I cashed out with bitcoin the 21st but haven't got it yet. I figured things would be slow though being so close to christmas thats how it usually is every year with cash outs.

got mine today

hi guys, I went to request a payout at betonline today for the first time and was very disappointed at the limited options for a withdrawal.....

For a bank transfer you need a minimum of $500 withdrawal?! (I'm a microstakes player so I dont reach such payout sizes)

Bitcoin is useless for most people

MoneyGram the withdrawal fee is $26?!

And Skrill the withdrawal fee is $20?!


Have I missed something here or are these actually the options available? Are they trying to make it difficult for customers to ever withdraw their funds?

It is pretty deceiving to allow customers to deposit so easily yet make it so difficult to withdraw their funds, not only that but with the options available they apply an insane withdrawal fee.

Surely making it this difficult for customers to withdraw their funds and applying huge withdrawal fees will result in a high % of customers not returning to their site and you they will lose repeat business as well as get a bad name?

Unless they changed it I believe everyone gets a free withdrawal every last friday of the month. Ask customer service for more, you have to refer to it in the withdrawal request.

Still waiting on a response from betonline regarding the cashout that I never received from the 17th. I never realized it until this happened, but the bitcoin cashout system seems very unfair for the player because the site can wait days/weeks until the BTC prices go up to pay out the players and just say it was a delay because they had a lot of work to do. The cashout was advertised to be processed within 48 hours, but it was not and now I will basically be shorted about $120 per bitcoin (if they correct the issue and pay me at the current rate) because they made a mistake on fulfilling what they promised on time. Yes I know the prices "could have" gone down, but that's not the point I'm making. So I guess if you use bitcoins to deal with these sites for hundreds or more, it would be wise to take screenshots of every cashout request with the addresses used.

And lol 2% fee on top of the service described above. Why does this network have to have the softest US-friendly cash games on the net? Apologies if I'm the only one not getting my cashouts within 48 hours from them.

Are bitcoin prices so volatile that this could be considered a normal fluctuation within the timespan of a week?

It fluctuates and goes more up than down lately. It was at 300 earlier in marchish?, and now is $908 preev.com

It was easily $750 a coin a couple weeks ago so that's great news in my opinion.

The poster should know that if he cashes out x dollars in btc, they will get exactly x dollars in btc. I don't care if bitcoin goes up to 2k tomorrow; they will still get paid x dollars in btc.

Once you get the bitcoin processed just transfer it immediately to usd if that's what you want.

For me, bitcoin is certainly the most useful currency on the face of the earth so I tend to hold it. And it tends to go up.

The guy above is like "bitcoin is useless to most people"

That's how I thought about the internet when it first came out. Just like the internet, you don't fully understand the freedom, function, and fun bitcoin allows. It's like the internet squared. Or the same leap the internet made with communications is being made with currency.

Some places online only allow payment by bitcoin for obvious reasons.


I am also wondering like whitemare if becoming elite etc, has any benefits. I'm not a 12 tabling nl nit so I can kiss any leader board rake promotions bye bye,..

Those poor guys have to deal with bbjp rake tho...

Soft omaha tho? Is that the only perk besides sign up bonus? Possibly shuttle btc back and forth for reload bonuses? How common are they?

You can't cashout with the intention of redepositing for bonus anymore. There was supposed to be a regular monthly reload but it hasn't started yet that I have seen.

I suspect if they offer them you can just store possibly 10% of your roll in btc and cash in and out so it doesnt come off as a immediate cash out then redeposit.

Anyone have experience with a friday cashout with fee waived up to $50? for btc?

It's in their terms but you have to email them. i feel like I need a law degree to comb thru so many terms. For example I entered nfl16 to get a 50% sports bonus in addition to 100% poker, but if you enter that code you absolutely can not cash out for 30 days. Not true if I just claimed only the poker bonus. You could cash out 24 hrs later once you clear deposit amt 1x and forfeit bonus.

I should prolly stop playing chico and just concentrate on starsnj and the other two in nj. But they have at least 6X traffic and fk I love btc!

I have to disagree with you here. If they advertise a 48 hour payout window, I have the right to expect that I would be paid in BTC using one of the exchange rates in the 48 hour window. And think about it, if bitcoins are going up to 2k tomorrow, anyone with a non-monkey IQ would want their bitcoins today rather than after it goes up tomorrow. And I wouldn't have had complaints if BTC went down after the fact either, I'm just saying that there should be a better rule/policy to protect both the casino and the player

For whatever it's worth, I wanted to inform everyone that after pestering them one more time about the 24 hour "promised" window being passed they sent me the cashout. It's not at the ~$800 rate that I should have gotten after 48 hours but at least they didn't screw me over for everything and lied about it with something like "you probably entered a wrong address that was valid for someone else." I do think that I should be owed some sort of a compensation for being shorted because of their mistakes, but I still find it respectable that they corrected the error. Even though they didn't provide any summary as to what they may have done wrong, I'd guess it's just a case of an incompetent employee forgetting to send or just some sort of an error like that.

Merry xmas all, gl at the tables.

Won't work..60 days from last cashout to reload and can't withdrawal during the bonus, even following those rules it's expressly forbidden for a winning player to whore the reload and will result in removal of bonus eligibility.

Free friday cashout is no problem just write it in the cashout comments, it's once every 5 weeks, not by calendar month.

Are the jackpot tables higher rake? Looks like it says they are the same on the table?

thx for the advice bishop. wow. I have a lot to learn. Let's just accept that it is likely a bovada situation where the only promotions available to winning players are soft tables right?

Hey ABD,

looks like you got your money. happy for you. and merry christmas as well! glad people are bringing that back!

I am glad you got your exact cashout requested in btc. If they had given you btc at 800 when you cashed out that would surely be an unfair cash grab for you because btc is 900 now.

so if you requested 100 bucks you got exactly 0.111 btc rather than 0.125

the point is even if btc goes up to 3 trillion tomorrow you can still convert the 100 bucks to the going rate and get exactly 100 bucks.

i emailed them and got this reply:

Hi *****,

This is Lance from Player Services, hope you are having a great day.

This email is to inform you that unfortunately the option to have your payout credited to your Card is currently not available. All our Payout options come with a fee, a limit amount and a timeframe.

We offer a $50.00 Fee discount every Friday applied to the payout method of your choice every 30 days. To take advantage of this offer, please add a note in the payout comment box, make sure to include the total amount you expect to receive.

You can visit our cashier to review all our payout options at; https://www.betonline.ag/banking

Pretty ******ed system to state an insane withdrawal fee to every customer but allow a free withdrawal on the occasional friday for those in the know ......but at least we know.

FYI, I believe the $50 Friday discount on withdrawals has been mentioned at least 10 times in this thread. Probably more.

BTC Requested 12/23 4:00PM
BTC Received 12/24 9:30AM

I would immediately withdraw and email them you are done. That makes no sense. I could see them saying ok you're not playing then. But to take it from you and not allow you to renter? Robbery

please please please please STOP open-sitting at bbj tables... PLEASE

Perhaps it's plausible that since I am new to betonline and didn't expect that they would offer something so common place as free withdrawals on occasional fridays it somehow didn't occur to me to read through 85 pages of a thread and look for the fact that they offer something so common place as free withdrawals on occasional fridays. So I just posted and asked those that know instead..... how silly of me.

Also does anyone know what use the VIP points and levels are, unless I am missing something it seems the levels just put extra red stars next to your username but don't actually benefit you in any way, and the points can only be used to buy in for those annoying steps sngs?

(I did do a quick search of this thread and although there are some questions related to what i'm asking that have been asked before, it seems you cannot click on the exact post and find it, or the answers to the post)

Hello,

I won a $200+15 ticket for the big January 1st 100K Guarantee pretty easily through a satellite (it was a good overlay) for 4 guaranteed seats. I registered with the ticket then clicked unregister. I thought maybe I could sell it and then win another easily through another satellite. I emailed support and they gave me a vague response but pretty much said I could not "sell" the ticket. I went back to register again and my ticket is gone! They said there were terms that forfeited the ticket if I unregistered. Ridiculous! So now I am out $215 bucks and I emailed several times. They won't be more direct about why or where I can find these terms. Can someone refer me to someone who can give me a good reason why this happened or at least to where the terms are?. Their customer service is very poor overall, but this I find exceedingly frustrating.

Thanks so much!
Adam

Isn't this the same situation as in a few posts above?

See http://forumserver.twoplustwo.com/sh...postcount=2098

That's EXACTLY it! Sorry, I was so enraged that I didn't read through the replies. Still enraged... but thanks!

I don't advise depositing here. I've been on since Sept 2015. Customer service is pretty much crap. It takes several emails for them to actually understand your complaint. You have to pay fees for withdrawing AND depositing. The rake seems high or at least on par with other sites. Multi-table tournament structures are pretty much the same.They just ripped me off a tourney ticket for 215 bucks with no remorse. If I wasn't a poker addict I would have left long ago.

Any luck? I have the same situation and I am pissed!

I understand what you are saying, but using them for BTC as an "exchange" and not simply a poker room who offers BTC as withdrawal option you are going to run into these problems... sure they say 48 hours, but if takes longer, the fact of the matter is you are still getting the correct amount in USD (which is what you are gambling with)