[Intertops Poker] Ex-Official Support & Promotions Thread - Page 16 - Online Poker Sites -- Two Plus Two Poker Forums

Upcoming Intertops promotions in November!

Knock Out Challenge

Every second weekday in November Intertops is offering two very thrilling special bounty-tournaments, with a buy-in of only $5+0.5.
To make this even more exciting and profitable, you not only win money in the tournaments you play, but you also earn 1 point for every player you eliminate. $1,000 in prize money is up for grabs for the Knock-Out Challenge Leaderboard winners.

For more information please visit the Intertops promotionpage!

Super Poker Event of Europe 2012

'Super 2012' is estimated to be Europe’s largest ever poker tournament with 4,000 poker players all sitting down at once to play for the estimated prize-pool of €1.2 million and Intertops will take you there!
Intertops provides an array of daily satellites which you can find by visiting the Events Tab within ‘Tournaments’ on the Intertops Poker software. Satellites start on November 1st and end on February 12th.

For more information please visit the Intertops promotionpage!

Intertops $25,000 FPP Race in November

$25,000 are up for grabs at Intertops Poker in November. Each week there will be a FPP race worth $6,250; Finish in the top 100 Frequent Player Point earners and you will win a share of the money that week.

For more information please visit the Intertops promotionpage!

Match & Win

Match & Win, as easy as it sounds! You only have to match Gold Cards in your collection in the Gold Card prize blocks to win! To make it even easier, we have the Turbo Gold Cards promotion running from November 1st through 30th - so make sure you build up your Gold Card collection faster than usual while you can!

For more information please visit the Intertops promotionpage!

Turbo Gold Cards

Intertops Poker is giving you Turbo Gold Cards for the entire month of November! Beginning on November 1st and running until November 30th , Gold Cards will be released twice as fast as usual during certain hours at all real-money ring-game tables.

For more information please visit the Intertops promotionpage!

Best regards,

The Intertops Poker Team

Don't forget today the Knock Out Challenge start!

Quote

11-02-2011 , 05:14 PM

#377

thekid345

banned

Join Date: Jun 2011 Posts: 3,616

update!

inter tops has refunded me the 21 dollars for the re buy tourney

I appreciate you guys doing the right thing thanks!!!

Quote

11-03-2011 , 12:10 AM

#378

stlboy05

journeyman

Join Date: Apr 2009 Posts: 205

Quote:

Originally Posted by stlboy05

Hi, I'm not a very knowledgeable computer guy and want some advise on how this is possible- I'm playing on Intertops,RPM and Bodog. My tables at Intertops freeze, so I close out poker client and restart. It attempts to connect for a little over 5 min. This whole time I'm still playing on RPM and Bodog without any issues. When it finally reconnects I return having lost 50% of my chips. I email support asking to be refunded for the lost equity. They do their investigation and send me an email saying "there were no issues on our end" and "we can't refund you". My question is how is it my connection if I'm still online at other sites? This exact scenario happened at Bodog a few months ago and was told same thing by them. Before black friday I never had this happen(not being reimbursed) on Stars,FTP or UB and now I grind on these 2nd tier sites and the software is so bad they're always crashing. I've wanted to keep playing online poker because it pisses me off the government thinks they can run my life but its getting to where I'm about to give it up because I'm sick of getting **** on.

2 emails to support unanswered. Just want to know how its possible to be playing on 2 other sites when Intertops shut down if its my connection? Like I said I'm not very computer knowledgeable, but want to understand how that works? Not really sure why they won't respond to me.

Quote

11-03-2011 , 07:00 PM

#379

jamest

old hand

Join Date: Jan 2011 Posts: 1,275

Is there any software like tableninja where i can NEVER SIT OUT for cake/intertops?

Quote

11-03-2011 , 07:19 PM

#380

39suited

But it was suited

Join Date: Feb 2008 Posts: 8,189

Quote:

Originally Posted by stlboy05

What email did you use? This one should work: poker@intertops.eu

They also have a live chat on their website as well: http://poker.intertops.eu/en/contact/

Quote

11-04-2011 , 02:47 AM

#381

stlboy05

journeyman

Join Date: Apr 2009 Posts: 205

Quote:

Originally Posted by 39suited

What email did you use? This one should work: poker@intertops.eu

They also have a live chat on their website as well: http://poker.intertops.eu/en/contact/

I emailed that address 2x and was on with live chat too,they just said I needed to email the same address. Oh well....

Quote

11-04-2011 , 12:51 PM

#382

Intertops Poker

Deactivated Rep Account

Join Date: Jun 2011 Posts: 783

Quote:

Originally Posted by stlboy05

I emailed that address 2x and was on with live chat too,they just said I needed to email the same address. Oh well....

Hi

Send the email to pokermanager@intertops.eu and we will have a look at the issue.

Looking forward to hearing from you!

Best regards,

The Intertops Poker Team

Quote

11-04-2011 , 01:18 PM

#383

pianospike

adept

Join Date: Feb 2008 Posts: 1,081

I would suggest holding all Match & Win freerolls on weekends, rather than Thursday, Friday, Saturday, Sunday, and Monday. I understand that there is no one schedule that will be perfect for everyone, but I think holding them on the weekends would be preferable to the majority of the player base. You could start by surveying the 150 or so players that qualified for November's freerolls to affirm whether or not this would be the preference of the majority of the player base.

Quote

11-05-2011 , 07:09 AM

#384

Intertops Poker

Deactivated Rep Account

Join Date: Jun 2011 Posts: 783

Quote:

Originally Posted by pianospike

Hi

This is a network wide promotion and to be able to serve as many as possible the tournaments are spread over more days. This is most fair for everybody.

Best regards,

The Intertops Poker Team

Quote

11-05-2011 , 02:55 PM

#385

SNGplayer24

banned

Join Date: Mar 2007 Posts: 3,582

whats the ETA to receive a withdraw from intertops? is check the only method? thanks

Quote

11-05-2011 , 03:50 PM

#386

mjmag

grinder

Join Date: Mar 2011 Posts: 533

Quote:

Originally Posted by Intertops Poker

Hi

This is a network wide promotion and to be able to serve as many as possible the tournaments are spread over more days. This is most fair for everybody.

Best regards,

The Intertops Poker Team

I appreciate this. Not all of us work the typical Mon-Fri 9-5 grind.

Quote

11-06-2011 , 11:48 AM

#387

sirsmokespiff

grinder

Join Date: Apr 2009 Posts: 586

Quote:

Originally Posted by SNGplayer24

whats the ETA to receive a withdraw from intertops? is check the only method? thanks

Yeah I'd check with their live support. Last time I checked however, it was check and bank wire as the two options. Checks were like 2 weeks total, and I believe wires were 7-10 days.

Quote

11-06-2011 , 01:28 PM

#388

SNGplayer24

banned

Join Date: Mar 2007 Posts: 3,582

Quote:

Originally Posted by pivovar

It really depends on your location. The common opinion is that the Intertops withdrawals are faster than Cakepoker.
The situation with the payouts methods changes periodically so it is better to contact their support and clear up all details.

lol well i hope so

Quote

11-07-2011 , 03:26 PM

#389

Intertops Poker

Deactivated Rep Account

Join Date: Jun 2011 Posts: 783

Quote:

Originally Posted by sirsmokespiff

Yeah I'd check with their live support. Last time I checked however, it was check and bank wire as the two options. Checks were like 2 weeks total, and I believe wires were 7-10 days.

Hi

Cheques - Duration: 5 business days

Wire - Duration: 7-10 business days

To see all payout methods use this link: CLICK HERE

Best regards,

The Intertops Poker Team

Quote

11-08-2011 , 12:15 AM

#390

MrAggromonkey

old hand

Join Date: Nov 2009 Posts: 1,215

One of my friends who I referred to Intertops had a problem. When he opened the account, it only let him deposit $200-$250, I guess because the account is new. He thought that he would be able to quickly deposit again the next day and still be able to get the full deposit bonus but now support is telling him that they wont give it to him, they just want to give it on the first $200-$250. Can you make an exception for him?

Quote

11-08-2011 , 12:35 PM

#391

Intertops Poker

Deactivated Rep Account

Join Date: Jun 2011 Posts: 783

Quote:

Originally Posted by MrAggromonkey

Hi

To have a look at his account I would need him or you to send me his Intertops username via PM.

Looking forward to hearing from you!

Best regards,

The Intertops Poker Team

Quote

11-08-2011 , 01:47 PM

#392

stlboy05

journeyman

Join Date: Apr 2009 Posts: 205

Quote:

Originally Posted by stlboy05

Quote:

Originally Posted by Intertops Poker

Hi

Send the email to pokermanager@intertops.eu and we will have a look at the issue.

Looking forward to hearing from you!

Best regards,

The Intertops Poker Team

Email sent 3 days ago and still no response....great customer service here. I'm beginning to think you guys don't have an answer. Least I know...

Last edited by stlboy05; 11-08-2011 at 01:54 PM.

Quote

11-08-2011 , 04:18 PM

#393

Intertops Poker

Deactivated Rep Account

Join Date: Jun 2011 Posts: 783

Quote:

Originally Posted by stlboy05

Email sent 3 days ago and still no response....great customer service here. I'm beginning to think you guys don't have an answer. Least I know...

Hi

You have already received an answer from us and we do not know why your computer was disconnected since we did not have any issues on our side.

Best regards,

The Intertops Poker Team

Quote

11-09-2011 , 03:52 PM

#394

stlboy05

journeyman

Join Date: Apr 2009 Posts: 205

Quote:

Originally Posted by Intertops Poker

Hi

You have already received an answer from us and we do not know why your computer was disconnected since we did not have any issues on our side.

Best regards,

The Intertops Poker Team

Is it possible to be disconnected at one site and have others working fine AND have it be on my end? If so can you explain how? These questions were never answered in 3 emails. I feel I have the right as a customer to be explained how something works if I feel I'm being f*cked. Any reputable business would try to explain this to an unhappy customer,but not you people. Shame on you Intertops.

BTW-other players at my tables commented about connection issues as well. No shame

People there are better options out there than these incompetents.

Quote

11-10-2011 , 08:23 AM

#395

mjmag

grinder

Join Date: Mar 2011 Posts: 533

All of the Queens I've seen this session have a black eye on their right side (you're left when looking directly at the screen). Anyone else experience this? King got drunk? Not enough mayo on the sandwich?
The first time it came up I disregarded it as simply a glitch, but the queens are consistently coming up with a blacked out right eye. This is true for both the queens dealt to my hand and the ones that appear on the board. Odd.

Quote

11-10-2011 , 10:36 AM

#396

39suited

But it was suited

Join Date: Feb 2008 Posts: 8,189

Quote:

Originally Posted by stlboy05

Any reputable business would try to explain this to an unhappy customer,but not you people. Shame on you Intertops.

BTW-other players at my tables commented about connection issues as well. No shame

People there are better options out there than these incompetents.

Just head to the next live casino nearby. GG WP.

I take it you also provided all technical details of your PC to them as well to identify a possible problem, otherwise it is quite difficult when they have not experienced any server issues on their end.

Quote

11-10-2011 , 08:37 PM

#397

stlboy05

journeyman

Join Date: Apr 2009 Posts: 205

Quote:

Originally Posted by 39suited

All I want to know is - is it possible to be connected everywhere else AND have ONE website shutdown AND have it be on my end? They never asked for anything,never even attempted to help me.All I know is that my connection was working fine. Should I just be a mute and keep quiet? Or just say ok I wasn't really playing anywhere else during this? Anybody would want this answered. The reason these sites pull this **** is because of runts like you who never say anything. You say WP like I'm being a dick,wtf is wrong with wanting an answer to something like this? Why can't they explain this to me? All they had to do was explain this and I'm still playing there.

BTW they "say" there were no issues on their end but other players at my table reported having same issues. Did we all just have ****ty connections?

Side note- Whats your agenda here? I constantly see you in threads,always sticking up/answering questions for the sites. Are you an affiliate? If so, do you mind telling me the name of the website you own? Again if so, do you not respond when a client comes to you wanting an answer?

Quote

11-10-2011 , 09:06 PM

#398

Bobo Fett

Carpe Diem

Join Date: May 2006 Posts: 56,899

Yes, there could be routing problems between you and just one site. An example:

Quote:

Originally Posted by errsfur

I can confirm at least 1 other Australian Player (also Sydney) can't get PS to load.
(I was in middle of 3x SnGs at time)

+ pokerstars.com is unable to connect

I have complete access to all other web

network status report indicates bad connections (0%) to PS host sites

... I hope this isn't Aussie black friday!

There were several replies; some people were having no issues, others the same as the OP.

Quote

11-10-2011 , 09:06 PM

#399

39suited

But it was suited

Join Date: Feb 2008 Posts: 8,189

Quote:

Originally Posted by stlboy05

The reason these sites pull this **** is because of runts like you who never say anything. You say WP like I'm being a dick,wtf is wrong with wanting an answer to something like this? Why can't they explain this to me? All they had to do was explain this and I'm still playing there.

Quote:

Originally Posted by stlboy05

Side note- Whats your agenda here? I constantly see you in threads,always sticking up/answering questions for the sites. Are you an affiliate? If so, do you mind telling me the name of the website you own? Again if so, do you not respond when a client comes to you wanting an answer?

I am affiliate and poker player ... and most of the questions can be answered with common sense and experience. And no, I won't openly post the name of the site that I technically run, simply because that kind of advertising is against the rules at 2+2.

Quote

11-10-2011 , 09:23 PM

#400

stlboy05

journeyman

Join Date: Apr 2009 Posts: 205

Quote:

Originally Posted by 39suited

How do you know that I never say anything? I don't post these rants in 2+2 threads simply because I prefer constructive feedback with as many details as possible, otherwise its sometimes difficult to say what actually happened.

I am affiliate and poker player ... and most of the questions can be answered with common sense and experience. And no, I won't openly post the name of the site that I technically run, simply because that kind of advertising is against the rules at 2+2.

What other details you want me to get? I said I'm not computer knowledgeable and sent emails asking them to explain this to me,which were never returned. I THEN posted here looking for answers...guess I shouldn't come here for that? Knowing the answer to that is common sense? GFY

Quote

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