Quote:
Originally Posted by FloppinAir
I play in the sit n go challenges they have that are now weekly and have done so previously in the monthly ones. Apparently when the site crashed Sunday and if you did not log out before midnight then your points for the whole day were forfeited at least that is what I'm being told by live chat. And as evidence of this I was rewarded a different place than I was expected so I must have forfeited my points. What a joke I played over ten hours in order to jump some players and they don't even count the points for Sunday. That is ridiculous and cost me 200 bucks! So apparently if you are in one of these leaderboard races and the site crashes you better log off before midnight on Sunday or your points will be forfeited. Anyone else get the shaft from this?
Sorry to hear that you were experiencing difficulties and that you were misinformed by a rep. Logging out (or not logging out) would have no affect on your points as structure for awarding points is based solely off your activity in SNG's. The only time your SNG play wouldn't count towards your leaderboard ranking is if they weren't eligible SNG's.
Quote:
Originally Posted by Max Cut
So have they been actaully awarding according to the leaderboard numbers on the website? (http://www.tigergaming.com/single-table , the BetOnline website still shows bronze numbers for all 3 tiers).
Those numbers have definitely not been including Sunday all month.
Hopefully, Tiffany_Martins will check into this.
The leaderboard only updates the following day. So if your activity for Sunday will only show on Monday. That's why you can view the previous week's leaderboard and see what your ranking is.
We were experiencing problems with the leaderboard on BetOnline but, the one on TigerGaming is correct. I've checked with the technical team and they can't find any errors. If you think your points are incorrect and should be a different number, please inbox me with what it should be. I'll have it checked against what we have.
The correct information should be on the leaderboard by Monday.
If you believe your points to be incorrect, please inbox me with what they should be so I can have it checked out.