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[Global Poker] Unofficial Discussion Thread [Global Poker] Unofficial Discussion Thread

09-19-2024 , 02:44 AM
when i try to access my tables it goes to a black screen. anyone else having problems?
[Global Poker] Unofficial Discussion Thread Quote
09-19-2024 , 02:46 AM
Yep, same thing happening for me too.
[Global Poker] Unofficial Discussion Thread Quote
09-19-2024 , 09:24 PM
After the error the two previous players are referencing, nearly SC 400 are missing from my account. Below is a copy/paste of the message I sent to GP support. I previously contacted them when the error happened, but they haven't replied, despite it being almost a whole day later.

What I sent to support:


My tournament winnings from two tournaments I cashed never showed up in my account. There was an error on Global Poker's end starting around 1:30 AM North American Central Time Zone (CT) that lasted for multiple hours and affected tournaments that were already in progress. Multiple players on a forum confirmed the same thing happening to them at the same time. The players who were eliminated before this error already received their prizes. In the lobby these 2 tournaments still show up as in progress, despite being nearly a day old. The remaining players still haven't received the prizes that we won.

There are two reasonable ways to handle this. The first is to distribute the remaining SC prize pool evenly among the remaining players. The second way is to distribute SC payouts based on current chip positions. Refunding the buyins would NOT be an acceptable solution because the players who were eliminated before us already received their prizes. I will provide details regarding the two affected tournaments below.

Night Freeze SC 2,000 Guaranteed (SC 22 buyin)

Game Starts: Sep 18, 2024 10:00 PM (a day ago)

Historic ID: 66ea42535ab74a0437298234

Remaining payouts 1st place SC 500, 2nd place SC 340

Position



Amount




1



500




2



340

2/94 players remaining, including me. everyone who was eliminated before us already received their prizes




Quick Brawl SC 1,000 Guaranteed [Rebuy, Turbo] (Buy-in: SC 5.5)

Game Starts: Sep 18, 2024 11:45 PM (20 hours ago)

Historic ID: 66ea5ab15ab74a04372984df

13/112 players remain, and I’m 5th in chips

remaining payouts :

Position



Amount




1



301.31




2



209.61




3



159.17




4



117.91




5



78.61




6



65.5




7



52.4




8



39.3




9



32.75




10 - 12



29.47




13 - 15



28.16

Once again, those who were eliminated before the error on Global’s end already received their prizes.

I already contacted support when this error first happened. Unfortunately, it's been nearly a whole day, and I have not yet received a reply. Please remedy this issue ASAP.
[Global Poker] Unofficial Discussion Thread Quote
09-20-2024 , 06:50 PM
After logging in today, I finally received my winnings, but one of the tournaments still shows up in the lobby as running every time I log in, even though it was 2 days ago.
[Global Poker] Unofficial Discussion Thread Quote
09-20-2024 , 09:55 PM
Quote:
Originally Posted by BustoMcGusto
After logging in today, I finally received my winnings, but one of the tournaments still shows up in the lobby as running every time I log in, even though it was 2 days ago.
Curious; did Support respond, or did they just pay you without communication?
[Global Poker] Unofficial Discussion Thread Quote
Yesterday , 03:34 PM
I've used this site for years. Have almost entirely used Chrome. At this point, my internet connection is a dream. I don't have the slightest problem with anything except Global using Chrome. This is new and only started at the end of the summer here.

Does this continue for anyone else? Lag after you take actions, freezing and then "catching up", timeouts and auto folds for taking too long, etc?
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Today , 04:45 PM
The site appears to be down for some people. Myself and 2 of my friends can't login
[Global Poker] Unofficial Discussion Thread Quote
Today , 05:02 PM
Quote:
Originally Posted by Chenoa1964
The site appears to be down for some people. Myself and 2 of my friends can't login
Y'all are not the only ones. I am getting a message now that says my account is blocked for too many login attempts even though my password was correct on each attempt.
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