Quote:
Originally Posted by Brogias
Has anyone had issues with Bitcoin deposits? I sent two deposits via coinbase that worked fine. The third one I received emails from coinbase saying the transaction is completed but on my GG account they haven’t showed up. Been a couple days now and a bit urgent as I’m trying to play in the Main tomorrow. I’m in contact with the help center but they’re extremely slow at responding.
Quote:
Originally Posted by AmbitiousDreamer
Hey,
I deposited via btc , interac etransfer. all never had a problem with it before does it really fast.
However just yesterday late evening I deposited and it took it from my bank account, but hasnt showed up on my GG poker.
however I just tried to deposited again today via bank transfer but worked out really fast.
so its odd my other one didnt go thru, it could have been I wrote the code wrong. But I tripled checked. contacted support , hopefully they get in touch w me soon.
My guess is you used the same bitcoin address/amount?
If you dealt with them directly, no agent, you will have to wait for them to respond.
The best you can probably do is send an email to support, subject line:Missing deposit for WSOP event.
Detail out specifically all the info, wallet address sent from/to, amount, screen shots, and blockchain tracking info/screenshot.
Good luck, they usually resolve these in 24 hrs. Usually....