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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

05-29-2012 , 12:33 AM
Quote:
Originally Posted by mlane
If you have signed up through an affiliate and have RB on intertops are you eligible for the first time 110 percent up to 600 deposit bonus?
Yes you are eligible. You will accrue the bonus at half the rate of a non-rakeback player, but you can still accrue the entire $600. Go to the bonus code section of the cashier and enter in 600ITP, and it should activate your first-deposit bonus. You need to do this within 24 hours of making your deposit.

http://poker.intertops.eu/en/promotions/
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 05:51 AM
Hi

Sorry for my long absence from the thread but I have been visiting a gaming conference and not had the possibility to follow and answer all your questions.

However, will try to answer all of your questions now.

1. currently rakeback players get no other bonuses. Will this change
after the 1st?
- Yes it will!

2. Any withdrawals that cost under $50?
- At the moment no but we are always looking to improve and to make processing better and cheaper. However, with todays online gaming environment it is very hard to find processors that want to take the risk and the ones that do also know how to get paid for it.
We have always guaranteed our affiliates and players their money and we have always paid our affiliates and players even if money has been seized. To be able to keep it this way and to be able to provide this security we have to share some costs with players and affiliates.


3. Any new bonuses?
- What kind of bonuses do you mean?

[QUOTE=Sirmixalot;32973200]Here are some questions I asked Peter the poker manager at Intertops.

Hi Peter,

Some questions from players on 2+2

1. currently rakeback players get no other bonuses. Will this change
after the 1st?

2. Any withdrawals that cost under $50?

3. Any new bonuses?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 06:10 AM
Hi

Ok there seems to be a bit of a confusion over the daily Loss/Day limit so I will try to explain it.

The reason we have it is to minimize fraud and to increase player security. It is not a percentage of your deposit, it is a set amount. The set amount is $200 per day/$500 per week. However, these limits can very easily be increased upon verifying the account, either before or after making a deposit. To verify your account you only have to contact our support either by email, telephone or live chat.

Best regards,

The Intertops Poker Team



I assume you do not know the process of cashing out by check so I will let you know. When you request a check it takes about 2 days (I think business days) to process. During this time they do not take the money from your account. When it is processed the money is removed from your account. They send the check via courier and you have to sign for it. There will be no tracking number. I will not post what company they use as it is not important. For me it takes 7 days from the time I request a check till it is delivered. That is why I choose Intertops.

Quote:
Originally Posted by waq
It is a daily loss limit but it also limits the amount you can use per day.

It is a % of your first deposit and the % seems to vary depending on the amount deposited. I deposited 400 and like stlboy my limit was 200 and after verifying my account and requesting an increase it was raised to 1000.

This is shown in the "my profile" section of the cashier.

If your limit is 200 then that is the maximum amount you can put on the tables. If you lose 50 then the next session that day you can only put up to 150 on the tables. The following day your limit is again 200.

I don't remember if winning increases your limit for subsequent session but I think it does. If so then............
If you win 50 then the next session you can put up to 250 on the tables and the next day your limit is reset to 200.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 06:16 AM
Thanks!

For players that verify their accounts and for players that create a bit of history with Intertops we are more than happy to increase limits!

Best regards,

The Intertops Poker Team

Quote:
Originally Posted by laxfunds
My limit is 5k/10k now. I was never denied when requesting it to be raised. I would just go on live chat and they would upgrade my account instantly. If you want p2p transfers upgraded I think you have to email the poker dept.

Intertops is run very well imo.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 07:04 AM
Thanks for the limit comments!

If you're a R.B. player you will be eligible for reload bonuses in the future.

Intertops will be part of the bigger Network wide tounaments those are not only for Lock players.

Quote:
Originally Posted by Sirmixalot
Nobody has to freakout and worry about these limits. Live chat changes your limit in minutes and has never denied an increase after you verified which btw was also was faster then Pokerstars and Fulltilt was. I sent in my docs and called in 5 minutes later. The lady actally looked at the account on the phone and I was verified and done. Novel idea right?

Here mark this as the info post so you don't have to search forever.

Intertops the good:

1. Service . Phone support about half the day, live chat always.

2. Own cashier. You get your check after a 48 hour processing time then about 4 more business days. Time frame is about 7 to 12 days from first click. Check comes fed ex.

3. No problem with most huds.

4. No problem with most Visa deposits.

5. 36% R.B.

The Bad

1. $50 fee per check. That's right that's the cheapest they have right now. You have to pick time or cost?

2. If you're a R.B. player you are not eligible for any reload bonuses or special deposit bonuses ever.

3. Though they are going to be on the new Revolution network which fly's June 1st they will not be part of the big 100k and 75k tourneys nor the massive 1,000,000 Ronin bonus Lock poker is having .

Neutral?

1. Network: Lock left Merge and bought the Cage network Intertops plays on. With this they will add their player base to cakes which should be a positive will see.

2. Tourneys: Cakes/Intertops tourneys are pretty sad right now especially mixed. I've heard the structures as well as the guarantees are going to be improved from the go. Again will see.

3. Software: Honestly I have little problems with the current software. I started back on the first ever room Mike Caro's Planet poker so even though I understand the 16 table pokerstars flawlessness is not here really it's just mostly the players used to their old babies f%$#$ tilt and Pokerstars. BTW new software is supposed to be worked on and will be rolled out asap if you really have some problem. (I'm guessing 2 to 4 months)



Feel free to add to this. Gl
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 07:07 AM
Yes you are!

Best regards,

The Intertops Poker Team

Quote:
Originally Posted by mlane
If you have signed up through an affiliate and have RB on intertops are you eligible for the first time 110 percent up to 600 deposit bonus?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 10:19 AM
Quote:
Originally Posted by pianospike
To check to make sure your account is set to rakeback, you can do the following:

Log into the poker client and click on the Cashier. Then click on "My Profile" (third button from the left).
On the pop-up page that appears you will see three folders 'Balances', 'Bonus Details' and 'Account Details'. Just below 'Balances' you will be able to see 'Vip Status' if your account is set to rakeback. Press 'Vip Status' and you will be able to see your rakeback details.
Looks like my old account is not setup for rb, I signed up several years ago.

Is it possible to get rakeback on my account?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 11:56 AM
Hi

Yes it should be possible but I would need you to send me your username with a short text requesting rakeback and I will look into it.

Best regards,

The Intertops Poker Team


Quote:
Originally Posted by miliboo
Looks like my old account is not setup for rb, I signed up several years ago.

Is it possible to get rakeback on my account?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 12:59 PM
Quote:
Originally Posted by Sirmixalot
Here are some questions I asked Peter the poker manager at Intertops.

Hi Peter,

Some questions from players on 2+2

1. currently rakeback players get no other bonuses. Will this change
after the 1st?

2. Any withdrawals that cost under $50?

3. Any new bonuses?

His replies:
Ad1.) will stay the same
Ad2.) Unfortunately not for US players
Ad3.) we are thinking about a losing player reload bonus
Quote:
Originally Posted by Intertops Poker
Hi

1. currently rakeback players get no other bonuses. Will this change
after the 1st?
- Yes it will!


Which is the correct answer?

If yes, will it be ongoing or just the June 1st deposit bonus?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 01:16 PM
Quote:
Originally Posted by Pyromantha
Is this a joke?

I deposit £100 as a new player and enter a rebuy tournament. But I'm not allowed to rebuy or add-on because there is a secret limit of $20 per day which I had no realistic way of finding out about until after I tried to addon? I honestly think that is the most ridiculous thing I've seen in the history of internet poker and I've seen some pretty ****ing pathetic things in my time.

My god and you need to send in like twenty things to cash out once you figure out you got scammed by the 'poker limit'? JOKE
Quote:
Originally Posted by Intertops Poker
Hi

Ok there seems to be a bit of a confusion over the daily Loss/Day limit so I will try to explain it.

The reason we have it is to minimize fraud and to increase player security. It is not a percentage of your deposit, it is a set amount. The set amount is $200 per day/$500 per week. However, these limits can very easily be increased upon verifying the account, either before or after making a deposit. To verify your account you only have to contact our support either by email, telephone or live chat.

Best regards,

The Intertops Poker Team
The first post was the beginning of the recent discussion of the loss limit. He deposited 100 pounds which is about $150 and says his limit was $20. I cannot believe that it was only $20 as he stated but if it is as you say, his entire deposit would have been available. If I remember correctly others that had deposited $200 or less only had a percentage of their deposit available. I could be wrong. If someone deposits $5000 will the limit still be $200 to start?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 01:21 PM
Yes it will be ongoing!

Best regards,

The Intertops Poker Team

Quote:
Originally Posted by waq
Which is the correct answer?

If yes, will it be ongoing or just the June 1st deposit bonus?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 01:26 PM
Hi

Yes mostly the limit will be set to $200 but sometimes flag pop up depending on depsoit method etc and then the limit will be less until the account has been verified. In any case it is equaly easy for everyone to raise their limit.

Best regards,

The Intertops Poker Team

Quote:
Originally Posted by waq
The first post was the beginning of the recent discussion of the loss limit. He deposited 100 pounds which is about $150 and says his limit was $20. I cannot believe that it was only $20 as he stated but if it is as you say, his entire deposit would have been available. If I remember correctly others that had deposited $200 or less only had a percentage of their deposit available. I could be wrong. If someone deposits $5000 will the limit still be $200 to start?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 03:48 PM
Could a rep PM me for some details of what to do next (can I redeposit, banned, etc)...or what I could do to help the scenario. I'll leave it alone otherwise
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 03:48 PM
So what's the latest on check and/or WU cashout times for Americans? Anyone receive one of either recently?

Thanks
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 04:19 PM
Quote:
Originally Posted by CallmEmAyBE
So what's the latest on check and/or WU cashout times for Americans? Anyone receive one of either recently?

Thanks
They are saying around 48 hours for verification, and 5 days or so for check to come. So around a week total
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 04:26 PM
OK, I could be upset that it appears I responded (via PM) seriously to talk of possible suicide that it turns out was at the least over-dramatized, and possibly a complete fabrication. But I'm happy to hear that's all it was, and I'm going to delete this whole derail now. If any of the posts should come back for some reason, that could be done.

Edit to add: Just to clarify - because suicide is a very serious matter, and we do our best take any threats seriously, there are times where we would come down on a poster for this kind of thing as it doesn't help other posters' issues be taken seriously. But in this case, I think the poster in question is sincere in his apologies and regret for the situation, so I'm letting it go and hoping we can all move on happy that no one is going to do anything rash.

Last edited by Bobo Fett; 05-29-2012 at 04:38 PM.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-29-2012 , 05:48 PM
Hi

Thanks for your last PM and you have an answer waiting for you!

Best regards,

The Intertops Poker Team

Quote:
Originally Posted by Pokerzhard
Could a rep PM me for some details of what to do next (can I redeposit, banned, etc)...or what I could do to help the scenario. I'll leave it alone otherwise
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-30-2012 , 06:56 AM
Quote:
Originally Posted by Intertops Poker
Thanks for the limit comments!

If you're a R.B. player you will be eligible for reload bonuses in the future.

Intertops will be part of the bigger Network wide tounaments those are not only for Lock players.
Hello,
Welcome back from the meeting.

As was stated earlier there is a difference between what you write here and what the "Poker Room Manager" tells me via email. I think a very important question I don't have the answer to is who to believe/who is right. I talked with phone support which does not allow you to talk to the P.R.M. on the phone only email. I have talked with "Peter" the "Manager" via email several times regarding different matters and as the P.R.M. for Intertops I believed he the end of the line when it comes to accurate information. All I know about you is "The Internet Official Support". So I ask, who is right here? I will be writing Peter this same thing.

So, to confirm:

1.As of the first Rakeback now 36%?

2. R.B. players will now be eligible for all new load bonuses? (This he says no)

3.Intertops players will be able to play the upcoming 100k and 75k tourneys?

Not sure on:

I know lock is having a 200% up to $2,000 bonus for all new and existing players. Will Intertops have this and if not anything? (Says no again)

Lock will be having a 100,000 Ronin bonus which rewards frequent play with real money to your account. Will Intertops have this? In not What?

Thanks again for your replies.

Mix
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-30-2012 , 08:09 AM
Quote:
Originally Posted by Sirmixalot
1.As of the first Rakeback now 36%?
This has already been confirmed ITT.
Quote:
Originally Posted by Sirmixalot
3.Intertops players will be able to play the upcoming 100k and 75k tourneys?
Those are new network wide tournaments, so the answer would be yes.
Quote:
Originally Posted by Sirmixalot
Lock will be having a 100,000 Ronin bonus which rewards frequent play with real money to your account. Will Intertops have this? In not What?
Ronin is a Lock specific promotion same as the previous LockOps.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-30-2012 , 10:24 AM
Hi

What you have to believe is what is being said here and now. The answers you got from Peter a couple of days ago were correct then but different to the answers you receive now. This is only due to Intertops changing some policies and rules along the way to adapt to the various changes we have infront of us.
We try to inform our players and affiliate as soon as we can via email and our homepage but sometime we are not allowed to do so too early.

Usually I the poker manager is answering questions in the thread and our inbox but sometimes when I am unable to Peter will step in and help out. You will know when he does since it will say Peter in the signature.

So to your questions:

1.As of the first Rakeback now 36%?
- Yes rakeback is 36%

2. R.B. players will now be eligible for all new load bonuses? (This he says no)
- Yes rakeback players will be able to use reload bonuses

3.Intertops players will be able to play the upcoming 100k and 75k tourneys?
- Yes these are network wide tournaments and those all skins will be able to take part in.

I know lock is having a 200% up to $2,000 bonus for all new and existing players. Will Intertops have this and if not anything? (Says no again)
- Intertops will have a sign-up bonus for new players which will be 200% up to $1000 and a reload bonus of 200% up to $1000+Tournament Ticket.

Lock will be having a 100,000 Ronin bonus which rewards frequent play with real money to your account. Will Intertops have this? In not What?
- No that is a Lock specific campaign. Intertops will run its usual monthly rake race, montly and weekly leaderboard and The 26-Day Endurance Challenge, all these in combination with the network wide promos.

Best regards,

The Intertops Poker Team

Quote:
Originally Posted by Sirmixalot
Hello,
Welcome back from the meeting.

As was stated earlier there is a difference between what you write here and what the "Poker Room Manager" tells me via email. I think a very important question I don't have the answer to is who to believe/who is right. I talked with phone support which does not allow you to talk to the P.R.M. on the phone only email. I have talked with "Peter" the "Manager" via email several times regarding different matters and as the P.R.M. for Intertops I believed he the end of the line when it comes to accurate information. All I know about you is "The Internet Official Support". So I ask, who is right here? I will be writing Peter this same thing.

So, to confirm:

1.As of the first Rakeback now 36%?

2. R.B. players will now be eligible for all new load bonuses? (This he says no)

3.Intertops players will be able to play the upcoming 100k and 75k tourneys?

Not sure on:

I know lock is having a 200% up to $2,000 bonus for all new and existing players. Will Intertops have this and if not anything? (Says no again)

Lock will be having a 100,000 Ronin bonus which rewards frequent play with real money to your account. Will Intertops have this? In not What?

Thanks again for your replies.

Mix
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-30-2012 , 11:03 AM
The 200% bonus and reload bonus are posted on the promotions tab on the Intertops website. The reload begins on June 1st.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-30-2012 , 11:34 AM
Really wish the cashier could approve you for checks over 3k and send them out in weekly increments. The way it's set up now u can only request a check about every 15-20 days. Or at least let u request both a wu and check at the same time.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-30-2012 , 01:50 PM
I just seen bank wire is available for me. Has anyone used this lately? Would like to know if this option is worth trying
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-30-2012 , 02:21 PM
Quote:
Originally Posted by Intertops Poker
I know lock is having a 200% up to $2,000 bonus for all new and existing players. Will Intertops have this and if not anything? (Says no again)
- Intertops will have a sign-up bonus for new players which will be 200% up to $1000 and a reload bonus of 200% up to $1000+Tournament Ticket.
Lock is offering 3 months to clear the bonus, how long will you allow?

http://forumserver.twoplustwo.com/sh...5&postcount=64
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-30-2012 , 02:46 PM
Quote:
Originally Posted by Intertops Poker
Hi

What you have to believe is what is being said here and now. The answers you got from Peter a couple of days ago were correct then but different to the answers you receive now. This is only due to Intertops changing some policies and rules along the way to adapt to the various changes we have infront of us.
We try to inform our players and affiliate as soon as we can via email and our homepage but sometime we are not allowed to do so too early.

Usually I the poker manager is answering questions in the thread and our inbox but sometimes when I am unable to Peter will step in and help out. You will know when he does since it will say Peter in the signature.

So to your questions:

1.As of the first Rakeback now 36%?
- Yes rakeback is 36%

2. R.B. players will now be eligible for all new load bonuses? (This he says no)
- Yes rakeback players will be able to use reload bonuses

3.Intertops players will be able to play the upcoming 100k and 75k tourneys?
- Yes these are network wide tournaments and those all skins will be able to take part in.

I know lock is having a 200% up to $2,000 bonus for all new and existing players. Will Intertops have this and if not anything? (Says no again)
- Intertops will have a sign-up bonus for new players which will be 200% up to $1000 and a reload bonus of 200% up to $1000+Tournament Ticket.

Lock will be having a 100,000 Ronin bonus which rewards frequent play with real money to your account. Will Intertops have this? In not What?
- No that is a Lock specific campaign. Intertops will run its usual monthly rake race, montly and weekly leaderboard and The 26-Day Endurance Challenge, all these in combination with the network wide promos.

Best regards,

The Intertops Poker Team
Do P2P transfers qualify for the reload bonus?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote

      
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