Something is up with HEM2 and importing the tourney info.

You've taken the analogy farther than you should. The VIPs were not our main source of income on the site, that belongs to poker. But the analogy of VIPs to tokens stands since many players did 'work' to earn those VIPs with the understanding that they would have a certain value when cashed in and that said value wouldn't be raped overnight.

Hey, anyone else worried about Khan? I haven't seen him in this thread for the last 48 hours or so. Hmmm.....that seems odd, doesn't it?

Na I do, I just think at somepoint you need to stop expecting ethical behavior from a company that has shown you it doesn't intend to act in an ethical manner.

He's prolly dodging everyone's questions about this:

http://www.professionalrakeback.com/...kins-July-2014

I didn't think HEM tracked MTTs correctly for Merge? I know they used to, but an update messed things up a long time ago. When I still used HEM I had to manually go through and edit my tourney info for it to be correct. I switched to PT4 and still have to do that, same for WPN. Cash tracks fine though.

thanks. glad its just not me lol

Seems like a pretty easy thing to fix. I can't imagine it's that hard to write some code that would properly read the tourney history and correctly display buyins, exact amount won, total profit, number of players, and place finished in. On some they get it perfect, but I always have to check before logging off.

BTW when I make those changes and click 'OK' the changes don't show up on the screen, even if I hit 'refresh.' Only when I shut down and then restart HEM will my changes be reflected on screen.

FOZZY--if you see this, can we get some help?

It's been this way for almost 2 years so it obviously can't be that easy.

Party instated a 3% withdrawal fee this year.
Party also reduced their VIP points conversion rate with little or no warning.
Party has segregated cash games based on skill in the past.
888 has been banning winning regs and won't say why.
888 seems to limit or do away with deposit bonuses for winning players, from my experience.

Merge has just been taking a page out of the ROW playbook. I disagree with the changes, but it's becoming an industry-wide phenomenon not just merge.

was there rakeback before the moneymaker boom?

They can't fix it it's something on merges end with hand history, I just purchased HM2 and have been emailing supporting about it I am a sng and tourney player and in HM2 my results are completely borked because of this. I don't have the time to manually fix every tournament i've ever played or am going to play in, so I'm probably going to ask for my money back and see how pt4 goes. Doesn't look like it'll work much better but we'll see how they handle merges idiosyncrasies and go from there, can always ask them for a refund too lol.

PT4 doesn't work right w/ SNGs or MTTs for either Merge or WPN as far as tracking results go. It's the exact same issue. It'd be a lot harder to do for SNGs, but I just keep a notebook that I write down all my MTT info in and then manually adjust them. It's a huge pain in the ass. SNGs work much better than MTTs, but they miss a ton.

ProfRB.com speculates that this would also help to reduce withdrawals from multiple skins, reducing overhead and network costs. With less ability to 'game the system', Merge would free up further revenue to potentially syphon through to promotions and other benefits to the vast majority of players who have one account on one Merge-partnered skin.

So trying to cash out your bankrolls is 'gaming the system'. Now that they figured out how to keep players from cashing out more of their bankrolls they can offer new promotions and other benefits? Is that because now they'll have more of the winning players bankrolls tied up so they can give it to the losing players in the form of benefits and promotions? I don't get the logic.

^^ You're missing the point. "Gaming the system" may have a negative connotation attached to it, but it doesn't mean players were doing anything wrong. They aren't keeping anyone from withdrawing funds - they are combining accounts across multiple skins. You can still withdraw the money...it may take a little longer, but it reduces costs on Merge's end to have to manage the same person across several accounts on the same network.

Well, the only reason to play multiple skins is to be able to get multiple $2500 cash outs a month and bonuses so what exactly do you consider this move to be besides making it harder for winning players to get money off?

Do you think they will bring back stacked checks or reduce cash outs to Bovada esk times now? ( I don't)

Not being a smart ass, btw, curious how this has any sort of positive effect for anyone but Merge and their plan to keep as much money as possible on their network.

They now charge for every cash out so how much money does it really take to "manage" a players account? I'd assume they have a CRM that does most of the work for them as far as keeping track of most everything.

I personally feel the skin model they use is completely pointless now that Jazzette owns all the skins, so wouldn't it make more sense just to be only Carbon Poker? I'm sure there is legitimate reasons to do this, but the underlying reason is to keep winners from accessing to their funds quickly. People have been manipulating the system for years now by running it up on 1 skin, cashing out, rinse and repeat. The only reason players have to do this is because they take so long to pay. Merge created the problem. I mean, whomever wrote the article for Kahn's site even eluded to this.... don't try to change the story now because someone is a ****ty writer.

^^I don't think Merge woke up one day and said "how can we make it harder for winning players to cash out". And I don't think their intention is to try to take Bovada's spot among US-facing rooms. Can they improve in areas? Goes without question. Are they moving the model towards casual players? Most likely, if not obviously. But for really high volume players making multiple payout requests per week/month, of whom are a sliver of the overall player pool (not arguing importance to ecology here - different topic altogether), maybe processing them in such an amount wasn't worth the cost. Who really knows?

They are charging us to withdrawal, we're paying the cost. Considering basically every change since the new management took over has been anti reg I'd say yes, they wake up on a daily bases trying to figure out ways to make it harder to make money here. This isn't a casual player model, it's a "keep players from withdrawing large amounts all at once" model.

-Highest rake among US sites
-Non existent VIP program (even worse than Bovada's which is tough)
^Also, now won't let certain players get bonuses^
-Bans cash game players who win too much
-Restricts winning MTT players to as little as 1 table
-Charges for every withdrawal (minus 1 freebie a year!!!!)
-Picks and chooses who gets certain withdrawal methods(even though we pay the fees)
-Limits the majority of players to 1 $2,500 check a month (occasionally 2 if you're on a life heater)

I could go on, but you already know all of this. What do you call this model besides making it as hard as possible to get the money you earn off the site? Bovada is a recreational model yet they still pay us within days and don't ban us... It has nothing to do with Merge not wanting to be #1, it's about them wanting to make things as hard as possible so you'll punt in the casino/book so they don't have to pay you.

1 - First off: I do not check this thread regularly and only started following it after the recent merge update issues so HM2 posts/problems should go in the HM Support thread - http://forumserver.twoplustwo.com/16...-support-1535/

2 - For the missing HH issues:
- One of our testers was able to dupe this today and we are investigating it.
- It is only a problem when auto-importing and playing.
- If you import the hands manually from the HM2Archive folder after the session it will correct the missing hands.

3 - The only sites that write summaries for tournies is ftp, stars, and pacific AFAIK. You will have to manually edit the results with the tournament editor at any/every other site if they are incorrect. There is nothing we can do if they don't write the results in the HH (this would have it's own problems if they did) or separate summaries. If you don't like editing the results complain to the site and maybe if enough people complain they will start writing summaries for us to use.

4 - If I missed anything from the mass of quotes above or you have follow up questions about HM1, HM2, or HM Cloud please post them in our thread from the link in #1 above as these types of questions do not belong ITT.

when is the cops series happening?

you are absolutely right, i could not care less, i finally see. We could not care "any" less about it, i finally see

Very Good Sir!

fyp