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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

12-11-2019 , 10:22 AM
Quote:
Originally Posted by stumbras
Do they have rakeback?
The only USA site I was able to find with rakeback( 27%) was ACR.
Yes 35%
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
12-12-2019 , 07:34 AM
I havent played much on here and dont have much money on the site.
I wanted to withdraw all remaining funds about 2 weeks ago when they asked me for additional documents to send which I did all send.
Now the customer service doesnt answer already for 4 days or so and I cant access the site via browser or software.

I am from thailand if it matters.

https://gyazo.com/b355f06630e43daf1a2cc59c4ffa4a08

I find it especially strange because the website says "access denied".
Did they ban thailand ?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
12-12-2019 , 09:53 AM
Update on BOTS:

Now they have strated to take things seriously and they have finally closed the accounts of bots!!!!!!!!!!!

We did not saw them on site since Friday 5th of December. Big thank you goes also to VIP GRINDERS who pushed on them to start moving.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
12-12-2019 , 09:57 AM
Quote:
Originally Posted by CrazyHorse1
Update on BOTS:

Now they have strated to take things seriously and they have finally closed the accounts of bots!!!!!!!!!!!

We did not saw them on site since Friday 5th of December. Big thank you goes also to VIP GRINDERS who pushed on them to start moving.
I just checked in on this thread after a long time away. I can confirm that in the past few days I have not seen any of the listed(suspected) bots.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
12-12-2019 , 05:08 PM
Quote:
Originally Posted by CrazyHorse1
Update on BOTS:

Now they have strated to take things seriously and they have finally closed the accounts of bots!!!!!!!!!!!

We did not saw them on site since Friday 5th of December. Big thank you goes also to VIP GRINDERS who pushed on them to start moving.
Quote:
Originally Posted by Skelaton4
I just checked in on this thread after a long time away. I can confirm that in the past few days I have not seen any of the listed(suspected) bots.
Good on Intertops. Kudos!
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
12-13-2019 , 01:36 AM
Not to be a Debbie downer, but isn’t there seriously like 100 people max who play here?
Probably too late to fix the bot issue.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
12-15-2019 , 02:59 AM
Could you add more tournaments pls?
Like a tournament series for a week or so like the major sites.

more tournaments on sundays and more tournament during the week between 18-22 MET.
and a 55$ between 0-4 MET.

thanks
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
12-30-2019 , 10:58 PM
servers down?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
12-30-2019 , 11:09 PM
Seems to be down for me too. Froze up right in the middle of a cash game hand and now I can't reconnect.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-03-2020 , 03:21 PM
Quote:
Originally Posted by Skelaton4
servers down?
For anyone curious, the issues were fixed in about 3 hours. All funds were fine.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-18-2020 , 05:18 AM
Quote:
Originally Posted by CrazyHorse1
Update on BOTS:

Now they have strated to take things seriously and they have finally closed the accounts of bots!!!!!!!!!!!

We did not saw them on site since Friday 5th of December. Big thank you goes also to VIP GRINDERS who pushed on them to start moving.
Quote:
Originally Posted by Skelaton4
I just checked in on this thread after a long time away. I can confirm that in the past few days I have not seen any of the listed(suspected) bots.
what are some of the SNs?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-23-2020 , 11:17 PM
is it down for everybody, Also the webpage down? Anybody else gets a screen saying checking your browser before accesing the site or the poker client?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 12:09 AM
yeah down for me
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 01:12 AM
Quote:
Originally Posted by Discipline13
is it down for everybody, Also the webpage down? Anybody else gets a screen saying checking your browser before accesing the site or the poker client?
Yes I get the same message.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 02:17 AM
Seems to be some kind of issue at the Intertops end.

Funny, but I can connect via one of the other Horizon network skins. But since noone can connect from Intertops, there's basically noone playing. Any tournaments that actually start end up overlaying.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 05:58 AM
can you contact live support via other horizon skin and ask what is going on?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 08:22 AM
Currently down for me as well.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 09:11 AM
yes this must be some strange issue because they are down for such a long time. Anybody got any info?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 09:38 AM
Denial of service attack?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 11:22 AM
Quote:
Originally Posted by Discipline13
is it down for everybody, Also the webpage down? Anybody else gets a screen saying checking your browser before accesing the site or the poker client?
same here
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 11:40 AM
Quote:
Originally Posted by Discipline13
can you contact live support via other horizon skin and ask what is going on?
As of 10:30 Eastern this morning no live chat operators were available. I can look again later, but it may be a while.



EDIT: It appears that it is working again as of 11:00 Eastern.

Last edited by SycoSteve; 01-24-2020 at 12:05 PM. Reason: Status update
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 12:56 PM
I am currently unable to sit down at any tables and when I closed the software and reopened it I received a message that "poker is temporarily offline"
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 03:24 PM
Looks like we are back in Biz.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 03:32 PM
for me is the same, nothing works. Guys can u enter the client or the webpage?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-24-2020 , 03:46 PM
Quote:
Originally Posted by Discipline13
for me is the same, nothing works. Guys can u enter the client or the webpage?
I can get into the poker room via the client. I still get the "Check your browser..." WITHIN the client, but can just go around it by hitting the "Poker" button.

The website appears to still be having problems. Intermittently accessible and then inaccessible. Same for the sportsbook section of the website.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote

      
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